Owner's Manual
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Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Owner's Manual
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You can order ink online at www.dell.com/supplies or by phone. USA Canada Mexico Puerto Rico UK Ireland France Italy Spain Germany Austria Netherlands Belgium Sweden Norway Denmark Finland ... 81 231622 64 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to detect the ink levels in the printer. Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 During a print job, a screen appears ...
You can order ink online at www.dell.com/supplies or by phone. USA Canada Mexico Puerto Rico UK Ireland France Italy Spain Germany Austria Netherlands Belgium Sweden Norway Denmark Finland ... 81 231622 64 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to detect the ink levels in the printer. Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 During a print job, a screen appears ...
Owner's Manual
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... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not Set 74 Document Misfeeds...
... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not Set 74 Document Misfeeds...
Owner's Manual
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... (printer) scanner unit, press the scanner support to lock or unlock the scanner. Unlock the scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to direct your printer. Keep the printer (scanner unit) open when changing ink cartridges or... toggling the scanner lock. NOTE: To close the printer (scanner unit) for locking.
... (printer) scanner unit, press the scanner support to lock or unlock the scanner. Unlock the scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to direct your printer. Keep the printer (scanner unit) open when changing ink cartridges or... toggling the scanner lock. NOTE: To close the printer (scanner unit) for locking.
Owner's Manual
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SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles 4
SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles 4
Owner's Manual
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... the right while lowering the printer (scanner unit) until the correct part number appears, and then press Select. Make sure the black ink cartridge is secure in the left (black) cartridge carrier and the color cartridge is new, press Select. Dell™ ink cartridges are using , press Select. www.dell.com/supplies | support.dell.com Replacing Ink Cartridges CAUTION: Before performing any of...
... the right while lowering the printer (scanner unit) until the correct part number appears, and then press Select. Make sure the black ink cartridge is secure in the left (black) cartridge carrier and the color cartridge is new, press Select. Dell™ ink cartridges are using , press Select. www.dell.com/supplies | support.dell.com Replacing Ink Cartridges CAUTION: Before performing any of...
Owner's Manual
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...Ink Cartridges Align your ink cartridges after installing new cartridges and to Automatically Align Ink Cartridges When automatically aligning your automatic alignment is complete. Once the alignment page prints, your ink cartridges, a page prints with Aligning Ink Cartridges to choose the part number that appears should be the number of the cartridge you are using. Using the Printer...page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to fix blurry edges....
...Ink Cartridges Align your ink cartridges after installing new cartridges and to Automatically Align Ink Cartridges When automatically aligning your automatic alignment is complete. Once the alignment page prints, your ink cartridges, a page prints with Aligning Ink Cartridges to choose the part number that appears should be the number of the cartridge you are using. Using the Printer...page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to fix blurry edges....
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...; All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to select the number that matches the arrow you chose from the printed page. 7 Once you have selected a number for each of the alignment groups, click OK. 66 Ink Cartridge Maintenance An alignment page prints. 5 Find...
...; All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to select the number that matches the arrow you chose from the printed page. 7 Once you have selected a number for each of the alignment groups, click OK. 66 Ink Cartridge Maintenance An alignment page prints. 5 Find...
Owner's Manual
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...are not satisfied with wiping the ink cartridge nozzles and contacts. For help , see your User's Guide. Using the Operator Panel 1 Load paper. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance...8226; Print is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the display. 5 Press Select. For help , see your User's Guide. A nozzle page prints, forcing ink through the clogged nozzles to clean them. 6 Print ...
...are not satisfied with wiping the ink cartridge nozzles and contacts. For help , see your User's Guide. Using the Operator Panel 1 Load paper. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance...8226; Print is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the display. 5 Press Select. For help , see your User's Guide. A nozzle page prints, forcing ink through the clogged nozzles to clean them. 6 Print ...
