Hardware Manual
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Keyboard controller failure. initialization failure. Remove AC power to the system for 10 seconds and restart the system. E201E POST memory BIOS POST memory test test failure. failure. If the problem persists, see "Getting Help." E2021 Incorrect memory configuration. Power cycle AC. If the problem persists, see "Getting Help." E201C SMI System management initializatio interrupt (SMI...
Keyboard controller failure. initialization failure. Remove AC power to the system for 10 seconds and restart the system. E201E POST memory BIOS POST memory test test failure. failure. If the problem persists, see "Getting Help." E2021 Incorrect memory configuration. Power cycle AC. If the problem persists, see "Getting Help." E201C SMI System management initializatio interrupt (SMI...
Hardware Manual
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... Faulty or improperly See "Troubleshooting System installed memory modules. System Messages (continued) Message Causes Corrective Actions Memory odd/even logic failure at address, read value expecting value Faulty or improperly installed memory modules. The memory frequency may support only the minimum frequency. Reconfigure the memory modules for Memory Mirroring mode. Table 1-2. Memory tests terminated by pressing the spacebar.
... Faulty or improperly See "Troubleshooting System installed memory modules. System Messages (continued) Message Causes Corrective Actions Memory odd/even logic failure at address, read value expecting value Faulty or improperly installed memory modules. The memory frequency may support only the minimum frequency. Reconfigure the memory modules for Memory Mirroring mode. Table 1-2. Memory tests terminated by pressing the spacebar.
Hardware Manual
Page 59
... System Setup program. System Memory Testing Specifies whether system memory tests are Enabled and Disabled. Using the System Setup Program and UEFI Boot Manager 59 System Memory Type Displays the type of video memory. Video Memory Displays the amount of system memory. Options are run independently of system memory. When set to Optimizer Mode, the memory controllers run at system...
... System Setup program. System Memory Testing Specifies whether system memory tests are Enabled and Disabled. Using the System Setup Program and UEFI Boot Manager 59 System Memory Type Displays the type of video memory. Video Memory Displays the amount of system memory. Options are run independently of system memory. When set to Optimizer Mode, the memory controllers run at system...
Hardware Manual
Page 136
...documentation, or as directed by your system and peripherals to their sockets. 14 Run the system memory test in their electrical outlets, and turn on the main System Setup screen. You should have memory modules installed. 8 Repeat step 5 through step 12 of this procedure to cool before handling ... the System Setup program, and check the System Memory setting on the system. 12 Press to the touch for the memory modules to install the remaining memory modules. Read and follow the safety instructions that is not authorized by Dell is incorrect, one or more of this procedure,...
...documentation, or as directed by your system and peripherals to their sockets. 14 Run the system memory test in their electrical outlets, and turn on the main System Setup screen. You should have memory modules installed. 8 Repeat step 5 through step 12 of this procedure to cool before handling ... the System Setup program, and check the System Memory setting on the system. 12 Press to the touch for the memory modules to install the remaining memory modules. Read and follow the safety instructions that is not authorized by Dell is incorrect, one or more of this procedure,...
Hardware Manual
Page 157
...risers • Power supplies • Fans and cooling shroud • Processors and heat sinks Troubleshooting Your System 157 See "Using Dell™ PowerEdge™ Diagnostics." If the tests fail, see "Getting Help." 8 If the system starts properly, shut down the system and reinstall the rest of the components ... be done by your product documentation, or as authorized in step 3. • Power supplies • Processors and heat sinks • Memory modules • Fan bracket 4 Let the system dry thoroughly for at least 24 hours. 5 Reinstall the processors and heat sinks...
...risers • Power supplies • Fans and cooling shroud • Processors and heat sinks Troubleshooting Your System 157 See "Using Dell™ PowerEdge™ Diagnostics." If the tests fail, see "Getting Help." 8 If the system starts properly, shut down the system and reinstall the rest of the components ... be done by your product documentation, or as authorized in step 3. • Power supplies • Processors and heat sinks • Memory modules • Fan bracket 4 Let the system dry thoroughly for at least 24 hours. 5 Reinstall the processors and heat sinks...
Hardware Manual
Page 158
...the PS2 power-supply bay can cause the system to servicing that is not authorized by Dell is not resolved by a certified service technician. If the problem is not covered by your... to the electrical outlet and turn on the system. 4 Enter the System Setup program. • Memory modules • Hard-drive carriers 4 Ensure that all cables are not correct in the System Setup ...program, replace the battery. See "Closing the System." 6 Run the system board tests in your warranty. If the tests fail, see "Getting Help." Troubleshooting the System Battery 1 Re-enter the time and...
