Setup and Quick Reference Guide
Page 34
...), SATA Blu-ray R/W • one or two 3.5-inch SATA drive bays NOTE: Internal and external drive bays accommodate standard 5.25-inch and 3.5-inch bay devices including HDD and short bay devices. Available devices • 3.5-inch SATA hard drives (80 GB to four 3.5-inch SATA drive bays Vostro 220/220s: one 3.5-inch USB media card reader with Bluetooth® •...
...), SATA Blu-ray R/W • one or two 3.5-inch SATA drive bays NOTE: Internal and external drive bays accommodate standard 5.25-inch and 3.5-inch bay devices including HDD and short bay devices. Available devices • 3.5-inch SATA hard drives (80 GB to four 3.5-inch SATA drive bays Vostro 220/220s: one 3.5-inch USB media card reader with Bluetooth® •...
Setup and Quick Reference Guide
Page 36
...36 Specifications The computer is not detecting a physical connection to the SATA hard drive or CD/DVD. off - Blinking blue in hibernate, soft-off, or mechanicaloff Drive activity light blue light - System is reading data from or writing data... to the network. solid blue for power-on green light - off (no light) - Connectors (continued) Front panel audio HDA header Processor Memory Power 12V Power one 10-pin connector one 775-pin connector Vostro 420: four 240-pin connectors Vostro 220/220s...
...36 Specifications The computer is not detecting a physical connection to the SATA hard drive or CD/DVD. off - Blinking blue in hibernate, soft-off, or mechanicaloff Drive activity light blue light - System is reading data from or writing data... to the network. solid blue for power-on green light - off (no light) - Connectors (continued) Front panel audio HDA header Processor Memory Power 12V Power one 10-pin connector one 775-pin connector Vostro 420: four 240-pin connectors Vostro 220/220s...
Setup and Quick Reference Guide
Page 41
... E - Reinstall the memory modules and, if necessary, replace them. battery failure or 2 If the problem persists, contact Dell. If the problem persists, contact Dell (see your computer. The CD drive does not respond to the microprocessor has failed. system board failure. 6 Video BIOS Test Contact... Dell. For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com). AU X I L I L U R E - For an external mouse, check the cable connection. C A C H E D I S A B L E D D U E T O F A I A R Y DEVICE FAILURE - The hard drive ...
... E - Reinstall the memory modules and, if necessary, replace them. battery failure or 2 If the problem persists, contact Dell. If the problem persists, contact Dell (see your computer. The CD drive does not respond to the microprocessor has failed. system board failure. 6 Video BIOS Test Contact... Dell. For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com). AU X I L I L U R E - For an external mouse, check the cable connection. C A C H E D I S A B L E D D U E T O F A I A R Y DEVICE FAILURE - The hard drive ...
Setup and Quick Reference Guide
Page 42
... Service Manual at support.dell.com), and boot the computer from a CD. GENERAL FAILURE - The operation requires a hard drive in the hard drive bay. See your Service Manual at support.dell.com for more information.... I L U R E 0 - Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the computer. H A R D - If the problem persists, try another drive. The hard drive failed initialization. If the error appears again, contact Dell (see your Service Manual at support.dell.com for example, Printer out of memory recorded in...
... Service Manual at support.dell.com), and boot the computer from a CD. GENERAL FAILURE - The operation requires a hard drive in the hard drive bay. See your Service Manual at support.dell.com for more information.... I L U R E 0 - Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the computer. H A R D - If the problem persists, try another drive. The hard drive failed initialization. If the error appears again, contact Dell (see your Service Manual at support.dell.com for example, Printer out of memory recorded in...
Setup and Quick Reference Guide
Page 43
... the cable connection. Run the Stuck Key test in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the computer from a CD. The hard drive may be played (see "Dell Diagnostics" on page 48). Shut down the computer, remove the hard drive (see "Dell Diagnostics" on page 48). If the problem persists, try another...
... the cable connection. Run the Stuck Key test in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the computer from a CD. The hard drive may be played (see "Dell Diagnostics" on page 48). Shut down the computer, remove the hard drive (see "Dell Diagnostics" on page 48). If the problem persists, try another...
