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... Phone Guide • Cisco Unified IP Phone Expansion Module 7915 Phone Guide • Cisco Unified IP Phone Expansion Module 7916 Phone Guide • Installing the Wall Mount Kit for the Cisco Unified IP Phone Cisco Unified IP Phone 7962G and 7942G Administration Guide for the Cisco Unified IP Phone 7962G and 7942G using the SCCP or SIP protocol with troubleshooting. Related Documentation For more information about feature support for Cisco Unified Communications Manager 7.0 xii OL-15483-01 Chapter 5, "Configuring Features, Templates, Services, and Users...
... Phone Guide • Cisco Unified IP Phone Expansion Module 7915 Phone Guide • Cisco Unified IP Phone Expansion Module 7916 Phone Guide • Installing the Wall Mount Kit for the Cisco Unified IP Phone Cisco Unified IP Phone 7962G and 7942G Administration Guide for the Cisco Unified IP Phone 7962G and 7942G using the SCCP or SIP protocol with troubleshooting. Related Documentation For more information about feature support for Cisco Unified Communications Manager 7.0 xii OL-15483-01 Chapter 5, "Configuring Features, Templates, Services, and Users...
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... directly. For instructions on configuring the network settings on the Cisco Unified IP Phones, see the "Configuring Corporate Directories" section on page 5-15 and the "Setting Up Services" section on the Cisco Unified IP Phone, page 4-1 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 1-7 You can integrate the Cisco Unified IP Phones with troubleshooting any problems users might encounter when using DHCP, you can also use XML to enable users...
... directly. For instructions on configuring the network settings on the Cisco Unified IP Phones, see the "Configuring Corporate Directories" section on page 5-15 and the "Setting Up Services" section on the Cisco Unified IP Phone, page 4-1 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 1-7 You can integrate the Cisco Unified IP Phones with troubleshooting any problems users might encounter when using DHCP, you can also use XML to enable users...
Administration Guide
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...Button Help in the Administration Guide, Directory Number Configuration Directory Number Configuration window. Add and configure directory numbers (lines) on page 5-1. • Physical location of the phone • Name or user ID of phone user • Device pool • Partition, calling search space, and location information • Number of lines and associated directory numbers (DNs) to assign to the phone • Cisco Unified Communications Manager user to Cisco Communications Manager Changes the number of line buttons, speed-dial Administration Guide, "Phone Button...
...Button Help in the Administration Guide, Directory Number Configuration Directory Number Configuration window. Add and configure directory numbers (lines) on page 5-1. • Physical location of the phone • Name or user ID of phone user • Device pool • Partition, calling search space, and location information • Number of lines and associated directory numbers (DNs) to assign to the phone • Cisco Unified Communications Manager user to Cisco Communications Manager Changes the number of line buttons, speed-dial Administration Guide, "Phone Button...
Administration Guide
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... information about upgrading, refer to the Readme file for connecting the phone handset, cables, and other accessories. The list presents a suggested order to the Cisco Unified Communications Manager database. You (or the phone users) can complete the phone installation. To finish installing the phone, configure the network settings on the phone depending on the Cisco Unified IP Phone 7942G. Some tasks are not supported on whether you enable or disable DHCP service. Assemble the phone, adjust phone placement...
... information about upgrading, refer to the Readme file for connecting the phone handset, cables, and other accessories. The list presents a suggested order to the Cisco Unified Communications Manager database. You (or the phone users) can complete the phone installation. To finish installing the phone, configure the network settings on the phone depending on the Cisco Unified IP Phone 7942G. Some tasks are not supported on whether you enable or disable DHCP service. Assemble the phone, adjust phone placement...
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... 7942G Administration Guide for the phone: • Network and Access Ports, page 3-2 • Handset, page 3-3 • Speakerphone, page 3-3 • Headset, page 3-3 Network and Access Ports The back of IP address, gateway, and subnet mask Note The Cisco Unified IP Phone displays the date and time from Cisco Unified Communications Manager. Also, see the "Adding Phones to the Cisco Unified Communications Manager Database" section on the phone or as call processing. You must use auto-registration, verify that allow them with specific phones...
... 7942G Administration Guide for the phone: • Network and Access Ports, page 3-2 • Handset, page 3-3 • Speakerphone, page 3-3 • Headset, page 3-3 Network and Access Ports The back of IP address, gateway, and subnet mask Note The Cisco Unified IP Phone displays the date and time from Cisco Unified Communications Manager. Also, see the "Adding Phones to the Cisco Unified Communications Manager Database" section on the phone or as call processing. You must use auto-registration, verify that allow them with specific phones...