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...Turn the power on page 25 • You installed both of the ink cartridges. b Double-click the Dell AIO Printer A960 icon, and then click Printer. Troubleshooting 71 The Dell AIO Printer A960 only works if you have both ends of the USB cable. For help...a test page. For help installing the cartridges, see your printer has a problem, make sure your printer status to Pause Printing. • Print a test page: a Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. Reconnect the power supply (see...
...Turn the power on page 25 • You installed both of the ink cartridges. b Double-click the Dell AIO Printer A960 icon, and then click Printer. Troubleshooting 71 The Dell AIO Printer A960 only works if you have both ends of the USB cable. For help...a test page. For help installing the cartridges, see your printer has a problem, make sure your printer status to Pause Printing. • Print a test page: a Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. Reconnect the power supply (see...
Owner's Manual
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... → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. The All-In-One Main Page appears on your computer screen. 2 In...after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit. 2 With one hand,... push the scanner support to the side. 3 Hold the scanner support to display the Advanced Copy Settings dialog box. 4 Click the Scan tab. 5 From the Color depth drop down menu, select Gray. 6 Click OK. www.dell.com/supplies | support.dell...
... → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. The All-In-One Main Page appears on your computer screen. 2 In...after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit. 2 With one hand,... push the scanner support to the side. 3 Hold the scanner support to display the Advanced Copy Settings dialog box. 4 Click the Scan tab. 5 From the Color depth drop down menu, select Gray. 6 Click OK. www.dell.com/supplies | support.dell...
Owner's Manual
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...one of these instructions to clear the message from Dell at www.dell.com/supplies. For help installing a new cartridge, see page 64. Paper Out Message If your document. 78 Troubleshooting The Ink Low warning occurs when your cartridges are about ordering supplies. • Order a new cartridge from the display. 2 Print your printer... operator panel display and blinking lights on your printer has a paper jam: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on...
...one of these instructions to clear the message from Dell at www.dell.com/supplies. For help installing a new cartridge, see page 64. Paper Out Message If your document. 78 Troubleshooting The Ink Low warning occurs when your cartridges are about ordering supplies. • Order a new cartridge from the display. 2 Print your printer... operator panel display and blinking lights on your printer has a paper jam: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on...
Owner's Manual
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Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer on . Hardware Error: 401 The printer scanner is unlocked. 4 Plug in the ADF. Hardware Error: 502 The printer is stalled. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Make sure the scanner is stalled. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Check...
Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer on . Hardware Error: 401 The printer scanner is unlocked. 4 Plug in the ADF. Hardware Error: 502 The printer is stalled. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Make sure the scanner is stalled. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Check...
Owner's Manual
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... your document, make sure you are not satisfied with "Cleaning the Ink Cartridge Nozzles" on . www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. Improving Print Quality If you : • Use the appropriate paper for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the...
... your document, make sure you are not satisfied with "Cleaning the Ink Cartridge Nozzles" on . www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. Improving Print Quality If you : • Use the appropriate paper for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the...
Owner's Manual
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...1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow...81 Remove and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on page 67. For help, see "Cleaning the Ink Cartridge Nozzles" on the screen. • Vertical, straight ...
...1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow...81 Remove and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on page 67. For help, see "Cleaning the Ink Cartridge Nozzles" on the screen. • Vertical, straight ...
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... proves defective in material and workmanship for the cartridge purchase cost, at Dell's sole option. This limited warranty does not apply to ink or toner cartridges that have been refilled or improperly stored or due to Dell. CUSTOMERS, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE... material or workmanship, it will be free from ordinary use. Ink and Toner Cartridges Limited Warranties The following sections describe the limited warranty for ink and toner cartridges for genuine Dell-branded ink cartridges they will be replaced without charge during the limited warranty period if...
... proves defective in material and workmanship for the cartridge purchase cost, at Dell's sole option. This limited warranty does not apply to ink or toner cartridges that have been refilled or improperly stored or due to Dell. CUSTOMERS, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE... material or workmanship, it will be free from ordinary use. Ink and Toner Cartridges Limited Warranties The following sections describe the limited warranty for ink and toner cartridges for genuine Dell-branded ink cartridges they will be replaced without charge during the limited warranty period if...
