Windows XP SP1 on Compaq Evo Notebooks
Page 9
... Deskpro and Armada computers are included on Compaq Evo Notebooks 9 Software Delivery Delivery methods for software updates available for Compaq commercial computers include: • Compaq Support Software CD • Compaq Worldwide Web Site and Download Facility Compaq Support Software CD The Compaq Support Software CD (SSCD) includes updated drivers and utilities for driver and ROM updates and product software enhancements...
... Deskpro and Armada computers are included on Compaq Evo Notebooks 9 Software Delivery Delivery methods for software updates available for Compaq commercial computers include: • Compaq Support Software CD • Compaq Worldwide Web Site and Download Facility Compaq Support Software CD The Compaq Support Software CD (SSCD) includes updated drivers and utilities for driver and ROM updates and product software enhancements...
Windows XP SP1 on Compaq Evo Notebooks
Page 10
..., visit the Compaq Web site at: http://www.compaq.com For international information, visit the Compaq Web site at: http://www.compaq.com/corporate/overview/world_offices.html 17A8-0902A-WWEN Do I upgrade to deploy SP1 based on Compaq Evo Notebooks 10 Frequently Asked Questions Should I need to reinstall the service pack after changing system drivers or network protocols...
..., visit the Compaq Web site at: http://www.compaq.com For international information, visit the Compaq Web site at: http://www.compaq.com/corporate/overview/world_offices.html 17A8-0902A-WWEN Do I upgrade to deploy SP1 based on Compaq Evo Notebooks 10 Frequently Asked Questions Should I need to reinstall the service pack after changing system drivers or network protocols...
Evo Notebook N600c Software Overview
Page 3
...A 4.05 A (CD) N/A 4.1 A 2.00 A (CD) ATI Video Driver (Windows 95 and Windows 98) ATI Video M6 Driver (Windows 98) 7.00 A N/A Biologon Security System Drivers Compaq Application Installer continued 2.00 A 1.00 A Evo N400c (700 MHz) Preinstall 5.11 A Evo N400c (850 MHz)/ N600c Preinstall 5.11 A 4.05 A (CD) 5.12 ...a comparison of Windows 98 software component versions. Evo Notebook N600c Software Overview 3 Highlights Benefits of the new Evo™ Notebook N600c and N400c (850 MHz) preinstall image include: • New audio and video drivers for the ESS Allegro audio and ATI graphics ...
...A 4.05 A (CD) N/A 4.1 A 2.00 A (CD) ATI Video Driver (Windows 95 and Windows 98) ATI Video M6 Driver (Windows 98) 7.00 A N/A Biologon Security System Drivers Compaq Application Installer continued 2.00 A 1.00 A Evo N400c (700 MHz) Preinstall 5.11 A Evo N400c (850 MHz)/ N600c Preinstall 5.11 A 4.05 A (CD) 5.12 ...a comparison of Windows 98 software component versions. Evo Notebook N600c Software Overview 3 Highlights Benefits of the new Evo™ Notebook N600c and N400c (850 MHz) preinstall image include: • New audio and video drivers for the ESS Allegro audio and ATI graphics ...
Evo Notebook N600c Software Overview
Page 4
Windows 98 Software Component Version Comparison (continued) Software Component Compaq Armada Dock Driver Compaq DVD Solution Compaq Easy Access Buttons Software 32 Compaq Internet Favorites Compaq Knowledge Center Desktop/Portable Web Agents (Win32) Armada Family Preinstall-C 1.50 A 1.00 E 2.05 A 1.20 A N/A 4.20 J (preloaded) Diagnostics for Windows 95 and Windows 98 ... A 1.00 B 3.00 B 4.00 B 1.00 A (CD) 4.00 G 1.00 A (CD) 4.10 B 1.00 C 5.01 A (CD) 2.30 C (preloaded) 4.00 C 1.01 A 5.01 A (CD) 2.40 A (preloaded) 5.00 B 15KR-0901A-WWEN Evo Notebook N600c Software Overview 4 Table 1.
Windows 98 Software Component Version Comparison (continued) Software Component Compaq Armada Dock Driver Compaq DVD Solution Compaq Easy Access Buttons Software 32 Compaq Internet Favorites Compaq Knowledge Center Desktop/Portable Web Agents (Win32) Armada Family Preinstall-C 1.50 A 1.00 E 2.05 A 1.20 A N/A 4.20 J (preloaded) Diagnostics for Windows 95 and Windows 98 ... A 1.00 B 3.00 B 4.00 B 1.00 A (CD) 4.00 G 1.00 A (CD) 4.10 B 1.00 C 5.01 A (CD) 2.30 C (preloaded) 4.00 C 1.01 A 5.01 A (CD) 2.40 A (preloaded) 5.00 B 15KR-0901A-WWEN Evo Notebook N600c Software Overview 4 Table 1.
