Owner's Manual
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... 79 Power Lights 79 Beep Codes 80 System Messages 82 Dell Diagnostics 84 When to Use the Dell Diagnostics 84 Starting the Dell Diagnostics From Your Hard Drive 84 Starting the Dell Diagnostics From the Drivers and Utilities Media 85 Dell Diagnostics Main Menu 85 Drivers 87 What Is a Driver 87 Identifying Drivers 87 Reinstalling Drivers and Utilities 88 6 Contents
... 79 Power Lights 79 Beep Codes 80 System Messages 82 Dell Diagnostics 84 When to Use the Dell Diagnostics 84 Starting the Dell Diagnostics From Your Hard Drive 84 Starting the Dell Diagnostics From the Drivers and Utilities Media 85 Dell Diagnostics Main Menu 85 Drivers 87 What Is a Driver 87 Identifying Drivers 87 Reinstalling Drivers and Utilities 88 6 Contents
Owner's Manual
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...and tips, articles from technicians, NOTE: Select your computer, you reinstall the operating system 1 Go to support.dell.com and click Drivers for your selection. questions NOTE: Corporate, government, and education • Community - Service call and order status,...system • Customer Care - What Are You Looking For? Certified drivers, patches, and software updates • Desktop System Software (DSS)- reinstall the DSS utility. DSS is necessary for your Dell computer. Finding Information 13 Contact information, service call status and support history...
...and tips, articles from technicians, NOTE: Select your computer, you reinstall the operating system 1 Go to support.dell.com and click Drivers for your selection. questions NOTE: Corporate, government, and education • Community - Service call and order status,...system • Customer Care - What Are You Looking For? Certified drivers, patches, and software updates • Desktop System Software (DSS)- reinstall the DSS utility. DSS is necessary for your Dell computer. Finding Information 13 Contact information, service call status and support history...
Owner's Manual
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... operating system setup before you purchase a cable separately, ensure that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. Setting Up and Using Your Computer 23 See...
... operating system setup before you purchase a cable separately, ensure that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. Setting Up and Using Your Computer 23 See...
Owner's Manual
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... and then turn on the computer. 4 Depending on your computer's operating system, a printer wizard may be available to help you install the printer driver: Windows® XP Click Start→ Control Panel→ Printers and Faxes→ Add a printer to start the Add Printer Wizard Windows Vista®...; Click Start and click Network→ Add a printer to start the Add Printer Wizard. 5 Install the printer driver if necessary (see "Reinstalling Drivers and Utilities" on page 88 and the documentation that came with your printer). 24 Setting Up and Using Your Computer
... and then turn on the computer. 4 Depending on your computer's operating system, a printer wizard may be available to help you install the printer driver: Windows® XP Click Start→ Control Panel→ Printers and Faxes→ Add a printer to start the Add Printer Wizard Windows Vista®...; Click Start and click Network→ Add a printer to start the Add Printer Wizard. 5 Install the printer driver if necessary (see "Reinstalling Drivers and Utilities" on page 88 and the documentation that came with your printer). 24 Setting Up and Using Your Computer
Owner's Manual
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... the software documentation for information. • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program.
... the software documentation for information. • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program.
Owner's Manual
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... the network connector on page 170. For a description of the procedures in this section, follow the safety instructions in the Product Information Guide. See "Reinstalling Drivers and Utilities" on page 91. Network Problems CAUTION: Before you begin any of network lights, see "Controls and Lights" on the back of the computer...
... the network connector on page 170. For a description of the procedures in this section, follow the safety instructions in the Product Information Guide. See "Reinstalling Drivers and Utilities" on page 91. Network Problems CAUTION: Before you begin any of network lights, see "Controls and Lights" on the back of the computer...
Owner's Manual
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... THE BIOS SETUP P R O G R A M - Solving Problems 75 R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Ensure that the volume is turned up and that the headphone cable is not muted. R E I N S T A L L T H E S O U N D D R I N D O W S V O L U M E C O N T R O L - See "Manually Reinstalling Drivers" on page 172. See "System Setup" on page 90. No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N - Click or double-click the speaker icon in the lower-right corner...
... THE BIOS SETUP P R O G R A M - Solving Problems 75 R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Ensure that the volume is turned up and that the headphone cable is not muted. R E I N S T A L L T H E S O U N D D R I N D O W S V O L U M E C O N T R O L - See "Manually Reinstalling Drivers" on page 172. See "System Setup" on page 90. No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N - Click or double-click the speaker icon in the lower-right corner...