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... (and specifically the period of the legal warranty of the cartridge. Dell's liability for one year beginning from the date of genuine Dell-branded ink cartridges, Dell warrants that have been refilled or to a third party. www.dell.com/supplies | support.dell.com Ink and Toner Cartridges Limited Warranty (Latin America Only) Dell Inc. In Mexico, call the appropriate toll-free number...
... (and specifically the period of the legal warranty of the cartridge. Dell's liability for one year beginning from the date of genuine Dell-branded ink cartridges, Dell warrants that have been refilled or to a third party. www.dell.com/supplies | support.dell.com Ink and Toner Cartridges Limited Warranty (Latin America Only) Dell Inc. In Mexico, call the appropriate toll-free number...
Owner's Manual
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...cartridges, ink aligning, 65 installing, 63 removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer... Solution Center accessing, 61 using, 61 duplexing, 60 E envelopes loading, 26 envelopes printing, 59 error messages Ink Low, 78 Paper Jam...
...cartridges, ink aligning, 65 installing, 63 removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer... Solution Center accessing, 61 using, 61 duplexing, 60 E envelopes loading, 26 envelopes printing, 59 error messages Ink Low, 78 Paper Jam...
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... 59 print on both sides of the paper, 59 see more printing ideas, 59 index cards loading, 26 ink cartridges aligning, 65 installing, 63 removing, 64 replacing, 63 Ink Low message, 78 installing ink cartridges, 63 installing software, 81 iron-on transfers loading, 27 printing, 59 K keypad buttons, 16 L Lighter/...27 photo cards, 26 photo paper, 26 postcards, 26 specialty paper, 31 transparencies, 26 M maintenance, 63 media loading, 31 specialty, 31 messages, error Ink Low, 78 Paper Jam, 78 Paper Out, 78 multiple copies, 59 N Number of Copies button, 15 O operator panel, 17 copying with, 33 using...
... 59 print on both sides of the paper, 59 see more printing ideas, 59 index cards loading, 26 ink cartridges aligning, 65 installing, 63 removing, 64 replacing, 63 Ink Low message, 78 installing ink cartridges, 63 installing software, 81 iron-on transfers loading, 27 printing, 59 K keypad buttons, 16 L Lighter/...27 photo cards, 26 photo paper, 26 postcards, 26 specialty paper, 31 transparencies, 26 M maintenance, 63 media loading, 31 specialty, 31 messages, error Ink Low, 78 Paper Jam, 78 Paper Out, 78 multiple copies, 59 N Number of Copies button, 15 O operator panel, 17 copying with, 33 using...
Owner's Manual
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...ink cartridges, 64 S safety information, 4 Save Settings menu, 61 Scan (Select mode) button, 15 scan settings, 57 scanner lock, 11 scanner support, 11 scanner unit, 11 scanning, 34 software, 35 scanning multiple images, 37 Select button, 16 settings, saving for future use, 61 setup, 13 software, 56 Dell All-In-One Center, 56 Dell Printer... Speed Dial button, 16 Stop/Clear button, 15 supplies, ordering, 2 T toner, ordering, 2 top cover, 10 transparencies loading, 26 troubleshooting cartridge carrier stalled, 80 out of paper, 78 paper jam, 78 U uninstalling software, 81 W warranty, 98 Index 119
...ink cartridges, 64 S safety information, 4 Save Settings menu, 61 Scan (Select mode) button, 15 scan settings, 57 scanner lock, 11 scanner support, 11 scanner unit, 11 scanning, 34 software, 35 scanning multiple images, 37 Select button, 16 settings, saving for future use, 61 setup, 13 software, 56 Dell All-In-One Center, 56 Dell Printer... Speed Dial button, 16 Stop/Clear button, 15 supplies, ordering, 2 T toner, ordering, 2 top cover, 10 transparencies loading, 26 troubleshooting cartridge carrier stalled, 80 out of paper, 78 paper jam, 78 U uninstalling software, 81 W warranty, 98 Index 119