Hard Drive White Paper
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...part number 360670-001. • For N800c/N800v/N800w models use bulk HDD spare kit part number 360380-001. • For HP Pavilion ze4300/ze4400/ze4500/ze5300/ze5400/ze5500 and HP Compaq nx9000/ nx9005/nx9010 models, use bulk HDD spare... screws. 4 Minimum System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq Business nx5000 Compaq Evo N620c Compaq Evo N610c/v Compaq Evo N600c Compaq Evo N800c Compaq Evo N410c Compaq Evo N400c BIOS Version F.0A F.0A F.09...
...part number 360670-001. • For N800c/N800v/N800w models use bulk HDD spare kit part number 360380-001. • For HP Pavilion ze4300/ze4400/ze4500/ze5300/ze5400/ze5500 and HP Compaq nx9000/ nx9005/nx9010 models, use bulk HDD spare... screws. 4 Minimum System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq Business nx5000 Compaq Evo N620c Compaq Evo N610c/v Compaq Evo N600c Compaq Evo N800c Compaq Evo N410c Compaq Evo N400c BIOS Version F.0A F.0A F.09...
Maintenance and Service Guide
Page 1
It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures. b Maintenance and Service Guide Evo Notebook N800c, Evo Notebook N800v, Evo Notebook N800w, and Presario 2800 Mobile PC Series Document Part Number: 268135-003 January 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures. b Maintenance and Service Guide Evo Notebook N800c, Evo Notebook N800v, Evo Notebook N800w, and Presario 2800 Mobile PC Series Document Part Number: 268135-003 January 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
Maintenance and Service Guide
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Table 1-1 Compaq Evo Notebook N800c, Evo Notebook N800v, Evo Notebook 800w, and Presario 2800 Model Naming Conventions Key N800w P 220 U5 60 W C 51 O XXXXXX-XXX 1 2 3 4 5678 9 10 Key Description Options 1 Brand/Series designator N = Evo Notebook P = Presario 800 = 800 Series 2800 = 2800 Series 2 Processor type P = Intel Pentium 4 3 Processor speed 220 = 2.2 GHz 200 = 2.0 GHz 190 = 1.9 GHz 180 = 1.8 GHz 170 = 1.7 GHz 160 = 1.6 GHz ...
Table 1-1 Compaq Evo Notebook N800c, Evo Notebook N800v, Evo Notebook 800w, and Presario 2800 Model Naming Conventions Key N800w P 220 U5 60 W C 51 O XXXXXX-XXX 1 2 3 4 5678 9 10 Key Description Options 1 Brand/Series designator N = Evo Notebook P = Presario 800 = 800 Series 2800 = 2800 Series 2 Processor type P = Intel Pentium 4 3 Processor speed 220 = 2.2 GHz 200 = 2.0 GHz 190 = 1.9 GHz 180 = 1.8 GHz 170 = 1.7 GHz 160 = 1.6 GHz ...
Maintenance and Service Guide
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...9632; 32 MB of discrete video memory ■ 1-year warranty on parts and labor N800v P 200 P5 40 W C 25 O French Canada 470044-432 United States 470044-406 The following Compaq Evo Notebook N800v models use config. code KSRZ and feature: ■ TouchPad pointing device ■ 8-...cell, 4.0 Ah Li ion battery pack ■ 2-year warranty on parts and labor N800V P 200 P5 40 W C 51 2 Germany 470053-908 N800V P 200 P5 40 W C 51 O Germany 470053-883 The following Compaq Evo Notebook N800v model uses config. code KSQZ and feature: ■ TouchPad pointing device ■ 8-cell...
