Printer Guide
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Contents | 7 Transporting or Storing the Printer 101 Preparing the Printer for Shipment 101 Setting Up the Printer After Transportation 101 Uninstalling and Reinstalling the Printer Driver 102 Macintosh 102 Windows 102 Updating Your Printer Firmware 103 Downloading the Firmware 103 Updating the Firmware 103 6 Solving Problems Diagnosing Problems 107 Checking ... or Paper Jam Problems 121 A Specifications Printing 125 Environmental 126 Electrical 126 Dimensions and Weight 126 Printer Interfaces 127 Safety Approvals 127 Media 127 Printable Area 128 Ink Cartridges 128 Index -7
Contents | 7 Transporting or Storing the Printer 101 Preparing the Printer for Shipment 101 Setting Up the Printer After Transportation 101 Uninstalling and Reinstalling the Printer Driver 102 Macintosh 102 Windows 102 Updating Your Printer Firmware 103 Downloading the Firmware 103 Updating the Firmware 103 6 Solving Problems Diagnosing Problems 107 Checking ... or Paper Jam Problems 121 A Specifications Printing 125 Environmental 126 Electrical 126 Dimensions and Weight 126 Printer Interfaces 127 Safety Approvals 127 Media 127 Printable Area 128 Ink Cartridges 128 Index -7
Printer Guide
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.... At this site, you can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with the toll-free line or your Unit ID number, call , make sure you have your Unit ID number, which is larger than the printer. Before you call (562) 276-1305. You... light, or heat sources. • Avoid places subject to shocks and vibrations. • Keep the printer away from dusty areas. • Place the printer near a wall outlet where the plug can reach Epson's support website at an angle. • Avoid places subject to make sure you print on large sheets...
.... At this site, you can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with the toll-free line or your Unit ID number, call , make sure you have your Unit ID number, which is larger than the printer. Before you call (562) 276-1305. You... light, or heat sources. • Avoid places subject to shocks and vibrations. • Keep the printer away from dusty areas. • Place the printer near a wall outlet where the plug can reach Epson's support website at an angle. • Avoid places subject to make sure you print on large sheets...
Printer Guide
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81 Chapter 5: Maintaining and Transporting the Printer The Epson Stylus Pro 3800 requires little maintenance to fine-tune a variety of printer settings. This chapter describes the following routine procedures: • Checking printer status and part life • Checking and cleaning the print head ...LCD contrast) • Replacing the maintenance cartridge • Cleaning the printer • Transporting or storing the printer • Uninstalling and reinstalling printer software • Updating the printer firmware In addition to the features described in this chapter, you can also...
81 Chapter 5: Maintaining and Transporting the Printer The Epson Stylus Pro 3800 requires little maintenance to fine-tune a variety of printer settings. This chapter describes the following routine procedures: • Checking printer status and part life • Checking and cleaning the print head ...LCD contrast) • Replacing the maintenance cartridge • Cleaning the printer • Transporting or storing the printer • Uninstalling and reinstalling printer software • Updating the printer firmware In addition to the features described in this chapter, you can also...
Printer Guide
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... and the paper size used most recent job is saved as No. 0. When done, press l. • To check how much capacity remains in the printer, you see your on the last print made. You see their status. When done, press l. • To check the ink status, press d to...used (in milliliters), press d to select JOB HISTORY, then press r. The most recently. Viewing Status Information To view printer status information instead of the following: • To check the firmware version, press r again. You see how much of pages that have been printed. See page 96 for that can ...
... and the paper size used most recent job is saved as No. 0. When done, press l. • To check how much capacity remains in the printer, you see your on the last print made. You see their status. When done, press l. • To check the ink status, press d to...used (in milliliters), press d to select JOB HISTORY, then press r. The most recently. Viewing Status Information To view printer status information instead of the following: • To check the firmware version, press r again. You see how much of pages that have been printed. See page 96 for that can ...
