Dell A960 Support Question
Dell A960 Support Question
Find answers below for this question about Dell A960 - Personal All-in-One Printer Color Inkjet.Need a Dell A960 manual? We have 1 online manual for this item!
Question posted by mariamorin321 on March 29th, 2012
I Can't Print I Have Reloaded Both Cartridges Now It Does Not Print Black
I change both cartridges on my a960 dell all in one printer I can print on color but not on black what can I do?
Current Answers
Related Dell A960 Manual Pages
Owner's Manual - Page 2
You can order ink online at www.dell.com/supplies or by phone.
USA
Canada Mexico Puerto Rico...are low. During a print job, a screen appears on your computer to print using the following ink cartridges:
Item: Black ink cartridge Color ink cartridge
Part number: 7Y743 7Y745 Ordering Ink Cartridges and Supplies
Your Dell™ Personal All-In-One Printer A960 comes with software installed to...
Owner's Manual - Page 7
... Studio 62 Access Dell Picture Studio 62
4 Ink Cartridge Maintenance
Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67
5 Troubleshooting
Setup Problems 70 General Problems 70
Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not Set...
Owner's Manual - Page 13
.... • You do need to attach your printer to a computer to scan. • You do need to attach your printer to a computer to print. • You do not need to attach your printer Setup Diagram to a computer or unattached). Setting up Your Printer
NOTE: The Dell Personal All-In-One Printer A960 supports the Windows XP and Windows 2000...
Owner's Manual - Page 15
... printer can select a mode from the Mode area, select or change ...color or black and white scan, copy, or fax job.
3 Power
Turn your printer on . NOTE: This button is lit when the printer...printer is in copy mode.
6 Scan
Enter scan mode (possible when the printer is attached to a computer). When Power is lit, the printer is on or off.
4 Stop/Clear (Cancel)
• Cancel a scan, print...
Owner's Manual - Page 33
... keypad that
correspond with the number of
your image or press Black to copy using the printer operator panel or the printer software. For help , see page 28 or
page 30. 4 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer
A960 → Dell All-In-One Center. The All-In-One Main Page appears...
Owner's Manual - Page 34
... a black and white scan
or Color to scan using the printer operator panel or the printer software. Scanning
You can scan. 5 Press Select when the program to the computer.
2 Load your computer screen. 4 Click Preview Now. For help , see page 28 or
page 30. 3 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer
A960...
Owner's Manual - Page 35
... part of the preview window) appears in the lower right of the image you want to print. 6 From the Send scanned image to drop-down menu, select your scan destination. 7 To.... 3 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer
A960 → Dell All-In-One Center. Using the Printer Software
NOTE: Some programs do not have selected. NOTE: If the...
Owner's Manual - Page 36
...Images
With most graphics programs, you can customize your image. 1 From the Dell All-In-One Center, scan your image to the image editor of the image you want to print. 6 From the Send scanned image to drop-down menu, select your ... that came with the arrow. 3 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer
A960 → Dell All-In-One Center.
Owner's Manual - Page 39
...to perform the scan at the resolution or size you are finished customizing your image, click Print Now. To correct this problem, either reduce your resolution or the size of your scan area...page 30. 3 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer
A960 → Dell All-In-One Center. For help , see page 25. 2 Load your computer screen. 4 Click Preview...
Owner's Manual - Page 47
... on the keypad. 5 Press Black or Color. For help , see page 28 or page 30. 3 Make sure your printer is connected to a computer with a data/fax modem and the modem is connected to an active telephone line. 4 Click Start → All Programs (or Programs) → Dell Printers, → Dell AIO Printer A960 → Dell All-In-One Center. 5 Place...
Owner's Manual - Page 48
.... All incoming faxes print from the Send scanned image to drop-down menu. 7 Place the document you have selected.
Adjust your printer. You can only send them. www.dell.com/supplies | support.dell.com
Using Dell Printer Fax Tools Fax Software 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center...
Owner's Manual - Page 56
...; Dell AIO Printer A960 → Dell All-In-One Center.
56 Understanding the Software www.dell.com/supplies | support.dell.com
Understanding the Printer Software
The printer software includes the: • Dell All-In-One Center-helps you perform various scan, copy, and fax operations and
manage your saved images. • Print Properties-helps you adjust printing settings. • Dell Printer...
Owner's Manual - Page 65
... Select to ensure proper installation. Once the alignment page prints, your ink cartridges after installing new cartridges and to fix blurry edges. 4 Click Print. An alignment page prints.
For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer
A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align...
Owner's Manual - Page 66
... arrow for each alignment group. 6 Use the arrows in the Align Cartridges dialog box to fix blurry edges. 4 Click Manual Alignment, and then click Print. For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to select the...
Owner's Manual - Page 67
... appear in graphics or printed text. • Print is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the display. 5 Press Select. If you are not smooth.
For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From...
Owner's Manual - Page 71
... documentation). Document Does Not Print
• Make sure the cartridges are properly installed. • Use an undamaged USB cable. • Check your printer status to make sure no check mark appears next to Pause Printing.
• Print a test page: a Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. Click...
Owner's Manual - Page 72
... to display the Advanced Copy Settings dialog box. 4 Click the Scan tab. 5 From the Color depth drop down menu, select Gray. 6 Click OK. If You Are Copying In Black and White and Want To Improve the Quality:
1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center.
Owner's Manual - Page 78
... Flashing Lights
Use this section to clear the paper jam. For help installing a new cartridge, see page 64. Paper Jam Message
If your printer has a paper jam: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on the left side of the screen. 3 Click...
Owner's Manual - Page 82
Transparencies or Photo Papers Contain White Lines - Fit to support.dell.com for more troubleshooting information:
a Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center.
Document Prints Poorly - Copied Objects Appear In a Different Location on the left side of the following problems: - ...
Owner's Manual - Page 117
..., 65 installing, 63 removing, 64
cartridges, print replacing, 63
Color (Start) button, 16
copies, 59
Copy (Select mode) button, 15
copy settings, 57
copying operator panel, 33 software, 33
custom size paper
loading, 27, 31
D
Dell All-In-One Center, 56 accessing, 56
Dell Picture Studio accessing, 62 using, 62
Dell Printer Solution Center accessing, 61 using...
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