Dell A960 Support Question
Dell A960 Support Question
Find answers below for this question about Dell A960 - Personal All-in-One Printer Color Inkjet.Need a Dell A960 manual? We have 1 online manual for this item!
Question posted by tasm62 on July 16th, 2011
Dell A940 Cartridge Error 50c
I cant print i have reloaded both cartridges now it does not recognize the color cartridge
Current Answers
Related Dell A960 Manual Pages
Owner's Manual - Page 1
Dell™ Personal All-In-One Printer A960
Owner's Manual
Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting
www.dell.com/supplies | support.dell.com
Owner's Manual - Page 2
Ordering Ink Cartridges and Supplies
Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges:
Item: Black ink cartridge Color ink cartridge
Part number: 7Y743 7Y745 USA
Canada Mexico Puerto Rico UK Ireland France Italy Spain Germany Austria Netherlands Belgium Sweden Norway Denmark Finland Switzerland
877-465-...
Owner's Manual - Page 7
... Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not Set 74 Document Misfeeds or Jams 77 Error Messages and Flashing Lights 78 Improving Print Quality 80 Clean the Ink Cartridge Nozzles 81 Remove and Reinstall the Software 81 More Troubleshooting Options 82
6 Contacting Dell
Technical Assistance 84 Automated...
Owner's Manual - Page 11
... you use . Unlock the scanner before use support.dell.com or
contact technical support. • Enter the Express Service Code to lock or unlock the scanner. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock.
NOTE: To close the printer (scanner unit) for locking. The Express Code is...
Owner's Manual - Page 13
... troubleshooting, see page 70. Setting up Your Printer
NOTE: The Dell Personal All-In-One Printer A960 supports the Windows XP and Windows 2000 operating systems. Follow the instructions on your printer to a computer to make photocopies. • You do a variety of things. You can use the Dell™ AIO Printer A960 to do not need to attach your...
Owner's Manual - Page 16
...
• Redial the last number entered when the machine is in the number to fax mode. View printer status, messages, and menus. Scroll through the list of menu headings (see "Operator Panel Menus" on ...fax, or scan job. www.dell.com/supplies | support.dell.com
Use the: 10 Lighter/Darker 11 Select 12 Speed Dial
13 A keypad number or symbol
14 Redial/Pause
15 Color 16 Black 17 Display 18 Reduce...
Owner's Manual - Page 33
.... 4 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer
A960 → Dell All-In-One Center.
Copying appears on . 2 Load paper.
The All-In-One Main Page appears on your computer screen. 5 Click See More Copy Settings. 6 Select a quantity and color for your printer is on the scanner glass or into the ADF...
Owner's Manual - Page 34
...or size you are on, and the printer is connected to the computer.
2 Load your printer to print. 6 From the Copy section, select Photo...Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer
A960 → Dell All-In-One Center. NOTE: If the size of the... press Black to begin a black and white scan
or Color to which you can use your document on the scanner ...
Owner's Manual - Page 41
... referring to complete the installation. The Installation Wizard appears. 12 Follow the instructions on the desktop. The All Programs window closes. 4 Insert the Dell Personal All-In-One Printer A960 Drivers and Utilities CD.
If you have either of your computer screen to Classic PhoneTools or Fax Tools. An installation window appears. 5 Click Cancel...
Owner's Manual - Page 54
... Immediately 1 Press Fax. 2 Press Options four times to enter another fax number. 6 Press Black or Color to send the fax to both numbers or press Select to display Delay Until. 3 Press + or -...If the fax transmission is attached to a computer, you entered). www.dell.com/supplies | support.dell.com
Broadcast Send If your printer is unsuccessful to any of the numbers on the broadcast list, the ...
Owner's Manual - Page 64
....dell.com
Replacing Ink Cartridges
CAUTION: Before performing any of the cartridge you installed is new, press Select. Dell™ ink cartridges are using , press
Select. Make sure the black ink cartridge is secure in the left (black)
cartridge carrier and the color cartridge is secure in the right (blue) cartridge carrier, and then snap the lids closed. 7 Lift the printer...
Owner's Manual - Page 67
...; White dashes appear in graphics or printed text. • Print is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the display. 5 Press Select. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab...
Owner's Manual - Page 72
... → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. The All-In-One Main...Unit Will Not Close
To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these...5 From the Color depth drop down menu, select Gray. 6 Click OK. www.dell.com/supplies | support.dell.com
Black and...
Owner's Manual - Page 78
... clear the paper jam. www.dell.com/supplies | support.dell.com
Error Messages and Flashing Lights
Use this section to understand printer software error messages on your computer screen or operator panel display and blinking lights on your cartridges are about ordering supplies. • Order a new cartridge from the display. 2 Print your printer is running out of these instructions...
Owner's Manual - Page 79
... to turn your printer off . 2 Unplug your printer. 3 Plug in your printer. 4 Turn your printer on . 5 Uninstall and reinstall the cartridges.
Hardware Error: 502
The printer is unlocked. 4 Plug in your printer. 5 Press Power to turn your printer off . 2 Unplug your printer. 3 Check for paper jams. 4 Plug in the ADF. Troubleshooting 79 Cartridge Error: 50C
Your ink cartridge has a short...
Owner's Manual - Page 80
... or Best. Use Dell™ Premium Photo
Paper for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67.
80 Troubleshooting
www.dell.com/supplies | support.dell.com
Power Light Blinks Twice
The ink cartridge carrier might be stalled. Check your computer screen for printing photos. • Select a higher print quality:
a From...
Owner's Manual - Page 81
... appear in graphics or printed text. • Print is not functioning properly or if a communications error message appears when you try to use your printer, you may need to remove the printer software, and then reinstall it.
1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960.
2 Follow the instructions on...
Owner's Manual - Page 98
... APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. Failure to follow the product instructions or failure to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software • Non-Dell-branded and Solution Provider Direct products and accessories • Problems that is not in the...
Owner's Manual - Page 114
... to your computer, examine all labels carry an FCC Class B rating as Class B digital devices. FCC Notices (U.S.
If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions.
www.dell.com/supplies | support.dell.com
• Plug the computer into an outlet on a circuit different from that to which...
Owner's Manual - Page 117
..., 65 installing, 63 removing, 64
cartridges, print replacing, 63
Color (Start) button, 16
copies, 59
Copy (Select mode) button, 15
copy settings, 57
copying operator panel, 33 software, 33
custom size paper
loading, 27, 31
D
Dell All-In-One Center, 56 accessing, 56
Dell Picture Studio accessing, 62 using, 62
Dell Printer Solution Center accessing, 61 using...
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