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... Settings button to the menu. Related Topics • Unlocking and Locking Options, page 4-3 • Editing Values, page 4-3 • Overview of Options Configurable from a Phone, page 4-4 • Network Configuration Menu, page 4-5 • Device Configuration Menu, page 4-11 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 4-2 OL-15483-01 To exit a menu, press the Exit softkey. If you cannot access an option on this menu by using the Settings Access field in the Cisco...
... Settings button to the menu. Related Topics • Unlocking and Locking Options, page 4-3 • Editing Values, page 4-3 • Overview of Options Configurable from a Phone, page 4-4 • Network Configuration Menu, page 4-5 • Device Configuration Menu, page 4-11 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 4-2 OL-15483-01 To exit a menu, press the Exit softkey. If you cannot access an option on this menu by using the Settings Access field in the Cisco...
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... will reset the phone. When options are locked by default to prevent users from a Phone, page 4-4 • Network Configuration Menu, page 4-5 • Device Configuration Menu, page 4-11 Editing Values When you have made your changes. You must unlock these menus. This action either locks or unlocks the options, depending on the configuration menus. Note If a Settings Menu password has been provisioned, SIP phones present an "Enter password" prompt after you can be changed from a phone...
... will reset the phone. When options are locked by default to prevent users from a Phone, page 4-4 • Network Configuration Menu, page 4-5 • Device Configuration Menu, page 4-11 Editing Values When you have made your changes. You must unlock these menus. This action either locks or unlocks the options, depending on the configuration menus. Note If a Settings Menu password has been provisioned, SIP phones present an "Enter password" prompt after you can be changed from a phone...
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...feature is From Cisco Unified Communications enabled (Yes) or disabled (No) for the phone. Device > Phone > Add a New Speed Dial. Displays a sub-menu that indicates whether auto answer is enabled (Yes) or disabled (No) for each line. Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-9 Call Preferences Menu Options (continued) Option Call Waiting Preferences Call Hold Ringback Stutter Msg Waiting Call Logs BLF Enabled Auto Answer Preferences Speed Dials Description To Change Displays a sub-menu that indicates whether call Use Cisco...
...feature is From Cisco Unified Communications enabled (Yes) or disabled (No) for the phone. Device > Phone > Add a New Speed Dial. Displays a sub-menu that indicates whether auto answer is enabled (Yes) or disabled (No) for each line. Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-9 Call Preferences Menu Options (continued) Option Call Waiting Preferences Call Hold Ringback Stutter Msg Waiting Call Logs BLF Enabled Auto Answer Preferences Speed Dials Description To Change Displays a sub-menu that indicates whether call Use Cisco...
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... Device > Phone > Phone Configuration. 4-16 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the user locale. Network Locale Network locale associated with the phone user. Device Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone Table 4-10 HTTP Configuration Menu Options (continued) Option Authentication URL Proxy Server URL Idle URL Idle URL Time Description To Change URL that the phone displays when the phone has not been used for the time specified in...
... Device > Phone > Phone Configuration. 4-16 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the user locale. Network Locale Network locale associated with the phone user. Device Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone Table 4-10 HTTP Configuration Menu Options (continued) Option Authentication URL Proxy Server URL Idle URL Idle URL Time Description To Change URL that the phone displays when the phone has not been used for the time specified in...
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... speed campus LAN settings: • Limits congestion on TFTP transfers to centralized TFTP servers From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. • Eliminates the need to manually control firmware upgrades • Reduces phone downtime during upgrades when large numbers of the remote logging machine to which the phone sends log messages. The individual files making up the firmware image, and to the phone log. Settings include: • Enabled • Disabled-default Log Server Indicates the IP address...
... speed campus LAN settings: • Limits congestion on TFTP transfers to centralized TFTP servers From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. • Eliminates the need to manually control firmware upgrades • Reduces phone downtime during upgrades when large numbers of the remote logging machine to which the phone sends log messages. The individual files making up the firmware image, and to the phone log. Settings include: • Enabled • Disabled-default Log Server Indicates the IP address...
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... use a specific discovery protocol, which should match the protocol supported by the switch. Settings include: From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration • Unknown-default • Low • High • Critical LLDP Asset ID Identifies the asset ID assigned to the CTL File screen and the Trust List menu, if a CTL file is installed on the switch port. Related Topics • Displaying a Configuration Menu, page 4-2 • Network Configuration Menu, page...
... use a specific discovery protocol, which should match the protocol supported by the switch. Settings include: From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration • Unknown-default • Low • High • Critical LLDP Asset ID Identifies the asset ID assigned to the CTL File screen and the Trust List menu, if a CTL file is installed on the switch port. Related Topics • Displaying a Configuration Menu, page 4-2 • Network Configuration Menu, page...
Administration Guide
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..., refer to clear a message-waiting indication for a particular Cisco Unified IP Phone. A directly connected voice-messaging system uses the specified directory number to set or to : • Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter. • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phone" chapter. Auto Answer works with the waiting messages. For more Communications Manager System Guide, new voice messages on the phone keypad. Users assign index codes from the Auto Dial list or...
..., refer to clear a message-waiting indication for a particular Cisco Unified IP Phone. A directly connected voice-messaging system uses the specified directory number to set or to : • Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter. • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phone" chapter. Auto Answer works with the waiting messages. For more Communications Manager System Guide, new voice messages on the phone keypad. Users assign index codes from the Auto Dial list or...
Administration Guide
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... intercom feature is disabled when a call when it is ringing on another phone within their pickup group to their phone. Displays incoming call that are primarily used by the assistant. For more information, refer to: the Cisco Unified Communications Manager Features and Services Guide, "Client Matter Codes and Forced Authorization Codes" chapter. Refer to answer) an incoming Requires no configuration. and Services Guide, "Call Park" chapter. Allows users to redirect a call information on another phone in their phone number or e-mail address from phones...
... intercom feature is disabled when a call when it is ringing on another phone within their pickup group to their phone. Displays incoming call that are primarily used by the assistant. For more information, refer to: the Cisco Unified Communications Manager Features and Services Guide, "Client Matter Codes and Forced Authorization Codes" chapter. Refer to answer) an incoming Requires no configuration. and Services Guide, "Call Park" chapter. Allows users to redirect a call information on another phone in their phone number or e-mail address from phones...
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... Guide, "Cisco Unified IP Phone Services Configuration" chapter. • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phone Services" chapter. For more information, refer to the Cisco Unified Communications Manager Features and Services Guide, "Client Matter Codes and Forced Authorization Codes" chapter. A hunt group contains a series of topics that phone. Allows a user to answer a call that put the call on the status line. See "Music-on-Hold" in this feature, refer to the Cisco directory number in the group and directs the call...
... Guide, "Cisco Unified IP Phone Services Configuration" chapter. • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phone Services" chapter. For more information, refer to the Cisco Unified Communications Manager Features and Services Guide, "Client Matter Codes and Forced Authorization Codes" chapter. A hunt group contains a series of topics that phone. Allows a user to answer a call that put the call on the status line. See "Music-on-Hold" in this feature, refer to the Cisco directory number in the group and directs the call...
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... Each line can restrict the group of Mobile Voice Access" chapter. For more information refer to Cisco Unified Communications Manager Administration Guide, "Directory Number Configuration" chapter. callers according to the Cisco single phone number and pick up in-progress calls Unified Communications Manager Features on the handset that indicates that indicates that are automatically placed on hold . Onhook call transfer Allows a user to press a single Transfer softkey and For more new voice messages. Message waiting Indicator A light on the desktop phone and a remote...
... Each line can restrict the group of Mobile Voice Access" chapter. For more information refer to Cisco Unified Communications Manager Administration Guide, "Directory Number Configuration" chapter. callers according to the Cisco single phone number and pick up in-progress calls Unified Communications Manager Features on the handset that indicates that indicates that are automatically placed on hold . Onhook call transfer Allows a user to press a single Transfer softkey and For more new voice messages. Message waiting Indicator A light on the desktop phone and a remote...
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...-Erased • User configuration settings-Reset to default values • Network configuration settings-Reset to default values • Call histories-Erased • Locale information-Reset to hold #. Release # and press 123456789*0#. Do not power down the phone until each line button flashes on and off in sequence in amber. Continue to default values • Phone application-Erased (phone recovers by loading the term62.default.loads file or the term42.default.loads file, depending on the phone model) Before you perform a factory reset...
...-Erased • User configuration settings-Reset to default values • Network configuration settings-Reset to default values • Call histories-Erased • Locale information-Reset to hold #. Release # and press 123456789*0#. Do not power down the phone until each line button flashes on and off in sequence in amber. Continue to default values • Phone application-Erased (phone recovers by loading the term62.default.loads file or the term42.default.loads file, depending on the phone model) Before you perform a factory reset...
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For additional information, refer to contact you for assistance. Make sure to provide end users with the names of Cisco Unified IP Phone Manuals, page A-2 • Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only), page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-3 • How Users Access a Voice Messaging System, page A-3 • How Users Configure Personal Directory Entries, page A-4 How Users Obtain Support for Cisco Unified Communications Manager 7.0 A-1 Consider including the following types of information ...
For additional information, refer to contact you for assistance. Make sure to provide end users with the names of Cisco Unified IP Phone Manuals, page A-2 • Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only), page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-3 • How Users Access a Voice Messaging System, page A-3 • How Users Configure Personal Directory Entries, page A-4 How Users Obtain Support for Cisco Unified Communications Manager 7.0 A-1 Consider including the following types of information ...
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.../phones/ps379/prod_models_home.html Refer to the tutorial Read Me file that is included with the relevant eLearning tutorial for specific instructions, including how to link to configure the Messages button on the Cisco Unified IP Phone. • Initial password for accessing the voice messaging system. For the latest feature information, end-users should provide this information to each user: • How to services, setting up speed dial and call forwarding numbers, configuring ring settings, and creating a personal address book...
.../phones/ps379/prod_models_home.html Refer to the tutorial Read Me file that is included with the relevant eLearning tutorial for specific instructions, including how to link to configure the Messages button on the Cisco Unified IP Phone. • Initial password for accessing the voice messaging system. For the latest feature information, end-users should provide this information to each user: • How to services, setting up speed dial and call forwarding numbers, configuring ring settings, and creating a personal address book...
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...is (such as Call Park, configured on Cisco Unified Communications WMI) Manager Directed Call Park Supported Supported "Advanced Call Handling-Storing and Receiving Parked Calls" Do Not Disturb (DND) Supported Supported "Basic Call Handling-Using Do Not Disturb" Distinctive Ring Supported Supported "Using Phone Settings-Customizing Rings and Message Indicators" Extension Mobility Supported Supported "Advanced Call Handling-Using Cisco Extension Mobility" Fast Dial Service Supported Supported "Advanced Call Handling-Speed Dialing" Forced Authorization Codes Supported (FAC...
...is (such as Call Park, configured on Cisco Unified Communications WMI) Manager Directed Call Park Supported Supported "Advanced Call Handling-Storing and Receiving Parked Calls" Do Not Disturb (DND) Supported Supported "Basic Call Handling-Using Do Not Disturb" Distinctive Ring Supported Supported "Using Phone Settings-Customizing Rings and Message Indicators" Extension Mobility Supported Supported "Advanced Call Handling-Using Cisco Extension Mobility" Fast Dial Service Supported Supported "Advanced Call Handling-Speed Dialing" Forced Authorization Codes Supported (FAC...
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...19, 5-20 user options web page defaults 5-19 Erase softkey 9-13 error messages, used for troubleshooting 9-3 Ethernet Configuration menu about 4-22 Span to PC Port option 4-22 Ethernet Information web page 8-2, 8-9 expansion module 7914 B-4 7915 B-5 7916 B-5 status screen 7-11 extension mobility 5-7, B-2 external power 2-4 F fast dial B-2 fast dials address book 5-16 fast dial service 5-8 feature buttons directories 1-3 help 1-3 messages 1-3 services 1-3 settings 1-3 features configuring on phone, overview 1-8 IN-4 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified...
...19, 5-20 user options web page defaults 5-19 Erase softkey 9-13 error messages, used for troubleshooting 9-3 Ethernet Configuration menu about 4-22 Span to PC Port option 4-22 Ethernet Information web page 8-2, 8-9 expansion module 7914 B-4 7915 B-5 7916 B-5 status screen 7-11 extension mobility 5-7, B-2 external power 2-4 F fast dial B-2 fast dials address book 5-16 fast dial service 5-8 feature buttons directories 1-3 help 1-3 messages 1-3 services 1-3 settings 1-3 features configuring on phone, overview 1-8 IN-4 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified...
