Dell Dimension 4100 System Solutions Guide
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Contents Safety Instructions 7 1 Setting Up Setting Up Dellnet™ (U.S. Only 12 Accessing the Internet 12 Accessing Your E-Mail 12 Viewing Your Account Information 12 Sending and Receiving E-Mail 13 Resetting E-Mail Address Settings 13 Connecting a Printer 13 Parallel Printer 14 USB Printer 15 Installing the Printer Driver 15 Turning Off the Computer 16 Windows 98 Second Edition (SE) and Windows Millennium Edition (Me 16 Windows 2000 16 2 Solving Problems Finding Solutions 18 Accessing Help Files 20 Power Problems 20 Start-Up Error Messages 21 Contents 3
Contents Safety Instructions 7 1 Setting Up Setting Up Dellnet™ (U.S. Only 12 Accessing the Internet 12 Accessing Your E-Mail 12 Viewing Your Account Information 12 Sending and Receiving E-Mail 13 Resetting E-Mail Address Settings 13 Connecting a Printer 13 Parallel Printer 14 USB Printer 15 Installing the Printer Driver 15 Turning Off the Computer 16 Windows 98 Second Edition (SE) and Windows Millennium Edition (Me 16 Windows 2000 16 2 Solving Problems Finding Solutions 18 Accessing Help Files 20 Power Problems 20 Start-Up Error Messages 21 Contents 3
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... the monitor, from radiators and heat sources. Always follow installation and service instructions closely. 1 Turn off your computer and all devices. 2 Ground yourself by shorting out interior components. • Keep your computer. www.dell.com | support.dell.com • To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply. •...
... the monitor, from radiators and heat sources. Always follow installation and service instructions closely. 1 Turn off your computer and all devices. 2 Ground yourself by shorting out interior components. • Keep your computer. www.dell.com | support.dell.com • To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply. •...
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...notches. Parallel Printer 1 Turn off the computer (see the following sections. Use of a nonstandard cable may prevent the printer from working. 2 Attach the parallel printer cable to the parallel connector on the computer and ...connector on computer parallel printer cable parallel connector on printer clips (2) notches (2) 3 Turn on the printer and then turn on the computer. www.dell.com | support.dell.com Then follow the instructions that came with the printer to connect it to the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver...
...notches. Parallel Printer 1 Turn off the computer (see the following sections. Use of a nonstandard cable may prevent the printer from working. 2 Attach the parallel printer cable to the parallel connector on the computer and ...connector on computer parallel printer cable parallel connector on printer clips (2) notches (2) 3 Turn on the printer and then turn on the computer. www.dell.com | support.dell.com Then follow the instructions that came with the printer to connect it to the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver...
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... use. If your printer installation CD does not automatically run, click the Start button on the Windows desktop, click Run, and type x:\setup.exe (where x is turned on. HINT: Dell installs drivers for some new printers. If you connect an older printer and it doesn't work after you need to operate in the Printers window, the printer is set to install a printer driver, insert the installation CD into the CD or DVD drive. USB connector on computer USB printer cable USB connector...
... use. If your printer installation CD does not automatically run, click the Start button on the Windows desktop, click Run, and type x:\setup.exe (where x is turned on. HINT: Dell installs drivers for some new printers. If you connect an older printer and it doesn't work after you need to operate in the Printers window, the printer is set to install a printer driver, insert the installation CD into the CD or DVD drive. USB connector on computer USB printer cable USB connector...
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... with another device, such as shown on the keyboard or move the mouse. Swap the computer and monitor power cables to your computer. TE S T T H E V I D E O EX T E N S I O N C A B L E ( I O N - TES T T H E M O NI T O R- If all four lights below the serial port are not green, call Dell for bent pins. When the power light is defective. If another monitor is connected as a lamp. Video and Monitor Problems If the screen is defective. C H E C K T H E B A C K P A N E L L I C A L O U T L E T - Check for technical assistance (see...
... with another device, such as shown on the keyboard or move the mouse. Swap the computer and monitor power cables to your computer. TE S T T H E V I D E O EX T E N S I O N C A B L E ( I O N - TES T T H E M O NI T O R- If all four lights below the serial port are not green, call Dell for bent pins. When the power light is defective. If another monitor is connected as a lamp. Video and Monitor Problems If the screen is defective. C H E C K T H E B A C K P A N E L L I C A L O U T L E T - Check for technical assistance (see...
