User Guide
Page 6
... Voice Mail Notifications 53 Chapter 6: Using the Cisco SPA 500S Attendant Console 55 Connecting the Cisco SPA 500S Attendant Console to the IP Phone 56 Connecting a Single Cisco SPA 500S 57 Connecting a Second Cisco SPA 500S 61 Configuring the Cisco SPA 500S 63 Using the Cisco SPA 500S 63 Monitoring the Cisco SPA 500S 64 Appendix A: Where to...
... Voice Mail Notifications 53 Chapter 6: Using the Cisco SPA 500S Attendant Console 55 Connecting the Cisco SPA 500S Attendant Console to the IP Phone 56 Connecting a Single Cisco SPA 500S 57 Connecting a Second Cisco SPA 500S 61 Configuring the Cisco SPA 500S 63 Using the Cisco SPA 500S 63 Monitoring the Cisco SPA 500S 64 Appendix A: Where to...
User Guide
Page 7
... vary, depending on the type of the Cisco Small Business Pro IP Phones, page 8 • Understanding Your Phone's Lines and Buttons, page 10 About This Document This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business IP Phone with a SPCP phone... system, such as the Cisco Unified Communications 500 Series. 1 Getting Started This chapter provides an overview of this document and basic...
... vary, depending on the type of the Cisco Small Business Pro IP Phones, page 8 • Understanding Your Phone's Lines and Buttons, page 10 About This Document This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business IP Phone with a SPCP phone... system, such as the Cisco Unified Communications 500 Series. 1 Getting Started This chapter provides an overview of this document and basic...
User Guide
Page 8
...contents of each chapter in this document and basic information about your Cisco Small Business IP phone. This chapter describes how to install and use Cisco Unified Communications Manager Express (Cisco Unified CME) to configure features for your IP Phone. It includes the following sections: This... chapter describes how to use the Cisco SPA 500S Attendant Console with your phone. This chapter explains how to configure advanced features on using your Cisco Small Business IP phone. This chapter provides an overview of this document ...
...contents of each chapter in this document and basic information about your Cisco Small Business IP phone. This chapter describes how to install and use Cisco Unified Communications Manager Express (Cisco Unified CME) to configure features for your IP Phone. It includes the following sections: This... chapter describes how to use the Cisco SPA 500S Attendant Console with your phone. This chapter explains how to configure advanced features on using your Cisco Small Business IP phone. This chapter provides an overview of this document ...
User Guide
Page 13
...functions (such as buttons that provide a speed dial to a company number, or that access a specialized program that are not available on the Cisco SPA 501G.) Press the Right Arrow or Left Arrow keys on the navigation button to dial phone numbers, enter letters, and choose menu items. ...increase the volume and - When the speaker is off . Press to access a menu to configure features and preferences (such as your directory and speed dials), access your call forwarding). For the Cisco SPA 501G, accesses the Interactive Voice Response menu, which allows you may also provide custom softkey...
...functions (such as buttons that provide a speed dial to a company number, or that access a specialized program that are not available on the Cisco SPA 501G.) Press the Right Arrow or Left Arrow keys on the navigation button to dial phone numbers, enter letters, and choose menu items. ...increase the volume and - When the speaker is off . Press to access a menu to configure features and preferences (such as your directory and speed dials), access your call forwarding). For the Cisco SPA 501G, accesses the Interactive Voice Response menu, which allows you may also provide custom softkey...
User Guide
Page 25
...to the Network 2 Connecting Your Phone to the Network If you are using the Setup Wizard. To connect your network. See Appendix A, "Where to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using an Ethernet connection: STEP 1 Insert one end of the Ethernet cable into the slot marked "SW...." Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 24 STEP 3 Connect the power cable of the wired local network. STEP 2 Insert the other end...
...to the Network 2 Connecting Your Phone to the Network If you are using the Setup Wizard. To connect your network. See Appendix A, "Where to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using an Ethernet connection: STEP 1 Insert one end of the Ethernet cable into the slot marked "SW...." Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 24 STEP 3 Connect the power cable of the wired local network. STEP 2 Insert the other end...
User Guide
Page 27
...of the lights on models with a display screen) and the phone has dial tone. On models with screens display the Cisco logo and then "Initializing Network." Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 26 All of the LCD screen, softkeys are displayed over their associated... soft buttons. After your phone is successfully connected to the network and receives a basic configuration, the extension number appears on the display...
