System Manual
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... Caller ID 42 DIRECTV® Whole-Home DVR Service 43 GameSearch 48 GSN Game Lounge 48 Quicktune 49 ScoreGuide 49 TV Apps 50 CHAPTER 4: SETTINGS Setup and Activation 52 Guided Setup 52 Activate Your DIRECTV® Service 52 Connections 53 Your Phone Connection 53 Your Internet Connection 53 Connections for Auxiliary Equipment 54 System Setup 59 CHAPTER 5: HELP & TROUBLESHOOTING Help 70 Troubleshooting Tips 71 Reset/Reauthorize Your Receiver 71 On-Screen Error Messages 72 System Software Updates 72 Run the System Test...
... Caller ID 42 DIRECTV® Whole-Home DVR Service 43 GameSearch 48 GSN Game Lounge 48 Quicktune 49 ScoreGuide 49 TV Apps 50 CHAPTER 4: SETTINGS Setup and Activation 52 Guided Setup 52 Activate Your DIRECTV® Service 52 Connections 53 Your Phone Connection 53 Your Internet Connection 53 Connections for Auxiliary Equipment 54 System Setup 59 CHAPTER 5: HELP & TROUBLESHOOTING Help 70 Troubleshooting Tips 71 Reset/Reauthorize Your Receiver 71 On-Screen Error Messages 72 System Software Updates 72 Run the System Test...
System Manual
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... provider). On HD Receivers (except model H20) "Help" can be found under "Parental, Fav's & Setup." Parental, Fav's & Setup Set parental control limits, choose favorite channels for a customized program guide, and choose settings for your TV, remote, and your DIRECTV Receiver. Caller ID Contains a log of help topics and frequently asked questions that explain how to Caller ID phone service from DIRECTV about new features and services, free previews as well as, tips & tricks. Channels & Program Info 29
... provider). On HD Receivers (except model H20) "Help" can be found under "Parental, Fav's & Setup." Parental, Fav's & Setup Set parental control limits, choose favorite channels for a customized program guide, and choose settings for your TV, remote, and your DIRECTV Receiver. Caller ID Contains a log of help topics and frequently asked questions that explain how to Caller ID phone service from DIRECTV about new features and services, free previews as well as, tips & tricks. Channels & Program Info 29
System Manual
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... name your DIRECTV programming package. If you are in your list. The name of the currently selected Favorites list is displayed in the bottom left of all channels, press the YELLOW button while in the guide, select "Change favorites list", and select "All Channels". 38 DIRECTV® NON-DVR USER GUIDE Press MENU on your remote, select "Parental, Fav's & Setup," then "Favorite Channels." Select the one you 're channel surfing in...
... name your DIRECTV programming package. If you are in your list. The name of the currently selected Favorites list is displayed in the bottom left of all channels, press the YELLOW button while in the guide, select "Change favorites list", and select "All Channels". 38 DIRECTV® NON-DVR USER GUIDE Press MENU on your remote, select "Parental, Fav's & Setup," then "Favorite Channels." Select the one you 're channel surfing in...
System Manual
Page 51
SETTINGS SETUP AND ACTIVATION 52 CONNECTIONS 53 SYSTEM SETUP 59 Info & Test 59 Display 60 Audio 62 HDTV 63 Network Setup 65 Remote Control 65 Satellite 66 Whole-Home 67 Reset 67 51 CHAPTER 4 -
SETTINGS SETUP AND ACTIVATION 52 CONNECTIONS 53 SYSTEM SETUP 59 Info & Test 59 Display 60 Audio 62 HDTV 63 Network Setup 65 Remote Control 65 Satellite 66 Whole-Home 67 Reset 67 51 CHAPTER 4 -
System Manual
Page 52
... front of the remote control is set to DIRECTV, which is the far-left to do is gathering information from the satellite for you will need to follow the guided setup screens before starting DIRECTV service. 1. Have on the remote control, move to the language you 'll see a message onscreen that 's right for the onscreen program guide. Be sure to note this information. 3. Note your receiver ID and access card numbers. Next you...
... front of the remote control is set to DIRECTV, which is the far-left to do is gathering information from the satellite for you will need to follow the guided setup screens before starting DIRECTV service. 1. Have on the remote control, move to the language you 'll see a message onscreen that 's right for the onscreen program guide. Be sure to note this information. 3. Note your receiver ID and access card numbers. Next you...
System Manual
Page 59
... screens. Go to System Setup to initiate a test of the tuners, access card, receiver ID and phone line. Select "Run System Test" to review or change your basic system information such as , current receiver settings. Settings 59 6 5 4 3 2 1 Chapter Chapter Chapter Chapter Chapter Chapter This information can be useful during troubleshooting. as well as receiver model, receiver ID, access card number, software version etc... System Setup Press MENU, select "Parental, Fav's & Setup," then "System Setup." Info & Test Select "Info & Test" to display the System Info & Test...
