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... Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 9-14 Resetting or Restoring the Cisco Unified IP Phone 9-14 Performing a Basic Reset 9-14 Performing a Factory Reset 9-15 Using the Quality Report Tool 9-16 Monitoring the Voice Quality of Calls 9-16 Using Voice Quality Metrics 9-17 Troubleshooting Tips 9-18 Where to Go for More Troubleshooting Information 9-18 Cleaning the Cisco Unified IP Phone 9-19 OL-14641-01 Cisco Unified IP Phone 7965G...
... Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 9-14 Resetting or Restoring the Cisco Unified IP Phone 9-14 Performing a Basic Reset 9-14 Performing a Factory Reset 9-15 Using the Quality Report Tool 9-16 Monitoring the Voice Quality of Calls 9-16 Using Voice Quality Metrics 9-17 Troubleshooting Tips 9-18 Where to Go for More Troubleshooting Information 9-18 Cleaning the Cisco Unified IP Phone 9-19 OL-14641-01 Cisco Unified IP Phone 7965G...
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...same port, you can continue to use the voice VLAN. - When barge fails in Cisco Unified Communications Manager, page 1-18 • Installing Cisco Unified IP Phones, page 1-21 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for VLANs, you are using a switch that is used to... or perform a factory reset on which the user initiated the barge. Enabled-If you should disable the PC Port when 802.1X authentication is deleted. After the barge occurs, Cisco Unified Communications Manager classifies the call , even if the initiator phone does not support ...
...same port, you can continue to use the voice VLAN. - When barge fails in Cisco Unified Communications Manager, page 1-18 • Installing Cisco Unified IP Phones, page 1-21 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for VLANs, you are using a switch that is used to... or perform a factory reset on which the user initiated the barge. Enabled-If you should disable the PC Port when 802.1X authentication is deleted. After the barge occurs, Cisco Unified Communications Manager classifies the call , even if the initiator phone does not support ...
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...Configuring Settings on the Cisco Unified IP Phone 802.1X Authentication and Status The 802.1X Authentication and 802.1X Authentication Status menus allow you disable 802.1X authentication or perform a factory reset of the phone, the shared secret is enabled: • Enabled-Phone uses 802.1X ... > Shared Secret. 2. Realm-Indicates the user network domain, always set as Network Display only-Cannot configure. 4-34 Cisco Unified IP Phone 7965G and 7945G Administration Guide for assistance in recovering from a deleted shared secret. Table 4-21 802.1X Authentication Settings Option Device...
...Configuring Settings on the Cisco Unified IP Phone 802.1X Authentication and Status The 802.1X Authentication and 802.1X Authentication Status menus allow you disable 802.1X authentication or perform a factory reset of the phone, the shared secret is enabled: • Enabled-Phone uses 802.1X ... > Shared Secret. 2. Realm-Indicates the user network domain, always set as Network Display only-Cannot configure. 4-34 Cisco Unified IP Phone 7965G and 7945G Administration Guide for assistance in recovering from a deleted shared secret. Table 4-21 802.1X Authentication Settings Option Device...
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...factory-installed load running on the phone (No). Indicates whether a locally significant certificate (used for your phone, refer to manage the LSC for the phone, the CTL file installs automatically when the phone reboots or resets... 7-1. Cisco Unified IP Phone 7965G and 7945G Administration Guide for the security features) is installed on the phone (Yes) or is configured for your phone, refer to Cisco Unified Communications ... To Change Model number of the factory-installed load running under SCCP See the "Using Cisco Unified IP Phones with or SIP. Displays the MD5...
...factory-installed load running on the phone (No). Indicates whether a locally significant certificate (used for your phone, refer to manage the LSC for the phone, the CTL file installs automatically when the phone reboots or resets... 7-1. Cisco Unified IP Phone 7965G and 7945G Administration Guide for the security features) is installed on the phone (Yes) or is configured for your phone, refer to Cisco Unified Communications ... To Change Model number of the factory-installed load running under SCCP See the "Using Cisco Unified IP Phones with or SIP. Displays the MD5...
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..., see the "Performing a Factory Reset" section on page 2-3. 3. If the phone does not go through the startup process, the cause may not be faulty cables, bad connections, network outages, lack of the phone. Exchange the Ethernet cables with Cisco Unified Communications Manager, page 9-3 • Symptom: Cisco Unified IP Phone Unable to Obtain IP Address, page 9-6 Symptom: The Cisco Unified IP Phone Does Not Go Through...