...of the lights on models with a display screen) and the phone has dial tone. On models with screens display the Cisco logo and then "Initializing Network." Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 26 All of the LCD screen, softkeys are displayed over their associated... soft buttons. After your phone is successfully connected to the network and receives a basic configuration, the extension number appears on the display...
User Guide
Page 31
...ringer volume, press the Volume button when the handset is on the Cisco SPA 501G model). Basic techniques to place or answer a call: • Pick up the handset. • Press the Speaker button. • Press the Headset button. • Press a configured line button (to place a call) or a green flashing line ... button to decrease the volume. to increase the volume, or press - Press OK (except on the phone and the speaker button is off. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 30 Using Mute To mute the phone microphone, speaker, or headset microphone, press the Mute...
...ringer volume, press the Volume button when the handset is on the Cisco SPA 501G model). Basic techniques to place or answer a call: • Pick up the handset. • Press the Speaker button. • Press the Headset button. • Press a configured line button (to place a call) or a green flashing line ... button to decrease the volume. to increase the volume, or press - Press OK (except on the phone and the speaker button is off. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 30 Using Mute To mute the phone microphone, speaker, or headset microphone, press the Mute...
User Guide
Page 32
... on hold , press the Hold button. To resume the call, press the flashing red line button for the call. (On the Cisco SPA 502G, press the Resume softkey.) If you have configured speed dials, press the assigned speed dial code and then press AbbrDial. • To answer a call that the call is... of beeps or music on hold plays for the call or select it using the Up or Down navigation button and press the Resume softkey (Cisco SPA 502G). To resume the first call, press the line button for the caller to place the call on hold . If you are put a call...
... on hold , press the Hold button. To resume the call, press the flashing red line button for the call. (On the Cisco SPA 502G, press the Resume softkey.) If you have configured speed dials, press the assigned speed dial code and then press AbbrDial. • To answer a call that the call is... of beeps or music on hold plays for the call or select it using the Up or Down navigation button and press the Resume softkey (Cisco SPA 502G). To resume the first call, press the line button for the caller to place the call on hold . If you are put a call...
User Guide
Page 37
... at an extension in your group, press the GPickUp softkey. To pick up a call ringing at an extension that is configured on one of the line buttons on your phone. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 36 Depending on the way your phone network is... phone and your phone. Placing a Three-Way Conference Call Cisco SPA 502G, Cisco SPA 504G, Cisco SPA 508G, Cisco SPA 509G: To initiate a conference call: STEP 1 During an active call control to your phone administrator. If only one pickup group is configured on hold, a second line is ringing at an extension ...
... at an extension in your group, press the GPickUp softkey. To pick up a call ringing at an extension that is configured on one of the line buttons on your phone. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 36 Depending on the way your phone network is... phone and your phone. Placing a Three-Way Conference Call Cisco SPA 502G, Cisco SPA 504G, Cisco SPA 508G, Cisco SPA 509G: To initiate a conference call: STEP 1 During an active call control to your phone administrator. If only one pickup group is configured on hold, a second line is ringing at an extension ...
User Guide
Page 39
... 501G. STEP 6 Scroll to an entry and press Dial to Call History and press Select. STEP 2 Scroll to dial the number. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 38 STEP 2 Scroll to exit. STEP 4 When the search form appears, you can leave .... Using Basic Phone Functions Using the Local Directory 3 Using the Local Directory The local directory lists the phones and extension numbers in your phone network configuration, you may have the following directories available: NOTE Not available for a particular entry by entering a last name, a first name, or both names, or ...
... 501G. STEP 6 Scroll to an entry and press Dial to Call History and press Select. STEP 2 Scroll to dial the number. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 38 STEP 2 Scroll to exit. STEP 4 When the search form appears, you can leave .... Using Basic Phone Functions Using the Local Directory 3 Using the Local Directory The local directory lists the phones and extension numbers in your phone network configuration, you may have the following directories available: NOTE Not available for a particular entry by entering a last name, a first name, or both names, or ...