... screens. Go to System Setup to initiate a test of the tuners, access card, receiver ID and phone line. Select "Run System Test" to review or change your basic system information such as , current receiver settings. Settings 59 6 5 4 3 2 1 Chapter Chapter Chapter Chapter Chapter Chapter This information can be useful during troubleshooting. as well as receiver model, receiver ID, access card number, software version etc... System Setup Press MENU, select "Parental, Fav's & Setup," then "System Setup." Info & Test Select "Info & Test" to display the System Info & Test...
System Manual
Page 81
... your receiver's front panel, or on your local phone company. - Help & Troubleshooting 81 4 5 6 Did volume meter display on -screen instructions. Test sound on your DIRECTV® Receiver. If your surround sound system is not activated. - You can also press MENU, select "Parental, Fav's & Setup," then select "System Setup." Caller ID not working , if applicable. - You are secure and connected correctly. Verify "MUTE" button is working Caller ID information isn't showing on TV by changing the input to Caller ID service...
... your receiver's front panel, or on your local phone company. - Help & Troubleshooting 81 4 5 6 Did volume meter display on -screen instructions. Test sound on your DIRECTV® Receiver. If your surround sound system is not activated. - You can also press MENU, select "Parental, Fav's & Setup," then select "System Setup." Caller ID not working , if applicable. - You are secure and connected correctly. Verify "MUTE" button is working Caller ID information isn't showing on TV by changing the input to Caller ID service...
System Manual
Page 82
... turn on -screen message that nothing is in the correct position. - If you have programmed the remote to the DIRECTV position so the remote will control the DIRECTV® Receiver. - You may be replaced soon. Make sure the remote control MODE switch is between the remote control and the remote sensor. - Press ENTER after entering a channel number to your receiver or replace your wireless phone jack transmits Caller ID information. See Chapter 4, "System Setup, Remote Control" for a month or more. 82 DIRECTV® NON-DVR USER GUIDE...
... turn on -screen message that nothing is in the correct position. - If you have programmed the remote to the DIRECTV position so the remote will control the DIRECTV® Receiver. - You may be replaced soon. Make sure the remote control MODE switch is between the remote control and the remote sensor. - Press ENTER after entering a channel number to your receiver or replace your wireless phone jack transmits Caller ID information. See Chapter 4, "System Setup, Remote Control" for a month or more. 82 DIRECTV® NON-DVR USER GUIDE...
System Manual
Page 107
... dish here. EXTERNAL REMOTE - COMPONENT VIDEO OUT- ETHERNET - Some model receivers support an external adapter for analog audio out. Appendix 1: Receivers Front and Back Panels 1. Use this satellite in at all times to connect up HD component video cables and use . (USB 2.0 Host 5V = 500mA) 8. Use this combination digital video and audio connector for Component Video and RCA audio. Your receiver must be purchased separately. 3. Connect one line from your phone line here to feed a VCR or DVD player/burner. 4. Receivers supporting A/V Out come with an optional...
... dish here. EXTERNAL REMOTE - COMPONENT VIDEO OUT- ETHERNET - Some model receivers support an external adapter for analog audio out. Appendix 1: Receivers Front and Back Panels 1. Use this satellite in at all times to connect up HD component video cables and use . (USB 2.0 Host 5V = 500mA) 8. Use this combination digital video and audio connector for Component Video and RCA audio. Your receiver must be purchased separately. 3. Connect one line from your phone line here to feed a VCR or DVD player/burner. 4. Receivers supporting A/V Out come with an optional...
System Manual
Page 112
...-Home DVR service. If you will need: A compatible DIRECTV Receiver, such as the DIRECTV HD Receiver (models H21 or later), DIRECTV Plus® HD DVR Receiver (models HR20 or later) or DIRECTV Plus® DVR (model R22). Your house must be easiest method if you must run cables from a network router to your Receiver to the Internet via Wi-Fi. Wireless: This can only be slower and somewhat less reliable than wired. 112 DIRECTV® NON-DVR USER GUIDE A broadband Internet connection...
...-Home DVR service. If you will need: A compatible DIRECTV Receiver, such as the DIRECTV HD Receiver (models H21 or later), DIRECTV Plus® HD DVR Receiver (models HR20 or later) or DIRECTV Plus® DVR (model R22). Your house must be easiest method if you must run cables from a network router to your Receiver to the Internet via Wi-Fi. Wireless: This can only be slower and somewhat less reliable than wired. 112 DIRECTV® NON-DVR USER GUIDE A broadband Internet connection...
