Owner's Manual
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Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Owner's Manual
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... and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 USA Canada Mexico Puerto Rico UK Ireland France Italy Spain Germany Austria Netherlands Belgium Sweden Norway Denmark ....713 1590 08 587 705 81 231622 64 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to detect the ink levels in the printer. You can order ink online at www.dell.com/supplies or by phone. During a print job, a screen appears on your computer to ...
... and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 USA Canada Mexico Puerto Rico UK Ireland France Italy Spain Germany Austria Netherlands Belgium Sweden Norway Denmark ....713 1590 08 587 705 81 231622 64 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to detect the ink levels in the printer. You can order ink online at www.dell.com/supplies or by phone. During a print job, a screen appears on your computer to ...
Owner's Manual
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... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or ...Receiving Faxes 73 Default Country Was Not Set 74 Document Misfeeds or Jams 77 Error Messages and Flashing Lights 78 Improving Print Quality 80 Clean the Ink Cartridge Nozzles 81 Remove and Reinstall the...
... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or ...Receiving Faxes 73 Default Country Was Not Set 74 Document Misfeeds or Jams 77 Error Messages and Flashing Lights 78 Improving Print Quality 80 Clean the Ink Cartridge Nozzles 81 Remove and Reinstall the...
Owner's Manual
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Ink and Toner Cartridges Limited Warranties 109 Dell Software License Agreement 111 Regulatory Notices 113 8 Contents 7 Appendix Limited Warranties and Return Policy 98 Dell Inc.
Ink and Toner Cartridges Limited Warranties 109 Dell Software License Agreement 111 Regulatory Notices 113 8 Contents 7 Appendix Limited Warranties and Return Policy 98 Dell Inc.
Owner's Manual
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...if you for normal operation: lift the (printer) scanner unit, press the scanner support to lock or unlock the scanner. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. Getting Started 11 1 2 3 # Use the: 1 Printer (scanner unit) 2 Scanner lock 3 Scanner...Lift to install or change ink cartridges. • Lift to the right, then lower the printer (scanner unit) until it rests on the main body of the printer. • Identify your call when contacting technical support. Unlock the scanner before use support.dell.com or contact technical ...
...if you for normal operation: lift the (printer) scanner unit, press the scanner support to lock or unlock the scanner. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. Getting Started 11 1 2 3 # Use the: 1 Printer (scanner unit) 2 Scanner lock 3 Scanner...Lift to install or change ink cartridges. • Lift to the right, then lower the printer (scanner unit) until it rests on the main body of the printer. • Identify your call when contacting technical support. Unlock the scanner before use support.dell.com or contact technical ...
Owner's Manual
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... Factory Use Current LANGUAGE English French German Spanish Italian Dutch Brazilian Portug Polish Russian Greek 18 Getting Started to adjust the color intensity, and then press Select. www.dell.com/supplies | support.dell.com Copy Mode Menu Items BLANK PAPER SIZE Letter Legal B5 A4 A5 A6 3x5 4x6 L 2L CONTENT TYPE Text... 3x5 4x6 5x7 8x10 L 2L POWER SAVE Immediately After 10 min After 30 min After 60 min Never KEY PRESS TONE Off Low High MAINTENANCE Ink levels Change Align Clean Test REPEAT IMAGE 1x per page 4x per page 9x per page 16x per page...
... Factory Use Current LANGUAGE English French German Spanish Italian Dutch Brazilian Portug Polish Russian Greek 18 Getting Started to adjust the color intensity, and then press Select. www.dell.com/supplies | support.dell.com Copy Mode Menu Items BLANK PAPER SIZE Letter Legal B5 A4 A5 A6 3x5 4x6 L 2L CONTENT TYPE Text... 3x5 4x6 5x7 8x10 L 2L POWER SAVE Immediately After 10 min After 30 min After 60 min Never KEY PRESS TONE Off Low High MAINTENANCE Ink levels Change Align Clean Test REPEAT IMAGE 1x per page 4x per page 9x per page 16x per page...