Setup and Quick Reference Guide
Page 44
... faulty or improperly seated. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - If the hard drive is your Service Manual at support.dell.com for more information. M EMORY A L L O C A T I L A B L E - If the error message still appears, see "Contacting Dell" on page 71). A memory module may be malfunctioning. EXIT SOME PROGRAMS AND TRY AGAIN - Close...
... faulty or improperly seated. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - If the hard drive is your Service Manual at support.dell.com for more information. M EMORY A L L O C A T I L A B L E - If the error message still appears, see "Contacting Dell" on page 71). A memory module may be malfunctioning. EXIT SOME PROGRAMS AND TRY AGAIN - Close...
Setup and Quick Reference Guide
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... for installation instructions. If a large number of sectors are corrupted. O F- If the problem persists, contact Dell (see "Contacting Dell" on page 71). Remove and then reinstall the program. The operating system cannot locate a sector on the hard drive. Run the Windows error-checking utility to open is missing an essential file. TI M E- Connect your...
... for installation instructions. If a large number of sectors are corrupted. O F- If the problem persists, contact Dell (see "Contacting Dell" on page 71). Remove and then reinstall the program. The operating system cannot locate a sector on the hard drive. Run the Windows error-checking utility to open is missing an essential file. TI M E- Connect your...
Setup and Quick Reference Guide
Page 47
... the incompatibility. See your Service Manual at support.dell.com). Possible hard drive failure during harddrive start the search. KEYBOARD FAILURE - S.M.A.R.T error, possible hard drive failure. Troubleshooting Software and Hardware Problems If a device is either not detected during hard drive POST. Troubleshooting 47 No bootable partition on hard drive, or the hard drive cable is loose, or no bootable device exists...
... the incompatibility. See your Service Manual at support.dell.com). Possible hard drive failure during harddrive start the search. KEYBOARD FAILURE - S.M.A.R.T error, possible hard drive failure. Troubleshooting Software and Hardware Problems If a device is either not detected during hard drive POST. Troubleshooting 47 No bootable partition on hard drive, or the hard drive cable is loose, or no bootable device exists...
Setup and Quick Reference Guide
Page 48
... media is active. 3 In the search results, select the option that you print these procedures before you contact Dell for technical assistance. Start the Dell Diagnostics from your Service Manual at www.dell.com/regulatory_compliance. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped... Next to review your computer, perform the checks in the system setup program and is optional and may not ship with your computer. See your hard drive or from the Dell Drivers and Utilities media. 48 Troubleshooting
... media is active. 3 In the search results, select the option that you print these procedures before you contact Dell for technical assistance. Start the Dell Diagnostics from your Service Manual at www.dell.com/regulatory_compliance. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped... Next to review your computer, perform the checks in the system setup program and is optional and may not ship with your computer. See your hard drive or from the Dell Drivers and Utilities media. 48 Troubleshooting
Setup and Quick Reference Guide
Page 49
...and try again. NOTE: If you wait too long and the operating system logo appears, continue to start the Dell Diagnostics from the diagnostics utility partition on your hard drive, and follow the instructions on the screen. NOTE: If you see a message stating that no diagnostics utility ... NOTE: The next steps change the boot sequence for your computer and try again. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 71. 1 Ensure that the computer is connected to an electrical outlet that is appropriate...
...and try again. NOTE: If you wait too long and the operating system logo appears, continue to start the Dell Diagnostics from the diagnostics utility partition on your hard drive, and follow the instructions on the screen. NOTE: If you see a message stating that no diagnostics utility ... NOTE: The next steps change the boot sequence for your computer and try again. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 71. 1 Ensure that the computer is connected to an electrical outlet that is appropriate...
Setup and Quick Reference Guide
Page 54
... for at least 8 to check the hard drive, floppy disks, CDs, or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification... for your computer. To enroll for information. • Ensure that your computer meets the minimum hardware requirements needed to support.dell.com/technicalupdate. 54 Troubleshooting Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - •...
