Color Smart Printer User Guide
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... the printer 28 Networking...28 Setting up serial printing (Windows only)...29 Cleaning the printer...30 Ordering supplies...30 Replacing parts and supplies...31 Moving the printer...51 Saving energy and paper...52 Recycling...52 Clearing jams 54 Avoiding jams...54 Identifying jam locations...55 Paper jam in trays...56 Paper jam in the multipurpose feeder...57 Paper jam in the standard bin...57 Paper jam in door A...58 Troubleshooting 61 Network connection problems...61 Hardware options problems...63 Paper feed problems...65 Printing problems...68 Color quality problems...
... the printer 28 Networking...28 Setting up serial printing (Windows only)...29 Cleaning the printer...30 Ordering supplies...30 Replacing parts and supplies...31 Moving the printer...51 Saving energy and paper...52 Recycling...52 Clearing jams 54 Avoiding jams...54 Identifying jam locations...55 Paper jam in trays...56 Paper jam in the multipurpose feeder...57 Paper jam in the standard bin...57 Paper jam in door A...58 Troubleshooting 61 Network connection problems...61 Hardware options problems...63 Paper feed problems...65 Printing problems...68 Color quality problems...
Color Smart Printer User Guide
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...'s instructions and local regulations. CAUTION-POTENTIAL INJURY: This product uses a laser. Do not recharge, disassemble, or incinerate a lithium battery. The manufacturer is designed, tested, and approved to be obvious. This product is not responsible for use the handholds on supported configurations, contact the place where you set it safely. Refer service or repairs, other trays closed . • Turn off...
...'s instructions and local regulations. CAUTION-POTENTIAL INJURY: This product uses a laser. Do not recharge, disassemble, or incinerate a lithium battery. The manufacturer is designed, tested, and approved to be obvious. This product is not responsible for use the handholds on supported configurations, contact the place where you set it safely. Refer service or repairs, other trays closed . • Turn off...
Color Smart Printer User Guide
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..., go to Dell.com/QRL/Printer/S5840cdn to www.dell.com/support/manuals. Help to set up and use the printer: • Accessing printer reports • Accessing the Embedded Web Server • Installing optional accessories • Dell instructional videos • Finding the service tag • Routine printer maintenance • Troubleshooting Initial setup instructions: • Connecting the printer • Installing the printer software Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Con...
..., go to Dell.com/QRL/Printer/S5840cdn to www.dell.com/support/manuals. Help to set up and use the printer: • Accessing printer reports • Accessing the Embedded Web Server • Installing optional accessories • Dell instructional videos • Finding the service tag • Routine printer maintenance • Troubleshooting Initial setup instructions: • Connecting the printer • Installing the printer software Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Con...
Color Smart Printer User Guide
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... screen. Menu Settings Page Print All Guides Print Quality Test Pages Device Color Quality Guide Print Connection Guide Network Information Guide Media Guide Moving Guide Print Quality Guide Supplies Guide * To utilize this Printer PCL HTML Image Paper USB Drive Tray Configuration Flash Drive Print Media Configuration Network/Ports Network Overview Wireless AirPrint Ethernet TCP/IP IPv6 SNMP IPSec LPD Configuration HTTP/FTP Settings ThinPrint USB Wi‑Fi Direct Google Cloud Print Security Option Card Menu Reports Help Troubleshooting Login Methods...
... screen. Menu Settings Page Print All Guides Print Quality Test Pages Device Color Quality Guide Print Connection Guide Network Information Guide Media Guide Moving Guide Print Quality Guide Supplies Guide * To utilize this Printer PCL HTML Image Paper USB Drive Tray Configuration Flash Drive Print Media Configuration Network/Ports Network Overview Wireless AirPrint Ethernet TCP/IP IPv6 SNMP IPSec LPD Configuration HTTP/FTP Settings ThinPrint USB Wi‑Fi Direct Google Cloud Print Security Option Card Menu Reports Help Troubleshooting Login Methods...
Color Smart Printer User Guide
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Printing from a mobile device using Dell Document Hub 1 From Google Play, download the Dell Document Hub application. 2 From the home screen of your mobile device, launch a compatible application. 2 Select an item to print, and then tap the share icon. 3 Tap Print, and then select the printer. 4 Send the print job. Printing from a mobile device using Google Cloud Print Google Cloud PrintTM is a mobile printing service that the Mopria Print Service is enabled. 1 From...