...9632; 32 MB of discrete video memory ■ 1-year warranty on parts and labor N800v P 200 P5 40 W C 25 O French Canada 470044-432 United States 470044-406 The following Compaq Evo Notebook N800v models use config. code KSRZ and feature: ■ TouchPad pointing device ■ 8-...cell, 4.0 Ah Li ion battery pack ■ 2-year warranty on parts and labor N800V P 200 P5 40 W C 51 2 Germany 470053-908 N800V P 200 P5 40 W C 51 O Germany 470053-883 The following Compaq Evo Notebook N800v model uses config. code KSQZ and feature: ■ TouchPad pointing device ■ 8-cell...
Maintenance and Service Guide
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... 470053-856 N800V P 180 X4 30 V C 25 O Germany 470053-829 N800v P 170 P5 40 W C 25 2 Germany 470045-606 N800v P 170 P5 40 W C 25 O Germany 470045-605 N800V P 170 X4 30 V C 25 2 Germany 470045-608 N800V P 170 X4 30 V C 25 O Germany 470045-607 1-12 Maintenance and Service Guide Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models...
... 470053-856 N800V P 180 X4 30 V C 25 O Germany 470053-829 N800v P 170 P5 40 W C 25 2 Germany 470045-606 N800v P 170 P5 40 W C 25 O Germany 470045-605 N800V P 170 X4 30 V C 25 2 Germany 470045-608 N800V P 170 X4 30 V C 25 O Germany 470045-607 1-12 Maintenance and Service Guide Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models...
Maintenance and Service Guide
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... feature: ■ TouchPad ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of discrete video memory ■ 1-year warranty on parts and labor N800V P 200 P5 40 W C 25 2 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470053-885 470053-886 470053-888 470053...875 470053-876 470053-877 470053-857 470053-878 470053-879 470053-880 470053-881 470053-882 Maintenance and Service Guide 1-13 Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config.
... feature: ■ TouchPad ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of discrete video memory ■ 1-year warranty on parts and labor N800V P 200 P5 40 W C 25 2 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470053-885 470053-886 470053-888 470053...875 470053-876 470053-877 470053-857 470053-878 470053-879 470053-880 470053-881 470053-882 Maintenance and Service Guide 1-13 Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config.
Maintenance and Service Guide
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Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800V P 180 P5 40 W C 25 2 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470053-770 470053-771 470053-772 470053-.../Finland Switzerland Turkey United Kingdom 470053-788 470053-789 470053-790 470053-769 470053-791 470053-795 470053-796 470053-797 470053-798 470053-800 N800V P 180 P5 40 W C 25 O Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470053-739 470053-740 470053-746 470053...
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800V P 180 P5 40 W C 25 2 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470053-770 470053-771 470053-772 470053-.../Finland Switzerland Turkey United Kingdom 470053-788 470053-789 470053-790 470053-769 470053-791 470053-795 470053-796 470053-797 470053-798 470053-800 N800V P 180 P5 40 W C 25 O Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470053-739 470053-740 470053-746 470053...
Maintenance and Service Guide
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Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800V P 180 X4 30 V C 25 2 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470053-831 470053-836 470053-838 470053-.../Finland Switzerland Turkey United Kingdom 470053-847 470053-848 470053-849 470053-850 470053-830 470053-851 470053-852 470053-853 470053-854 470053-855 N800V P 180 X4 30 V C 25 O Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470053-804 470053-806 470053-808 470053...
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800V P 180 X4 30 V C 25 2 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470053-831 470053-836 470053-838 470053-.../Finland Switzerland Turkey United Kingdom 470053-847 470053-848 470053-849 470053-850 470053-830 470053-851 470053-852 470053-853 470053-854 470053-855 N800V P 180 X4 30 V C 25 O Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470053-804 470053-806 470053-808 470053...
Maintenance and Service Guide
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Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of discrete video memory ■ 1-year warranty on parts and labor N800v P 170 P5 40 W ...United Kingdom 470044-541 470044-542 470044-543 470044-530 470044-544 470044-545 470044-546 470044-547 470044-548 470044-549 N800v P 170 P5 40 W C 25 O Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The ...