System Manual
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... Rear Panel - 106-107, 110-111 Receiver Problems - 78-86 Recent Searches - 32 Remote Control - 14-15, 65, 66, back cover buttons - 14-15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105, 119, 120, 121 Resolution Indicator - 105 Restart - 68 RF Remote - 66 Router - 112, 113, 114, 116, 117 S Satellite Data...
... Rear Panel - 106-107, 110-111 Receiver Problems - 78-86 Recent Searches - 32 Remote Control - 14-15, 65, 66, back cover buttons - 14-15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105, 119, 120, 121 Resolution Indicator - 105 Restart - 68 RF Remote - 66 Router - 112, 113, 114, 116, 117 S Satellite Data...
System Manual
Page 132
... options while viewing the Guide, or the Playlist. REWIND* Press up , down to jump back to record a live TV, displays the Mini guide; ACTIVE Displays the DIRECTV Active Channel-local weather and more! Function varies on /off whichever equipment the MODE switch is set to see programs by category. ENTER Activates channel number entries quickly. GUIDE Press once to . Keys in the Program Guide. POWER Turns on other stand alone equipment. * These descriptions apply to function with your VCR, DVD player...
... options while viewing the Guide, or the Playlist. REWIND* Press up , down to jump back to record a live TV, displays the Mini guide; ACTIVE Displays the DIRECTV Active Channel-local weather and more! Function varies on /off whichever equipment the MODE switch is set to see programs by category. ENTER Activates channel number entries quickly. GUIDE Press once to . Keys in the Program Guide. POWER Turns on other stand alone equipment. * These descriptions apply to function with your VCR, DVD player...
User Guide
Page 40
... SD channels or to display the System Info & Test screen. Select "More System Info" to initiate a test of the tuners, access card, receiver ID and phone line. Select "Run System Test" to review your basic system information such as current receiver settings. DISPLAY Select "Display" to DIRECTV Settings screens. DIRECTV® HD RECEIVER USER GUIDE SETTINGS Press MENU, then select "Settings & Help", then "Settings" for access to access the following options: "Preferences", "Video", "TV Ratio", "TV Resolution", "Captioning" or "Clock". INFO & TEST Select "Info & Test" to hide...
... SD channels or to display the System Info & Test screen. Select "More System Info" to initiate a test of the tuners, access card, receiver ID and phone line. Select "Run System Test" to review your basic system information such as current receiver settings. DISPLAY Select "Display" to DIRECTV Settings screens. DIRECTV® HD RECEIVER USER GUIDE SETTINGS Press MENU, then select "Settings & Help", then "Settings" for access to access the following options: "Preferences", "Video", "TV Ratio", "TV Resolution", "Captioning" or "Clock". INFO & TEST Select "Info & Test" to hide...
User Guide
Page 52
... of your favorite channels. Selecting a Favorites list makes it active and hides the display of all channels, press the YELLOW button while in live TV. Use a list to see only the channels that are currently using. DIRECTV® HD RECEIVER USER GUIDE FAVORITE CHANNELS Create lists of the program guide screen to remind you which list you are in your DIRECTV programming package. If you haven't created a Favorites list, the "Setup Custom 1" and "Setup Custom 2" options will be...
... of your favorite channels. Selecting a Favorites list makes it active and hides the display of all channels, press the YELLOW button while in live TV. Use a list to see only the channels that are currently using. DIRECTV® HD RECEIVER USER GUIDE FAVORITE CHANNELS Create lists of the program guide screen to remind you which list you are in your DIRECTV programming package. If you haven't created a Favorites list, the "Setup Custom 1" and "Setup Custom 2" options will be...
User Guide
Page 56
... process. Service Expired," try unplugging the power cord of the DIRECTV® Receiver. Running the System Test (later in again. If you experience frozen audio or video, a blank screen, or the receiver won't respond to be acquired. com/reauthorize and follow the onscreen instructions. After pressing the RESET button, you'll need to front panel button or remote control, you diagnose and solve many common problems. 56 HD Receivers Reset Button (Your...
... process. Service Expired," try unplugging the power cord of the DIRECTV® Receiver. Running the System Test (later in again. If you experience frozen audio or video, a blank screen, or the receiver won't respond to be acquired. com/reauthorize and follow the onscreen instructions. After pressing the RESET button, you'll need to front panel button or remote control, you diagnose and solve many common problems. 56 HD Receivers Reset Button (Your...
User Guide
Page 66
... 4, "Settings & Help:Settings:Remote Control" to another source, such as a DVD player, game box, or antenna. Test sound on your remote. Depending on TV by changing the input to program your model of receiver, this will not transmit Caller ID information. Caller ID information isn't showing on your TV. Verify that audio cables are secure and connected correctly. Select the "Reset" item from the main menu to Caller ID service through your wireless phone jack. 66 Solution: Contact your local phone company...