Printer Guide
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... LFP Remote Panel, click Help to update the firmware. Double-click the EPSON LFP Remote Panel icon on -screen guide. 5-103 Updating the Firmware 1. Double-click the firmware file to find the newest firmware. 4. Downloading the Firmware 1. Choose your browser. 2. Maintaining and Transporting the Printer | 103 Updating Your Printer Firmware You can check for Macintosh or Windows and follow...
... LFP Remote Panel, click Help to update the firmware. Double-click the EPSON LFP Remote Panel icon on -screen guide. 5-103 Updating the Firmware 1. Double-click the firmware file to find the newest firmware. 4. Downloading the Firmware 1. Choose your browser. 2. Maintaining and Transporting the Printer | 103 Updating Your Printer Firmware You can check for Macintosh or Windows and follow...
Printer Guide
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104 | Maintaining and Transporting the Printer 3. Click the Firmware Updater icon. Make sure your printer is on, its LCD is set to Ready, and it is connected to your computer. Then choose Stylus Pro 3800 in the Printer list. 5-104 You see a window like this one: 4.
104 | Maintaining and Transporting the Printer 3. Click the Firmware Updater icon. Make sure your printer is on, its LCD is set to Ready, and it is connected to your computer. Then choose Stylus Pro 3800 in the Printer list. 5-104 You see a window like this one: 4.
Printer Guide
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When the update is updating. 5. Maintaining and Transporting the Printer | 105 Caution: Don't turn off the printer while the firmware is complete, close the Firmware Updater window and the LFP Remote Panel window. 5-105 Select the file and click Choose. 6. Click Browse and find the firmware that you don't need to start the firmware update process. (If it is the same, you just downloaded and extracted. If the firmware version of the file is newer, click Update to update it.) 7.
When the update is updating. 5. Maintaining and Transporting the Printer | 105 Caution: Don't turn off the printer while the firmware is complete, close the Firmware Updater window and the LFP Remote Panel window. 5-105 Select the file and click Choose. 6. Click Browse and find the firmware that you don't need to start the firmware update process. (If it is the same, you just downloaded and extracted. If the firmware version of the file is newer, click Update to update it.) 7.
Printer Guide
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130 | Index E Electrical specifications, 126 Energy consumption, 126 Enlarging images, 70 Environmental specifications, 126 Epson accessories, 11, 89 help, 12 Preferred Protection Plan, 12 Store, 11, 89 Error messages, 108 to 113 Error notification, Windows, 77 to ... system requirements, 10 Expansion setting Macintosh, 57 Windows, 69 F Faint prints, 115 Firmware, updating, 103 to 105 Flip Horizontal setting Macintosh, 54 problems, 119 Windows, 72 H Head Alignment menu, 87 to 88 Height of printer, 126 Help, Epson, 12 High Speed Copies setting, Windows, 78 High Speed setting Macintosh, 54 Windows...
130 | Index E Electrical specifications, 126 Energy consumption, 126 Enlarging images, 70 Environmental specifications, 126 Epson accessories, 11, 89 help, 12 Preferred Protection Plan, 12 Store, 11, 89 Error messages, 108 to 113 Error notification, Windows, 77 to ... system requirements, 10 Expansion setting Macintosh, 57 Windows, 69 F Faint prints, 115 Firmware, updating, 103 to 105 Flip Horizontal setting Macintosh, 54 problems, 119 Windows, 72 H Head Alignment menu, 87 to 88 Height of printer, 126 Help, Epson, 12 High Speed Copies setting, Windows, 78 High Speed setting Macintosh, 54 Windows...
Printer Guide
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... 72 Print speed, improving in Windows, 78 Printable area, 128 Printer checking status, 62 to 63, 82 to 83 cleaning, 100 dimensions, 126 firmware update, 103 to 105 maintaining, 81 to 100 monitoring, 62... 13 Printer menus Custom Paper, 45 to 47 Head Alignment, 87 to 88 Maintenance, 86 Printer Status, 83 Test Print, 82 Problems banding, 114 blank paper, 119 blurry prints, 116 cable, 118, 119 color, 119...114 to 117 print speed, 78 printer driver, 118 to 119 printing stops, 117 size limitation, 78 smeared prints, 116 to 117 Progress Meter, 76, 78 R Registering non-Epson media, 45 to 47 Requirements, ...
... 72 Print speed, improving in Windows, 78 Printable area, 128 Printer checking status, 62 to 63, 82 to 83 cleaning, 100 dimensions, 126 firmware update, 103 to 105 maintaining, 81 to 100 monitoring, 62... 13 Printer menus Custom Paper, 45 to 47 Head Alignment, 87 to 88 Maintenance, 86 Printer Status, 83 Test Print, 82 Problems banding, 114 blank paper, 119 blurry prints, 116 cable, 118, 119 color, 119...114 to 117 print speed, 78 printer driver, 118 to 119 printing stops, 117 size limitation, 78 smeared prints, 116 to 117 Progress Meter, 76, 78 R Registering non-Epson media, 45 to 47 Requirements, ...
Product Information Guide
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... (in milliliters), press d to help feed the paper straight. Follow these steps: 1. Press the Menu r button and then d until PRINTER STATUS is the correct size for instructions on the LCD panel. Press r then d to start printing. Press the Enter button to select STATUS...are printing. When done, press l. ❏ To check the total amount of the following: ❏ To check the firmware version, press r again. Epson Stylus Pro 3800 Message PAPER SETTING ERROR CHECK PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER CORRECTLY PAPER SIZE ERROR LOAD THE CORRECT SIZE...
... (in milliliters), press d to help feed the paper straight. Follow these steps: 1. Press the Menu r button and then d until PRINTER STATUS is the correct size for instructions on the LCD panel. Press r then d to start printing. Press the Enter button to select STATUS...are printing. When done, press l. ❏ To check the total amount of the following: ❏ To check the firmware version, press r again. Epson Stylus Pro 3800 Message PAPER SETTING ERROR CHECK PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER CORRECTLY PAPER SIZE ERROR LOAD THE CORRECT SIZE...
Product Information Guide
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... CPD-22928 CPD-22929 Epson Stylus Pro 3800 Printer Guide Epson Stylus Pro 3800 Start Here sheet Epson Stylus Pro 3800 CD-ROM with electronic User's Guide Epson Stylus Pro 3800 Registration Card Epson Stylus Pro 3800 Preferred Limited Warranty Epson Stylus Pro 3800 Preferred Plus One-Year Premium Upgrade (optional extended warranty) Epson Stylus Pro 3800 Preferred Plus Two-Year Premium Upgrade (optional extended warranty) 18 - Select the file and click Choose. 10. Epson Stylus Pro 3800 Updating Your Printer Firmware You can follow...
... CPD-22928 CPD-22929 Epson Stylus Pro 3800 Printer Guide Epson Stylus Pro 3800 Start Here sheet Epson Stylus Pro 3800 CD-ROM with electronic User's Guide Epson Stylus Pro 3800 Registration Card Epson Stylus Pro 3800 Preferred Limited Warranty Epson Stylus Pro 3800 Preferred Plus One-Year Premium Upgrade (optional extended warranty) Epson Stylus Pro 3800 Preferred Plus Two-Year Premium Upgrade (optional extended warranty) 18 - Select the file and click Choose. 10. Epson Stylus Pro 3800 Updating Your Printer Firmware You can follow...
Service Manual
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... the maintenance cartridge. Prints a nozzle check pattern, firmware version, usage count of pages that can be printed with the installed ink cartridge. EPSON Stylus Pro 3800/3800C/3850 1.6.6 Menu Settings Top Menu Menu Items PRINTER SETUP TEST PRINT PRINTER STATUS PLATEN GAP PAPER SIZE CHECK INITIALIZE SETTINGS NOZZLE CHECK...WIDEST ON OFF EXECUTE MANUAL AUTO PRINT PRINT PRINT PRINT o0XXXX-XX.XX.ICBS (Ink color) nnnnnnn PAGES (Ink color) nn% (MAINTENANCE TANK) nn% INK xxxxx.xml No.0 to print on the printer. (see "PG settings list" (p27)) Setting to OFF deactivates the sensor that...