User Guide
Page 40
...8226; Placed Calls-Shows the last 60 numbers dialed from the list. Accessing Voicemail To access voicemail, press the Messages button on your voicemail system. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 39 Press Edit Dial to edit the call was from a long distance number, you want to... softkey to edit the call a number in the list, scroll to an entry and press Dial to dial the number. Your system administrator should configure your phone with the correct voicemail number so that you may have to change the number before dialing it. STEP 2 Press OK. Press Cancel ...
...8226; Placed Calls-Shows the last 60 numbers dialed from the list. Accessing Voicemail To access voicemail, press the Messages button on your voicemail system. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 39 Press Edit Dial to edit the call was from a long distance number, you want to... softkey to edit the call a number in the list, scroll to an entry and press Dial to dial the number. Your system administrator should configure your phone with the correct voicemail number so that you may have to change the number before dialing it. STEP 2 Press OK. Press Cancel ...
User Guide
Page 41
... physical phone and retrieve your personal settings and directory number to that phone. Cisco Small Business Pro IP Phone SPA50X User Guide (SPCP) 40 4 Using Advanced Phone Features This chapter describes how to configure advanced features on the network and make and receive calls from Your Phone, ...page 44 • Customizing Your LCD Screen, page 44 • Updating Your Ring Tone, page 46 • Using the Interactive Voice Response Menu on the Cisco SPA 501G, page 47...
... physical phone and retrieve your personal settings and directory number to that phone. Cisco Small Business Pro IP Phone SPA50X User Guide (SPCP) 40 4 Using Advanced Phone Features This chapter describes how to configure advanced features on the network and make and receive calls from Your Phone, ...page 44 • Customizing Your LCD Screen, page 44 • Updating Your Ring Tone, page 46 • Using the Interactive Voice Response Menu on the Cisco SPA 501G, page 47...
User Guide
Page 42
...Press Exit. Press the Setup button. Choose Extension Mobility. Scroll to CME Services and press Select. b. Each speed dial can configure up to 8 speed dials. STEP 2 Enter your configured speed dial buttons). The phone is loaded with your user profile (for example, your username. You can also... configure additional speed dials on unused line buttons on your phone: a. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 41 c. Creating Speed Dials You can be ...
...Press Exit. Press the Setup button. Choose Extension Mobility. Scroll to CME Services and press Select. b. Each speed dial can configure up to 8 speed dials. STEP 2 Enter your configured speed dial buttons). The phone is loaded with your user profile (for example, your username. You can also... configure additional speed dials on unused line buttons on your phone: a. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 41 c. Creating Speed Dials You can be ...
User Guide
Page 43
...and press Select. STEP 2 Scroll to My Phone Apps and press Select. Using Advanced Phone Features Adding and Using Speed Dials 4 You can also configure speed dials using your PC and the IP Phone Web Interface. STEP 6 Enter the following information: • Label: Enter a name or other ...a speed dial that is not associated with a line button. see Chapter 5, "Using the Web Interface." Adding and Using Speed Dials Cisco SPA 502G, Cisco SPA 504G, Cisco SPA 508G, Cisco SPA 509G: To add a personal speed dial number, you can use the phone menu to add a new number. STEP 4 Scroll...
...and press Select. STEP 2 Scroll to My Phone Apps and press Select. Using Advanced Phone Features Adding and Using Speed Dials 4 You can also configure speed dials using your PC and the IP Phone Web Interface. STEP 6 Enter the following information: • Label: Enter a name or other ...a speed dial that is not associated with a line button. see Chapter 5, "Using the Web Interface." Adding and Using Speed Dials Cisco SPA 502G, Cisco SPA 504G, Cisco SPA 508G, Cisco SPA 509G: To add a personal speed dial number, you can use the phone menu to add a new number. STEP 4 Scroll...
User Guide
Page 44
.... • Number: Enter the destination number. NOTE If you would normally use to start a new call one of your configured speed dial numbers: STEP 1 Open a phone line using any method you have configured an unused line button with the assigned speed dial number. STEP 6 Press Change to Speed Dial Buttons and press...
.... • Number: Enter the destination number. NOTE If you would normally use to start a new call one of your configured speed dial numbers: STEP 1 Open a phone line using any method you have configured an unused line button with the assigned speed dial number. STEP 6 Press Change to Speed Dial Buttons and press...
