Dell Vostro 220s Support Question
Dell Vostro 220s Support Question
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Question posted by kahurst74 on December 27th, 2012
Won't Power On But Has Green Light In Back. No Lights On Motherboard
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Current Answers
Answer #1: Posted by NiranjanvijaykumarAtDell on December 29th, 2012 3:12 AM
NiranjanvijaykumarAtDell
Member since:
May 12th, 2012 Points: 807,180
Member since:
May 12th, 2012 Points: 807,180
Hello kahurst74,
I am from Dell Social Media and Community.
Power Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance..
If the power light is blue and the computer is not responding — See Power Lights.
If the power light is blinking blue — The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.
If the power light is off — The computer is either turned off or is not receiving power.
Reseat the power cable in the power connector on the back of the computer and the electrical outlet.
Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.
Ensure that any power strips being used are plugged into an electrical outlet and are turned on.
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Ensure that the main power cable and front panel cable are securely connected to the system board (see System Board Components).
If the power light is blinking amber, beep code 3 — The computer is receiving electrical power, but a system board failure may exist.
Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).
Ensure that all components and cables are properly installed and securely connected to the system board (see System Board Components).
If the power light is steady amber — A device may be malfunctioning or incorrectly installed.
Ensure that the processor power cable is securely connected to the system board power connector (POWER2) (see System Board Components).
Remove and then reinstall all memory modules (see Replacing or Adding a Memory Module).
Remove and then reinstall any expansion cards, including graphics cards (see PCI and PCI Express Cards).
Eliminate interference — Some possible causes of interference are:
Power, keyboard, and mouse extension cables
Too many devices connected to the same power strip
Multiple power strips connected to the same electrical outlet
Please follow the link below for further troubleshooting regarding the system issue.
http://support.dell.com/support/edocs/systems/vos220/en/sm/trouble.htm#wp1100427
If this has not helped you or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist and Happy Holidays to you and your family.
Dell-Niranjan
Twitter: @NiranjanatDell
I am from Dell Social Media and Community.
Power Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance..
If the power light is blue and the computer is not responding — See Power Lights.
If the power light is blinking blue — The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.
If the power light is off — The computer is either turned off or is not receiving power.
Reseat the power cable in the power connector on the back of the computer and the electrical outlet.
Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.
Ensure that any power strips being used are plugged into an electrical outlet and are turned on.
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Ensure that the main power cable and front panel cable are securely connected to the system board (see System Board Components).
If the power light is blinking amber, beep code 3 — The computer is receiving electrical power, but a system board failure may exist.
Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).
Ensure that all components and cables are properly installed and securely connected to the system board (see System Board Components).
If the power light is steady amber — A device may be malfunctioning or incorrectly installed.
Ensure that the processor power cable is securely connected to the system board power connector (POWER2) (see System Board Components).
Remove and then reinstall all memory modules (see Replacing or Adding a Memory Module).
Remove and then reinstall any expansion cards, including graphics cards (see PCI and PCI Express Cards).
Eliminate interference — Some possible causes of interference are:
Power, keyboard, and mouse extension cables
Too many devices connected to the same power strip
Multiple power strips connected to the same electrical outlet
Please follow the link below for further troubleshooting regarding the system issue.
http://support.dell.com/support/edocs/systems/vos220/en/sm/trouble.htm#wp1100427
If this has not helped you or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist and Happy Holidays to you and your family.
Dell-Niranjan
Twitter: @NiranjanatDell
NiranjanAtDell
Dell Inc
Related Dell Vostro 220s Manual Pages
Dell™ Technology Guide - Page 19
... 269 Reinstalling Windows XP or Windows Vista . . . . 269
20 Troubleshooting 271
Troubleshooting Tools 272 Power Lights for Desktop Computers 273 Diagnostic Lights for Desktop Computers . . . . . 274 Diagnostic Lights for Laptop Computers 275 System Messages for Desktop Computers. . . . . 275 System Messages for Laptop Computers . . . . . 276 Windows Hardware Troubleshooter 280 Running the...
Dell™ Technology Guide - Page 20
... 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad ...or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304
Dell Technical Update Service 305
21 System Setup 307
Viewing System Settings With...
Dell™ Technology Guide - Page 146
...hot environment, the battery may be allowed. However, do not operate your computer using battery power until the battery is hot from the Dell ControlPoint (DCP) application. Storing a Battery
Remove ... battery to 80 percent in about 1 hour and to start charging if the light flashes alternately green and orange (light colors may not be packed in a checked bag if the battery is installed ...
Dell™ Technology Guide - Page 272
... your computer.
272
Troubleshooting Write down the information displayed on how to resolve the problem. Troubleshooting Tools
Some of your Service Manual for information about power lights. Your desktop or laptop computer may need to be used to run a more complete system test to resolve device configuration, compatibility problems, or operating status.
Dell™ Technology Guide - Page 273
... information, software updates, and health scans of the computer and the electrical outlet.
- NOTE: On certain systems the power light is green.
• If the power light is blinking blue, the computer is not receiving power.
- Power Lights for Desktop Computers
CAUTION: Before you begin any of the computer illuminates and blinks or remains solid to resume normal operation.
Dell™ Technology Guide - Page 274
... in known working by testing it with your computer).
