Brochure
Page 1
Cisco SPA525G2 5-Line IP Phone with the Cisco Unified Communications 500 Series for Small Business Figure 1. Page 1 of User Experience Highlights ● Full-featured and stylish business IP phone supporting up to two Cisco® SPA500S Expansion Modules (32 button attendant consoles) ● Cisco Mobile Link: Bluetooth... Protocol (SIP) and Smart Phone Control Protocol (SPCP) with Color Display © 2010 Cisco and/or its affiliates. Data Sheet Cisco SPA525G2 5-Line IP Phone Cisco Small Business 5-Line Business IP Phone with Enhanced Connectivity and Media for a New Level of 1...
Cisco SPA525G2 5-Line IP Phone with the Cisco Unified Communications 500 Series for Small Business Figure 1. Page 1 of User Experience Highlights ● Full-featured and stylish business IP phone supporting up to two Cisco® SPA500S Expansion Modules (32 button attendant consoles) ● Cisco Mobile Link: Bluetooth... Protocol (SIP) and Smart Phone Control Protocol (SPCP) with Color Display © 2010 Cisco and/or its affiliates. Data Sheet Cisco SPA525G2 5-Line IP Phone Cisco Small Business 5-Line Business IP Phone with Enhanced Connectivity and Media for a New Level of 1...
Brochure
Page 2
... power supply for businesses that includes HD voice, on mute, and turns off when mute is Cisco Public Information. The Cisco SPA525G2 provides encrypted signaling, media, and provisioning information, using a Bluetooth or 2.5-mm headset for receptionist positions. Cisco SPA Secure Remote Provisioning provides a highly secure mechanism for the service provider to voicemail Accesses call history...
... power supply for businesses that includes HD voice, on mute, and turns off when mute is Cisco Public Information. The Cisco SPA525G2 provides encrypted signaling, media, and provisioning information, using a Bluetooth or 2.5-mm headset for receptionist positions. Cisco SPA Secure Remote Provisioning provides a highly secure mechanism for the service provider to voicemail Accesses call history...
Brochure
Page 5
...Regulatory compliance FCC, CE, C-Tick, Wi-Fi, hearing aid compatible (HAC), Reduction of 6 Page 5 of Hazardous Substances (RoHS), Bluetooth Safety ● UL 60950 ● C-UL 60950 ● EN 60950 ● IEC 60950 Electromagnetic compatibility ● FCC Part ... providers) Table 6. Table 6 lists the optional accessories. Ordering Information Part Number SPA525G2 SPA525G2-RC Description Cisco SPA525G2 5-Line IP Phone Cisco SPA525G2 RC SKU (remote customization for the Cisco SPA525G2 IP Phone. Optional Accessories Part Number MB100 PA100-NA PA100-UK PA100-EU PA100...
...Regulatory compliance FCC, CE, C-Tick, Wi-Fi, hearing aid compatible (HAC), Reduction of 6 Page 5 of Hazardous Substances (RoHS), Bluetooth Safety ● UL 60950 ● C-UL 60950 ● EN 60950 ● IEC 60950 Electromagnetic compatibility ● FCC Part ... providers) Table 6. Table 6 lists the optional accessories. Ordering Information Part Number SPA525G2 SPA525G2-RC Description Cisco SPA525G2 5-Line IP Phone Cisco SPA525G2 RC SKU (remote customization for the Cisco SPA525G2 IP Phone. Optional Accessories Part Number MB100 PA100-NA PA100-UK PA100-EU PA100...
User Manual
Page 4
... Statement 2 Federal Communication Commission Interference Statement 2 IMPORTANT NOTE 3 Industry Canada Statement 3 Chapter 1: Getting Started 7 Overview of the Cisco SPA 525G/525G2 IP Phone 8 Caring for Your Phone 9 Understanding Your Phone's Lines and Buttons 10 Phone Components 10 Softkey Buttons...Using Phone Hardware and Accessories 17 Using the Speakerphone 17 Using Wired and Wireless Headsets 17 Connecting the Headset 17 Connecting Bluetooth Headsets 18 Using a Headset with Your IP Phone 20 Switching Between the Handset/Headset/Speakerphone During a Call 21 ...
