Owner's Manual
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Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Owner's Manual
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... 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to detect the ink levels in the printer. Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 During a print job, a screen appears...
... 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to detect the ink levels in the printer. Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 During a print job, a screen appears...
Owner's Manual
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... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not...
... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not...
Owner's Manual
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7 Appendix Limited Warranties and Return Policy 98 Dell Inc. Ink and Toner Cartridges Limited Warranties 109 Dell Software License Agreement 111 Regulatory Notices 113 8 Contents
7 Appendix Limited Warranties and Return Policy 98 Dell Inc. Ink and Toner Cartridges Limited Warranties 109 Dell Software License Agreement 111 Regulatory Notices 113 8 Contents
Owner's Manual
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NOTE: Lock the scanner if you for locking. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. Getting Started 11 The Express Code is not available in all countries. Unlock the scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to...
NOTE: Lock the scanner if you for locking. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. Getting Started 11 The Express Code is not available in all countries. Unlock the scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to...
Owner's Manual
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SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles 4
SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles 4
Owner's Manual
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... . 2 Lift the printer (scanner unit) until the correct part number appears, and then press Select. b If the part number that appear on the cartridges. 6 Insert the new cartridges. c If the black cartridge you are available only through Dell. www.dell.com/supplies | support.dell.com Replacing Ink Cartridges CAUTION: Before performing any of the cartridges. Dell™ ink cartridges are using...
... . 2 Lift the printer (scanner unit) until the correct part number appears, and then press Select. b If the part number that appear on the cartridges. 6 Insert the new cartridges. c If the black cartridge you are available only through Dell. www.dell.com/supplies | support.dell.com Replacing Ink Cartridges CAUTION: Before performing any of the cartridges. Dell™ ink cartridges are using...
Owner's Manual
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... problems. Using the Operator Panel 1 Load plain paper. Ink Cartridge Maintenance 65 Once the alignment page prints, your ink cartridges after installing new cartridges and to ensure proper installation. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align...
... problems. Using the Operator Panel 1 Load plain paper. Ink Cartridge Maintenance 65 Once the alignment page prints, your ink cartridges after installing new cartridges and to ensure proper installation. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align...
Owner's Manual
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...; All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to select the number that matches the arrow you chose from the printed page. 7 Once you have selected a number for each of the alignment groups, click OK. 66 Ink Cartridge Maintenance An alignment page prints...
...; All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to select the number that matches the arrow you chose from the printed page. 7 Once you have selected a number for each of the alignment groups, click OK. 66 Ink Cartridge Maintenance An alignment page prints...
Owner's Manual
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...satisfied with the print quality, continue with the print quality, wipe the print cartridge nozzles. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Clean to verify that your... text. • Print is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the display. 5 Press Select. Using the Printer Software 1 Load paper. Ink Cartridge Maintenance 67 Using the Operator Panel 1 Load paper. For help ,...
...satisfied with the print quality, continue with the print quality, wipe the print cartridge nozzles. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Clean to verify that your... text. • Print is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the display. 5 Press Select. Using the Printer Software 1 Load paper. Ink Cartridge Maintenance 67 Using the Operator Panel 1 Load paper. For help ,...
Owner's Manual
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.... Document Does Not Print • Make sure the cartridges are properly installed. • Use an undamaged USB cable. • Check your printer status to Pause Printing. • Print a test page: a Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. To check printer status: a Click Start → Control Panel →...
.... Document Does Not Print • Make sure the cartridges are properly installed. • Use an undamaged USB cable. • Check your printer status to Pause Printing. • Print a test page: a Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. To check printer status: a Click Start → Control Panel →...
Owner's Manual
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...Color depth drop down menu, select Gray. 6 Click OK. The All-In-One Main Page appears on your computer screen. 2 In the Copy section, click See More Copy Settings. 3 Click Advanced to change an Advanced Copy Setting in the All-In-One... Center. Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow ...1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center.
...Color depth drop down menu, select Gray. 6 Click OK. The All-In-One Main Page appears on your computer screen. 2 In the Copy section, click See More Copy Settings. 3 Click Advanced to change an Advanced Copy Setting in the All-In-One... Center. Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow ...1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center.
Owner's Manual
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..., and 5% full. Paper Out Message If your document. 78 Troubleshooting When one of ink. For help installing a new cartridge, see page 64. Paper Jam Message If your printer has a paper jam: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on the display. 1 Follow these...
..., and 5% full. Paper Out Message If your document. 78 Troubleshooting When one of ink. For help installing a new cartridge, see page 64. Paper Jam Message If your printer has a paper jam: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on the display. 1 Follow these...