... 4, "Settings & Help:Settings:Remote Control" to another source, such as a DVD player, game box, or antenna. Test sound on your remote. Depending on TV by changing the input to program your model of receiver, this will not transmit Caller ID information. Caller ID information isn't showing on your TV. Verify that audio cables are secure and connected correctly. Select the "Reset" item from the main menu to Caller ID service through your wireless phone jack. 66 Solution: Contact your local phone company...
User Guide
Page 88
...'s right for you 'll see a message onscreen that 's left position. 2. The DIRECTV® Receiver will allow you will need to follow the guided setup screens before starting DIRECTV service. 1. Make sure the MODE switch at the top of the receiver, while the card number is gathering information from the satellite for the onscreen program guide. After these setup procedures are complete, all that says, "Acquiring Satellite Info". Next you'll be asked in...
...'s right for you 'll see a message onscreen that 's left position. 2. The DIRECTV® Receiver will allow you will need to follow the guided setup screens before starting DIRECTV service. 1. Make sure the MODE switch at the top of the receiver, while the card number is gathering information from the satellite for the onscreen program guide. After these setup procedures are complete, all that says, "Acquiring Satellite Info". Next you'll be asked in...
User Guide
Page 98
..., blue. A Standard-Definition (SD) output. You can be plugged in port. 2. DIRECTV® HD RECEIVER USER GUIDE APPENDIX 3: RECEIVERS FRONT AND BACK PANELS 1. RCA-Audio/Video Jacks - HDMI - Receivers supporting A/V Out come with an optional RF remote. POWER - Some receivers have RF built-in through a direct power cord. 10. Some newer model receivers have a combined 10-pin output that some newer model receivers require an external power supply, while older models plug in . 98 For future use . (USB 2.0 Host 5V = 500mA) 8. PHONE JACK - USB - Connect your satellite dish...
..., blue. A Standard-Definition (SD) output. You can be plugged in port. 2. DIRECTV® HD RECEIVER USER GUIDE APPENDIX 3: RECEIVERS FRONT AND BACK PANELS 1. RCA-Audio/Video Jacks - HDMI - Receivers supporting A/V Out come with an optional RF remote. POWER - Some receivers have RF built-in through a direct power cord. 10. Some newer model receivers have a combined 10-pin output that some newer model receivers require an external power supply, while older models plug in . 98 For future use . (USB 2.0 Host 5V = 500mA) 8. PHONE JACK - USB - Connect your satellite dish...
User Guide
Page 112
... Settings - 40-47 System Setup - 40-47 System Software Updates - 57 System Test - 58 112 S-Video - 68, 90, 92, 107 T Temporarily Unlock - 48 The DIRECTV Menu - 23-24 To Do List - 11, 27, 38, 59, back cover Troubleshooting - 56-58 TV Apps - 33 TV Input Button - 60 TV Options - 20-22 TV Problems - 60, 65 TV Ratings - 49 TV Ratio - 42, 106 U Unlock Now (Parental Controls) - 48 Unsubscribed Channels - 15 V VCR...
... Settings - 40-47 System Setup - 40-47 System Software Updates - 57 System Test - 58 112 S-Video - 68, 90, 92, 107 T Temporarily Unlock - 48 The DIRECTV Menu - 23-24 To Do List - 11, 27, 38, 59, back cover Troubleshooting - 56-58 TV Apps - 33 TV Input Button - 60 TV Options - 20-22 TV Problems - 60, 65 TV Ratings - 49 TV Ratio - 42, 106 U Unlock Now (Parental Controls) - 48 Unsubscribed Channels - 15 V VCR...
User Guide
Page 116
... channel viewed. LIST Displays the Playlist. INFO Displays information about the program you back one menu screen. YELLOW Displays various options while viewing the Guide or the Playlist. Other equipment may behave differently. ACTIVE Displays the DIRECTV Active Channel -local weather and more! SELECT Selects any menu and returns to DIRECTV Digital Video Recorders. BACK Takes you are watching or that is set to fast forward at increasing speed. MENU Display a menu of equipment whose signal is displayed on /off. also input numbers when needed in the Program Guide...
... channel viewed. LIST Displays the Playlist. INFO Displays information about the program you back one menu screen. YELLOW Displays various options while viewing the Guide or the Playlist. Other equipment may behave differently. ACTIVE Displays the DIRECTV Active Channel -local weather and more! SELECT Selects any menu and returns to DIRECTV Digital Video Recorders. BACK Takes you are watching or that is set to fast forward at increasing speed. MENU Display a menu of equipment whose signal is displayed on /off. also input numbers when needed in the Program Guide...