Administration Guide
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Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-15483-01
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-15483-01
Administration Guide
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... Class A or Class B digital devices. and/or its affiliates in accordance with Cisco's installation instructions, it was probably caused by the Cisco equipment or one side or the other of the UNIX operating system. Cisco Unified IP Phone 7962G and 7942G Administration Guide for a Class B digital device in accordance with radio and television reception...
... Class A or Class B digital devices. and/or its affiliates in accordance with Cisco's installation instructions, it was probably caused by the Cisco equipment or one side or the other of the UNIX operating system. Cisco Unified IP Phone 7962G and 7942G Administration Guide for a Class B digital device in accordance with radio and television reception...
Administration Guide
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... 1-17 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-18 Checklist for Configuring the Cisco Unified IP Phone 7962G and 7942G in Cisco Unified Communications Manager 1-18 Installing Cisco Unified IP Phones 1-21 Checklist for Installing the Cisco Unified IP Phone 7962G and 7942G 1-21 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager...
... 1-17 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-18 Checklist for Configuring the Cisco Unified IP Phone 7962G and 7942G in Cisco Unified Communications Manager 1-18 Installing Cisco Unified IP Phones 1-21 Checklist for Installing the Cisco Unified IP Phone 7962G and 7942G 1-21 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager...
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... in an SCCP and SIP Environment 2-13 Determining the MAC Address for a Cisco Unified IP Phone 2-13 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Understanding the Cisco Unified IP Phone 7962G and 7942G Components 3-2 Network and Access Ports 3-2 Handset 3-3 Speakerphone 3-3 Headset 3-3 Audio Quality Subjective to...
... in an SCCP and SIP Environment 2-13 Determining the MAC Address for a Cisco Unified IP Phone 2-13 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Understanding the Cisco Unified IP Phone 7962G and 7942G Components 3-2 Network and Access Ports 3-2 Handset 3-3 Speakerphone 3-3 Headset 3-3 Audio Quality Subjective to...
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...Verifying the Phone Startup Process 3-11 Configuring Startup Network Settings 3-12 Configuring Security on the Cisco Unified IP Phone 3-13 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 4-1 Displaying a Configuration Menu 4-2 Unlocking and Locking Options 4-3 Editing Values ...802.1X Authentication and Status 4-30 Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Cisco Unified IP Phone 5-1 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 vii
...Verifying the Phone Startup Process 3-11 Configuring Startup Network Settings 3-12 Configuring Security on the Cisco Unified IP Phone 3-13 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 4-1 Displaying a Configuration Menu 4-2 Unlocking and Locking Options 4-3 Editing Values ...802.1X Authentication and Status 4-30 Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Cisco Unified IP Phone 5-1 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 vii
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...Background Image 6-5 Configuring Wideband Codec 6-6 7 C H A P T E R Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 Status Messages Screen 7-3 Network Statistics Screen 7-8 Firmware Versions Screen 7-10 Expansion...P T E R Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-4 Network Configuration 8-5 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 viii OL...
...Background Image 6-5 Configuring Wideband Codec 6-6 7 C H A P T E R Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 Status Messages Screen 7-3 Network Statistics Screen 7-8 Firmware Versions Screen 7-10 Expansion...P T E R Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-4 Network Configuration 8-5 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 viii OL...
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... 9-12 Resetting or Restoring the Cisco Unified IP Phone 9-13 Performing a Basic Reset 9-13 Performing a Factory Reset 9-14 Using the Quality Report Tool 9-14 Monitoring the Voice Quality of Calls 9-15 Using Voice Quality Metrics 9-15 Troubleshooting Tips 9-16 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 ix
... 9-12 Resetting or Restoring the Cisco Unified IP Phone 9-13 Performing a Basic Reset 9-13 Performing a Factory Reset 9-14 Using the Quality Report Tool 9-14 Monitoring the Voice Quality of Calls 9-15 Using Voice Quality Metrics 9-15 Troubleshooting Tips 9-16 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 ix
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... Messaging System A-3 How Users Configure Personal Directory Entries A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-1 Support for International Call Logging C-2 Technical...
... Messaging System A-3 How Users Configure Personal Directory Entries A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-1 Support for International Call Logging C-2 Technical...
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...Chapter Description Chapter 1, "An Overview of the Cisco Unified IP Phone" Provides a conceptual overview and description of the phones. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 xi The tasks described are...-users of the Cisco Unified IP Phone. Chapter 2, "Preparing to Install the Cisco Unified IP Describes how the Cisco Unified IP Phone interacts with Cisco Unified Communications Manager. Preface Overview Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager...
