Owner's Manual
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Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Owner's Manual
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Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 USA Canada Mexico Puerto Rico UK Ireland France Italy Spain Germany Austria Netherlands Belgium Sweden Norway ...674 4881 02.713 1590 08 587 705 81 231622 64 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to detect the ink levels in the printer. During a print job, a screen appears on your computer to warn you if the ink levels are low...
Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 USA Canada Mexico Puerto Rico UK Ireland France Italy Spain Germany Austria Netherlands Belgium Sweden Norway ...674 4881 02.713 1590 08 587 705 81 231622 64 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to detect the ink levels in the printer. During a print job, a screen appears on your computer to warn you if the ink levels are low...
Owner's Manual
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... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not...
... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not...
Owner's Manual
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Ink and Toner Cartridges Limited Warranties 109 Dell Software License Agreement 111 Regulatory Notices 113 8 Contents 7 Appendix Limited Warranties and Return Policy 98 Dell Inc.
Ink and Toner Cartridges Limited Warranties 109 Dell Software License Agreement 111 Regulatory Notices 113 8 Contents 7 Appendix Limited Warranties and Return Policy 98 Dell Inc.
Owner's Manual
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...Express Service Code 4 To: • Lift to install or change ink cartridges. • Lift to the right, then lower the printer (scanner unit) until it rests on the main body of the printer. • Identify your printer when you for locking. NOTE: Lock the scanner if you are moving ...call when contacting technical support. Unlock the scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to direct your printer. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. The Express Code is not ...
...Express Service Code 4 To: • Lift to install or change ink cartridges. • Lift to the right, then lower the printer (scanner unit) until it rests on the main body of the printer. • Identify your printer when you for locking. NOTE: Lock the scanner if you are moving ...call when contacting technical support. Unlock the scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to direct your printer. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. The Express Code is not ...
Owner's Manual
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SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles 4
SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles 4
Owner's Manual
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...to the right while lowering the printer (scanner unit) until it has never been used ), press + once, and then press Select. Make sure the black ink cartridge is secure in the left (black) cartridge carrier and the color cartridge is secure in the right (blue) cartridge carrier, and then snap the lids...is new, press Select. If it is busy. 3 Squeeze the tabs on the cartridges. 6 Insert the new cartridges. If it is not the number of the cartridge you installed is old (it open. Dell™ ink cartridges are using , press + until the scanner support keeps it has been used ), ...
...to the right while lowering the printer (scanner unit) until it has never been used ), press + once, and then press Select. Make sure the black ink cartridge is secure in the left (black) cartridge carrier and the color cartridge is secure in the right (blue) cartridge carrier, and then snap the lids...is new, press Select. If it is busy. 3 Squeeze the tabs on the cartridges. 6 Insert the new cartridges. If it is not the number of the cartridge you installed is old (it open. Dell™ ink cartridges are using , press + until the scanner support keeps it has been used ), ...
Owner's Manual
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... choose the part number that appears should be the number of the cartridge you are using. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to fix blurry edges. 4 Click Print. An alignment page prints. Alignment...
... choose the part number that appears should be the number of the cartridge you are using. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to fix blurry edges. 4 Click Print. An alignment page prints. Alignment...
Owner's Manual
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... Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to Manually Align Ink Cartridges When manually aligning your ink cartridges, a page prints with arrows followed by numbers. 1 Load paper. www.dell.com/supplies | support.dell.com Using the Printer Software to fix blurry edges. 4 Click Manual...
... Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to Manually Align Ink Cartridges When manually aligning your ink cartridges, a page prints with arrows followed by numbers. 1 Load paper. www.dell.com/supplies | support.dell.com Using the Printer Software to fix blurry edges. 4 Click Manual...
Owner's Manual
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...; All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab..., click Clean to verify that your print quality has improved. 6 If you are not satisfied with the print quality, continue with the print quality, wipe the print cartridge... with wiping the ink cartridge nozzles and contacts. Ink Cartridge Maintenance 67 For help ... lines are not smooth. Cleaning the Ink Cartridge Nozzles Clean the nozzles when: • ...
...; All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab..., click Clean to verify that your print quality has improved. 6 If you are not satisfied with the print quality, continue with the print quality, wipe the print cartridge... with wiping the ink cartridge nozzles and contacts. Ink Cartridge Maintenance 67 For help ... lines are not smooth. Cleaning the Ink Cartridge Nozzles Clean the nozzles when: • ...
Owner's Manual
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... → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. If problems persist, see page 13. c From the Maintenance tab, click Print a test page. The Dell AIO Printer A960 only works if you have both cartridges installed. For help installing the cartridges, see the picture of the printer on page 25 • You installed both...
... → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. If problems persist, see page 13. c From the Maintenance tab, click Print a test page. The Dell AIO Printer A960 only works if you have both cartridges installed. For help installing the cartridges, see the picture of the printer on page 25 • You installed both...