Owner's Manual
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... is unlocked. 4 Plug in your printer. 4 Turn your printer on . Troubleshooting 79 Hardware Error: 502 The printer is stalled. 1 Press Power to turn your printer off . 2 Unplug your printer on . 5 Uninstall and reinstall the cartridges. Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer off. 2 Unplug your printer. 3 Plug in your printer. 5 Press Power to turn...
... is unlocked. 4 Plug in your printer. 4 Turn your printer on . Troubleshooting 79 Hardware Error: 502 The printer is stalled. 1 Press Power to turn your printer off . 2 Unplug your printer on . 5 Uninstall and reinstall the cartridges. Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer off. 2 Unplug your printer. 3 Plug in your printer. 5 Press Power to turn...
Owner's Manual
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...printing photos. • Select a higher print quality: a From your computer screen for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting b From the Print dialog box, click Preferences or Properties. Check your software program, ...click File → Print. Use Dell™ Premium Photo Paper for the document. • Use paper that is a heavier weight, bright white, or coated. www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. c From the Quality...
...printing photos. • Select a higher print quality: a From your computer screen for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting b From the Print dialog box, click Preferences or Properties. Check your software program, ...click File → Print. Use Dell™ Premium Photo Paper for the document. • Use paper that is a heavier weight, bright white, or coated. www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. c From the Quality...
Owner's Manual
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...and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the screen. • Vertical, straight lines are not smooth. Clean the Ink Cartridge Nozzles Clean the nozzles when: • ...you try to use your printer, you may need to remove the printer software, and then reinstall it. 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your...
...and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the screen. • Vertical, straight lines are not smooth. Clean the Ink Cartridge Nozzles Clean the nozzles when: • ...you try to use your printer, you may need to remove the printer software, and then reinstall it. 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your...
Owner's Manual
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7 SECTION 7 Appendix Limited Warranties and Return Policy Dell Inc. Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices
7 SECTION 7 Appendix Limited Warranties and Return Policy Dell Inc. Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices
Owner's Manual
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...MAY NOT APPLY TO YOU. in material and workmanship for genuine Dell-branded ink cartridges they will be replaced without charge during the limited warranty period if returned to Dell. Ink and Toner Cartridges Limited Warranty (U.S. If this product proves defective in material and ...THIS LIMITATION MAY NOT APPLY TO YOU. Appendix 109 Ink and Toner Cartridges Limited Warranties The following sections describe the limited warranty for ink and toner cartridges for the cartridge purchase cost, at Dell's sole option. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU...
...MAY NOT APPLY TO YOU. in material and workmanship for genuine Dell-branded ink cartridges they will be replaced without charge during the limited warranty period if returned to Dell. Ink and Toner Cartridges Limited Warranty (U.S. If this product proves defective in material and ...THIS LIMITATION MAY NOT APPLY TO YOU. Appendix 109 Ink and Toner Cartridges Limited Warranties The following sections describe the limited warranty for ink and toner cartridges for the cartridge purchase cost, at Dell's sole option. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU...
Owner's Manual
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... consumer and/or to either in this limited warranty or in which exceeds the established liability either the substitution of the cartridge. If this product to inappropriate environments. Dell's liability for one year beginning from material or manufacturing process for patrimonial, emotional or any additional liability for the life of the product or...
... consumer and/or to either in this limited warranty or in which exceeds the established liability either the substitution of the cartridge. If this product to inappropriate environments. Dell's liability for one year beginning from material or manufacturing process for patrimonial, emotional or any additional liability for the life of the product or...
Owner's Manual
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... 16 +, 16 Black, 16 Color, 16 Copy, 15 Fax, 15 Lighter/Darker, 16 Number of Copies, 15 Options, 16 Power, 15 Quality, 15 Redial/Pause, 16 Reduce/Enlarge, 16 Scan, 15 Select, 16 Speed Dial, 16 Stop/Clear, 15 C cards loading, 26 cartridges, ink aligning, 65 installing, ... removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer Solution Center accessing...
... 16 +, 16 Black, 16 Color, 16 Copy, 15 Fax, 15 Lighter/Darker, 16 Number of Copies, 15 Options, 16 Power, 15 Quality, 15 Redial/Pause, 16 Reduce/Enlarge, 16 Scan, 15 Select, 16 Speed Dial, 16 Stop/Clear, 15 C cards loading, 26 cartridges, ink aligning, 65 installing, ... removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer Solution Center accessing...