... the maintenance cartridge. Prints a nozzle check pattern, firmware version, usage count of pages that can be printed with the installed ink cartridge. EPSON Stylus Pro 3800/3800C/3850 1.6.6 Menu Settings Top Menu Menu Items PRINTER SETUP TEST PRINT PRINTER STATUS PLATEN GAP PAPER SIZE CHECK INITIALIZE SETTINGS NOZZLE CHECK...WIDEST ON OFF EXECUTE MANUAL AUTO PRINT PRINT PRINT PRINT o0XXXX-XX.XX.ICBS (Ink color) nnnnnnn PAGES (Ink color) nn% (MAINTENANCE TANK) nn% INK xxxxx.xml No.0 to print on the printer. (see "PG settings list" (p27)) Setting to OFF deactivates the sensor that...
Service Manual
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...Small Middle Large Minimum Small Middle Large Minimum Small Middle Large Minimum Small Middle Large -- The code of the firmware installed on the printer. bit3: Reserved Shows the custom number when the custom operation has been set . PG Setting List Control Panel...assigned to F). A code assigned by product. EPSON Stylus Pro 3800/3800C/3850 PG settings list The table below explains the meaning of the "o0XXXX-xx.xx.IBC" (firmware version). Firmware Version Indication Explanation A code assigned to 1.5mm Table 1-10. Printer Driver Paper Thickness setting No setting 0.0 to...
...Small Middle Large Minimum Small Middle Large Minimum Small Middle Large Minimum Small Middle Large -- The code of the firmware installed on the printer. bit3: Reserved Shows the custom number when the custom operation has been set . PG Setting List Control Panel...assigned to F). A code assigned by product. EPSON Stylus Pro 3800/3800C/3850 PG settings list The table below explains the meaning of the "o0XXXX-xx.xx.IBC" (firmware version). Firmware Version Indication Explanation A code assigned to 1.5mm Table 1-10. Printer Driver Paper Thickness setting No setting 0.0 to...
Service Manual
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... Panel 29 CLEAR JAMMED PAPER SEE PRINTER GUIDE FOR INSTRUCTIONS -- RESETTING PLEASE WAIT NO MAINTENANCE CART. PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED -- PRINTER ERROR RESTART THE PRINTER -- AND LOAD PAPER CORRECTLY PAPER FEED ERROR -- NNNN PLEASE CONTACT TO THE REPAIR CENTER -- EPSON Stylus Pro 3800/3800C/3850 1.6.8 Error/Warning Statuses ...Reset Board Paper Feed Failed 12 Reset Error Error Error SERVICE CALL ERROR -- INSTALL THE MAINTENANCE CARTRIDGE. UPDATING FIRMWARE -- RELEASE THE CARRIAGE LOCK PAPER JAM -- PLEASE WAIT --
... Panel 29 CLEAR JAMMED PAPER SEE PRINTER GUIDE FOR INSTRUCTIONS -- RESETTING PLEASE WAIT NO MAINTENANCE CART. PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED -- PRINTER ERROR RESTART THE PRINTER -- AND LOAD PAPER CORRECTLY PAPER FEED ERROR -- NNNN PLEASE CONTACT TO THE REPAIR CENTER -- EPSON Stylus Pro 3800/3800C/3850 1.6.8 Error/Warning Statuses ...Reset Board Paper Feed Failed 12 Reset Error Error Error SERVICE CALL ERROR -- INSTALL THE MAINTENANCE CARTRIDGE. UPDATING FIRMWARE -- RELEASE THE CARRIAGE LOCK PAPER JAM -- PLEASE WAIT --
Service Manual
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... is closed. A paper jam has occurred. Replace the maintenance cartridge with a new one. The maintenance cartridge cannot be recognized by the printer. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.4 Remedies for a while. The PW sensor cannot detect the paper when the PF motor has driven a predetermined ...number of paper or foreign matter. Turn the printer Off and reboot it correctly. If any scrap of steps. Remedy A firmware bug, or some foreign matter may exist. Remove the paper and load paper correctly. TROUBLE ...