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... the CD drive. A D J U S T T HE S P E A K E R C O NT R O L S - Click the Start button, point to MP3 songs, make sure that the subwoofer is working by testing it with another device, such as shown on the subwoofer. A D J U S T T HE W I T O R - Ensure that the speakers are connected as a lamp. Plug the speaker audio cable into the headphone jack of your computer and the setup diagram supplied with the speakers. Try different settings for self-test instructions. Sound and Speaker Problems VE...
... the CD drive. A D J U S T T HE S P E A K E R C O NT R O L S - Click the Start button, point to MP3 songs, make sure that the subwoofer is working by testing it with another device, such as shown on the subwoofer. A D J U S T T HE W I T O R - Ensure that the speakers are connected as a lamp. Plug the speaker audio cable into the headphone jack of your computer and the setup diagram supplied with the speakers. Try different settings for self-test instructions. Sound and Speaker Problems VE...
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.... 5 Click the Apply button and then click the OK button. 6 Close the Modems Properties window. 7 Close the Control Panel. If Work Offline has a check next to it, click the check to remove it and connect to http://support.dell.com for instructions on deactivating this feature. S olving Pr oblems 33 See page 13. S . Internet Connection Problems If you have a problem with general usage, installation, and troubleshooting questions.
.... 5 Click the Apply button and then click the OK button. 6 Close the Modems Properties window. 7 Close the Control Panel. If Work Offline has a check next to it, click the check to remove it and connect to http://support.dell.com for instructions on deactivating this feature. S olving Pr oblems 33 See page 13. S . Internet Connection Problems If you have a problem with general usage, installation, and troubleshooting questions.
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... 2.0 Integrated Audio Driver - Enables the optional built-in the Communicate list. you cannot solve your computer: • Intel® Chip Set Update Utility Driver - If not, go to produce sound. • Other Drivers - Go to step 5. 2 When the ResourceCD Installation program starts, follow the prompts on the system board. • Intel Ultra ATA Storage Driver - Control the devices, such as the modem, sound, and video cards that might not work correctly...
... 2.0 Integrated Audio Driver - Enables the optional built-in the Communicate list. you cannot solve your computer: • Intel® Chip Set Update Utility Driver - If not, go to produce sound. • Other Drivers - Go to step 5. 2 When the ResourceCD Installation program starts, follow the prompts on the system board. • Intel Ultra ATA Storage Driver - Control the devices, such as the modem, sound, and video cards that might not work correctly...
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... a Dell technical support representative. The options can potentially overwrite files installed by a Dell technical support representative (see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive. 5 At the Welcome Dell System Owner screen, click Next. 6 If necessary, change it so that are not part of device in the Device Type list. 10 Select Drivers in the Operating System list. 9 Select the type of your computer. NOTICE: The Dell Dimension ResourceCD contains drivers for reinstalling your hard drive...
... a Dell technical support representative. The options can potentially overwrite files installed by a Dell technical support representative (see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive. 5 At the Welcome Dell System Owner screen, click Next. 6 If necessary, change it so that are not part of device in the Device Type list. 10 Select Drivers in the Operating System list. 9 Select the type of your computer. NOTICE: The Dell Dimension ResourceCD contains drivers for reinstalling your hard drive...
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... instructed to the original boot sequence, as directed by a Dell technical support representative. 21 In the system setup program Boot menu, change it and try again. 5 Select Start Windows Setup from the hard drive. 17 If you created a Windows user name and password, type your Windows Me operating system. Then, exit the system setup program. The options can potentially overwrite files installed by a Dell technical support representative. S olving Pr oblems 37 If you must disable any other drivers...
... instructed to the original boot sequence, as directed by a Dell technical support representative. 21 In the system setup program Boot menu, change it and try again. 5 Select Start Windows Setup from the hard drive. 17 If you created a Windows user name and password, type your Windows Me operating system. Then, exit the system setup program. The options can potentially overwrite files installed by a Dell technical support representative. S olving Pr oblems 37 If you must disable any other drivers...
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...connector (TELEPHONY)* PCI card connectors * For computers with built-in parentheses indicates how items are identified on the system board. www.dell.com | support.dell.com System Board In the illustration, the text in sound memory connectors (DIMM 1, DIMM 2) auxiliary power connector (AUX POWER) main power connector (POWER) power light (STB LED) floppy drive connector (FLOPPY) first hard drive connector (PRI IDE) second hard drive connector (SEC IDE) speaker AGP card connector (AGP) control panel connector (J8C3) configuration jumper (BIOS CONF) battery socket (BATTERY) 44 Adding Parts...
