Dell Technology Guide
Page 336
...to determine the contents of your computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed: 336 Getting Help Error message, beep code, or diagnostic code: Description... of each file. If the computer is connected to a network? ...
...to determine the contents of your computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed: 336 Getting Help Error message, beep code, or diagnostic code: Description... of each file. If the computer is connected to a network? ...
Setup and Quick Reference Guide
Page 4
Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Setup and Quick Reference Guide
Page 39
...always unplug your computer. This beep code tells you begin any of beeps, called a beep code, identifies a problem. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If the power light is blinking amber, the computer is receiving electrical ...power, a device such as a memory module or graphics card might emit a series of beeps during start-up if the monitor...
...always unplug your computer. This beep code tells you begin any of beeps, called a beep code, identifies a problem. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If the power light is blinking amber, the computer is receiving electrical ...power, a device such as a memory module or graphics card might emit a series of beeps during start-up if the monitor...
Setup and Quick Reference Guide
Page 40
... (see your Service Manual at support.dell.com), and then restart the computer. If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more memory modules are compatible with your computer (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 40 Troubleshooting failure. Continue until you...
... (see your Service Manual at support.dell.com), and then restart the computer. If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more memory modules are compatible with your computer (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 40 Troubleshooting failure. Continue until you...
Setup and Quick Reference Guide
Page 41
... modules and, if necessary, replace them. DATA ERROR - If the message is not listed, see "Contacting Dell" on page 71). If the problem persists, contact Dell (see "Contacting Dell" on page 71). Code Description (repetitive short beeps) Suggested Remedy 5 Real-time clock 1 Replace the battery (see your computer. Contact Dell (see the documentation for more information.
... modules and, if necessary, replace them. DATA ERROR - If the message is not listed, see "Contacting Dell" on page 71). If the problem persists, contact Dell (see "Contacting Dell" on page 71). Code Description (repetitive short beeps) Suggested Remedy 5 Real-time clock 1 Replace the battery (see your computer. Contact Dell (see the documentation for more information.
Setup and Quick Reference Guide
Page 51
.../regulatory_compliance. I F T H E P O W E R L I G H T I S B L I N K I N G B L U E - I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com). Press a key on page 39. The computer is connected and powered on, see "Beep Codes" on the keyboard, move the mouse, or press the power button to resume normal operation. Troubleshooting 51 ELIMINATE INTERFERENCE - IF THE POWER...
.../regulatory_compliance. I F T H E P O W E R L I G H T I S B L I N K I N G B L U E - I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com). Press a key on page 39. The computer is connected and powered on, see "Beep Codes" on the keyboard, move the mouse, or press the power button to resume normal operation. Troubleshooting 51 ELIMINATE INTERFERENCE - IF THE POWER...
Setup and Quick Reference Guide
Page 70
...beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a printer, print each file before calling Dell. Otherwise, record the contents of each file. If the computer is connected to a network? Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer...): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you ...
...beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a printer, print each file before calling Dell. Otherwise, record the contents of each file. If the computer is connected to a network? Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer...): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you ...
Setup and Quick Reference Guide
Page 73
..., 48 starting from the Drivers and Utilities media, 49 starting from your hard drive, 49 Dell Factory Image Restore, 63 Dell Technology Guide, 8 DellConnect, 66 Desktop System Software, 7 diagnostics beep codes, 39 Dell, 48 documentation, 7 Dell Technology Guide, 8 Service Manual, 8 drivers, 57 Drivers and Utilities media, 7 identifying, 57 reinstalling, 58 returning to a previous version, 58 Drivers...
..., 48 starting from the Drivers and Utilities media, 49 starting from your hard drive, 49 Dell Factory Image Restore, 63 Dell Technology Guide, 8 DellConnect, 66 Desktop System Software, 7 diagnostics beep codes, 39 Dell, 48 documentation, 7 Dell Technology Guide, 8 Service Manual, 8 drivers, 57 Drivers and Utilities media, 7 identifying, 57 reinstalling, 58 returning to a previous version, 58 Drivers...
