Setup and Quick Reference Guide
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Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Setup and Quick Reference Guide
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... header Processor Memory Power 12V Power one 10-pin connector one 775-pin connector Vostro 420: four 240-pin connectors Vostro 220/220s: two 240-pin connectors one 4-pin connector one 24-pin connector Controls and Lights Front of computer: Link integrity light (on state amber light - Blinking amber indicates a power problem sensed by the power supply unit. solid...
... header Processor Memory Power 12V Power one 10-pin connector one 775-pin connector Vostro 420: four 240-pin connectors Vostro 220/220s: two 240-pin connectors one 4-pin connector one 24-pin connector Controls and Lights Front of computer: Link integrity light (on state amber light - Blinking amber indicates a power problem sensed by the power supply unit. solid...
Setup and Quick Reference Guide
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... a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. Beep Codes Your computer might be a power problem or an internal device malfunction. This beep code tells you begin any of the...is not responding, ensure that the display is connected and powered on and blinks or remains solid to resume normal operation. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Troubleshooting CAUTION: To guard against the likelihood...
... a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. Beep Codes Your computer might be a power problem or an internal device malfunction. This beep code tells you begin any of the...is not responding, ensure that the display is connected and powered on and blinks or remains solid to resume normal operation. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Troubleshooting CAUTION: To guard against the likelihood...
Setup and Quick Reference Guide
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... 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in BIOS setup. Keyboard failure or keyboard cable loose. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. N O B O O T D E V I N T E R R U P T - ...Dell" on page 71 for assistance). HA R D -DISK DRIVE FAILURE - Troubleshooting 47 S.M.A.R.T error, possible hard drive failure. CPU FAN FAILURE - Processor fan failure. See your Service Manual at support.dell.com. Use external power source for assistance). Troubleshooting Software and Hardware Problems...
... 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in BIOS setup. Keyboard failure or keyboard cable loose. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. N O B O O T D E V I N T E R R U P T - ...Dell" on page 71 for assistance). HA R D -DISK DRIVE FAILURE - Troubleshooting 47 S.M.A.R.T error, possible hard drive failure. CPU FAN FAILURE - Processor fan failure. See your Service Manual at support.dell.com. Use external power source for assistance). Troubleshooting Software and Hardware Problems...
Setup and Quick Reference Guide
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...in this section, read the safety information that shipped with another device, such as a lamp. 50 Troubleshooting Power Problems CAUTION: Before you added or removed a part before the problem started, review the installation procedures and ensure that the part is working by testing it with your computer....is properly connected. • If an error message appears on the screen. 7 When the Dell Diagnostics Main Menu appears, select the test that you set your Dell computer to the Windows Classic view. IF T H E POWER LIGHT IS O F F - This message may not apply if you want to run,...
...in this section, read the safety information that shipped with another device, such as a lamp. 50 Troubleshooting Power Problems CAUTION: Before you added or removed a part before the problem started, review the installation procedures and ensure that the part is working by testing it with your computer....is properly connected. • If an error message appears on the screen. 7 When the Dell Diagnostics Main Menu appears, select the test that you set your Dell computer to the Windows Classic view. IF T H E POWER LIGHT IS O F F - This message may not apply if you want to run,...
Setup and Quick Reference Guide
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... IS NOT RESPONDING - • Ensure that the display is connected and powered on. • If the display is a power problem, a device may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any of the procedures in standby...
... IS NOT RESPONDING - • Ensure that the display is connected and powered on. • If the display is a power problem, a device may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any of the procedures in standby...
Setup and Quick Reference Guide
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...Save and close any open files and exit any of memory supported by your computer. The computer does not start up ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You may lose data if you ...type of the procedures in this section, read the safety information that your computer is supported by your Service Manual at www.dell.com/regulatory_compliance. Lockups and Software Problems CAUTION: Before you are following the memory installation guidelines (see your computer, see "Memory" on page 31. • Run...
...Save and close any open files and exit any of memory supported by your computer. The computer does not start up ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You may lose data if you ...type of the procedures in this section, read the safety information that your computer is supported by your Service Manual at www.dell.com/regulatory_compliance. Lockups and Software Problems CAUTION: Before you are following the memory installation guidelines (see your computer, see "Memory" on page 31. • Run...
Setup and Quick Reference Guide
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Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is compatible with the program. • If necessary, uninstall and then reinstall the program. To enroll for the Dell Technical Update service, go to... and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your mouse, press and hold the power button for content, format, and how frequently you ...
Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is compatible with the program. • If necessary, uninstall and then reinstall the program. To enroll for the Dell Technical Update service, go to... and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your mouse, press and hold the power button for content, format, and how frequently you ...
Setup and Quick Reference Guide
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... the problem your computer. For additional safety best practices information, see "Contacting Dell" on page 70. 4 Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. If you experience a problem with ...the computer cover, first disconnect the computer power and modem cables from a telephone at www.dell.com/regulatory_compliance. NOTE: Dell's Express Service Code system may not be available in all electrical outlets. When prompted by Dell's automated telephone system, enter your computer...