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of discrete video memory ■ 1-year warranty on parts and labor N800v P 170 P5 40 W ...United Kingdom 470044-541 470044-542 470044-543 470044-530 470044-544 470044-545 470044-546 470044-547 470044-548 470044-549 N800v P 170 P5 40 W C 25 O Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The ...
Maintenance and Service Guide
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Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800v P 170 X4 30 V C 25 2 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470044-710 470044-711 470044-712 470044-... Sweden Switzerland Turkey United Kingdom 470044-720 470044-721 470044-422 470044-707 470044-723 470044-724 470044-725 470044-726 470044-727 470044-728 N800v P 170 X4 30 V C 25 O Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470044-551 470044-552 470044-553 470044...
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800v P 170 X4 30 V C 25 2 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470044-710 470044-711 470044-712 470044-... Sweden Switzerland Turkey United Kingdom 470044-720 470044-721 470044-422 470044-707 470044-723 470044-724 470044-725 470044-726 470044-727 470044-728 N800v P 170 X4 30 V C 25 O Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470044-551 470044-552 470044-553 470044...
Maintenance and Service Guide
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...Table 1-3 Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4 Ah Li ion battery pack ■ 1-year warranty on parts and labor N800v P 170 X4 30 V C 25 O French Canada 470035-200 United States 470035-202 N800v P ... Kingdom 470035-779 470035-781 470035-782 470035-757 470035-784 470035-785 470035-787 470035-788 470035-790 470035-791 N800v P 160 X4 20 V C 25 O Belgium Czech Republic Denmark European International France French Canada Greece/Poland Hungary Israel...
...Table 1-3 Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4 Ah Li ion battery pack ■ 1-year warranty on parts and labor N800v P 170 X4 30 V C 25 O French Canada 470035-200 United States 470035-202 N800v P ... Kingdom 470035-779 470035-781 470035-782 470035-757 470035-784 470035-785 470035-787 470035-788 470035-790 470035-791 N800v P 160 X4 20 V C 25 O Belgium Czech Republic Denmark European International France French Canada Greece/Poland Hungary Israel...
Maintenance and Service Guide
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Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components Item 1 Description Spare Part Number Displays Contain parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 15-inch, UXGA WVA 15-inch, UXGA 15-inch, SXGA+ 15-inch, XGA 14-inch, XGA 322511-001 286872-001 286871-001 286870-001...
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components Item 1 Description Spare Part Number Displays Contain parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 15-inch, UXGA WVA 15-inch, UXGA 15-inch, SXGA+ 15-inch, XGA 14-inch, XGA 322511-001 286872-001 286871-001 286870-001...
Maintenance and Service Guide
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... with silver finish for use with Presario 2800 models Contains parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models Includes: 285261-001 286868-001 Left hinge cover Right hinge cover PC Card bezel PC Card slot space saver Keyboard shield TouchPad bracket Display assembly release Left display support Fan channel Right...
... with silver finish for use with Presario 2800 models Contains parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models Includes: 285261-001 286868-001 Left hinge cover Right hinge cover PC Card bezel PC Card slot space saver Keyboard shield TouchPad bracket Display assembly release Left display support Fan channel Right...
Maintenance and Service Guide
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...-001 285259-001 285260-001 Maintenance and Service Guide 3-9 for use only with Evo Notebook N800c and Evo Notebook N800v models) For TouchPad only (silver finish for use with Presario 2800 models) For TouchPad only (carbon finish for use with Evo Notebook N800c, N800v, and N800w models) Hard drives 60 GB 40 GB 40 GB (does not include hard...
...-001 285259-001 285260-001 Maintenance and Service Guide 3-9 for use only with Evo Notebook N800c and Evo Notebook N800v models) For TouchPad only (silver finish for use with Presario 2800 models) For TouchPad only (carbon finish for use with Evo Notebook N800c, N800v, and N800w models) Hard drives 60 GB 40 GB 40 GB (does not include hard...
Maintenance and Service Guide
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... WH 281234-001 Battery bezels Battery bezel with silver finish for use with Presario 2800 models Battery bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286876-001 286877-001 MultiBay devices Diskette drive 24X Max CD-ROM drive 24X Max CD-RW drive 16X Max CD-RW drive...