...Chapter Description Chapter 1, "An Overview of the Cisco Unified IP Phone" Provides a conceptual overview and description of the phones. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 xi The tasks described are...-users of the Cisco Unified IP Phone. Chapter 2, "Preparing to Install the Cisco Unified IP Describes how the Cisco Unified IP Phone interacts with Cisco Unified Communications Manager. Preface Overview Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager...
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... Communications Manager. Chapter 5, "Configuring Features, Templates, Services, and Users" Provides an overview of procedures for the Cisco Unified IP Phone 7962G and 7942G using the SCCP or SIP protocol with important information about their Cisco Unified IP Phones. Appendix C, "Supporting International Users" Provides information about feature support for configuring telephony features, configuring directories...
... Communications Manager. Chapter 5, "Configuring Features, Templates, Services, and Users" Provides an overview of procedures for the Cisco Unified IP Phone 7962G and 7942G using the SCCP or SIP protocol with important information about their Cisco Unified IP Phones. Appendix C, "Supporting International Users" Provides information about feature support for configuring telephony features, configuring directories...
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...Cisco Unified IP Phone 7962G and 7942G Administration Guide for compliance with U.S. Importers, exporters, distributors and users are responsible for Cisco Unified Communications Manager 7.0 xiii and local laws, return this product you agree to import, export, distribute or use . Arguments for the Cisco Unified IP Phones 7900 Series Cisco... applicable laws and regulations. Document Conventions This document uses the following URL: http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html Obtaining Documentation, Obtaining Support, and Security Guidelines ...
...Cisco Unified IP Phone 7962G and 7942G Administration Guide for compliance with U.S. Importers, exporters, distributors and users are responsible for Cisco Unified Communications Manager 7.0 xiii and local laws, return this product you agree to import, export, distribute or use . Arguments for the Cisco Unified IP Phones 7900 Series Cisco... applicable laws and regulations. Document Conventions This document uses the following URL: http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html Obtaining Documentation, Obtaining Support, and Security Guidelines ...
Administration Guide
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... the system displays are in screen font. Nonprinting characters, such as passwords are in angle brackets. In this device. Arguments for Cisco Unified Communications Manager 7.0 xiv OL-15483-01 Warnings use quotation marks around the string or the string will include the quotation marks.... Statement 1071 SAVE THESE INSTRUCTIONS Cisco Unified IP Phone 7962G and 7942G Administration Guide for which you work on any equipment, be aware of data. Note Means reader take note. ...
... the system displays are in screen font. Nonprinting characters, such as passwords are in angle brackets. In this device. Arguments for Cisco Unified Communications Manager 7.0 xiv OL-15483-01 Warnings use quotation marks around the string or the string will include the quotation marks.... Statement 1071 SAVE THESE INSTRUCTIONS Cisco Unified IP Phone 7962G and 7942G Administration Guide for which you work on any equipment, be aware of data. Note Means reader take note. ...
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... place and receive phone calls and to the manufacturer's documentation of the interfering device. This chapter includes the following topics: • Understanding the Cisco Unified IP Phone 7962G and 7942G, page 1-2 • What Networking Protocols are Used?, page 1-4 • What Features are full-feature telephones that include file authentication, device authentication, signaling...
... place and receive phone calls and to the manufacturer's documentation of the interfering device. This chapter includes the following topics: • Understanding the Cisco Unified IP Phone 7962G and 7942G, page 1-2 • What Networking Protocols are Used?, page 1-4 • What Features are full-feature telephones that include file authentication, device authentication, signaling...
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... 4 5 6 7 8 9 15 14 13 12 11 10 187004 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 1-2 OL-15483-01 Understanding the Cisco Unified IP Phone 7962G and 7942G Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7962G and 7942G Figure 1-1 shows the main components of the...
... 4 5 6 7 8 9 15 14 13 12 11 10 187004 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 1-2 OL-15483-01 Understanding the Cisco Unified IP Phone 7962G and 7942G Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7962G and 7942G Figure 1-1 shows the main components of the...
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.... 13 Navigation button Allows you to adjust the angle of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7962G and 7942G The following table describes the buttons on the Cisco Unified IP Phone 7962G and 7942G: 1 Programmable buttons 2 Phone screen 3 Footstand button 4 Messages button... Manager 7.0 1-3 Use it to scroll through menus and highlight items. When the phone is lit. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for example, a Privacy button) The buttons illuminate to indicate status: Green, steady-Active call Green, flashing...