Owner's Manual
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Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit. 2 With one hand, push the scanner support to the side. 3 Hold the scanner support to .... 5 From the Color depth drop down menu, select Gray. 6 Click OK. If You Are Copying In Black and White and Want To Improve the Quality: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. The All-In-One Main Page appears on...
Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit. 2 With one hand, push the scanner support to the side. 3 Hold the scanner support to .... 5 From the Color depth drop down menu, select Gray. 6 Click OK. If You Are Copying In Black and White and Want To Improve the Quality: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. The All-In-One Main Page appears on...
Owner's Manual
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... (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on the left side of paper, Load paper then press Select appears on your printer. Paper Out Message If your cartridges are about ordering supplies. • Order a new cartridge from the display. 2 Print your document. 78 Troubleshooting When one of ink. For...
... (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on the left side of paper, Load paper then press Select appears on your printer. Paper Out Message If your cartridges are about ordering supplies. • Order a new cartridge from the display. 2 Print your document. 78 Troubleshooting When one of ink. For...
Owner's Manual
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... to turn your printer off . 2 Unplug your printer. 3 Plug in your printer. 5 Press Power to turn your printer on . Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Check for paper jams. 4 Plug in your printer. 4 Turn your printer on . 5 Uninstall and reinstall the cartridges. Hardware Error: 502 The printer is unlocked. 4 Plug...
... to turn your printer off . 2 Unplug your printer. 3 Plug in your printer. 5 Press Power to turn your printer on . Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Check for paper jams. 4 Plug in your printer. 4 Turn your printer on . 5 Uninstall and reinstall the cartridges. Hardware Error: 502 The printer is unlocked. 4 Plug...
Owner's Manual
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... these steps: Reinsert the Ink Cartridges 1 Remove the ink cartridges. 2 Insert the ink cartridges. 3 Print your computer screen for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. Improving Print...
... these steps: Reinsert the Ink Cartridges 1 Remove the ink cartridges. 2 Insert the ink cartridges. 3 Print your computer screen for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. Improving Print...
Owner's Manual
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... Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your screen to install the software. Troubleshooting 81 Remove and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on print jobs are faded...
... Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your screen to install the software. Troubleshooting 81 Remove and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on print jobs are faded...
Owner's Manual
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7 SECTION 7 Appendix Limited Warranties and Return Policy Dell Inc. Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices
7 SECTION 7 Appendix Limited Warranties and Return Policy Dell Inc. Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices
Owner's Manual
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... will be replaced without charge during the limited warranty period if returned to the original purchaser of genuine Dell-branded toner cartridges that for the cartridge purchase cost, at Dell's sole option. in material and workmanship for the U.S., Canada, and Latin America. If we are...FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. Appendix 109 warrants to Dell. THIS IS THE MAXIMUM AMOUNT FOR WHICH DELL IS RESPONSIBLE. Ink and Toner Cartridges Limited Warranty (U.S. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT AS SET ...
... will be replaced without charge during the limited warranty period if returned to the original purchaser of genuine Dell-branded toner cartridges that for the cartridge purchase cost, at Dell's sole option. in material and workmanship for the U.S., Canada, and Latin America. If we are...FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. Appendix 109 warrants to Dell. THIS IS THE MAXIMUM AMOUNT FOR WHICH DELL IS RESPONSIBLE. Ink and Toner Cartridges Limited Warranty (U.S. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT AS SET ...
Owner's Manual
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... manufacturing process for one year beginning from material or manufacturing process for patrimonial, emotional or any other kind of damage caused to the consumer and/or to a third party, which either the substitution of delivery. www.dell.com/supplies | support.dell.com Ink and Toner Cartridges Limited Warranty (Latin America Only) Dell Inc. Dell's liability for...
... manufacturing process for one year beginning from material or manufacturing process for patrimonial, emotional or any other kind of damage caused to the consumer and/or to a third party, which either the substitution of delivery. www.dell.com/supplies | support.dell.com Ink and Toner Cartridges Limited Warranty (Latin America Only) Dell Inc. Dell's liability for...
Owner's Manual
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... 16 +, 16 Black, 16 Color, 16 Copy, 15 Fax, 15 Lighter/Darker, 16 Number of Copies, 15 Options, 16 Power, 15 Quality, 15 Redial/Pause, 16 Reduce/Enlarge, 16 Scan, 15 Select, 16 Speed Dial, 16 Stop/Clear, 15 C cards loading, 26 cartridges, ink aligning, 65 installing, ... removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer Solution Center accessing...
... 16 +, 16 Black, 16 Color, 16 Copy, 15 Fax, 15 Lighter/Darker, 16 Number of Copies, 15 Options, 16 Power, 15 Quality, 15 Redial/Pause, 16 Reduce/Enlarge, 16 Scan, 15 Select, 16 Speed Dial, 16 Stop/Clear, 15 C cards loading, 26 cartridges, ink aligning, 65 installing, ... removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer Solution Center accessing...
