Owner's Manual
Page 2
...Windows, and Outlook are registered trademarks of Intel Corporation; Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of Dell Inc. Reproduction in any proprietary interest in trademarks and trade names other than its own. Dell... names may be used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are not applicable. disclaims any manner whatsoever without notice. © 2005-2006 Dell Inc. A03 All rights reserved. Model DHP...
...Windows, and Outlook are registered trademarks of Intel Corporation; Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of Dell Inc. Reproduction in any proprietary interest in trademarks and trade names other than its own. Dell... names may be used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are not applicable. disclaims any manner whatsoever without notice. © 2005-2006 Dell Inc. A03 All rights reserved. Model DHP...
Owner's Manual
Page 4
... computer does not start up 34 The computer stops responding 35 A program stops responding 35 A program crashes repeatedly 35 A program is designed for an earlier Windows operating system . . . . . 35 A solid blue screen appears 35 Other software problems 36 Memory Problems 36 Mouse Problems 37 Network Problems 38 Power Problems 38 Printer...
... computer does not start up 34 The computer stops responding 35 A program stops responding 35 A program crashes repeatedly 35 A program is designed for an earlier Windows operating system . . . . . 35 A solid blue screen appears 35 Other software problems 36 Memory Problems 36 Mouse Problems 37 Network Problems 38 Power Problems 38 Printer...
Owner's Manual
Page 5
...the screen is blank 42 If the screen is difficult to read 43 3 Troubleshooting Tools Diagnostic Lights 45 Dell Diagnostics 48 When to Use the Dell Diagnostics 48 Dell Diagnostics Main Menu 48 Drivers 49 What Is a Driver 49 Reinstalling Drivers 50 Resolving Software and Hardware ...Incompatibilities 51 Restoring Your Operating System 51 Using Microsoft Windows XP System Restore 51 4 Removing and Installing Parts Before You ...
...the screen is blank 42 If the screen is difficult to read 43 3 Troubleshooting Tools Diagnostic Lights 45 Dell Diagnostics 48 When to Use the Dell Diagnostics 48 Dell Diagnostics Main Menu 48 Drivers 49 What Is a Driver 49 Reinstalling Drivers 50 Resolving Software and Hardware ...Incompatibilities 51 Restoring Your Operating System 51 Using Microsoft Windows XP System Restore 51 4 Removing and Installing Parts Before You ...
Owner's Manual
Page 10
...devices. What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find it Here Service Tag and Microsoft Windows License These labels are located on my computer configuration, product specifications, and white papers • ...Downloads - Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions Dell Support Website - Computer documentation...
...devices. What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find it Here Service Tag and Microsoft Windows License These labels are located on my computer configuration, product specifications, and white papers • ...Downloads - Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions Dell Support Website - Computer documentation...
Owner's Manual
Page 11
What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Find it Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Finding Information 11
What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Find it Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Finding Information 11
Owner's Manual
Page 16
... the network cable into the network adapter connector on the computer. For information on changing the display settings for your graphics card). The Microsoft® Windows® desktop displays on computer network device network cable 16 Setting Up and Using Your Computer network adapter connector
... the network cable into the network adapter connector on the computer. For information on changing the display settings for your graphics card). The Microsoft® Windows® desktop displays on computer network device network cable 16 Setting Up and Using Your Computer network adapter connector
Owner's Manual
Page 17
...: • Dial-up connections that provide high-speed Internet access through a telephone line. Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through your existing telephone line. To connect to the Internet... the instructions on the screen. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 1 (SP1) or later operating systems. 4 Complete the checklist and required preparations. 5 Return to the Network Setup...
...: • Dial-up connections that provide high-speed Internet access through a telephone line. Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through your existing telephone line. To connect to the Internet... the instructions on the screen. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 1 (SP1) or later operating systems. 4 Complete the checklist and required preparations. 5 Return to the Network Setup...
Owner's Manual
Page 18
... to select one, click Choose from a list of the tray until it . The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do not have an ISP and want to the Internet but you did not receive a setup CD, click...
... to select one, click Choose from a list of the tray until it . The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do not have an ISP and want to the Internet but you did not receive a setup CD, click...
Owner's Manual
Page 21
... DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to and may vary by country. The DVD-writable drives installed in Dell computers can also use Sonic DigitalMedia for available software patches on the Sonic support website at www.sonic.com. Adjusting the Volume NOTE: When the... and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in Screen resolution to change the setting to 800 by 600 pixels. 5 Click the drop-down to increase or decrease...
... DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to and may vary by country. The DVD-writable drives installed in Dell computers can also use Sonic DigitalMedia for available software patches on the Sonic support website at www.sonic.com. Adjusting the Volume NOTE: When the... and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in Screen resolution to change the setting to 800 by 600 pixels. 5 Click the drop-down to increase or decrease...
Owner's Manual
Page 23
... Yes Maybe Maybe Write Yes Yes Yes Yes Yes No No Rewritable No No Yes Yes No No No Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD...
... Yes Maybe Maybe Write Yes Yes Yes Yes Yes No No Rewritable No No Yes Yes No No No Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD...
Owner's Manual
Page 24
... to reduce power to the entire computer. To exit from hibernate mode, press the power button. Power Management The Microsoft® Windows® XP power management features can reduce the amount of electricity your computer uses when it is on and you can reduce power... When the computer exits from hibernate mode. When the computer exits from standby mode, it returns to exit from a power conservation mode, the Windows desktop is connected to a network, different options related to the state it was in standby mode, it entered hibernate mode. To activate hibernate ...
... to reduce power to the entire computer. To exit from hibernate mode, press the power button. Power Management The Microsoft® Windows® XP power management features can reduce the amount of electricity your computer uses when it is on and you can reduce power... When the computer exits from hibernate mode. When the computer exits from standby mode, it returns to exit from a power conservation mode, the Windows desktop is connected to a network, different options related to the state it was in standby mode, it entered hibernate mode. To activate hibernate ...
Owner's Manual
Page 25
... use for the changed scheme. To avoid this problem, always set the hard drive (hard disk) to select one of the computer memory, Dell creates an appropriately sized hibernate mode file before the hard drive. If you require minimal power conservation. • Portable/Laptop - If you want...press any key on the keyboard or click the mouse. If your hard drive with enough disk space to store the contents of the standard Windows schemes installed on your computer may appear to run your computer with minimal power conservation. • Max Battery - NOTICE: If you set...
... use for the changed scheme. To avoid this problem, always set the hard drive (hard disk) to select one of the computer memory, Dell creates an appropriately sized hibernate mode file before the hard drive. If you require minimal power conservation. • Portable/Laptop - If you want...press any key on the keyboard or click the mouse. If your hard drive with enough disk space to store the contents of the standard Windows schemes installed on your computer may appear to run your computer with minimal power conservation. • Max Battery - NOTICE: If you set...
Owner's Manual
Page 26
...check box on your computer. Hibernate Tab The Hibernate tab allows you to mute. Also, you may notice that are ordered with Microsoft® Windows® XP Media Center Edition 2005 and dual core processors. To resume normal computer operation, briefly press the power button, press any key on... the keyboard, move the mouse, or press a button on the optional Microsoft® Windows® XP Media Center Edition 2005 remote control. 26 Setting Up and Using Your Computer Advanced Tab The Advanced tab allows you to: • ...
...check box on your computer. Hibernate Tab The Hibernate tab allows you to mute. Also, you may notice that are ordered with Microsoft® Windows® XP Media Center Edition 2005 and dual core processors. To resume normal computer operation, briefly press the power button, press any key on... the keyboard, move the mouse, or press a button on the optional Microsoft® Windows® XP Media Center Edition 2005 remote control. 26 Setting Up and Using Your Computer Advanced Tab The Advanced tab allows you to: • ...
Owner's Manual
Page 27
... On option and press to access the menu. 4 Press the left- It is recommended that you use the Microsoft® Windows® XP Service Pack 1 (SP1) or later operating system because Windows XP is an Intel® technology that the check boxes for Enable away mode and Options are installed when this...
... On option and press to access the menu. 4 Press the left- It is recommended that you use the Microsoft® Windows® XP Service Pack 1 (SP1) or later operating system because Windows XP is an Intel® technology that the check boxes for Enable away mode and Options are installed when this...
Owner's Manual
Page 28
For more information on accessing system setup, see page 100. 28 Setting Up and Using Your Computer You can enable or disable Hyper-Threading through system setup. To determine if your computer is listed twice. If Hyper-Threading is enabled, the processor is using Hyper-Threading technology: 1 Click the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to Processors.
For more information on accessing system setup, see page 100. 28 Setting Up and Using Your Computer You can enable or disable Hyper-Threading through system setup. To determine if your computer is listed twice. If Hyper-Threading is enabled, the processor is using Hyper-Threading technology: 1 Click the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to Processors.
Owner's Manual
Page 29
... appears on the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 92). Viruses can sometimes prevent Windows from recognizing the drive. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E - CAUTION: Before you begin any of a new battery exploding if it is incorrectly installed. Solving ...that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see page 111). Battery Problems CAUTION: There is a danger of the procedures in this section...
... appears on the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 92). Viruses can sometimes prevent Windows from recognizing the drive. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E - CAUTION: Before you begin any of a new battery exploding if it is incorrectly installed. Solving ...that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see page 111). Battery Problems CAUTION: There is a danger of the procedures in this section...
Owner's Manual
Page 30
...- C H E C K T H E S P E A K E R S A N D S U B W O O F E R - Problems writing to the CD/DVD-RW. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I S C - If the stream is normal and may cause noise, which does not indicate a defect in Windows Help for information on page 41. See page 24 or search for the keyword standby in the drive or the CD or DVD. R U N T H E D E L L D I A G N O S T I S K - The CD...data when writing. Try closing all DVD drives. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in all programs before you write to a CD/DVD...
...- C H E C K T H E S P E A K E R S A N D S U B W O O F E R - Problems writing to the CD/DVD-RW. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I S C - If the stream is normal and may cause noise, which does not indicate a defect in Windows Help for information on page 41. See page 24 or search for the keyword standby in the drive or the CD or DVD. R U N T H E D E L L D I A G N O S T I S K - The CD...data when writing. Try closing all DVD drives. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in all programs before you write to a CD/DVD...
Owner's Manual
Page 32
If all commands receive responses, the modem is communicating with Windows. With the Outlook Express e-mail program open is missing an essential file. For help, contact your modem. 6 Click Properties, click the Diagnostics tab, and then ... floppy disk or CD. If the message is not listed, see the documentation for your Internet service provider. T H E D E V I C E I B L E . VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM...
If all commands receive responses, the modem is communicating with Windows. With the Outlook Express e-mail program open is missing an essential file. For help, contact your modem. 6 Click Properties, click the Diagnostics tab, and then ... floppy disk or CD. If the message is not listed, see the documentation for your Internet service provider. T H E D E V I C E I B L E . VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM...
Owner's Manual
Page 33
...: The Media Card Reader appears as the next logical drive after the physical drives is connected. C L O S E S O M E P R O G R A M S A N D T R Y A G A I N - Contact Dell (see page 111). In some cases, you begin any of the procedures in this section, follow the safety instructions located in the system. NOTE: This... system supports an optional USB floppy drive. If the next logical drive after all windows and open the program that you want to a drive even if no media is inserted, you attempt to access the Media...
...: The Media Card Reader appears as the next logical drive after the physical drives is connected. C L O S E S O M E P R O G R A M S A N D T R Y A G A I N - Contact Dell (see page 111). In some cases, you begin any of the procedures in this section, follow the safety instructions located in the system. NOTE: This... system supports an optional USB floppy drive. If the next logical drive after all windows and open the program that you want to a drive even if no media is inserted, you attempt to access the Media...
Owner's Manual
Page 34
... page 45. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is listed, Windows recognizes the device. See page 51. D E L L I E E E 1 3 9 4 D E V I G H T S - TE S T T H E K E Y B O A R D - If your... the safety instructions located in the Product Information Guide. I F Y O U H A V E P R O B L E M S W I C E - Keyboard Problems CAUTION: Before you begin any of the IEEE 1394 device. Contact Dell (see page 111). I F Y O U H A V E P R O B L E M S W I T H A D E L L I E E E 1 3 9 4 D E V I T H A N...
... page 45. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is listed, Windows recognizes the device. See page 51. D E L L I E E E 1 3 9 4 D E V I G H T S - TE S T T H E K E Y B O A R D - If your... the safety instructions located in the Product Information Guide. I F Y O U H A V E P R O B L E M S W I C E - Keyboard Problems CAUTION: Before you begin any of the IEEE 1394 device. Contact Dell (see page 111). I F Y O U H A V E P R O B L E M S W I T H A D E L L I E E E 1 3 9 4 D E V I T H A N...