Service Manual
Page 3
Contents 1 Troubleshooting 9 Tools 9 Power Lights 9 Beep Codes 10 System Messages 12 Hardware Troubleshooter 12 Dell Diagnostics 13 When to Use the Dell Diagnostics 13 Starting the Dell Diagnostics From Your Hard Drive 13 Starting the Dell Diagnostics From the Drivers and Utilities Disc 15 Dell Diagnostics Main Menu 16 Solving Problems 18 Battery Problems 19 Drive Problems...
Contents 1 Troubleshooting 9 Tools 9 Power Lights 9 Beep Codes 10 System Messages 12 Hardware Troubleshooter 12 Dell Diagnostics 13 When to Use the Dell Diagnostics 13 Starting the Dell Diagnostics From Your Hard Drive 13 Starting the Dell Diagnostics From the Drivers and Utilities Disc 15 Dell Diagnostics Main Menu 16 Solving Problems 18 Battery Problems 19 Drive Problems...
Service Manual
Page 9
... the electrical outlet is working inside your computer. Ensure that the computer turns on properly. - Bypass power protection...computer is either turned off or is receiving electrical power, but an internal power problem may exist. For additional safety best practices information, see "Beep... Codes" on page 10. • If the power light is blinking blue, the computer is in standby mode. If the computer...computer is not receiving power. - Troubleshooting Tools Power Lights CAUTION: Before working by testing it with your computer...the computer illuminates and blinks or remains solid to the...
... the electrical outlet is working inside your computer. Ensure that the computer turns on properly. - Bypass power protection...computer is either turned off or is receiving electrical power, but an internal power problem may exist. For additional safety best practices information, see "Beep... Codes" on page 10. • If the power light is blinking blue, the computer is in standby mode. If the computer...computer is not receiving power. - Troubleshooting Tools Power Lights CAUTION: Before working by testing it with your computer...the computer illuminates and blinks or remains solid to the...
Service Manual
Page 10
... the monitor cannot display errors or problems. For example, one possible beep code may be malfunctioning or incorrectly installed. - Some possible causes of beeps during start -up : 1 Write down the beep code. 2 Run the Dell Diagnostics to the same electrical outlet Beep Codes Your computer may emit a series of interference are: - Remove and then reinstall the...
... the monitor cannot display errors or problems. For example, one possible beep code may be malfunctioning or incorrectly installed. - Some possible causes of beeps during start -up : 1 Write down the beep code. 2 Run the Dell Diagnostics to the same electrical outlet Beep Codes Your computer may emit a series of interference are: - Remove and then reinstall the...
Service Manual
Page 11
...module or reinstalled all modules without error. • If available, install working memory of the same type into your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 137). 5 Real time clock failure. • Replace the battery (see "Coin-Cell Possible battery...reinstall one at a time) until you are detected. Code (repetitive Description short beeps) Suggested Resolution 2 No memory modules • If two or more memory modules are are using is supported by your computer (see "Replacing or Adding a Memory Module" on page 104). • If...
...module or reinstalled all modules without error. • If available, install working memory of the same type into your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 137). 5 Real time clock failure. • Replace the battery (see "Coin-Cell Possible battery...reinstall one at a time) until you are detected. Code (repetitive Description short beeps) Suggested Resolution 2 No memory modules • If two or more memory modules are are using is supported by your computer (see "Replacing or Adding a Memory Module" on page 104). • If...
Service Manual
Page 135
...computer will emit five beeps, and then issue a CMOS checksum error. 6 Press to clear the CMOS setting. 2 Remove the computer cover (see "Removing the Computer Cover" on page 47). 3 Reset the current CMOS settings: a Locate the 3-pin CMOS jumper (CLEAR CMOS) on the system board (see the Regulatory Compliance Homepage at www.dell....com/regulatory_compliance 1 Follow the procedures in "After Working on Your Computer" on page 45. For additional safety best practices information, see "System Board Components...
...computer will emit five beeps, and then issue a CMOS checksum error. 6 Press to clear the CMOS setting. 2 Remove the computer cover (see "Removing the Computer Cover" on page 47). 3 Reset the current CMOS settings: a Locate the 3-pin CMOS jumper (CLEAR CMOS) on the system board (see the Regulatory Compliance Homepage at www.dell....com/regulatory_compliance 1 Follow the procedures in "After Working on Your Computer" on page 45. For additional safety best practices information, see "System Board Components...