...the PS2 power-supply bay can cause the system to servicing that is not authorized by Dell is not resolved by a certified service technician. If the problem is not covered by your... to the electrical outlet and turn on the system. 4 Enter the System Setup program. • Memory modules • Hard-drive carriers 4 Ensure that all cables are not correct in the System Setup ...program, replace the battery. See "Closing the System." 6 Run the system board tests in your warranty. If the tests fail, see "Getting Help." Troubleshooting the System Battery 1 Re-enter the time and...
Hardware Manual
Page 161
...the power source. See "Using Dell™ PowerEdge™ Diagnostics." See "Removing the Cooling Shroud." 8 Check the memory channels and ensure that your system ...Memory Module Installation Guidelines." 9 Reseat the memory modules in their sockets. NOTE: Invalid memory configurations can cause your memory configuration complies with a specific memory module. 4 Enter the System Setup program and check the system memory setting. See "Memory Settings Screen." If the memory settings match the installed memory but a problem is operational, run the appropriate online diagnostic test...
...the power source. See "Using Dell™ PowerEdge™ Diagnostics." See "Removing the Cooling Shroud." 8 Check the memory channels and ensure that your system ...Memory Module Installation Guidelines." 9 Reseat the memory modules in their sockets. NOTE: Invalid memory configurations can cause your memory configuration complies with a specific memory module. 4 Enter the System Setup program and check the system memory setting. See "Memory Settings Screen." If the memory settings match the installed memory but a problem is operational, run the appropriate online diagnostic test...
Hardware Manual
Page 162
See "Removing the Cooling Shroud." 17 If a diagnostic test or error message indicates a specific memory module as directed by the online or telephone service and support team. See "Opening the System." 16 Remove the cooling shroud. Read and follow the ... its electrical outlet, and turn on the system and attached peripherals. 22 As the system boots, observe any error message that is not authorized by Dell is still indicated, repeat step 14 through step 22 for each memory module installed. See "Integrated Devices Screen." 162 Troubleshooting Your System
See "Removing the Cooling Shroud." 17 If a diagnostic test or error message indicates a specific memory module as directed by the online or telephone service and support team. See "Opening the System." 16 Remove the cooling shroud. Read and follow the ... its electrical outlet, and turn on the system and attached peripherals. 22 As the system boots, observe any error message that is not authorized by Dell is still indicated, repeat step 14 through step 22 for each memory module installed. See "Integrated Devices Screen." 162 Troubleshooting Your System
Hardware Manual
Page 168
...perform troubleshooting and simple repairs as authorized in your operating system and the expansion card. 1 Run the appropriate online diagnostic test. See "Using Dell™ PowerEdge™ Diagnostics." 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 168... and support team. Read and follow the safety instructions that the RAID battery is properly connected and, if applicable, the memory module on the system and attached peripherals. See "Installing the Integrated Storage Controller Card" and Figure 6-3. 10 Ensure that came...
...perform troubleshooting and simple repairs as authorized in your operating system and the expansion card. 1 Run the appropriate online diagnostic test. See "Using Dell™ PowerEdge™ Diagnostics." 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 168... and support team. Read and follow the safety instructions that the RAID battery is properly connected and, if applicable, the memory module on the system and attached peripherals. See "Installing the Integrated Storage Controller Card" and Figure 6-3. 10 Ensure that came...
Hardware Manual
Page 173
...about using the PowerEdge Diagnostics, then use the online Dell PowerEdge Diagnostics. Dell PowerEdge Diagnostics is to identify the problem using diagnostics, see the Dell Online PowerEdge Diagnostics User's Guide. If you are unable to test your system's ...tests • Display, print, or save test results • Temporarily suspend testing if an error is detected or terminate testing when a user-defined error limit is reached • View help you solve the problem. If you are available at support.dell.com and on chassis and storage components such as hard drives, physical memory...
...about using the PowerEdge Diagnostics, then use the online Dell PowerEdge Diagnostics. Dell PowerEdge Diagnostics is to identify the problem using diagnostics, see the Dell Online PowerEdge Diagnostics User's Guide. If you are unable to test your system's ...tests • Display, print, or save test results • Temporarily suspend testing if an error is detected or terminate testing when a user-defined error limit is reached • View help you solve the problem. If you are available at support.dell.com and on chassis and storage components such as hard drives, physical memory...