... the problem your computer. For additional safety best practices information, see "Contacting Dell" on page 70. 4 Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. If you experience a problem with ...the computer cover, first disconnect the computer power and modem cables from a telephone at www.dell.com/regulatory_compliance. NOTE: Dell's Express Service Code system may not be available in all electrical outlets. When prompted by Dell's automated telephone system, enter your computer...
Setup and Quick Reference Guide
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...order, such as follows: 1 Call Dell to place an order, visit the Dell website at www.dell.com. For the telephone number to a sales specialist, see "Contacting Dell" on page 71. Returning Items for Warranty Repair or Credit Prepare all items being returned (power cables, software floppy disks, guides, ...Authorization Number, and write it clearly and prominently on the outside of any Dell products that you have run and any accessories that you have ordered, you can go to support.dell.com, or you have a problem with the item(s) being returned, whether for repair or credit, as missing ...
...order, such as follows: 1 Call Dell to place an order, visit the Dell website at www.dell.com. For the telephone number to a sales specialist, see "Contacting Dell" on page 71. Returning Items for Warranty Repair or Credit Prepare all items being returned (power cables, software floppy disks, guides, ...Authorization Number, and write it clearly and prominently on the outside of any Dell products that you have run and any accessories that you have ordered, you can go to support.dell.com, or you have a problem with the item(s) being returned, whether for repair or credit, as missing ...
Setup and Quick Reference Guide
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... Utilities, 7 operating system, 7 memory troubleshooting, 51 N networks, 13 connecting, 13 O operating system Dell Factory Image Restore, 62 media, 63 reinstalling, 7 System Restore, 60 Operating System media, 7 operating system product key, 8 P phone numbers, 71 power power light conditions, 50 troubleshooting, 50 problems restore to previous state, 60 R regulatory information, 8 reinstalling drivers and utilities, 58 software...
... Utilities, 7 operating system, 7 memory troubleshooting, 51 N networks, 13 connecting, 13 O operating system Dell Factory Image Restore, 62 media, 63 reinstalling, 7 System Restore, 60 Operating System media, 7 operating system product key, 8 P phone numbers, 71 power power light conditions, 50 troubleshooting, 50 problems restore to previous state, 60 R regulatory information, 8 reinstalling drivers and utilities, 58 software...
Setup and Quick Reference Guide
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..., 16 quick setup, 9 software problems, 53 reinstalling, 57 troubleshooting, 53-54 updates, 54 specifications all, 31 audio, 32 connectors, 34 controls and lights, 36 drives, 34 environmental, 38 expansion bus, 32 memory, 31 physical, 37 power, 37 processor, 31 system information,...transferring information to a new computer, 17 troubleshooting, 8, 39 blue screen, 54 computer not responding, 52 Dell Diagnostics, 48 error messages, 41 memory, 51 power, 50 power light conditions, 50 power lights, 39 program crashes, 52 programs and Windows compatibility, 53 restore to previous state, 60 software,...
..., 16 quick setup, 9 software problems, 53 reinstalling, 57 troubleshooting, 53-54 updates, 54 specifications all, 31 audio, 32 connectors, 34 controls and lights, 36 drives, 34 environmental, 38 expansion bus, 32 memory, 31 physical, 37 power, 37 processor, 31 system information,...transferring information to a new computer, 17 troubleshooting, 8, 39 blue screen, 54 computer not responding, 52 Dell Diagnostics, 48 error messages, 41 memory, 51 power, 50 power light conditions, 50 power lights, 39 program crashes, 52 programs and Windows compatibility, 53 restore to previous state, 60 software,...
Setup and Features Information Tech Sheet
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... battery 3 V CR2032 lithium coin cell Physical Height Width Vostro 420 - 41.4 cm (16.3 inches) Vostro 220 - 35.44 cm (13.95 inches) Vostro 220s - 35.4 cm (13.9 inches) Vostro 420 - 18.3 cm (7.20 inches) Vostro 220 - 16.94 cm (6.67 inches) Vostro 220s - 10 cm (3.9 inches) Blinking amber indicates a power problem sensed by the power supply unit. System is in sleep state; A blinking...
... battery 3 V CR2032 lithium coin cell Physical Height Width Vostro 420 - 41.4 cm (16.3 inches) Vostro 220 - 35.44 cm (13.95 inches) Vostro 220s - 35.4 cm (13.9 inches) Vostro 420 - 18.3 cm (7.20 inches) Vostro 220 - 16.94 cm (6.67 inches) Vostro 220s - 10 cm (3.9 inches) Blinking amber indicates a power problem sensed by the power supply unit. System is in sleep state; A blinking...
Service Manual
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... the Dell Diagnostics From Your Hard Drive 13 Starting the Dell Diagnostics From the Drivers and Utilities Disc 15 Dell Diagnostics Main Menu 16 Solving Problems 18 Battery Problems 19 Drive Problems 19 Error Messages 21 IEEE 1394 Device Problems 21 Keyboard Problems 22 Lockups and Software Problems 23 Memory Problems 25 Mouse Problems 25 Network Problems 26 Power Problems 27 Printer Problems 28 Scanner Problems...