.... 13 Navigation button Allows you to adjust the angle of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7962G and 7942G The following table describes the buttons on the Cisco Unified IP Phone 7962G and 7942G: 1 Programmable buttons 2 Phone screen 3 Footstand button 4 Messages button... Manager 7.0 1-3 Use it to scroll through menus and highlight items. When the phone is lit. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for example, a Privacy button) The buttons illuminate to indicate status: Green, steady-Active call Green, flashing...
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... assigns an IP address to Cisco Unified Communications Manager System Guide. Cisco Unified IP Phone 7962G and 7942G Administration Guide for troubleshooting purposes. Table 1-1 provides an overview of transferring Cisco Unified IP Phones use DHCP custom option 150. The Cisco Unified IP Phone uses CDP to... by default. Using CDP, a device can advertise its IP address. DHCP is a device-discovery protocol that the Cisco Unified IP Phone 7962G and 7942G support. With this method, you configure the TFTP server IP address as auxiliary VLAN ID, per port power management ...
... assigns an IP address to Cisco Unified Communications Manager System Guide. Cisco Unified IP Phone 7962G and 7942G Administration Guide for troubleshooting purposes. Table 1-1 provides an overview of transferring Cisco Unified IP Phones use DHCP custom option 150. The Cisco Unified IP Phone uses CDP to... by default. Using CDP, a device can advertise its IP address. DHCP is a device-discovery protocol that the Cisco Unified IP Phone 7962G and 7942G support. With this method, you configure the TFTP server IP address as auxiliary VLAN ID, per port power management ...
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.../tech nologies_white_paper0900aecd804cd46d.shtml CPPDP is also used to neighboring devices. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for voice products. Refer to the "Supporting 802.1X Authentication on Cisco Unified IP Phones" section on the Cisco Unified IP Phone (continued) Networking Protocol IEEE 802.1X Internet Protocol (IP) Link...
.../tech nologies_white_paper0900aecd804cd46d.shtml CPPDP is also used to neighboring devices. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for voice products. Refer to the "Supporting 802.1X Authentication on Cisco Unified IP Phones" section on the Cisco Unified IP Phone (continued) Networking Protocol IEEE 802.1X Internet Protocol (IP) Link...
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... Communications Manager 7.0 1-6 OL-15483-01 You can enable it on a per phone basis by using Cisco Unified Communications Manager. Transmission Control Protocol (TCP) TCP is designed to -end call control. Cisco Unified IP Phone 7962G and 7942G Administration Guide for call . Session management provides the ability to control the attributes of an end...
... Communications Manager 7.0 1-6 OL-15483-01 You can enable it on a per phone basis by using Cisco Unified Communications Manager. Transmission Control Protocol (TCP) TCP is designed to -end call control. Cisco Unified IP Phone 7962G and 7942G Administration Guide for call . Session management provides the ability to control the attributes of an end...
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.... See Chapter 7, "Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone, page 4-1 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the Cisco Unified IP Phone" section on page 5-1. This information can also use XML...Network Configuration Menu, page 4-5 What Features are Supported on the Cisco Unified IP Phone 7962G and 7942G? The Cisco Unified IP Phone can integrate the Cisco Unified IP Phones with Feature Information, page 1-8 Feature Overview Cisco Unified IP Phones provide traditional telephony functionality, such as weather, ...
.... See Chapter 7, "Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone, page 4-1 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the Cisco Unified IP Phone" section on page 5-1. This information can also use XML...Network Configuration Menu, page 4-5 What Features are Supported on the Cisco Unified IP Phone 7962G and 7942G? The Cisco Unified IP Phone can integrate the Cisco Unified IP Phones with Feature Information, page 1-8 Feature Overview Cisco Unified IP Phones provide traditional telephony functionality, such as weather, ...
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... features and viewing statistics from Cisco Unified Communications Manager Administration. Providing Users with Cisco Unified IP Phone documentation. See the "Telephony Features Available for the Cisco Unified IP Phone" section on the Cisco Unified IP Phone 7962G and 7942G? What Features are a system... system administrators to provide, see Chapter 7, "Viewing Model Information, Status, and Statistics on the phone. Cisco Unified IP Phone 7962G and 7942G Administration Guide for guidance. You can view various user guides. You can also use the context-sensitive help...
... features and viewing statistics from Cisco Unified Communications Manager Administration. Providing Users with Cisco Unified IP Phone documentation. See the "Telephony Features Available for the Cisco Unified IP Phone" section on the Cisco Unified IP Phone 7962G and 7942G? What Features are a system... system administrators to provide, see Chapter 7, "Viewing Model Information, Status, and Statistics on the phone. Cisco Unified IP Phone 7962G and 7942G Administration Guide for guidance. You can view various user guides. You can also use the context-sensitive help...