... for at least 8 to check the hard drive, floppy disks, CDs, or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification... for your computer. To enroll for information. • Ensure that your computer meets the minimum hardware requirements needed to support.dell.com/technicalupdate. 54 Troubleshooting Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - •...
Setup and Quick Reference Guide
Page 59
...Drivers and Utilities media and click Finish to reinstall and follow the prompts on the screen. otherwise, contact your administrator to your hard drive as described in your system window. 6 Click the driver that the Drivers and Utilities media is not required by your computer... program starts running automatically. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to enter the Device Manager. Reinstalling Software 59 If...
...Drivers and Utilities media and click Finish to reinstall and follow the prompts on the screen. otherwise, contact your administrator to your hard drive as described in your system window. 6 Click the driver that the Drivers and Utilities media is not required by your computer... program starts running automatically. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to enter the Device Manager. Reinstalling Software 59 If...
Setup and Quick Reference Guide
Page 60
Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. However, using the Operating System media also deletes all data on the hard drive. Use the media only if System Restore did not resolve your operating system problem. • If you received .... Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to the hardware, software, or other system settings have left the computer in ...
Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. However, using the Operating System media also deletes all data on the hard drive. Use the media only if System Restore did not resolve your operating system problem. • If you received .... Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to the hardware, software, or other system settings have left the computer in ...
Setup and Quick Reference Guide
Page 62
...System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. NOTE: Dell Factory Image Restore may not be available in when you received your hard drive to the operating state it was in certain countries or on . Windows Vista: 1 Click Start . 2... restore your computer. If you received your operating system problem. Use Dell Factory Image Restore only if System Restore did not resolve your computer-including data files-are permanently deleted from the hard drive. Any programs or files added since you reinstall Windows XP with less...
...System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. NOTE: Dell Factory Image Restore may not be available in when you received your hard drive to the operating state it was in certain countries or on . Windows Vista: 1 Click Start . 2... restore your computer. If you received your operating system problem. Use Dell Factory Image Restore only if System Restore did not resolve your computer-including data files-are permanently deleted from the hard drive. Any programs or files added since you reinstall Windows XP with less...
Setup and Quick Reference Guide
Page 63
NOTICE: If you do not want to continue reformatting the hard drive and restoring the system software to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. The restore process begins and may ... to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. See "Using Microsoft® Windows® System Restore" on page 58. When the Dell logo appears, press several times to restart the computer. The Confirm Data Deletion screen appears. NOTE: Depending upon your operating system to a Previous Device Driver...
NOTICE: If you do not want to continue reformatting the hard drive and restoring the system software to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. The restore process begins and may ... to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. See "Using Microsoft® Windows® System Restore" on page 58. When the Dell logo appears, press several times to restart the computer. The Confirm Data Deletion screen appears. NOTE: Depending upon your operating system to a Previous Device Driver...
Setup and Quick Reference Guide
Page 64
then, shut down your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. Reinstalling Windows The reinstallation process can take 1 to 2 hours to wait until you see the Microsoft®... message appears, click Exit. 4 Restart the computer. After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. When the DELL logo appears, press immediately. NOTICE: Before performing the installation, back up , the computer boots according to...
then, shut down your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. Reinstalling Windows The reinstallation process can take 1 to 2 hours to wait until you see the Microsoft®... message appears, click Exit. 4 Restart the computer. After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. When the DELL logo appears, press immediately. NOTICE: Before performing the installation, back up , the computer boots according to...
Setup and Quick Reference Guide
Page 73
..., 48 starting from the Drivers and Utilities media, 49 starting from your hard drive, 49 Dell Factory Image Restore, 63 Dell Technology Guide, 8 DellConnect, 66 Desktop System Software, 7 diagnostics beep codes, 39 Dell, 48 documentation, 7 Dell Technology Guide, 8 Service Manual, 8 drivers, 57 Drivers and Utilities media, 7 identifying, 57 reinstalling, 58 returning to a previous version, 58 Drivers...