... Statement 2 Federal Communication Commission Interference Statement 2 IMPORTANT NOTE 3 Industry Canada Statement 3 Chapter 1: Getting Started 7 Overview of the Cisco SPA 525G/525G2 IP Phone 8 Caring for Your Phone 9 Understanding Your Phone's Lines and Buttons 10 Phone Components 10 Softkey Buttons...Using Phone Hardware and Accessories 17 Using the Speakerphone 17 Using Wired and Wireless Headsets 17 Connecting the Headset 17 Connecting Bluetooth Headsets 18 Using a Headset with Your IP Phone 20 Switching Between the Handset/Headset/Speakerphone During a Call 21 ...
User Manual
Page 7
... Buttons 64 Creating Numerical Speed Dials 64 Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone 65 Enabling Bluetooth (Cisco SPA 525G/525G2) 65 Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone 66 Initiating Pairing from the Cisco SPA 525G2 67 Initiating Pairing from Your Bluetooth-Enabled Mobile Phone 68 Importing Your Mobile Phone...
... Buttons 64 Creating Numerical Speed Dials 64 Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone 65 Enabling Bluetooth (Cisco SPA 525G/525G2) 65 Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone 66 Initiating Pairing from the Cisco SPA 525G2 67 Initiating Pairing from Your Bluetooth-Enabled Mobile Phone 68 Importing Your Mobile Phone...
User Manual
Page 9
Contents Configuring Wi-Fi Configuring Bluetooth Bluetooth Mode Bluetooth Profiles Upgrading Firmware Chapter 6: Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP Phone Connecting a Single Cisco SPA 500S Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500S Appendix A: Where to Go From Here 100 101 101 102 102 103 104 105 109 110 111 112 113 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 6
Contents Configuring Wi-Fi Configuring Bluetooth Bluetooth Mode Bluetooth Profiles Upgrading Firmware Chapter 6: Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP Phone Connecting a Single Cisco SPA 500S Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500S Appendix A: Where to Go From Here 100 101 101 102 102 103 104 105 109 110 111 112 113 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 6
User Manual
Page 12
... 525G/525G2 has a 320 x 240 color, 3.2" inch LCD screen and provides up to attach a Cisco SPA 500S attendant console) • Bluetooth capability for headset support • Bluetooth capability for mobile phone pairing (Cisco SPA 525G2 model) • 2.5mm stereo earphone jack for headset • Wireless-G client support • Kensington security slot support Caring for...
... 525G/525G2 has a 320 x 240 color, 3.2" inch LCD screen and provides up to attach a Cisco SPA 500S attendant console) • Bluetooth capability for headset support • Bluetooth capability for mobile phone pairing (Cisco SPA 525G2 model) • 2.5mm stereo earphone jack for headset • Wireless-G client support • Kensington security slot support Caring for...
User Manual
Page 16
...example, to pick up (answer) a call at that called you have entered, or the number that you to the wireless network or Bluetooth device). Dial Dials the string of numbers that you have highlighted in your phone. See "Picking Up a Call," on page 44.... GrPickup Allows you can edit numbers or letters, or enable or disable a feature. Getting Started Understanding Your Phone's Lines and Buttons 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function BlindXfer Performs a blind call . See "Performing an Unattended (Blind) Transfer," on page 50. Conf Initiates...
...example, to pick up (answer) a call at that called you have entered, or the number that you to the wireless network or Bluetooth device). Dial Dials the string of numbers that you have highlighted in your phone. See "Picking Up a Call," on page 44.... GrPickup Allows you can edit numbers or letters, or enable or disable a feature. Getting Started Understanding Your Phone's Lines and Buttons 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function BlindXfer Performs a blind call . See "Performing an Unattended (Blind) Transfer," on page 50. Conf Initiates...
User Manual
Page 17
... Enters a sub-menu. PrivHold Puts a call is active until you copied into a list or field. See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on an active shared line. The call on hold on page 65. Paste Pastes the item you unpark ...Your Phone's Lines and Buttons 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function Handset Switches audio from your Bluetooth-enabled mobile phone to update information (such as a song or a ringtone. See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on hold . Hold Places ...
... Enters a sub-menu. PrivHold Puts a call is active until you copied into a list or field. See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on an active shared line. The call on hold on page 65. Paste Pastes the item you unpark ...Your Phone's Lines and Buttons 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function Handset Switches audio from your Bluetooth-enabled mobile phone to update information (such as a song or a ringtone. See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on hold . Hold Places ...