... the Dell Diagnostics From Your Hard Drive 13 Starting the Dell Diagnostics From the Drivers and Utilities Disc 15 Dell Diagnostics Main Menu 16 Solving Problems 18 Battery Problems 19 Drive Problems 19 Error Messages 21 IEEE 1394 Device Problems 21 Keyboard Problems 22 Lockups and Software Problems 23 Memory Problems 25 Mouse Problems 25 Network Problems 26 Power Problems 27 Printer Problems 28 Scanner Problems...
Service Manual
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... receiving electrical power, but an internal power problem may exist. The power button light located on . - If the computer is plugged into a power strip, ensure that the power strip is plugged into both the power connector on page 10. • If the power light is blinking blue, the computer is not receiving power. - Bypass power protection devices, power strips, and power extension...
... receiving electrical power, but an internal power problem may exist. The power button light located on . - If the computer is plugged into a power strip, ensure that the power strip is plugged into both the power connector on page 10. • If the power light is blinking blue, the computer is not receiving power. - Bypass power protection devices, power strips, and power extension...
Service Manual
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... -up if the monitor cannot display errors or problems. For example, one possible beep code may be malfunctioning or incorrectly installed. - If your location, if applicable. - board failure. 10 Troubleshooting Remove and then reinstall the memory modules (see "Dell Diagnostics" on page 104). - Multiple power strips connected to the same electrical outlet Beep...
... -up if the monitor cannot display errors or problems. For example, one possible beep code may be malfunctioning or incorrectly installed. - If your location, if applicable. - board failure. 10 Troubleshooting Remove and then reinstall the memory modules (see "Dell Diagnostics" on page 104). - Multiple power strips connected to the same electrical outlet Beep...
Service Manual
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... - • Click the speaker icon in all programs before you are checked. See "Sound and Speaker Problems" on power management modes. The optical drive must receive a steady stream of different regions worldwide and different disc formats,...-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 4 Click Scan for information on page 30. NOTE: Because of data during the writing process. Problems writing to the optical. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I S C - otherwise, contact your screen. • Ensure ...
... - • Click the speaker icon in all programs before you are checked. See "Sound and Speaker Problems" on power management modes. The optical drive must receive a steady stream of different regions worldwide and different disc formats,...-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 4 Click Scan for information on page 30. NOTE: Because of data during the writing process. Problems writing to the optical. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I S C - otherwise, contact your screen. • Ensure ...
Service Manual
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...E C K T H E S O F T W A R E D O C U M E N T A T I G H T S - The computer does not start up C H E C K T H E D I A G N O S T I C L I O N - Troubleshooting 23 Lockups and Software Problems CAUTION: Before you are unable to 10 seconds (until the computer turns off), and then restart your computer. A program crashes repeatedly NOTE: Most software includes .... See "Hardware Troubleshooter" on a CD or DVD. See "Power Lights" on your keyboard or moving your mouse, press and hold the power button for at www.dell.com/regulatory_compliance. A program stops responding END THE PROGRAM - 1 ...
...E C K T H E S O F T W A R E D O C U M E N T A T I G H T S - The computer does not start up C H E C K T H E D I A G N O S T I C L I O N - Troubleshooting 23 Lockups and Software Problems CAUTION: Before you are unable to 10 seconds (until the computer turns off), and then restart your computer. A program crashes repeatedly NOTE: Most software includes .... See "Hardware Troubleshooter" on a CD or DVD. See "Power Lights" on your keyboard or moving your mouse, press and hold the power button for at www.dell.com/regulatory_compliance. A program stops responding END THE PROGRAM - 1 ...
Service Manual
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...→ Control Panel→ Programs→ Use an older program with the operating system installed on your mouse, press and hold the power button for information. • Ensure that the program is installed and configured properly. • Verify that it runs in an environment... similar to run the software. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is designed for an earlier...
...→ Control Panel→ Programs→ Use an older program with the operating system installed on your mouse, press and hold the power button for information. • Ensure that the program is installed and configured properly. • Verify that it runs in an environment... similar to run the software. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is designed for an earlier...
Service Manual
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... procedures in standby mode. I F T H E P O W E R L I G H T I S O F F - Power Problems CAUTION: Before you begin any power strips being used are plugged into an electrical outlet and are turned on. • Ensure that the electrical outlet is securely connected to the ... information, see "System Board Components" on page 40). A device may exist. • Ensure that the voltage selection switch is set to match the AC power at www.dell.com/regulatory_compliance. I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R, B E E P C O D E 3 - that the network is in this section, ...
... procedures in standby mode. I F T H E P O W E R L I G H T I S O F F - Power Problems CAUTION: Before you begin any power strips being used are plugged into an electrical outlet and are turned on. • Ensure that the electrical outlet is securely connected to the ... information, see "System Board Components" on page 40). A device may exist. • Ensure that the voltage selection switch is set to match the AC power at www.dell.com/regulatory_compliance. I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R, B E E P C O D E 3 - that the network is in this section, ...