Evo Notebook N600c Software Overview
Page 5
... Etherlink 3C905C 5.11 A 10/100 PCI NIC Allegro Audio Driver N/A Altiris Express Client 4.10 B Armada Netflex-3 Ethernet Drivers 2.00 A ATI Video Driver (NT 4.0) 4.00 A ATI Video M6 Driver N/A (Windows NT) CardWare 2.12 C (preloaded) Compaq Application Installer 1.00 A Compaq DVD Solution 1.00 E Compaq Easy Access Buttons Software 32 2.05 B continued Evo N400c (700 MHz) Preinstall 5.11 A 4.03 B 4.10 B N/A 4.00...
... Etherlink 3C905C 5.11 A 10/100 PCI NIC Allegro Audio Driver N/A Altiris Express Client 4.10 B Armada Netflex-3 Ethernet Drivers 2.00 A ATI Video Driver (NT 4.0) 4.00 A ATI Video M6 Driver N/A (Windows NT) CardWare 2.12 C (preloaded) Compaq Application Installer 1.00 A Compaq DVD Solution 1.00 E Compaq Easy Access Buttons Software 32 2.05 B continued Evo N400c (700 MHz) Preinstall 5.11 A 4.03 B 4.10 B N/A 4.00...
Evo Notebook N600c Software Overview
Page 6
Evo Notebook N600c Software Overview 6 Table 2. Windows NT 4.0 Software Component Version Comparison (continued) Software Component Armada Family Preinstall-C Compaq Internet Favorites Compaq Knowledge Center Desktop/Portable Web ...Agents (Win32) 1.20 A N/A 4.20 J (preloaded) Diagnostics for Windows NT 3.01 G (preloaded) Hot Key Support Software 1.10 A (Win32) Insight Management Agents (Win32) 4.20 G (preloaded) Intel SpeedStep N/A Application M2E Audio Driver (Windows NT 4.0) 4.03 C Mobile Modem Drivers...
Evo Notebook N600c Software Overview 6 Table 2. Windows NT 4.0 Software Component Version Comparison (continued) Software Component Armada Family Preinstall-C Compaq Internet Favorites Compaq Knowledge Center Desktop/Portable Web ...Agents (Win32) 1.20 A N/A 4.20 J (preloaded) Diagnostics for Windows NT 3.01 G (preloaded) Hot Key Support Software 1.10 A (Win32) Insight Management Agents (Win32) 4.20 G (preloaded) Intel SpeedStep N/A Application M2E Audio Driver (Windows NT 4.0) 4.03 C Mobile Modem Drivers...
Evo Notebook N600c Software Overview
Page 7
... 2.00 A (CD) ATI Video Driver 2.00 A ATI M6 Video Driver N/A Biologon Security System N/A Drivers Compaq Application Installer 1.00 A Compaq Armada Dock Driver 1.50 A Compaq DVD Solution 1.00 E Compaq Easy Access Buttons Software 2.05 A Compaq Internet favorites 1.20 A Compaq Knowledge N/A Center Diagnostics for Windows 3.01...(for Evo N400c 850 MHz and N600c models. Evo Notebook N600c Software Overview 7 Microsoft Windows 2000 Microsoft Windows 2000 Professional with Service Pack Two is the preinstalled operating system for Evo N400c 700 MHz models. Compaq also supports...
... 2.00 A (CD) ATI Video Driver 2.00 A ATI M6 Video Driver N/A Biologon Security System N/A Drivers Compaq Application Installer 1.00 A Compaq Armada Dock Driver 1.50 A Compaq DVD Solution 1.00 E Compaq Easy Access Buttons Software 2.05 A Compaq Internet favorites 1.20 A Compaq Knowledge N/A Center Diagnostics for Windows 3.01...(for Evo N400c 850 MHz and N600c models. Evo Notebook N600c Software Overview 7 Microsoft Windows 2000 Microsoft Windows 2000 Professional with Service Pack Two is the preinstalled operating system for Evo N400c 700 MHz models. Compaq also supports...
Evo Notebook N600c Software Overview
Page 8
.... Software Delivery Software delivery methods available for the Evo N400c. The QRCD Application Recovery provides a majority of drivers, utilities, and applications that are included on the computer. Compaq Support Software CD The Compaq Support Software CD (SSCD) includes updated drivers and utilities for Evo Notebook computers are preinstalled on the Compaq SSCD. Subscriptions can be purchased through an...