User Manual
Page 18
...menu item. Transfer Performs a call . Using the Keypad and Buttons with Menus 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function Scan Scans for wireless networks or Bluetooth devices. Using Keypad Shortcuts Use the keypad to choose the highlighted item. NOTE Menus and options ...Selects the highlighted item on page 48. See "Parking a Call," on the LCD screen. View Displays more information about a selected item. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 15 See "Transferring Calls," on the phone. XferLX Transfers existing active ...
...menu item. Transfer Performs a call . Using the Keypad and Buttons with Menus 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function Scan Scans for wireless networks or Bluetooth devices. Using Keypad Shortcuts Use the keypad to choose the highlighted item. NOTE Menus and options ...Selects the highlighted item on page 48. See "Parking a Call," on the LCD screen. View Displays more information about a selected item. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 15 See "Transferring Calls," on the phone. XferLX Transfers existing active ...
User Manual
Page 20
To use the speakerphone, press the Speaker button (the handset can be either on page 18. • For wireless, non-Bluetooth headsets (such as Plantronics or Jabra): Follow the instructions for more information. For the latest supported models, contact your particular ...headset for your product to connect the phone to connect a headset: • For Bluetooth headsets: See the "Connecting Bluetooth Headsets" section on or off hook). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 17 Additional information can be found at the...
To use the speakerphone, press the Speaker button (the handset can be either on page 18. • For wireless, non-Bluetooth headsets (such as Plantronics or Jabra): Follow the instructions for more information. For the latest supported models, contact your particular ...headset for your product to connect the phone to connect a headset: • For Bluetooth headsets: See the "Connecting Bluetooth Headsets" section on or off hook). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 17 Additional information can be found at the...
User Manual
Page 21
STEP 3 Select Bluetooth Configuration. To configure the phone to work with Bluetooth devices such as shown in the following graphic: Connecting Bluetooth Headsets Your phone is Bluetooth compatible and works with your headset, first enable Bluetooth: STEP 1 Press the Setup button. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 18 STEP 2 Select User Preferences. Getting Started Using Phone Hardware and Accessories 1 • For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as headsets.
STEP 3 Select Bluetooth Configuration. To configure the phone to work with Bluetooth devices such as shown in the following graphic: Connecting Bluetooth Headsets Your phone is Bluetooth compatible and works with your headset, first enable Bluetooth: STEP 1 Press the Setup button. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 18 STEP 2 Select User Preferences. Getting Started Using Phone Hardware and Accessories 1 • For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as headsets.
User Manual
Page 22
.... STEP 5 Press Save. Choose this option if you will not use a Bluetooth headset, or operate with your headset: STEP 1 Enable Bluetooth as described above. After enabling Bluetooth, create a profile for your Bluetooth-enabled mobile phone. (See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 65 for more information on using the...
.... STEP 5 Press Save. Choose this option if you will not use a Bluetooth headset, or operate with your headset: STEP 1 Enable Bluetooth as described above. After enabling Bluetooth, create a profile for your Bluetooth-enabled mobile phone. (See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 65 for more information on using the...
User Manual
Page 23
...Scroll to On. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 20 STEP 10 Scroll to Connect Automatically and press the Right Arrow key to turn to PIN and enter the PIN for your Bluetooth headset. See the user documentation for your Bluetooth headset for more information... will connect to only one device at a time (either the Bluetooth headset or the Bluetooth-enabled mobile phone.) If multiple Bluetooth devices are in range of the Cisco SPA 525G2, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with the SPA IP ...
...Scroll to On. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 20 STEP 10 Scroll to Connect Automatically and press the Right Arrow key to turn to PIN and enter the PIN for your Bluetooth headset. See the user documentation for your Bluetooth headset for more information... will connect to only one device at a time (either the Bluetooth headset or the Bluetooth-enabled mobile phone.) If multiple Bluetooth devices are in range of the Cisco SPA 525G2, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with the SPA IP ...
User Manual
Page 28
... external USB memory device (optional). STEP 2 Slide the bottom tabs into the top slots. Power port. Connect an Ethernet cable to charge a device such as a Bluetooth-enabled mobile phone if your phone has a mini-USB port. (Optional) Attaching the Desk Stand NOTE Do not attach the desk stand if you are... attaching a Cisco SPA 500S attendant console attach the console before attaching the desk stand. USB port. If you want to mount the phone to this slot and...