Printing from a mobile device using Dell Document Hub 1 From Google Play, download the Dell Document Hub application. 2 From the home screen of your mobile device, launch a compatible application. 2 Select an item to print, and then tap the share icon. 3 Tap Print, and then select the printer. 4 Send the print job. Printing from a mobile device using Google Cloud Print Google Cloud PrintTM is a mobile printing service that the Mopria Print Service is enabled. 1 From...
Color Smart Printer User Guide
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... jobs 1 With a document open, select File > Print. 2 Select the printer, and then do the following: • For Windows users, click Properties or Preferences, and then click Print and Hold. • For Macintosh users, select Print and Hold. 3 Select the print job type. 4 If necessary, assign a user name. 5 Send the print job. 6 From the printer home screen, touch Held Jobs. 7 Send the print job. Confidential Job Expiration Set the amount of time before printing the remaining copies...
... jobs 1 With a document open, select File > Print. 2 Select the printer, and then do the following: • For Windows users, click Properties or Preferences, and then click Print and Hold. • For Macintosh users, select Print and Hold. 3 Select the print job type. 4 If necessary, assign a user name. 5 Send the print job. 6 From the printer home screen, touch Held Jobs. 7 Send the print job. Confidential Job Expiration Set the amount of time before printing the remaining copies...
Color Smart Printer User Guide
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... Macintosh users 1 From System Preferences in the Apple menu, navigate to the menu for the port settings. a From the control panel, navigate to the list of printers, and then select + > IP. 2 Type the IP address in the address field. 3 Apply the changes. Setting up serial printing (Windows only) 1 Set the parameters in the printer. b Locate the menu for an Ethernet connection, then disconnect the printer from the Ethernet network. Maintaining the printer 29 Changing port settings after installing...
... Macintosh users 1 From System Preferences in the Apple menu, navigate to the menu for the port settings. a From the control panel, navigate to the list of printers, and then select + > IP. 2 Type the IP address in the address field. 3 Apply the changes. Setting up serial printing (Windows only) 1 Set the parameters in the printer. b Locate the menu for an Ethernet connection, then disconnect the printer from the Ethernet network. Maintaining the printer 29 Changing port settings after installing...
Color Smart Printer User Guide
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... . • Print one copy of the document to wake the printer from hibernate mode before the printer enters hibernate mode. Sleep mode 1 From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode. 2 Enter the number of time before sending a print job. • The Embedded Web Server is disabled when the printer is the default setting in hibernate mode. Adjusting the brightness of the paper. Maintaining the printer 52 Saving energy and paper Setting up power saver modes Eco‑Mode 1 From...
... . • Print one copy of the document to wake the printer from hibernate mode before the printer enters hibernate mode. Sleep mode 1 From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode. 2 Enter the number of time before sending a print job. • The Embedded Web Server is disabled when the printer is the default setting in hibernate mode. Adjusting the brightness of the paper. Maintaining the printer 52 Saving energy and paper Setting up power saver modes Eco‑Mode 1 From...
Color Smart Printer User Guide
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... your administrator. Troubleshooting 62 Action Step 6 Check if the web proxy servers are disabled. Step 7 Access the Embedded Web Server. Contact technical support. Step 2 Check if the flash drive is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. The problem is solved. For more information, see support. The problem is solved. Checking the printer connectivity 1 From the home screen, touch Settings > Reports > Network > Network Setup Page. 2 Check...
... your administrator. Troubleshooting 62 Action Step 6 Check if the web proxy servers are disabled. Step 7 Access the Embedded Web Server. Contact technical support. Step 2 Check if the flash drive is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. The problem is solved. For more information, see support. The problem is solved. Checking the printer connectivity 1 From the home screen, touch Settings > Reports > Network > Network Setup Page. 2 Check...
Color Smart Printer User Guide
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... the electrical outlet, and then turn it back solved. Troubleshooting 63 Hardware options problems Cannot detect internal option Action Yes Step 1 The problem is Turn off the printer, and then unplug the power cord from the electrical outlet. Note: If necessary, manually add the internal option in the print driver. Print a menu settings page, and then check if the internal option appears in the menu settings page? Contact technical support.
... the electrical outlet, and then turn it back solved. Troubleshooting 63 Hardware options problems Cannot detect internal option Action Yes Step 1 The problem is Turn off the printer, and then unplug the power cord from the electrical outlet. Note: If necessary, manually add the internal option in the print driver. Print a menu settings page, and then check if the internal option appears in the menu settings page? Contact technical support.