.... Software Delivery Software delivery methods available for the Evo N400c. The QRCD Application Recovery provides a majority of drivers, utilities, and applications that are included on the computer. Compaq Support Software CD The Compaq Support Software CD (SSCD) includes updated drivers and utilities for Evo Notebook computers are preinstalled on the Compaq SSCD. Subscriptions can be purchased through an...
Evo Notebook N600c Software Overview
Page 9
... SoftPaq Descriptions SoftPaq 3Com Etherlink 10/100 PCI NIC Altiris Express Client BioLogon Security System Drivers CardWare Compaq Application Installer Compaq Check Dock Utility Compaq Internet Favorites Diagnostics Easy Access Buttons Software Easy Point IV Hot Key Support Insight Management Agents... sets basic configuration allowing the system to the Compaq Web site regularly for updates. Table 5. Refer to boot 15KR-0901A-WWEN Evo Notebook N600c Software Overview 9 Compaq Worldwide Web Site and Download Facility Individual drivers and utilities can be downloaded, in the form...
... SoftPaq Descriptions SoftPaq 3Com Etherlink 10/100 PCI NIC Altiris Express Client BioLogon Security System Drivers CardWare Compaq Application Installer Compaq Check Dock Utility Compaq Internet Favorites Diagnostics Easy Access Buttons Software Easy Point IV Hot Key Support Insight Management Agents... sets basic configuration allowing the system to the Compaq Web site regularly for updates. Table 5. Refer to boot 15KR-0901A-WWEN Evo Notebook N600c Software Overview 9 Compaq Worldwide Web Site and Download Facility Individual drivers and utilities can be downloaded, in the form...
Evo Notebook N600c Software Overview
Page 11
... system administrator with computer management software vendors. • Configuration Management-Provides the latest drivers, utilities, and support software to manage computers intelligently. Evo Notebook N600c Software Overview 11 Intelligent Manageability ! Windows 98 ! Compaq Web Site QuickRestore CD With Intelligent Manageability, Compaq responds to the need by increasing its value over the life of the product...
... system administrator with computer management software vendors. • Configuration Management-Provides the latest drivers, utilities, and support software to manage computers intelligently. Evo Notebook N600c Software Overview 11 Intelligent Manageability ! Windows 98 ! Compaq Web Site QuickRestore CD With Intelligent Manageability, Compaq responds to the need by increasing its value over the life of the product...
Evo Notebook N600c Software Overview
Page 12
... DriveLock DriveLock is a security feature that provides easy access to create and play back multimedia content on computer hard drives. Evo Notebook N600c Software Overview 12 Video ! Driver support is a collection of the chipset. Compaq ! This PCI audio chipset accelerates Microsoft DirectSound applications. Two passwords control access to the hard drives, which provide customers...
... DriveLock DriveLock is a security feature that provides easy access to create and play back multimedia content on computer hard drives. Evo Notebook N600c Software Overview 12 Video ! Driver support is a collection of the chipset. Compaq ! This PCI audio chipset accelerates Microsoft DirectSound applications. Two passwords control access to the hard drives, which provide customers...
Evo Notebook N600c Software Overview
Page 16
... features of each of software components for Evo N600c/N400c models. Is the preinstall image on Evo Notebook models during the life of these white papers will significantly improve overall performance. 15KR-0901A-WWEN Therefore, Compaq will make every effort to use with ...maintain a single list of the listed software components. For customers without Web access, the Compaq Software Support CD Kit is designed for use . Evo Notebook N600c Software Overview 16 Frequently Asked Questions Are drivers for MultiPort options included with the new preinstall image?
... features of each of software components for Evo N600c/N400c models. Is the preinstall image on Evo Notebook models during the life of these white papers will significantly improve overall performance. 15KR-0901A-WWEN Therefore, Compaq will make every effort to use with ...maintain a single list of the listed software components. For customers without Web access, the Compaq Software Support CD Kit is designed for use . Evo Notebook N600c Software Overview 16 Frequently Asked Questions Are drivers for MultiPort options included with the new preinstall image?
Evo Notebook N600c Software Overview
Page 17
How do I know what has changed? Evo Notebook N600c Software Overview 17 How will be installed prior to use. Can I use these same software components on ("unbundling"). Preinstalled software refers to the current line of preloaded software easy by Compaq. Compaq has made to drivers, hardware enabling utilities and applications that provide additional non-critical features...
How do I know what has changed? Evo Notebook N600c Software Overview 17 How will be installed prior to use. Can I use these same software components on ("unbundling"). Preinstalled software refers to the current line of preloaded software easy by Compaq. Compaq has made to drivers, hardware enabling utilities and applications that provide additional non-critical features...