Owner's Manual
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Fax Mode Menu Items (continued) MAINTENANCE Ink levels Change Align Clean Test CLEAR SETTINGS After 2 min Never SET DEFAULTS Use Factory Use Current FAX CONFIRMATION Off Print for all Print for errors FIT FAX TO PAGE Try to fit Two pages RING PATTERN Normal Distinctive Ring 1 (Double) Distinctive Ring 2 (Triple) Any LANGUAGE English French German Spanish Italian Dutch Brazilian Portug Polish Russian Greek Getting Started 21
Fax Mode Menu Items (continued) MAINTENANCE Ink levels Change Align Clean Test CLEAR SETTINGS After 2 min Never SET DEFAULTS Use Factory Use Current FAX CONFIRMATION Off Print for all Print for errors FIT FAX TO PAGE Try to fit Two pages RING PATTERN Normal Distinctive Ring 1 (Double) Distinctive Ring 2 (Triple) Any LANGUAGE English French German Spanish Italian Dutch Brazilian Portug Polish Russian Greek Getting Started 21
Owner's Manual
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..., postcards, photo cards, or photo paper into the ADF. Using the Printer 31 Print Media Guidelines for the ADF Load up to dry thoroughly before use in the ADF. • You do not use media printed with metallic ink particles in . three hole copier media • The paper guide is against...The paper guide is against the edge of the paper. • Your paper size fits within the dimensions allowable. • You choose a media that absorbs ink well. • You allow the preprinted media to : Make sure: 50 sheets of letter size paper • The document is loaded text side up. ...
..., postcards, photo cards, or photo paper into the ADF. Using the Printer 31 Print Media Guidelines for the ADF Load up to dry thoroughly before use in the ADF. • You do not use media printed with metallic ink particles in . three hole copier media • The paper guide is against...The paper guide is against the edge of the paper. • Your paper size fits within the dimensions allowable. • You choose a media that absorbs ink well. • You allow the preprinted media to : Make sure: 50 sheets of letter size paper • The document is loaded text side up. ...
Owner's Manual
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SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles 4
SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles 4
Owner's Manual
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... installing new cartridges, remove the stickers and transparent tape from the bottom of the cartridges. The ink cartridge carrier moves and stops at www.dell.com/supplies. 1 Make sure the printer is on the display: a If the color cartridge you installed is new (it is the number of the cartridge you are available only...
... installing new cartridges, remove the stickers and transparent tape from the bottom of the cartridges. The ink cartridge carrier moves and stops at www.dell.com/supplies. 1 Make sure the printer is on the display: a If the color cartridge you installed is new (it is the number of the cartridge you are available only...
Owner's Manual
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... with Aligning Ink Cartridges to fix blurry edges. 4 Click Print. For help , see page 25. 2 On the operator panel, press Copy. 3 Press Options until Maintenance appears. 4 Press + until Align appears, and then press Select. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution...
... with Aligning Ink Cartridges to fix blurry edges. 4 Click Print. For help , see page 25. 2 On the operator panel, press Copy. 3 Press Options until Maintenance appears. 4 Press + until Align appears, and then press Select. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution...
Owner's Manual
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... darkest arrow for each of the alignment groups, click OK. 66 Ink Cartridge Maintenance For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to select ... dialog box to fix blurry edges. 4 Click Manual Alignment, and then click Print. www.dell.com/supplies | support.dell.com Using the Printer Software to Manually Align Ink Cartridges When manually aligning your ink cartridges, a page prints with arrows followed by numbers. 1 Load paper.
... darkest arrow for each of the alignment groups, click OK. 66 Ink Cartridge Maintenance For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to select ... dialog box to fix blurry edges. 4 Click Manual Alignment, and then click Print. www.dell.com/supplies | support.dell.com Using the Printer Software to Manually Align Ink Cartridges When manually aligning your ink cartridges, a page prints with arrows followed by numbers. 1 Load paper.