...connector (TELEPHONY)* PCI card connectors * For computers with built-in parentheses indicates how items are identified on the system board. www.dell.com | support.dell.com System Board In the illustration, the text in sound memory connectors (DIMM 1, DIMM 2) auxiliary power connector (AUX POWER) main power connector (POWER) power light (STB LED) floppy drive connector (FLOPPY) first hard drive connector (PRI IDE) second hard drive connector (SEC IDE) speaker AGP card connector (AGP) control panel connector (J8C3) configuration jumper (BIOS CONF) battery socket (BATTERY) 44 Adding Parts...
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...). 50 Adding Parts Pressing the power button when the computer is not connected to an electrical outlet discharges residual electricity and can help prevent system board damage. 3 Remove the computer cover (see page 71). NOTICE: To connect a network cable, first plug the cable in to the computer. 8 Plug your computer and then unplug it in this section, follow the safety instructions on . To add a second hard drive, perform...
...). 50 Adding Parts Pressing the power button when the computer is not connected to an electrical outlet discharges residual electricity and can help prevent system board damage. 3 Remove the computer cover (see page 71). NOTICE: To connect a network cable, first plug the cable in to the computer. 8 Plug your computer and then unplug it in this section, follow the safety instructions on . To add a second hard drive, perform...
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... user or setup password, you cannot operate your computer or change settings enclosed in the system setup program until you finish this procedure. 1 Remove the computer cover (see page 42). 2 Locate jumper BIOS CONF on the system board (see page 71), plug your computer. NOTICE: The following procedure resets all standard settings for the hardware installed in your computer into an electrical outlet, and turn on the computer. Replacing the Battery...
... user or setup password, you cannot operate your computer or change settings enclosed in the system setup program until you finish this procedure. 1 Remove the computer cover (see page 42). 2 Locate jumper BIOS CONF on the system board (see page 71), plug your computer. NOTICE: The following procedure resets all standard settings for the hardware installed in your computer into an electrical outlet, and turn on the computer. Replacing the Battery...
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....dell.com | support.dell.com Country (City) International Access Code Country Code City Code China (Xiamen) Country Code: 86 City Code: 592 Czech Republic (Prague) International Access Code: 00 Country Code: 420 City Code: 2 Denmark (Horsholm) International Access Code: 00 Country Code: 45 Finland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 Department Name or Service Area, Website and E-mail Address Technical Support Customer Experience Home and Small Business Preferred Accounts Division Large Corporate Accounts Technical Support...
....dell.com | support.dell.com Country (City) International Access Code Country Code City Code China (Xiamen) Country Code: 86 City Code: 592 Czech Republic (Prague) International Access Code: 00 Country Code: 420 City Code: 2 Denmark (Horsholm) International Access Code: 00 Country Code: 45 Finland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 Department Name or Service Area, Website and E-mail Address Technical Support Customer Experience Home and Small Business Preferred Accounts Division Large Corporate Accounts Technical Support...
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www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Hong Kong International Access Code: 001 Country Code: 852 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Department Name or Service Area, Website and E-mail Address Technical Support Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales Technical Support Home User Customer Care Small Business Customer Care Corporate Customer Care Sales...
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Hong Kong International Access Code: 001 Country Code: 852 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Department Name or Service Area, Website and E-mail Address Technical Support Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales Technical Support Home User Customer Care Small Business Customer Care Corporate Customer Care Sales...
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... Switchboard Website: http://support.euro.dell.com E-mail: nor_support@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Customer Care Sales Fax Switchboard Website: http://support.euro.dell.com E-mail: pl_support@dell.com Technical Support Customer Care Sales Singapore (Singapore) International Access Code: 005 Country Code: 65 Fax E-mail: es_support@dell.com Technical Support Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales Area Codes, Local Numbers, and Toll Free Numbers 671 16882 671...
... Switchboard Website: http://support.euro.dell.com E-mail: nor_support@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Customer Care Sales Fax Switchboard Website: http://support.euro.dell.com E-mail: pl_support@dell.com Technical Support Customer Care Sales Singapore (Singapore) International Access Code: 005 Country Code: 65 Fax E-mail: es_support@dell.com Technical Support Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales Area Codes, Local Numbers, and Toll Free Numbers 671 16882 671...
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...-nbk_kats@dell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support (Home and Small Business) Technical Support (Corporate) Customer Care (Home and Small Business) Customer Care (Corporate) Fax Switchboard Website: http://support.euro.dell.com E-mail: swisstech@dell.com Technical Support Technical Support (Servers) Transaction Sales Corporate Sales Thailand International Access Code: 001 Country Code: 66 Technical Support Customer Support (Penang, Malaysia) Sales Area Codes, Local Numbers, and Toll Free Numbers...
...-nbk_kats@dell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support (Home and Small Business) Technical Support (Corporate) Customer Care (Home and Small Business) Customer Care (Corporate) Fax Switchboard Website: http://support.euro.dell.com E-mail: swisstech@dell.com Technical Support Technical Support (Servers) Transaction Sales Corporate Sales Thailand International Access Code: 001 Country Code: 66 Technical Support Customer Support (Penang, Malaysia) Sales Area Codes, Local Numbers, and Toll Free Numbers...
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www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1 Department Name or Service Area, Website and E-mail Address Area Codes, Local Numbers, and Toll Free Numbers Automated Order-Status System toll free: 1-800-433-9014 AutoTech (for portable and desktop computers) toll free: 1-800-247-9362 Dell Home and Small Business Group (for portable and desktop computers): Customer Technical Support (Return...
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1 Department Name or Service Area, Website and E-mail Address Area Codes, Local Numbers, and Toll Free Numbers Automated Order-Status System toll free: 1-800-433-9014 AutoTech (for portable and desktop computers) toll free: 1-800-247-9362 Dell Home and Small Business Group (for portable and desktop computers): Customer Technical Support (Return...
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...floppy drive fixing problems, 28 H hard drive adding, 50 fixing problems, 30 help file accessing, 20 I Internet connecting to, 12 fixing problems, 33 K keyboard fixing problems, 28 M memory adding, 48 connectors, 44 removing, 50 Index 101 Index A audio. See sound B battery disposal, 81 replacing, 80 BIOS, 78 C cards adding, 45 connectors, 44 removing, 48 CD drive fixing problems, 29 CD-RW drive adding, 56 fixing problems, 30 computer crashes, 32 error messages, 21 internal parts, 43 removing cover, 42 replacing cover, 71 specifications, 74 turning off, 16 contact numbers, 82 cover removing...
...floppy drive fixing problems, 28 H hard drive adding, 50 fixing problems, 30 help file accessing, 20 I Internet connecting to, 12 fixing problems, 33 K keyboard fixing problems, 28 M memory adding, 48 connectors, 44 removing, 50 Index 101 Index A audio. See sound B battery disposal, 81 replacing, 80 BIOS, 78 C cards adding, 45 connectors, 44 removing, 48 CD drive fixing problems, 29 CD-RW drive adding, 56 fixing problems, 30 computer crashes, 32 error messages, 21 internal parts, 43 removing cover, 42 replacing cover, 71 specifications, 74 turning off, 16 contact numbers, 82 cover removing...
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... accessing, 20 troubleshooting, 18 turning off , 16 printer connecting, 13 fixing problems, 25 reinstalling driver, 15 setting up , 21 Windows, 31 modem fixing problems, 26 monitor fixing problems, 22 motherboard. See memory regulatory notices, 97 resetting Dellnet account, 13 ResourceCD, 34 returns, 100 S safety instructions, 7 ScanDisk, 30 screen. See system board mouse fixing problems, 27 N network fixing problems, 31 P password changing for Dellnet, 12 clearing system setup, 80 power fixing problems, 20 turning off the computer, 16 V video fixing problems...
... accessing, 20 troubleshooting, 18 turning off , 16 printer connecting, 13 fixing problems, 25 reinstalling driver, 15 setting up , 21 Windows, 31 modem fixing problems, 26 monitor fixing problems, 22 motherboard. See memory regulatory notices, 97 resetting Dellnet account, 13 ResourceCD, 34 returns, 100 S safety instructions, 7 ScanDisk, 30 screen. See system board mouse fixing problems, 27 N network fixing problems, 31 P password changing for Dellnet, 12 clearing system setup, 80 power fixing problems, 20 turning off the computer, 16 V video fixing problems...