..., see the "Performing a Factory Reset" section on page 2-3. 3. If the phone does not go through the startup process, the cause may not be faulty cables, bad connections, network outages, lack of the phone. Exchange the Ethernet cables with Cisco Unified Communications Manager, page 9-3 • Symptom: Cisco Unified IP Phone Unable to Obtain IP Address, page 9-6 Symptom: The Cisco Unified IP Phone Does Not Go Through...
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.... A factory reset deletes the shared secret, which is G.711). Once the phone starts up normally in one of these conditions, you can access the 802.1X configuration menus and re-enter the shared secret (see the "802.1X Authentication and Status" section on page 4-34). Use G.729 only when absolutely necessary. 9-10 Cisco Unified IP Phone 7965G and...
.... A factory reset deletes the shared secret, which is G.711). Once the phone starts up normally in one of these conditions, you can access the 802.1X configuration menus and re-enter the shared secret (see the "802.1X Authentication and Status" section on page 4-34). Use G.729 only when absolutely necessary. 9-10 Cisco Unified IP Phone 7965G and...
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... restarts the phone. 9-14 Cisco Unified IP Phone 7965G and 7945G Administration Guide for resetting or restoring the Cisco Unified IP Phone: • Performing a Basic Reset, page 9-14 • Performing a Factory Reset, page 9-15 Performing a Basic Reset Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if the phone experiences an error and provides a way to reset or restore various configuration and security settings. Resetting or Restoring the Cisco Unified IP Phone There are...
... restarts the phone. 9-14 Cisco Unified IP Phone 7965G and 7945G Administration Guide for resetting or restoring the Cisco Unified IP Phone: • Performing a Basic Reset, page 9-14 • Performing a Factory Reset, page 9-15 Performing a Basic Reset Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if the phone experiences an error and provides a way to reset or restore various configuration and security settings. Resetting or Restoring the Cisco Unified IP Phone There are...
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... Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 9-15 Deletes the CTL file from the on page 4-3). Then press the Erase softkey. To perform a factory reset of the phone.) From the Security Configuration menu, unlock phone options (see the "Unlocking and Locking Options" section on page 4-3). Chapter 9 Troubleshooting and Maintenance Resetting or Restoring the Cisco Unified IP Phone Table 9-4 Basic Reset...
... Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 9-15 Deletes the CTL file from the on page 4-3). Then press the Erase softkey. To perform a factory reset of the phone.) From the Security Configuration menu, unlock phone options (see the "Unlocking and Locking Options" section on page 4-3). Chapter 9 Troubleshooting and Maintenance Resetting or Restoring the Cisco Unified IP Phone Table 9-4 Basic Reset...
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...depends on observation of actual network impairment. 9-16 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14641-01 A severely "...factory reset will not take place. The user selects the appropriate problem category, and this feedback is a Cisco Unified IP Phone. The DSP plays concealment frames to Cisco Unified Communications Manager Features and Services Guide. The Cisco Unified IP Phone calculates the mean opinion score (MOS) for the Cisco Unified IP Phone. This softkey is available only when the Cisco Unified IP Phone...
...depends on observation of actual network impairment. 9-16 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14641-01 A severely "...factory reset will not take place. The user selects the appropriate problem category, and this feedback is a Cisco Unified IP Phone. The DSP plays concealment frames to Cisco Unified Communications Manager Features and Services Guide. The Cisco Unified IP Phone calculates the mean opinion score (MOS) for the Cisco Unified IP Phone. This softkey is available only when the Cisco Unified IP Phone...
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... Recording Tone 4-20 Recording Tone Duration 4-21 Recording Tone Local Volume 4-21 Recording Tone Remote Volume 4-21 redial 5-11 reset basic 9-14 factory 9-15 resetting basic 9-14 Cisco Unified IP phone 9-14 continuously 9-6 intentionally 9-8 methods 9-14 ring activity 5-11 ringer, indicator for 1-4 RingList.xml file format 6-2 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 IN-8
... Recording Tone 4-20 Recording Tone Duration 4-21 Recording Tone Local Volume 4-21 Recording Tone Remote Volume 4-21 redial 5-11 reset basic 9-14 factory 9-15 resetting basic 9-14 Cisco Unified IP phone 9-14 continuously 9-6 intentionally 9-8 methods 9-14 ring activity 5-11 ringer, indicator for 1-4 RingList.xml file format 6-2 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 IN-8