Maintenance and Service Guide
Page 32
Table 2-2. Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual
Table 2-2. Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual
Maintenance and Service Guide
Page 41
..., follow any instructions that appear. 8. Follow the on or restart the notebook. 4. select Advanced and then select to recover the notebook's original operating system and drivers. Turn on -screen instructions for installing the drivers. 10. If prompted, accept the recommended partition size. If the hard ... C without installing the factory software, select Advanced, and then select not to reboot the notebook, press ctrl+alt+del, and then follow the displayed instructions. After the drivers have been installed, the application software may be installed. Use the arrow keys to select ...
..., follow any instructions that appear. 8. Follow the on or restart the notebook. 4. select Advanced and then select to recover the notebook's original operating system and drivers. Turn on -screen instructions for installing the drivers. 10. If prompted, accept the recommended partition size. If the hard ... C without installing the factory software, select Advanced, and then select not to reboot the notebook, press ctrl+alt+del, and then follow the displayed instructions. After the drivers have been installed, the application software may be installed. Use the arrow keys to select ...
Maintenance and Service Guide
Page 103
...suspending. Blinking cursor appears while system is installed. Check power supply. Check display cable connections, replace display assembly. If notebook is active. Display cable connection SDRAM modules CPU module Display assembly Motherboard White display Adjust display brightness. Press Fn+F5...set to enter) Standby or Hibernation mode. If problem appears after installing new software (including drivers), uninstall that software. Try external monitor. Notebook won't suspend if connection to resume if network card is loading and checking hardware and network connections....
...suspending. Blinking cursor appears while system is installed. Check power supply. Check display cable connections, replace display assembly. If notebook is active. Display cable connection SDRAM modules CPU module Display assembly Motherboard White display Adjust display brightness. Press Fn+F5...set to enter) Standby or Hibernation mode. If problem appears after installing new software (including drivers), uninstall that software. Try external monitor. Notebook won't suspend if connection to resume if network card is loading and checking hardware and network connections....
Maintenance and Service Guide
Page 107
...mouse is connected. Not all third-party memory cards have been tested for sound resource conflicts in Control Panel. Test audio with notebook. Make sure speaker assembly cable is connected, Use BIOS Setup to check settings. Use only DDR-266 SDRAM modules. Check whether... Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Use memory troubleshooter in Mouse Properties. SDRAM module SDRAM...
...mouse is connected. Not all third-party memory cards have been tested for sound resource conflicts in Control Panel. Test audio with notebook. Make sure speaker assembly cable is connected, Use BIOS Setup to check settings. Use only DDR-266 SDRAM modules. Check whether... Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Use memory troubleshooter in Mouse Properties. SDRAM module SDRAM...
Maintenance and Service Guide
Page 108
... Test ports with e-Diagtools diagnostics. In a hotel, ask for latest USB drivers. Check settings in Control Panel. Open hardware Device Manager. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Restart notebook. If modem has a conflict, try the other port. Motherboard Check settings ...problems Call Center: Suggestions Repair Center: Likely Causes Check connections. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line....
... Test ports with e-Diagtools diagnostics. In a hotel, ask for latest USB drivers. Check settings in Control Panel. Open hardware Device Manager. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Restart notebook. If modem has a conflict, try the other port. Motherboard Check settings ...problems Call Center: Suggestions Repair Center: Likely Causes Check connections. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line....
Maintenance and Service Guide
Page 109
...or Category 5 for DMA conflict with e-Diagtools diagnostics. Open Hardware Device Manager. Test LAN with ECP parallel port. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is not blocked, ports face... of infrared radiation can cause transmission errors. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). Motherboard Repair Center: Comments Service Manual Troubleshooting and Diagnostics ...
...or Category 5 for DMA conflict with e-Diagtools diagnostics. Open Hardware Device Manager. Test LAN with ECP parallel port. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is not blocked, ports face... of infrared radiation can cause transmission errors. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). Motherboard Repair Center: Comments Service Manual Troubleshooting and Diagnostics ...
Maintenance and Service Guide
Page 110
Restart notebook. Repair Center: Comments Make sure all cables are associated with buttons in One-Touch tab of Keyboard in Control Panel. Declared to be caused by ... PCAs Motherboard One-Touch button problems Buttons not working properly On-screen display does not appear when button is affected, replace PCMCIA socket. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Using a flashlight, look for damaged coaxial cables or connectors. Declared to be...
Restart notebook. Repair Center: Comments Make sure all cables are associated with buttons in One-Touch tab of Keyboard in Control Panel. Declared to be caused by ... PCAs Motherboard One-Touch button problems Buttons not working properly On-screen display does not appear when button is affected, replace PCMCIA socket. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Using a flashlight, look for damaged coaxial cables or connectors. Declared to be...