Dell™ Technology Guide
Page 20
... 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With Options on the System Setup Program Screen 308 Changing...
... 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With Options on the System Setup Program Screen 308 Changing...
Dell™ Technology Guide
Page 81
... instructions that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. If the drive is defective. • Insert a bootable disc and restart the computer. HINT: The Dell Support website at support.dell.com and your computer might not work correctly. Click Start→ My Computer. TEST THE DRIVE - • Insert another CD, DVD, or Blu-ray Disc® (BD) to which you previously copied the driver...
... instructions that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. If the drive is defective. • Insert a bootable disc and restart the computer. HINT: The Dell Support website at support.dell.com and your computer might not work correctly. Click Start→ My Computer. TEST THE DRIVE - • Insert another CD, DVD, or Blu-ray Disc® (BD) to which you previously copied the driver...
Dell™ Technology Guide
Page 151
... photographs, downloading music, or viewing streaming videos. What You Need to Set up a LAN • Cable or DSL broadband modem with your router for specific details. For information on broadband connection, see "Broadband Access" on the network to each supporting one computer or one peripheral such as a printer. • Network cables - A router connects computers and peripherals on page 151. • Router - Broadband access is used to a cable modem or...
... photographs, downloading music, or viewing streaming videos. What You Need to Set up a LAN • Cable or DSL broadband modem with your router for specific details. For information on broadband connection, see "Broadband Access" on the network to each supporting one computer or one peripheral such as a printer. • Network cables - A router connects computers and peripherals on page 151. • Router - Broadband access is used to a cable modem or...
Dell™ Technology Guide
Page 166
...a wireless switch and where it is enabled. Update your documentation. 166 Networks (LAN, Wireless, Mobile Broadband) Disable file and print sharing before using public wireless networks, update your operating system does not include a firewall, purchase and install an integrated Internet security software package or, at a minimum, standalone firewall software. For a public, nonsecure network, you use public wireless access frequently, subscribe to the "About Your Computer" section of network, and then configures the firewall settings accordingly. Locating Networks...
...a wireless switch and where it is enabled. Update your documentation. 166 Networks (LAN, Wireless, Mobile Broadband) Disable file and print sharing before using public wireless networks, update your operating system does not include a firewall, purchase and install an integrated Internet security software package or, at a minimum, standalone firewall software. For a public, nonsecure network, you use public wireless access frequently, subscribe to the "About Your Computer" section of network, and then configures the firewall settings accordingly. Locating Networks...
Dell™ Technology Guide
Page 207
... be supported on all computers. 5.1 refers to the number of audio channels in /microphone connector. 2 Click the middle headphone icon, select Device: Center/LFE Speaker, and plug your center/woofer speaker cable to the middle audio out/headphone connector. 3 Click the right headphone icon, select Device: Front Speaker, and plug your front speaker cable to the audio in most surround-sound configurations. Setting up the 5.1 Audio Connections To set up the 5.1 audio connections: Click Start →Control Panel→Additional Options. while...
... be supported on all computers. 5.1 refers to the number of audio channels in /microphone connector. 2 Click the middle headphone icon, select Device: Center/LFE Speaker, and plug your center/woofer speaker cable to the middle audio out/headphone connector. 3 Click the right headphone icon, select Device: Front Speaker, and plug your front speaker cable to the audio in most surround-sound configurations. Setting up the 5.1 Audio Connections To set up the 5.1 audio connections: Click Start →Control Panel→Additional Options. while...
Dell™ Technology Guide
Page 276
... R A M - Keyboard failure or keyboard cable loose (see "Keyboard Problems for External Keyboards" on the system board might be enabled or disabled in the table, see "Contacting Dell" on page 292. NOTICE - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. F L A S H P A R T W R I L U R E - K E Y B O A R D F A I L U R E - ERROR 8602 - Contact Dell (see the documentation for Laptop Computers NOTE: If the message you received is not listed in BIOS setup. G A T E A 2 0 F A I L U R E - DELL RECOMMENDS THAT YOU BACK...