... external USB memory device (optional). STEP 2 Slide the bottom tabs into the top slots. Power port. Connect an Ethernet cable to charge a device such as a Bluetooth-enabled mobile phone if your phone has a mini-USB port. (Optional) Attaching the Desk Stand NOTE Do not attach the desk stand if you are... attaching a Cisco SPA 500S attendant console attach the console before attaching the desk stand. USB port. If you want to mount the phone to this slot and...
User Manual
Page 62
... and Call Information, page 90 • Viewing the Wireless Connection Status, page 92 • Advanced Menus for Technical Support Personnel, page 93 Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 59 It contains the following sections: • Configuring Privacy and Security Features,... page 60 • Creating and Using Speed Dials, page 63 • Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone, page 65 • Playing MP3 Files on Your Phone, page 78 • Using the Paging Feature, page 81...
... and Call Information, page 90 • Viewing the Wireless Connection Status, page 92 • Advanced Menus for Technical Support Personnel, page 93 Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 59 It contains the following sections: • Configuring Privacy and Security Features,... page 60 • Creating and Using Speed Dials, page 63 • Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone, page 65 • Playing MP3 Files on Your Phone, page 78 • Using the Paging Feature, page 81...
User Manual
Page 68
... button on page 18.) The Cisco SPA525G2 also supports the use of your Cisco IP phone in -progress calls between your mobile phone and the Cisco SPA 525G2. • Import your mobile phone address book to User Preferences and press Select. See the list of Bluetooth-enabled mobile phones supported with Bluetooth-enabled mobile phone. STEP...
... button on page 18.) The Cisco SPA525G2 also supports the use of your Cisco IP phone in -progress calls between your mobile phone and the Cisco SPA 525G2. • Import your mobile phone address book to User Preferences and press Select. See the list of Bluetooth-enabled mobile phones supported with Bluetooth-enabled mobile phone. STEP...
User Manual
Page 69
... Mobile Phone This feature is posted at the Cisco support community at http://www.cisco.com/go/smallbizsupport, and also consult the latest Cisco SPA 525G2 release notes available at cisco.com. Using Advanced Phone Features Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone 4 STEP 4 With Bluetooth selected, press the Right Arrow key until...
... Mobile Phone This feature is posted at the Cisco support community at http://www.cisco.com/go/smallbizsupport, and also consult the latest Cisco SPA 525G2 release notes available at cisco.com. Using Advanced Phone Features Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone 4 STEP 4 With Bluetooth selected, press the Right Arrow key until...
User Manual
Page 70
... connect to only one device at a time (either the Bluetooth headset or the Bluetooth-enabled mobile phone.) If multiple Bluetooth devices are in range of the Cisco SPA 525G2, the order of devices in the "Enabling Bluetooth (Cisco SPA 525G/ 525G2)" section on page 65. STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to...
... connect to only one device at a time (either the Bluetooth headset or the Bluetooth-enabled mobile phone.) If multiple Bluetooth devices are in range of the Cisco SPA 525G2, the order of devices in the "Enabling Bluetooth (Cisco SPA 525G/ 525G2)" section on page 65. STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to...
User Manual
Page 71
...STEP 4 Select the MAC address of your mobile phone discoverable by other devices. Before starting, it's helpful to make your Cisco SPA 525G2 IP phone. You must turn Bluetooth on, and you may need to configure a separate setting to find the MAC address of your IP phone, go to the... Setup menu and select Status. Ensure Bluetooth is displayed. STEP 3 In the Bluetooth Window, under Devices, find the MAC address of the Cisco SPA 525G2. From your Cisco SPA 525G2 IP phone. STEP 1 On your phone model. Using Advanced Phone Features Using...
...STEP 4 Select the MAC address of your mobile phone discoverable by other devices. Before starting, it's helpful to make your Cisco SPA 525G2 IP phone. You must turn Bluetooth on, and you may need to configure a separate setting to find the MAC address of your IP phone, go to the... Setup menu and select Status. Ensure Bluetooth is displayed. STEP 3 In the Bluetooth Window, under Devices, find the MAC address of the Cisco SPA 525G2. From your Cisco SPA 525G2 IP phone. STEP 1 On your phone model. Using Advanced Phone Features Using...