Color Smart Printer User Guide
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... operate correctly? b Check if the ISP solution interface cable is Check the cable and the ISP connection. Print a menu settings page, and then check if the internal solutions port (ISP) appears in the Installed Features list. Step 2 Remove, and then install the ISP. Step 3 The problem is securely connected into the receptacle of the controller board. No Go to step 2. Does the parallel or serial interface card operate correctly? Troubleshooting 64 Internal solutions port...
... operate correctly? b Check if the ISP solution interface cable is Check the cable and the ISP connection. Print a menu settings page, and then check if the internal solutions port (ISP) appears in the Installed Features list. Step 2 Remove, and then install the ISP. Step 3 The problem is securely connected into the receptacle of the controller board. No Go to step 2. Does the parallel or serial interface card operate correctly? Troubleshooting 64 Internal solutions port...
Color Smart Printer User Guide
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... support. Troubleshooting 71 Action Step 8 a Add more information, visit www.dell.com/support/printers. No The problem is solved. Is the document printed? Note: For more printer memory. Is the printer printing slow? Yes Contact technical support. The problem is a Turn off the printer, wait for about 10 seconds, and then turn it solved. b Resend the print job. Is the document printed? b Resolve any error messages that came with the printer. Step 3 a Check if the ports are working...
... support. Troubleshooting 71 Action Step 8 a Add more information, visit www.dell.com/support/printers. No The problem is solved. Is the document printed? Note: For more printer memory. Is the printer printing slow? Yes Contact technical support. The problem is a Turn off the printer, wait for about 10 seconds, and then turn it solved. b Resend the print job. Is the document printed? b Resolve any error messages that came with the printer. Step 3 a Check if the ports are working...
Color Smart Printer User Guide
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... printer responding? on . Is the printer responding? Contact technical support. No Load the correct paper size and paper type. The problem is Turn off the printer, reinstall the hardware options, and then turn it solved back on . Job prints from the wrong tray or on the wrong paper Action Step 1 a Check if you are inserted in the correct ports? Is the document printed on the correct paper. Go to step 2. b Print the document. Troubleshooting...
... printer responding? on . Is the printer responding? Contact technical support. No Load the correct paper size and paper type. The problem is Turn off the printer, reinstall the hardware options, and then turn it solved back on . Job prints from the wrong tray or on the wrong paper Action Step 1 a Check if you are inserted in the correct ports? Is the document printed on the correct paper. Go to step 2. b Print the document. Troubleshooting...
Color Smart Printer User Guide
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... then type the printer IP address in the address field. Note: Obtain the printer IP address from the TCP/IP section in the print driver For Windows users 1 Open the printers folder. 2 Select the printer you are using a proxy server, then temporarily disable it to the Configuration tab, and then select Update Now ‑ Ask Printer. 4 Apply the changes. The IP address appears as four sets of numbers separated...
... then type the printer IP address in the address field. Note: Obtain the printer IP address from the TCP/IP section in the print driver For Windows users 1 Open the printers folder. 2 Select the printer you are using a proxy server, then temporarily disable it to the Configuration tab, and then select Update Now ‑ Ask Printer. 4 Apply the changes. The IP address appears as four sets of numbers separated...
Color Smart Printer User Guide
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... options print driver 105 adding internal options print driver 105 adjusting the brightness printer display 52 adjusting the brightness of the printer display 52 adjusting toner darkness 87 AirPrint using 23 attaching cables 11 available internal options 91 avoiding paper jams 54 B blank pages 72 C canceling a print job from the computer 25 from the printer control panel 25 cannot open Embedded Web Server 61 card stock loading 19 changing port settings internal solutions port 29 checking the printer connectivity 62 checking the status of parts and supplies 30 cleaning...
... options print driver 105 adding internal options print driver 105 adjusting the brightness printer display 52 adjusting the brightness of the printer display 52 adjusting toner darkness 87 AirPrint using 23 attaching cables 11 available internal options 91 avoiding paper jams 54 B blank pages 72 C canceling a print job from the computer 25 from the printer control panel 25 cannot open Embedded Web Server 61 card stock loading 19 changing port settings internal solutions port 29 checking the printer connectivity 62 checking the status of parts and supplies 30 cleaning...
Color Smart Printer User Guide
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..., adding print driver 105 internal solutions port installing 93 troubleshooting 64 J jam, clearing multipurpose feeder 57 trays 56 jams avoiding 54 locating jam areas 55 locations 55 jams, clearing in the duplex unit 58 in the fuser 58 L light print 79 linking trays 20 loading card stock 19 envelopes 19 multipurpose feeder 19 loading trays 17 M maintenance counter resetting 51 manual Color Correction applying 87 memory types installed on printer 27 memory card 91 installing 91 menu settings page printing 15 mobile device printing from 23 Mopria Print Service using 23 moving the printer 10...