..., 48 starting from the Drivers and Utilities media, 49 starting from your hard drive, 49 Dell Factory Image Restore, 63 Dell Technology Guide, 8 DellConnect, 66 Desktop System Software, 7 diagnostics beep codes, 39 Dell, 48 documentation, 7 Dell Technology Guide, 8 Service Manual, 8 drivers, 57 Drivers and Utilities media, 7 identifying, 57 reinstalling, 58 returning to a previous version, 58 Drivers...
Setup and Features Information Tech Sheet
Page 7
... Blu-Ray™ 1.1 playback and Dynamic Video Memory Technology (DVMT). two Vostro 220s - Available devices 3.5-inch SATA hard drives (80 GB to 1 TB optional) SATA DVD, SATA CD-RW/DVD Combo, SATA DVD...dell.com. For a complete and current listing of the specifications for discrete graphics option via PCIe x16 graphics card slot. one Internally accessible: 3.5-inch SATA drive bays Vostro 420 - up to four Vostro 220/220s - one Vostro 420/220/220s - three Vostro 220 - Drives Externally accessible: 5.25-inch Optical Disk Drives media card reader (optional) Vostro...
... Blu-Ray™ 1.1 playback and Dynamic Video Memory Technology (DVMT). two Vostro 220s - Available devices 3.5-inch SATA hard drives (80 GB to 1 TB optional) SATA DVD, SATA CD-RW/DVD Combo, SATA DVD...dell.com. For a complete and current listing of the specifications for discrete graphics option via PCIe x16 graphics card slot. one Internally accessible: 3.5-inch SATA drive bays Vostro 420 - up to four Vostro 220/220s - one Vostro 420/220/220s - three Vostro 220 - Drives Externally accessible: 5.25-inch Optical Disk Drives media card reader (optional) Vostro...
Setup and Features Information Tech Sheet
Page 8
...activity light (on state amber light - A blinking blue light indicates the computer is not detecting a physical connection to the SATA hard drive or CD/DVD. A good connection exists between the network and the computer. off blue light - yellow blinking light Power DC ...battery 3 V CR2032 lithium coin cell Physical Height Width Vostro 420 - 41.4 cm (16.3 inches) Vostro 220 - 35.44 cm (13.95 inches) Vostro 220s - 35.4 cm (13.9 inches) Vostro 420 - 18.3 cm (7.20 inches) Vostro 220 - 16.94 cm (6.67 inches) Vostro 220s - 10 cm (3.9 inches) green light - Blinking amber...
...activity light (on state amber light - A blinking blue light indicates the computer is not detecting a physical connection to the SATA hard drive or CD/DVD. A good connection exists between the network and the computer. off blue light - yellow blinking light Power DC ...battery 3 V CR2032 lithium coin cell Physical Height Width Vostro 420 - 41.4 cm (16.3 inches) Vostro 220 - 35.44 cm (13.95 inches) Vostro 220s - 35.4 cm (13.9 inches) Vostro 420 - 18.3 cm (7.20 inches) Vostro 220 - 16.94 cm (6.67 inches) Vostro 220s - 10 cm (3.9 inches) green light - Blinking amber...
Service Manual
Page 3
... Codes 10 System Messages 12 Hardware Troubleshooter 12 Dell Diagnostics 13 When to Use the Dell Diagnostics 13 Starting the Dell Diagnostics From Your Hard Drive 13 Starting the Dell Diagnostics From the Drivers and Utilities Disc 15 Dell Diagnostics Main Menu 16 Solving Problems 18 Battery Problems 19 Drive Problems 19 Error Messages 21 IEEE 1394 Device...
... Codes 10 System Messages 12 Hardware Troubleshooter 12 Dell Diagnostics 13 When to Use the Dell Diagnostics 13 Starting the Dell Diagnostics From Your Hard Drive 13 Starting the Dell Diagnostics From the Drivers and Utilities Disc 15 Dell Diagnostics Main Menu 16 Solving Problems 18 Battery Problems 19 Drive Problems 19 Error Messages 21 IEEE 1394 Device...