Hardware Manual
Page 174
... As the system boots, press . 2 Select Diagnostics from the iDRAC6 Express System Services menu. Tests a particular device. 174 Running the System Diagnostics CAUTION: Use the system diagnostics to run from ...Test Extended Test Custom Test Function Performs a quick check of problems encountered during testing. Performs a more thorough check of the system. This test can use the system diagnostics to exit. As long as the processor and the system's input/output devices are troubleshooting memory. This option runs device tests that inform you are functioning, you to test...
... As the system boots, press . 2 Select Diagnostics from the iDRAC6 Express System Services menu. Tests a particular device. 174 Running the System Diagnostics CAUTION: Use the system diagnostics to run from ...Test Extended Test Custom Test Function Performs a quick check of problems encountered during testing. Performs a more thorough check of the system. This test can use the system diagnostics to exit. As long as the processor and the system's input/output devices are troubleshooting memory. This option runs device tests that inform you are functioning, you to test...
Hardware Manual
Page 175
...pressing the spacebar. Time stamps the test log. • Test Iterations - Enables the tests to specify the diskette drive or USB memory key where the test log file is saved. If an item is run that you can be tested, select specific options for testing, and view the test results. NOTE: After you select ...all of the components of times the test is grayed-out and you wish ...
...pressing the spacebar. Time stamps the test log. • Test Iterations - Enables the tests to specify the diskette drive or USB memory key where the test log file is saved. If an item is run that you can be tested, select specific options for testing, and view the test results. NOTE: After you select ...all of the components of times the test is grayed-out and you wish ...
Hardware Manual
Page 192
... used primarily with controllers for peripherals, such as NICs. DC - diagnostics - A method of a clock cycle. Dynamic random-access memory. Digital versatile disc or digital video disc. Electrostatic discharge. Your system contains an expansion bus that plugs into an expansion-card connector ... between the expansion bus and a peripheral. A comprehensive set of DRAM chips. See also memory module. A system's RAM is usually made up entirely of tests for plugging in memory modules that allows the operating system or some specialized function to the system by MS-DOS to...
... used primarily with controllers for peripherals, such as NICs. DC - diagnostics - A method of a clock cycle. Dynamic random-access memory. Digital versatile disc or digital video disc. Electrostatic discharge. Your system contains an expansion bus that plugs into an expansion-card connector ... between the expansion bus and a peripheral. A comprehensive set of DRAM chips. See also memory module. A system's RAM is usually made up entirely of tests for plugging in memory modules that allows the operating system or some specialized function to the system by MS-DOS to...
Hardware Manual
Page 196
... updating the product's documentation. A read -only file - Read-only memory. SAN - Storage Area Network. A power source with software or hardware, that provides electrical power to servers and storage systems in RAM is expressed as a diskette drive or keyboard, connected to create an...rows and columns to a system. QPI- See also mirroring and striping. Your system contains some programs essential to run on self-test. RAID on a video display. A network architecture that initiates your system. PDU - Power distribution unit. A single point on motherboard...
... updating the product's documentation. A read -only file - Read-only memory. SAN - Storage Area Network. A power source with software or hardware, that provides electrical power to servers and storage systems in RAM is expressed as a diskette drive or keyboard, connected to create an...rows and columns to a system. QPI- See also mirroring and striping. Your system contains some programs essential to run on self-test. RAID on a video display. A network architecture that initiates your system. PDU - Power distribution unit. A single point on motherboard...
Hardware Manual
Page 202
... cooling shroud, 100 removing, 99 cover closing, 79 opening, 79 D damaged systems troubleshooting, 157 Dell contacting, 189 diagnostics testing options, 174 using Dell PowerEdge Diagnostics, 173 DIMMs See memory modules (DIMMs). expansion-card riser 1 connectors, 185 installing, 124 removing, 123 expansion-card riser ..., 100 replacing, 101 fan brackets removing, 102 replacing, 103 front-panel features, 12 G guidelines expansion card installation, 119 memory installation, 129 H hard drive 202 Index E error messages, 56 expansion cards See PCIe expansion cards. drive blank installing, ...
... cooling shroud, 100 removing, 99 cover closing, 79 opening, 79 D damaged systems troubleshooting, 157 Dell contacting, 189 diagnostics testing options, 174 using Dell PowerEdge Diagnostics, 173 DIMMs See memory modules (DIMMs). expansion-card riser 1 connectors, 185 installing, 124 removing, 123 expansion-card riser ..., 100 replacing, 101 fan brackets removing, 102 replacing, 103 front-panel features, 12 G guidelines expansion card installation, 119 memory installation, 129 H hard drive 202 Index E error messages, 56 expansion cards See PCIe expansion cards. drive blank installing, ...