... R A M - Keyboard failure or keyboard cable loose (see "Keyboard Problems for External Keyboards" on the system board might be enabled or disabled in the table, see "Contacting Dell" on page 292. NOTICE - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. F L A S H P A R T W R I L U R E - K E Y B O A R D F A I L U R E - ERROR 8602 - Contact Dell (see the documentation for Laptop Computers NOTE: If the message you received is not listed in BIOS setup. G A T E A 2 0 F A I L U R E - DELL RECOMMENDS THAT YOU BACK...
Dell™ Technology Guide
Page 296
... the safety instructions shipped with your network settings are correct and that the network cable is occurring. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer or see "Diagnostic Lights for Desktop Computers" on page 79. See "Windows Hardware Troubleshooter" on page 280. I F T H E P O W E R L I G H T I S B L U E A N D T H E C O M P U T E R I S N O T R E S P O N D I N G S - If the link integrity light is off (see the Service Manual for your computer. For...
... the safety instructions shipped with your network settings are correct and that the network cable is occurring. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer or see "Diagnostic Lights for Desktop Computers" on page 79. See "Windows Hardware Troubleshooter" on page 280. I F T H E P O W E R L I G H T I S B L U E A N D T H E C O M P U T E R I S N O T R E S P O N D I N G S - If the link integrity light is off (see the Service Manual for your computer. For...
Dell™ Technology Guide
Page 303
...and running the monitor self-test. Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Personalization→ Display Settings. 2 Adjust Resolution and Colors settings, as needed. 3 3D image quality is positioned at least 60 centimeters (2 feet) away from the monitor. C H E C K T H E M O N I T O R S E T T I T O R A W A Y F R O M E X T E R N A L P O W E R S O U R C E S - See "Power Lights for the graphics card(s) is correctly attached to the card. See the monitor documentation for Color quality and Screen resolution. If your computer and connect...
...and running the monitor self-test. Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Personalization→ Display Settings. 2 Adjust Resolution and Colors settings, as needed. 3 3D image quality is positioned at least 60 centimeters (2 feet) away from the monitor. C H E C K T H E M O N I T O R S E T T I T O R A W A Y F R O M E X T E R N A L P O W E R S O U R C E S - See "Power Lights for the graphics card(s) is correctly attached to the card. See the monitor documentation for Color quality and Screen resolution. If your computer and connect...
Dell™ Technology Guide
Page 351
... x 768. A video standard for video cards and controllers. Network connections cannot be used to attach a TV or digital audio device to operate with a processor and a memory chip. A video standard for video cards and controllers that protects the hard drive by surge protectors. system board - A utility that may occur during an electrical storm, from the network connector during electrical storms. SVGA - T TAPI - Enables Windows programs to the computer. Prevent voltage spikes, such as the motherboard. telephony application...
... x 768. A video standard for video cards and controllers. Network connections cannot be used to attach a TV or digital audio device to operate with a processor and a memory chip. A video standard for video cards and controllers that protects the hard drive by surge protectors. system board - A utility that may occur during an electrical storm, from the network connector during electrical storms. SVGA - T TAPI - Enables Windows programs to the computer. Prevent voltage spikes, such as the motherboard. telephony application...
Setup and Quick Reference Guide
Page 4
Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Setup and Quick Reference Guide
Page 47
... search. CPU FAN FAILURE - HA R D -DISK DRIVE FAILURE - Keyboard failure or keyboard cable loose. Troubleshooting Software and Hardware Problems If a device is either not detected during hard drive POST. Replace processor fan. A chip on the system board might be enabled or disabled in the search field and press to resolve the incompatibility. Disconnect the USB device. Use external power source for assistance). No bootable partition on page 71 for the USB device. This feature can use the Hardware Troubleshooter to start the Hardware Troubleshooter: Windows Vista: 1 Click...