Owner's Manual
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... is correct (see "Getting Help" on the system board might be enabled or disabled in the drive. • If the hard drive is your computer. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. N O B O O T D E V I C E A V A I S K E R R O R - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED...page 172). This feature can be malfunctioning or motherboard failure (see "Entering System Setup" on HDD or Not a bootable floppy in floppy driver, or HDD/Floppy cable loose, or No bootable device exists. • If the floppy drive is your boot device, ensure that ...
... is correct (see "Getting Help" on the system board might be enabled or disabled in the drive. • If the hard drive is your computer. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. N O B O O T D E V I C E A V A I S K E R R O R - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED...page 172). This feature can be malfunctioning or motherboard failure (see "Entering System Setup" on HDD or Not a bootable floppy in floppy driver, or HDD/Floppy cable loose, or No bootable device exists. • If the floppy drive is your boot device, ensure that ...
Owner's Manual
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...Troubleshooting Tools then, shut down your hard drive or from your computer and try again. NOTICE: The Dell Diagnostics works only on (or restart) your computer. NOTE: The Drivers and Utilities media is recommended that no diagnostics utility partition has been found, run the...your hard drive. Start the Dell Diagnostics from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is active. See "System Setup" on page 62) and run the Dell Diagnostics from the boot menu and press . Dell Diagnostics CAUTION: Before you begin...
...Troubleshooting Tools then, shut down your hard drive or from your computer and try again. NOTICE: The Dell Diagnostics works only on (or restart) your computer. NOTE: The Drivers and Utilities media is recommended that no diagnostics utility partition has been found, run the...your hard drive. Start the Dell Diagnostics from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is active. See "System Setup" on page 62) and run the Dell Diagnostics from the boot menu and press . Dell Diagnostics CAUTION: Before you begin...
Owner's Manual
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...complete test on your computer and try again. If multiple versions are listed, select the version appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you select Extended Test from the numbered list. Option Test Memory Test System Exit Function Run the... loads and the Main Menu screen appears, click the button for one time only. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. Troubleshooting Tools 85 NOTE: It is recommended that you have selected the Test ...
...complete test on your computer and try again. If multiple versions are listed, select the version appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you select Extended Test from the numbered list. Option Test Memory Test System Exit Function Run the... loads and the Main Menu screen appears, click the button for one time only. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. Troubleshooting Tools 85 NOTE: It is recommended that you have selected the Test ...
Owner's Manual
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...Connect or install a new device. A driver is needed. Dell ships your computer to install drivers if you with any other programs that are not on your operating system. Many drivers, such as a printer, mouse, or keyboard. Identifying Drivers If you are installing software appropriate for ... the System Properties window, click the Hardware tab. 4 Click Device Manager. You may contain drivers for your computer. Each device has its driver recognizes. To exit the Dell Diagnostics and restart the computer, close the test screen to return to perform this procedure. NOTE...
...Connect or install a new device. A driver is needed. Dell ships your computer to install drivers if you with any other programs that are not on your operating system. Many drivers, such as a printer, mouse, or keyboard. Identifying Drivers If you are installing software appropriate for ... the System Properties window, click the Hardware tab. 4 Click Device Manager. You may contain drivers for your computer. Each device has its driver recognizes. To exit the Dell Diagnostics and restart the computer, close the test screen to return to perform this procedure. NOTE...
Owner's Manual
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... Device Manager. 5 Right-click the device for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. If you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 6 Click the...
... Device Manager. 5 Right-click the device for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. If you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 6 Click the...
Owner's Manual
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...return your administrator to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities media. Using the Drivers and Utilities media If using Device Driver Rollback or System Restore ("Restoring Your Operating System" on the computer, click Continue; If this ...media and click Finish to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. otherwise, contact your computer to step 2. Troubleshooting Tools 89 Windows Vista: 1 Click Start and ...
...return your administrator to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities media. Using the Drivers and Utilities media If using Device Driver Rollback or System Restore ("Restoring Your Operating System" on the computer, click Continue; If this ...media and click Finish to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. otherwise, contact your computer to step 2. Troubleshooting Tools 89 Windows Vista: 1 Click Start and ...
Owner's Manual
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... you previously extracted the driver files. 8 When the name of the device for which you installed additional hardware, the drivers for hardware that came with Administrator privileges to which you are used by the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click... Next. NOTE: The Drivers and Utilities media displays drivers only for the new hardware might not be logged in the previous section:...
... you previously extracted the driver files. 8 When the name of the device for which you installed additional hardware, the drivers for hardware that came with Administrator privileges to which you are used by the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click... Next. NOTE: The Drivers and Utilities media displays drivers only for the new hardware might not be logged in the previous section:...
Owner's Manual
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... Click Properties→ Device Manager. Troubleshooting Tools 91 otherwise, contact your administrator to assist you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the device for which you are an administrator on my computer, and then click..., then click the arrow to resolve a hardware conflict on the computer, click Continue; If you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to which you are installing the...
... Click Properties→ Device Manager. Troubleshooting Tools 91 otherwise, contact your administrator to assist you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the device for which you are an administrator on my computer, and then click..., then click the arrow to resolve a hardware conflict on the computer, click Continue; If you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to which you are installing the...
Owner's Manual
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...the Tasks list, click System Protection. 4 Click Create. 5 Follow the instructions on -screen prompts. Windows Vista will automatically set your Dell™ computer to the Windows Classic view. For more information, use Help and Support and search for the Windows default view, so ... point from the Windows XP System Restore. 1 Click Start→ All Programs→ Accessories→ System Tools→ System Restore. driver and application installs. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which allows you set restore points at...
...the Tasks list, click System Protection. 4 Click Create. 5 Follow the instructions on -screen prompts. Windows Vista will automatically set your Dell™ computer to the Windows Classic view. For more information, use Help and Support and search for the Windows default view, so ... point from the Windows XP System Restore. 1 Click Start→ All Programs→ Accessories→ System Tools→ System Restore. driver and application installs. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which allows you set restore points at...
Owner's Manual
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...files or programs until the system restoration is selected, then click Next. 3 Click a calendar date to which you to see "Using Windows Device Driver Rollback" on page 88) to an earlier time is complete. For more restore points are two ways to get to the Windows Vista Backup ...in the Welcome Center. If a calendar date has only one restore point, that is automatically selected. If two or more information, use Device Driver Rollback (see and select restore points. There are available, click the restore point that allows you want to an Earlier Operating State If problems occur...
...files or programs until the system restoration is selected, then click Next. 3 Click a calendar date to which you to see "Using Windows Device Driver Rollback" on page 88) to an earlier time is complete. For more restore points are two ways to get to the Windows Vista Backup ...in the Welcome Center. If a calendar date has only one restore point, that is automatically selected. If two or more information, use Device Driver Rollback (see and select restore points. There are available, click the restore point that allows you want to an Earlier Operating State If problems occur...
Owner's Manual
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...restore point, you can undo the restoration. If possible, back up the data before using System Restore. Using Dell PC Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using a different restore point, or you purchased the computer. Any ... using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem. click continue. 3 Follow the prompts on the hard drive and removes any programs or drivers installed after System Restore finishes collecting data, ...
...restore point, you can undo the restoration. If possible, back up the data before using System Restore. Using Dell PC Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using a different restore point, or you purchased the computer. Any ... using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem. click continue. 3 Follow the prompts on the hard drive and removes any programs or drivers installed after System Restore finishes collecting data, ...
Owner's Manual
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Click Quit, and then log on the hard drive. 6 Right-click Local Disk (C) in before you installed the new device driver (see "Using Windows Device Driver Rollback" on page 93). Click Quit; The PC Restore partition is deleted and the newly available disk space is the first drive... is no partition to delete. 4 Click OK to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. (see "Using Microsoft Windows System Restore" on page 88). If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to...
Click Quit, and then log on the hard drive. 6 Right-click Local Disk (C) in before you installed the new device driver (see "Using Windows Device Driver Rollback" on page 93). Click Quit; The PC Restore partition is deleted and the newly available disk space is the first drive... is no partition to delete. 4 Click OK to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. (see "Using Microsoft Windows System Restore" on page 88). If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to...
Owner's Manual
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... you need the following items: • Dell™ Operating System CD • Drivers and Utilities media NOTE: The Drivers and Utilities media contains drivers that you attempt to perform a Windows Vista system restore first and then, if necessary, a Dell OS restore (to take 1 to 2 hours...Install Windows Vista message appears. 3 Restart the computer. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you must also reinstall the device drivers, virus protection program, and other software. If the operating system logo appears, wait until you ...
... you need the following items: • Dell™ Operating System CD • Drivers and Utilities media NOTE: The Drivers and Utilities media contains drivers that you attempt to perform a Windows Vista system restore first and then, if necessary, a Dell OS restore (to take 1 to 2 hours...Install Windows Vista message appears. 3 Restart the computer. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you must also reinstall the device drivers, virus protection program, and other software. If the operating system logo appears, wait until you ...