... is closed. A paper jam has occurred. Replace the maintenance cartridge with a new one. The maintenance cartridge cannot be recognized by the printer. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.4 Remedies for a while. The PW sensor cannot detect the paper when the PF motor has driven a predetermined ...number of paper or foreign matter. Turn the printer Off and reboot it correctly. If any scrap of steps. Remedy A firmware bug, or some foreign matter may exist. Remove the paper and load paper correctly. TROUBLE ...
Service Manual
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...board (BOARD ASSY., MAIN). The FlashROM is broken. The SDRAM is broken. Replace the main board (BOARD ASSY., MAIN). EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 1A37 Thermistor sensor error 1A38 1A40 2000 2002 2003 Transistor ambient temp. The thermistor detected a...). See 4.3.4.1 BOARD ASSY., MAIN on page 112. Install a normal firmware. Replace the power supply board (BOARD ASSY., POWER SUPPLY). Reinstall the firmware. Replace the main board (BOARD ASSY., MAIN). printer) for Service Call Error 80 TROUBLE SHOOTING Remedies for poor connection or ...
...board (BOARD ASSY., MAIN). The FlashROM is broken. The SDRAM is broken. Replace the main board (BOARD ASSY., MAIN). EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 1A37 Thermistor sensor error 1A38 1A40 2000 2002 2003 Transistor ambient temp. The thermistor detected a...). See 4.3.4.1 BOARD ASSY., MAIN on page 112. Install a normal firmware. Replace the power supply board (BOARD ASSY., POWER SUPPLY). Reinstall the firmware. Replace the main board (BOARD ASSY., MAIN). printer) for Service Call Error 80 TROUBLE SHOOTING Remedies for poor connection or ...
Service Manual
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... SHOOTING Remedies for debugging FXXX CPU-related error Description The main board is broken. Replace the main board (BOARD ASSY., MAIN). Install a normal firmware. There is something wrong with the firmware. EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name DXXX Error code for Service Call Error 81 See 4.3.4.1 BOARD ASSY., MAIN on page 112.
... SHOOTING Remedies for debugging FXXX CPU-related error Description The main board is broken. Replace the main board (BOARD ASSY., MAIN). Install a normal firmware. There is something wrong with the firmware. EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name DXXX Error code for Service Call Error 81 See 4.3.4.1 BOARD ASSY., MAIN on page 112.
Service Manual
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... head is slanted in the NVRAM on the previous board and uploads it to ensure stable paper feeding. Auto Bi-D Adjustment Adjusts the Bi-D automatically. EPSON Stylus Pro 3800/3800C/3850 5.1.5 Description of Adjustments The following tables describe the general outline of the APG. Note "*1": AU = Software tool including Adjustment Program "*2": AT = Jig or.... Initial ink Charge Performs an initial ink charge. Colorimetric Calibration Tool Adjusts the amount of the LD Roller to the new board. Install F/W Installs the firmware.
... head is slanted in the NVRAM on the previous board and uploads it to ensure stable paper feeding. Auto Bi-D Adjustment Adjusts the Bi-D automatically. EPSON Stylus Pro 3800/3800C/3850 5.1.5 Description of Adjustments The following tables describe the general outline of the APG. Note "*1": AU = Software tool including Adjustment Program "*2": AT = Jig or.... Initial ink Charge Performs an initial ink charge. Colorimetric Calibration Tool Adjusts the amount of the LD Roller to the new board. Install F/W Installs the firmware.
Service Manual
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... on the newly mounted main board which does not have any parameters at all, the printer automatically performs the initial ink charge. EPSON Stylus Pro 3800/3800C/3850 5.3.12 Install F/W The firmware of the printer is stored in F/W update mode. Tool and System Requirements Firmware Update Tool OS: Windows 2000, XP Interface: USB Procedure...
... on the newly mounted main board which does not have any parameters at all, the printer automatically performs the initial ink charge. EPSON Stylus Pro 3800/3800C/3850 5.3.12 Install F/W The firmware of the printer is stored in F/W update mode. Tool and System Requirements Firmware Update Tool OS: Windows 2000, XP Interface: USB Procedure...