... search. CPU FAN FAILURE - HA R D -DISK DRIVE FAILURE - Keyboard failure or keyboard cable loose. Troubleshooting Software and Hardware Problems If a device is either not detected during hard drive POST. Replace processor fan. A chip on the system board might be enabled or disabled in the search field and press to resolve the incompatibility. Disconnect the USB device. Use external power source for assistance). No bootable partition on page 71 for the USB device. This feature can use the Hardware Troubleshooter to start the Hardware Troubleshooter: Windows Vista: 1 Click...
Setup and Quick Reference Guide
Page 48
... support.dell.com to review your computer, perform the checks in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and follow the remaining troubleshooting steps. When to Use the Dell Diagnostics If you experience a problem with your computer's configuration information, and ensure that the device that you want to test displays...
... support.dell.com to review your computer, perform the checks in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and follow the remaining troubleshooting steps. When to Use the Dell Diagnostics If you experience a problem with your computer's configuration information, and ensure that the device that you want to test displays...
Setup and Quick Reference Guide
Page 51
... button to resume normal operation. I F T H E P O W E R L I G H T I S B L I N K I S S T E A D Y A M B E R - ELIMINATE INTERFERENCE - I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R - • Ensure that the main power cable and front panel cable are : • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip • Multiple power strips connected to the same electrical outlet Memory Problems CAUTION: Before you begin any expansion cards, including graphics cards (see your Service Manual at support.dell.com). Press a key...
... button to resume normal operation. I F T H E P O W E R L I G H T I S B L I N K I S S T E A D Y A M B E R - ELIMINATE INTERFERENCE - I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R - • Ensure that the main power cable and front panel cable are : • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip • Multiple power strips connected to the same electrical outlet Memory Problems CAUTION: Before you begin any expansion cards, including graphics cards (see your Service Manual at support.dell.com). Press a key...
Setup and Quick Reference Guide
Page 60
... Operating System media also deletes all data on the hard drive. Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to restore your operating system. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video...
... Operating System media also deletes all data on the hard drive. Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to restore your operating system. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video...
Setup and Quick Reference Guide
Page 75
Service Manual, 8 Service Tag, 7 setup computer, 9 installing your computer in an enclosure, 14 Internet, 16 quick setup, 9 software problems, 53 reinstalling, 57 troubleshooting, 53-54 updates, 54 specifications all, 31 audio, 32 connectors, 34 controls and lights, 36 drives, 34 environmental, 38 expansion bus, 32 memory, 31 physical, 37 power, 37 processor, 31 system information, 31 video, 32 support, 65 contacting Dell, 71 DellConnect, 66 online services, 66 regional, 66 technical support and customer service, 66 support information, 8 System Restore, 60 enabling, 62...
Service Manual, 8 Service Tag, 7 setup computer, 9 installing your computer in an enclosure, 14 Internet, 16 quick setup, 9 software problems, 53 reinstalling, 57 troubleshooting, 53-54 updates, 54 specifications all, 31 audio, 32 connectors, 34 controls and lights, 36 drives, 34 environmental, 38 expansion bus, 32 memory, 31 physical, 37 power, 37 processor, 31 system information, 31 video, 32 support, 65 contacting Dell, 71 DellConnect, 66 online services, 66 regional, 66 technical support and customer service, 66 support information, 8 System Restore, 60 enabling, 62...
Service Manual
Page 25
... computer, see "Specifications" in the Setup and Quick Reference Guide. • Run the Dell Diagnostics (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Troubleshooting 25 If necessary, install additional memory (see "Replacing or Adding a Memory Module" on page 13). Straighten any bent pins. • Remove any mouse extension cables, and connect the mouse directly to see if that resolves the problem. • See the software documentation for bent or broken pins. Mouse Problems...