..., adding print driver 105 internal solutions port installing 93 troubleshooting 64 J jam, clearing multipurpose feeder 57 trays 56 jams avoiding 54 locating jam areas 55 locations 55 jams, clearing in the duplex unit 58 in the fuser 58 L light print 79 linking trays 20 loading card stock 19 envelopes 19 multipurpose feeder 19 loading trays 17 M maintenance counter resetting 51 manual Color Correction applying 87 memory types installed on printer 27 memory card 91 installing 91 menu settings page printing 15 mobile device printing from 23 Mopria Print Service using 23 moving the printer 10...
Color Smart Printer User Guide
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...40 replacing toner cartridge 31 reserve print jobs printing from a Macintosh computer 24 printing from Windows 24 resetting the fuser page count 51 resetting the maintenance counter 51 resetting the transfer module page count 51 restoring factory default settings 26 S safety information 5, 6, 7 selecting a location for the printer 10 separator pad replacing 45 serial interface card troubleshooting 64 serial printing setting up 29 setting hibernate mode 52 setting sleep mode 52 setting the paper size 17 setting the paper type 17 setting the Universal paper size 17 setting up serial printing 29...
...40 replacing toner cartridge 31 reserve print jobs printing from a Macintosh computer 24 printing from Windows 24 resetting the fuser page count 51 resetting the maintenance counter 51 resetting the transfer module page count 51 restoring factory default settings 26 S safety information 5, 6, 7 selecting a location for the printer 10 separator pad replacing 45 serial interface card troubleshooting 64 serial printing setting up 29 setting hibernate mode 52 setting sleep mode 52 setting the paper size 17 setting the paper type 17 setting the Universal paper size 17 setting up serial printing 29...
Color Smart Printer Print from SharePoint Administrators Guide
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... file. Contact your sales representative If you still cannot resolve the problem, then contact your sales representative. Make sure that the application settings match the SharePoint server settings For more information, see the printer User's Guide. b Set the logging level to No. Check the diagnostic log 1 Open a Web browser, and then type IP/se, where IP is 2GB, then we recommend creating only...
... file. Contact your sales representative If you still cannot resolve the problem, then contact your sales representative. Make sure that the application settings match the SharePoint server settings For more information, see the printer User's Guide. b Set the logging level to No. Check the diagnostic log 1 Open a Web browser, and then type IP/se, where IP is 2GB, then we recommend creating only...
Color Smart Printer Embedded Web Server - Security Administrators Guide
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...;eld, type a name for printer management To restrict the access of the printer Embedded Web Server to facilitate the automatic installation of your SNMP server. 5 In the Minimum Authentication Level, select Authentication, Privacy. 6 In the Privacy Algorithm menu, select the strongest setting supported by your network environment. 7 Click Save. The default community name is encrypted. 1 From the Embedded Web Server, click Settings > Network/Ports > TCP/IP > TCP/IP Port Access. 2 Clear TCP...
...;eld, type a name for printer management To restrict the access of the printer Embedded Web Server to facilitate the automatic installation of your SNMP server. 5 In the Minimum Authentication Level, select Authentication, Privacy. 6 In the Privacy Algorithm menu, select the strongest setting supported by your network environment. 7 Click Save. The default community name is encrypted. 1 From the Embedded Web Server, click Settings > Network/Ports > TCP/IP > TCP/IP Port Access. 2 Clear TCP...
Color Smart Printer Embedded Web Server - Security Administrators Guide
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... printer models. Function Access The following access controls allow users to access printer functions: • Search Address Book • Create Profiles-Create profiles for printing, copying, scanning, e‑mailing, or faxing. • Manage Bookmarks • Flash Drive Print-Print from a flash drive. • Flash Drive Color Printing-Print in color from Home Screen • Internal Printing Protocol (IPP)-Configure and use IPP. • B/W Print-Print in black and white. • Color Print Administrative Menus The following access controls...
... printer models. Function Access The following access controls allow users to access printer functions: • Search Address Book • Create Profiles-Create profiles for printing, copying, scanning, e‑mailing, or faxing. • Manage Bookmarks • Flash Drive Print-Print from a flash drive. • Flash Drive Color Printing-Print in color from Home Screen • Internal Printing Protocol (IPP)-Configure and use IPP. • B/W Print-Print in black and white. • Color Print Administrative Menus The following access controls...