... WH 281234-001 Battery bezels Battery bezel with silver finish for use with Presario 2800 models Battery bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286876-001 286877-001 MultiBay devices Diskette drive 24X Max CD-ROM drive 24X Max CD-RW drive 16X Max CD-RW drive...
Maintenance and Service Guide
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...: Computer System Major Components (Continued) Item 19 20 21 Description Base enclosures (includes shield) With silver finish (Presario 2800 models only) With carbon finish (Evo Notebook N800c, N800v, and N800w models) Mini PCI communications boards Modem, type III, mini PCI, 56 Kbps (United States) Modem, type III, mini PCI, 56 Kbps (International) Modem, type...
...: Computer System Major Components (Continued) Item 19 20 21 Description Base enclosures (includes shield) With silver finish (Presario 2800 models only) With carbon finish (Evo Notebook N800c, N800v, and N800w models) Mini PCI communications boards Modem, type III, mini PCI, 56 Kbps (United States) Modem, type III, mini PCI, 56 Kbps (International) Modem, type...
Maintenance and Service Guide
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... for use with Presario 2800 models) Spare Part Number 286868-001 (contains parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models) Item 1 2 3 4 5 Description Left hinge cover Right hinge cover PC Card bezel PC Card slot space saver Keyboard shield 6 Display release assembly 7 Left display support 8 Fan channel Item 9 10 11 12...
... for use with Presario 2800 models) Spare Part Number 286868-001 (contains parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models) Item 1 2 3 4 5 Description Left hinge cover Right hinge cover PC Card bezel PC Card slot space saver Keyboard shield 6 Display release assembly 7 Left display support 8 Fan channel Item 9 10 11 12...
Maintenance and Service Guide
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Maintenance and Service Guide 5-5 To remove the battery bezel, slide the bezel straight down (Figure 5-3). Removal and Replacement Procedures 4. Removing the Battery Bezel Battery Bezel Spare Part Number Information Battery bezel with silver finish for use with Presario 2800 models Battery bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286876-001 286877-001 Reverse the above procedures to install the battery bezel. Figure 5-3.
Maintenance and Service Guide 5-5 To remove the battery bezel, slide the bezel straight down (Figure 5-3). Removal and Replacement Procedures 4. Removing the Battery Bezel Battery Bezel Spare Part Number Information Battery bezel with silver finish for use with Presario 2800 models Battery bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286876-001 286877-001 Reverse the above procedures to install the battery bezel. Figure 5-3.
Maintenance and Service Guide
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... Part Number Information Hard drive bezel with silver finish for use with Presario 2800 models Hard drive bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286874-001 286875-001 Reverse the above procedure to the hard drive (Figure 5-6). 8. Remove the two PM3.0 × 4.0 screws 1 that secure the hard...
... Part Number Information Hard drive bezel with silver finish for use with Presario 2800 models Hard drive bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286874-001 286875-001 Reverse the above procedure to the hard drive (Figure 5-6). 8. Remove the two PM3.0 × 4.0 screws 1 that secure the hard...
Maintenance and Service Guide
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.../Hardware Kit, spare part number 285261-001 for Presario 2800 models, and spare part number 286868-001 for disassembly (Section 5.3). 2. Prepare the computer for Evo Notebook N800c, N800v, and N800w models. 5-10 Maintenance and Service Guide Removal and Replacement Procedures 1. Turn the computer bottom side up with silver finish for Presario 2800 models and...
.../Hardware Kit, spare part number 285261-001 for Presario 2800 models, and spare part number 286868-001 for disassembly (Section 5.3). 2. Prepare the computer for Evo Notebook N800c, N800v, and N800w models. 5-10 Maintenance and Service Guide Removal and Replacement Procedures 1. Turn the computer bottom side up with silver finish for Presario 2800 models and...