... computer, see "Specifications" in the Setup and Quick Reference Guide. • Run the Dell Diagnostics (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Troubleshooting 25 If necessary, install additional memory (see "Replacing or Adding a Memory Module" on page 13). Straighten any bent pins. • Remove any mouse extension cables, and connect the mouse directly to see if that resolves the problem. • See the software documentation for bent or broken pins. Mouse Problems...
Service Manual
Page 32
...) the monitor, and running the monitor self-test. See "Power Lights" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to change or click the Display icon. 3 Try different settings for interference. If the external monitor works, the computer display or video controller may be 32 Troubleshooting M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I N G S - Windows XP: 1 Click Start→ Control Panel→...
...) the monitor, and running the monitor self-test. See "Power Lights" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to change or click the Display icon. 3 Try different settings for interference. If the external monitor works, the computer display or video controller may be 32 Troubleshooting M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I N G S - Windows XP: 1 Click Start→ Control Panel→...
Service Manual
Page 63
... Enabled. 3 Connect the network cable to the network connector on page 129 for instructions). 2 Go to Integrated Peripherals, select Onboard LAN Controller, and then change the setting to Disabled, if you prefer not to use both interfaces. 3 Connect the network cable to the network card's connector. 1 Enter the system setup program (see the documentation that shipped with the card. PCI and PCI Express Cards 63 Configuring Your Computer After Removing or Installing a PCI or PCI Express Card NOTE: For information on installing drivers and software...
... Enabled. 3 Connect the network cable to the network connector on page 129 for instructions). 2 Go to Integrated Peripherals, select Onboard LAN Controller, and then change the setting to Disabled, if you prefer not to use both interfaces. 3 Connect the network cable to the network card's connector. 1 Enter the system setup program (see the documentation that shipped with the card. PCI and PCI Express Cards 63 Configuring Your Computer After Removing or Installing a PCI or PCI Express Card NOTE: For information on installing drivers and software...
Service Manual
Page 132
... (Disabled by default) ROM Serial Port OFF, COM 1, AUTO, COM 3 (AUTO by default) Remote Wake Up Enabled; Disabled (Disabled by default) Auto Power On Date 0 Auto Power On Time 0:00:00 Load Defaults 132 Safety Instructions USB-CDROM; Hard Disk; USB-CDROM; First Boot Device Removable; Hard Disk; CDROM; The items displayed are dynamically updated according to set the device priority of hard drives. The items displayed are dynamically updated according to set the device priority of removable devices such a media card readers. Hard Disk Boot Priority Used...
... (Disabled by default) ROM Serial Port OFF, COM 1, AUTO, COM 3 (AUTO by default) Remote Wake Up Enabled; Disabled (Disabled by default) Auto Power On Date 0 Auto Power On Time 0:00:00 Load Defaults 132 Safety Instructions USB-CDROM; Hard Disk; USB-CDROM; First Boot Device Removable; Hard Disk; CDROM; The items displayed are dynamically updated according to set the device priority of hard drives. The items displayed are dynamically updated according to set the device priority of removable devices such a media card readers. Hard Disk Boot Priority Used...
Service Manual
Page 133
... USB flash option to boot from the CD drive so that your computer. Safety Instructions 133 Changing Boot Sequence for example, to tell the computer to a USB connector. 2 Turn on the drive, the computer generates an error message. • CD Drive - The computer attempts to the boot menu. If no CD is no operating system is on (or restart) your device is bootable, check the device documentation. Load Optimal Defaults Resets CMOS defaults to a USB device such as a floppy drive, memory key...
... USB flash option to boot from the CD drive so that your computer. Safety Instructions 133 Changing Boot Sequence for example, to tell the computer to a USB connector. 2 Turn on the drive, the computer generates an error message. • CD Drive - The computer attempts to the boot menu. If no CD is no operating system is on (or restart) your device is bootable, check the device documentation. Load Optimal Defaults Resets CMOS defaults to a USB device such as a floppy drive, memory key...