Owner's Manual
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... 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Clean to fix horizontal streaks. 4 Click Print. A nozzle page prints, forcing ink through the clogged nozzles to clean them. 6 Print your document again ...appear in graphics or printed text. • Print is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the display. 5 Press Select. Ink Cartridge Maintenance 67 Using the Operator Panel 1 Load paper. For help , see page 25...
... 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Clean to fix horizontal streaks. 4 Click Print. A nozzle page prints, forcing ink through the clogged nozzles to clean them. 6 Print your document again ...appear in graphics or printed text. • Print is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the display. 5 Press Select. Ink Cartridge Maintenance 67 Using the Operator Panel 1 Load paper. For help , see page 25...
Owner's Manual
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... is not being held or paused. For help , see your setup documentation). b Click the Maintenance tab. b Double-click the Dell AIO Printer A960 icon, and then click Printer. For help , see the picture of the ink cartridges. For help , see page 13. For help installing the cartridges, see "Uninstalling and reinstalling the software" in your...
... is not being held or paused. For help , see your setup documentation). b Click the Maintenance tab. b Double-click the Dell AIO Printer A960 icon, and then click Printer. For help , see the picture of the ink cartridges. For help , see page 13. For help installing the cartridges, see "Uninstalling and reinstalling the software" in your...
Owner's Manual
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Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit. 2 With one hand, push the scanner support to the side. 3 Hold the scanner support to...Settings dialog box. 4 Click the Scan tab. 5 From the Color depth drop down menu, select Gray. 6 Click OK. If You Are Copying In Black and White and Want To Improve the Quality: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center.
Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit. 2 With one hand, push the scanner support to the side. 3 Hold the scanner support to...Settings dialog box. 4 Click the Scan tab. 5 From the Color depth drop down menu, select Gray. 6 Click OK. If You Are Copying In Black and White and Want To Improve the Quality: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center.
Owner's Manual
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... (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on the left side of paper, Load paper then press Select appears on your printer. For help installing a new cartridge, see page 64. Ink Low Message An ink cartridge is out of the ...clear the message from Dell at www.dell.com/supplies. When one of ink. to get information about 25% full, 15% full, and 5% full. www.dell.com/supplies | support.dell.com Error Messages and Flashing Lights Use this section to understand printer software error messages on...
... (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on the left side of paper, Load paper then press Select appears on your printer. For help installing a new cartridge, see page 64. Ink Low Message An ink cartridge is out of the ...clear the message from Dell at www.dell.com/supplies. When one of ink. to get information about 25% full, 15% full, and 5% full. www.dell.com/supplies | support.dell.com Error Messages and Flashing Lights Use this section to understand printer software error messages on...
Owner's Manual
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... is stalled. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Plug in your printer. 5 Press Power to turn your cartridges. Hardware Error: 502 The printer is unlocked. 4 Plug in your printer. 4 Turn your printer on page 82 or replace your printer on . Troubleshooting 79 Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to clear...
... is stalled. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Plug in your printer. 5 Press Power to turn your cartridges. Hardware Error: 502 The printer is unlocked. 4 Plug in your printer. 4 Turn your printer on page 82 or replace your printer on . Troubleshooting 79 Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to clear...
Owner's Manual
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...: a From your software program, click File → Print. Use Dell™ Premium Photo Paper for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. b From the Print dialog...
...: a From your software program, click File → Print. Use Dell™ Premium Photo Paper for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. b From the Print dialog...
Owner's Manual
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Remove and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on print jobs are not smooth. Troubleshooting 81 Clean the Ink Cartridge Nozzles Clean the nozzles when: • Characters are not ...Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on the screen. • Vertical, straight lines are faded or they differ from the colors...
Remove and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on print jobs are not smooth. Troubleshooting 81 Clean the Ink Cartridge Nozzles Clean the nozzles when: • Characters are not ...Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on the screen. • Vertical, straight lines are faded or they differ from the colors...
Owner's Manual
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7 SECTION 7 Appendix Limited Warranties and Return Policy Dell Inc. Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices
7 SECTION 7 Appendix Limited Warranties and Return Policy Dell Inc. Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices