Owner's Manual
Page 6
... difficult to read 77 3 Troubleshooting Tools 79 Power Lights 79 Beep Codes 80 System Messages 82 Dell Diagnostics 84 When to Use the Dell Diagnostics 84 Starting the Dell Diagnostics From Your Hard Drive 84 Starting the Dell Diagnostics From the Drivers and Utilities Media 85 Dell Diagnostics Main Menu 85 Drivers 87 What Is a Driver 87...
... difficult to read 77 3 Troubleshooting Tools 79 Power Lights 79 Beep Codes 80 System Messages 82 Dell Diagnostics 84 When to Use the Dell Diagnostics 84 Starting the Dell Diagnostics From Your Hard Drive 84 Starting the Dell Diagnostics From the Drivers and Utilities Media 85 Dell Diagnostics Main Menu 85 Drivers 87 What Is a Driver 87...
Owner's Manual
Page 79
... it with another device, such as a lamp. • If the power light is steady blue and the computer is connected and powered on, see "Beep Codes" on . - Ensure the display is connected and powered on page 80. • If the power light is blinking blue, the computer is in the... Product Information Guide. If the display is connected and powered on, see "Beep Codes" on page 80. Troubleshooting Tools 79 If the display is not responding: - Troubleshooting Tools Power Lights CAUTION: Before you begin any of the computer ...
... it with another device, such as a lamp. • If the power light is steady blue and the computer is connected and powered on, see "Beep Codes" on . - Ensure the display is connected and powered on page 80. • If the power light is blinking blue, the computer is in the... Product Information Guide. If the display is connected and powered on, see "Beep Codes" on page 80. Troubleshooting Tools 79 If the display is not responding: - Troubleshooting Tools Power Lights CAUTION: Before you begin any of the computer ...
Owner's Manual
Page 80
... the system board (see "System Board Components" on page 84). If your computer beeps during start-up : 1 Write down the beep code. 2 Run the Dell Diagnostics to the system board (see "System Board Components" on page 116). •... or incorrectly installed. - Beep Codes Your computer might be a power problem or an internal device malfunction. - failure. One possible beep code consists of beeps, called a beep code, identifies a problem. Code Description (repetitive short beeps) Suggested Remedy 3 Possible motherboard Contact Dell. Possible motherboard failure. 80...
... the system board (see "System Board Components" on page 84). If your computer beeps during start-up : 1 Write down the beep code. 2 Run the Dell Diagnostics to the system board (see "System Board Components" on page 116). •... or incorrectly installed. - Beep Codes Your computer might be a power problem or an internal device malfunction. - failure. One possible beep code consists of beeps, called a beep code, identifies a problem. Code Description (repetitive short beeps) Suggested Remedy 3 Possible motherboard Contact Dell. Possible motherboard failure. 80...
Owner's Manual
Page 81
... memory failure. Continue until you have identified a faulty module or reinstalled all modules without error. 2. If the problem persists, contact Dell. 6 Video BIOS Test Contact Dell. Troubleshooting Tools 81 Failure. Code Description (repetitive short beeps) Suggested Remedy 5 Real time clock failure. 1. Replace the battery (see "Replacing the Possible battery failure Battery" on page 113...
... memory failure. Continue until you have identified a faulty module or reinstalled all modules without error. 2. If the problem persists, contact Dell. 6 Video BIOS Test Contact Dell. Troubleshooting Tools 81 Failure. Code Description (repetitive short beeps) Suggested Remedy 5 Real time clock failure. 1. Replace the battery (see "Replacing the Possible battery failure Battery" on page 113...
Owner's Manual
Page 187
... network adapter: Programs and versions: See your operating system documentation to a printer, print each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? If the computer is connected to determine the.... Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you ...
... network adapter: Programs and versions: See your operating system documentation to a printer, print each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? If the computer is connected to determine the.... Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you ...
Owner's Manual
Page 205
See sound B battery problems, 55 replacing, 144 beep codes, 80 Bezel, 123 bezel removing, 123 replacing, 124 BIOS, 172 boot sequence about, 175 changing, 175 option settings, 175 booting to a USB device, 175 C cards .../DVD drive installing, 143 problems, 57 removing, 142 CD-RW drive problems, 57 CDs, 28 playing, 25 Check Disk, 58 CMOS settings clearing, 177 computer beep codes, 80 components inside, 106 crashes, 62-64 inside view, 106 restore to previous state, 92-93 stops responding, 62-63 conflicts software and hardware incompatibilities...
See sound B battery problems, 55 replacing, 144 beep codes, 80 Bezel, 123 bezel removing, 123 replacing, 124 BIOS, 172 boot sequence about, 175 changing, 175 option settings, 175 booting to a USB device, 175 C cards .../DVD drive installing, 143 problems, 57 removing, 142 CD-RW drive problems, 57 CDs, 28 playing, 25 Check Disk, 58 CMOS settings clearing, 177 computer beep codes, 80 components inside, 106 crashes, 62-64 inside view, 106 restore to previous state, 92-93 stops responding, 62-63 conflicts software and hardware incompatibilities...
Owner's Manual
Page 206
copying DVDs general information, 28 helpful tips, 30 how to, 28 cover removing, 103-104 replacing, 165 D Dell contacting, 183, 188 support policy, 180 support site, 13 Dell Diagnostics, 84 DellConnect, 184 diagnostics beep codes, 80 Dell, 84 documentation End User License Agreement, 11 ergonomics, 11 Finding Information, 11 online, 13 Product Information Guide, 11 regulatory..., 129 serial ATA, 126 DVD drive problems, 57 DVDs, 28 playing, 25 E e-mail problems, 58 End User License Agreement, 11 ergonomics information, 11 error messages beep codes, 80 troubleshooting, 60 206 Index
copying DVDs general information, 28 helpful tips, 30 how to, 28 cover removing, 103-104 replacing, 165 D Dell contacting, 183, 188 support policy, 180 support site, 13 Dell Diagnostics, 84 DellConnect, 184 diagnostics beep codes, 80 Dell, 84 documentation End User License Agreement, 11 ergonomics, 11 Finding Information, 11 online, 13 Product Information Guide, 11 regulatory..., 129 serial ATA, 126 DVD drive problems, 57 DVDs, 28 playing, 25 E e-mail problems, 58 End User License Agreement, 11 ergonomics information, 11 error messages beep codes, 80 troubleshooting, 60 206 Index
Owner's Manual
Page 207
... Bay drive Media Card Reader, 16 floppy drive installing, 133 removing, 131 H hard drive installing, 128 installing second, 129 problems, 58 removing, 127 hardware beep codes, 80 conflicts, 91 Dell Diagnostics, 84 Help and Support Center, 14 help file Windows Help and Support Center, 14 hibernate mode, 40 I I/O panel replacing, 154 installing parts...
... Bay drive Media Card Reader, 16 floppy drive installing, 133 removing, 131 H hard drive installing, 128 installing second, 129 problems, 58 removing, 127 hardware beep codes, 80 conflicts, 91 Dell Diagnostics, 84 Help and Support Center, 14 help file Windows Help and Support Center, 14 hibernate mode, 40 I I/O panel replacing, 154 installing parts...
Owner's Manual
Page 208
... cable, 23 connecting, 23 problems, 71 setting up, 23 USB, 23 problems battery, 55 beep codes, 80 blue screen, 64 CD drive, 57 CD-RW drive, 57 computer crashes, 62-64 computer stops responding, 6263 conflicts, 91 Dell Diagnostics, 84 memory installing, 113 problems, 67 messages error, 60 modem problems, 58 monitor blank...
... cable, 23 connecting, 23 problems, 71 setting up, 23 USB, 23 problems battery, 55 beep codes, 80 blue screen, 64 CD drive, 57 CD-RW drive, 57 computer crashes, 62-64 computer stops responding, 6263 conflicts, 91 Dell Diagnostics, 84 memory installing, 113 problems, 67 messages error, 60 modem problems, 58 monitor blank...