- Ensure that the voltage selection switch is receiving electrical power, but an internal power problem may be used to the system board (see the Service Manual for Desktop Computers
Some desktop computers have lights labeled with your computer).
• Eliminate interference. Some possible causes of the...
Dell™ Technology Guide - Page 275
...System Messages for Desktop Computers
NOTE: If the message you can use the status of the lights to complete the... TE C H N I L U R E - The computer failed to help identify the problem. D I S K R E A D F A I L U R E - Possible motherboard failure or RTC battery low.
Replace the battery (see "Contacting Dell" on the Dell Support website support.dell.com. Possible HDD failure during HDD boot ...
Dell™ Technology Guide - Page 293
See "Power Lights for Desktop Computers" on page 273 or "Diagnostic Lights for Desktop Computers" on page 274 or "Diagnostic Lights for Laptop Computers" on the screen. C H E C K T H E S O F T W A R E D O C U M E N T A T I G H T S -
Troubleshooting
293 ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO
THE ELECTRICAL OUTLET
The Computer Stops Responding
NOTICE: You may ...
Dell™ Technology Guide - Page 296
...the safety instructions shipped with your computer.
R E I N S T A L L T H E M O U S E D R I N G S - See "Windows Hardware Troubleshooter" on page 280. Replace the network cable. See "Power Lights for Desktop Computers" on page 273 or "Diagnostic Lights for Media Drives" on page 275), no network communication is functioning. Windows XP
1 Click Start
→ Control Panel→ Printers...
Dell™ Technology Guide - Page 297
...your computer). I F T H E P O W E R L I G H T I S O F F - The computer is green. I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R - Some possible causes of the computer and the electrical outlet.
• Replace power strips, power extension cables, and other power protection devices with your computer). NOTE: On certain systems the power light is working condition to verify...
Dell™ Technology Guide - Page 303
.... 3 3D image quality is Readable
CONNECT AN EXTERNAL MONITOR -
1 Shut down your speaker system includes a subwoofer, ensure that the power cable for Color quality and Screen resolution. See the monitor documentation for Desktop Computers" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. If the...
Dell™ Technology Guide - Page 304
... securely connected to indicate different states:
• If the power light is blue and the computer is not responding, see the Service Manual for Desktop Computers" on properly.
-
Ensure that the power strip is receiving electrical power, but an internal power problem might exist.
304
Troubleshooting Power Lights
CAUTION: Before you begin any of the procedures in standby...
Setup and Quick Reference Guide - Page 22
Vostro 420 Back View
1
2
7 6
5
3 4
1 power cord connector 3 security cable/padlock rings 5 back-panel connectors 7 voltage selector switch
2 power-supply vent 4 expansion card slots 6 power-supply light
22
About Your Computer
Setup and Quick Reference Guide - Page 25
Vostro 220 Back View
1 2
7 6
5 3
4
1 power cord connector 3 security cable/padlock rings 5 back-panel connectors 7 voltage selector switch
2 power-supply vent 4 expansion card slots 6 power-supply light
About Your Computer
25
Setup and Quick Reference Guide - Page 28
Vostro 220s Back View
1 7
6
2 5
3 4
1 security cable/padlock rings 3 power connector 5 power supply light 7 back-panel connectors
2 voltage selector switch 4 power supply vents 6 expansion card slots
28
About Your Computer
Setup and Quick Reference Guide - Page 36
... 775-pin connector Vostro 420: four 240-pin connectors Vostro 220/220s: two 240-pin connectors one 4-pin connector one 24-pin connector
Controls and Lights
Front of computer:
Link integrity light (on page 50). Solid amber when the computer does not start indicates the system board cannot start initialization (see "Power Problems" on green light - The computer is...
Setup and Quick Reference Guide - Page 39
... normal operation. Troubleshooting
39 One possible beep code consists of beeps, called a beep code, identifies a problem. Tools
Power Lights
The two-color power-button light located on the front of the computer turns on . • If the power light is blinking blue, the computer is steady amber, there may be malfunctioning or incorrectly installed. • If...
Setup and Features Information Tech Sheet - Page 2
...
12 back-panel connectors 14 voltage selector switch 16 power-supply vent
Vostro 220 Front and Back View
1
2
15
14
16
10
13
3
9 4
8
12
7
17
5
6
11
1 optical drive 3 optional optical-drive bay 5 power button, power light 7 microphone connector 9 IEEE 1394 connector (optional) 11 expansion card slots (8) 13 power-supply light 15 power cord connector 17 security cable/padlock rings...
Setup and Features Information Tech Sheet - Page 3
Vostro 220s Front and Back View
7 13
1 12
2
3 4 5 6
1 optical drive 3 USB 2.0 connectors (2) 5 microphone connector 7 media card reader (optional) 9 voltage selector switch 11 expansion card slots (4) 13 security cable/padlock rings
11
10
14
9
8
2 power button, power light 4 headphone connector 6 drive-activity light 8 power supply vents 10 power supply light 12 back-panel connectors 14 ...
Setup and Features Information Tech Sheet - Page 8
... in hibernate, soft-off, or mechanical-off
blue light - Blinking amber indicates a power problem sensed by the power supply unit. off - green light - A good connection exists between the network and the computer. solid blue for important voltage setting information)
Vostro 420 - 115/230 VAC, 50/60 Hz, 8A/4A Vostro 220 - 115/230 VAC, 50/60 Hz, 7A...
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