User Guide
Page 45
... line button (4) to speed dial Bob's extension, or to display Bob's phone line, the LED on your line 4 is configured, some line buttons on the Cisco SPA 501G. For example, if your phone will glow red when his extension. Using Advanced Phone Features Monitoring/Accessing Another Phone from... your LCD screen in several ways. NOTE Not applicable to Settings and press Select. STEP 2 Scroll to the Cisco SPA 502G. If this feature is configured to pick up a ringing call at his monitored line is ringing. Monitoring/Accessing Another Phone from Your Phone Your system ...
... line button (4) to speed dial Bob's extension, or to display Bob's phone line, the LED on your line 4 is configured, some line buttons on the Cisco SPA 501G. For example, if your phone will glow red when his extension. Using Advanced Phone Features Monitoring/Accessing Another Phone from... your LCD screen in several ways. NOTE Not applicable to Settings and press Select. STEP 2 Scroll to the Cisco SPA 502G. If this feature is configured to pick up a ringing call at his monitored line is ringing. Monitoring/Accessing Another Phone from Your Phone Your system ...
User Guide
Page 46
... Screen • To decrease the contrast: Press the Left navigation button. • To increase the contrast: Press the Right navigation button. To configure your phone's screen saver and specify its appearance and the amount of idle time on the phone. STEP 3 Scroll to disable this feature. Press...or No to Screen Saver Mode and press Select. STEP 2 Scroll to Preferences and press Select. STEP 2 Scroll to Preferences and press Select. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 45 STEP 3 Scroll to Enable Screen Saver and press Edit. Scroll to Back Light ...
... Screen • To decrease the contrast: Press the Left navigation button. • To increase the contrast: Press the Right navigation button. To configure your phone's screen saver and specify its appearance and the amount of idle time on the phone. STEP 3 Scroll to disable this feature. Press...or No to Screen Saver Mode and press Select. STEP 2 Scroll to Preferences and press Select. STEP 2 Scroll to Preferences and press Select. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 45 STEP 3 Scroll to Enable Screen Saver and press Edit. Scroll to Back Light ...
User Guide
Page 47
... Advanced Phone Features Updating Your Ring Tone 4 STEP 5 To specify the amount of the phone to immediately activate it. Scroll to Screen Saver Mode. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 46 Press OK to save your phone can also create your phone's screen saver without waiting...to elapse: NOTE The screen saver must be enabled in seconds by pressing Clear. Enter the idle time period in order to use the web configuration utility. Turning on the Screen Saver Immediately To immediately turn on your own ring tones. STEP 2 Scroll to Screen Saver Wait Time and ...
... Advanced Phone Features Updating Your Ring Tone 4 STEP 5 To specify the amount of the phone to immediately activate it. Scroll to Screen Saver Mode. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 46 Press OK to save your phone can also create your phone's screen saver without waiting...to elapse: NOTE The screen saver must be enabled in seconds by pressing Clear. Enter the idle time period in order to use the web configuration utility. Turning on the Screen Saver Immediately To immediately turn on your own ring tones. STEP 2 Scroll to Screen Saver Wait Time and ...
User Guide
Page 49
... support person who are assisting you can negatively affect your phone's function. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 48 You should not do so by your phone. STEP 3 Choose from the following options: • Network Configuration: Use this menu to view information about the network, including WAN connection...
... support person who are assisting you can negatively affect your phone's function. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 48 You should not do so by your phone. STEP 3 Choose from the following options: • Network Configuration: Use this menu to view information about the network, including WAN connection...
User Guide
Page 51
...the Web Interface When your phone is connected to a Cisco Unified Communications 500, you can use a computer that is http://10.1.10.1, but your CME server address by pressing the Setup button and then choosing Settings > Network Configuration. Use Internet Explorer version 6 to access the web ...pages. You can check your system administrator may change this setting. Cisco Small Business Pro IP Phone SPA50X User Guide (SPCP) 50 You can use...
...the Web Interface When your phone is connected to a Cisco Unified Communications 500, you can use a computer that is http://10.1.10.1, but your CME server address by pressing the Setup button and then choosing Settings > Network Configuration. Use Internet Explorer version 6 to access the web ...pages. You can check your system administrator may change this setting. Cisco Small Business Pro IP Phone SPA50X User Guide (SPCP) 50 You can use...