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... the Cisco Unified IP Phone 7965G and 7945G Components 3-3 Network and Access Ports 3-4 Handset 3-4 Speakerphone 3-4 Headset 3-4 Audio Quality Subjective to the User 3-5 Connecting a Headset 3-5 Disabling a Headset 3-5 Using External Devices with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-6 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-8 Adjusting the Placement of the Cisco Unified IP Phone 3-9 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-9 Securing the Phone with a Cable Lock 3-10 Mounting the Phone to the Wall...
... the Cisco Unified IP Phone 7965G and 7945G Components 3-3 Network and Access Ports 3-4 Handset 3-4 Speakerphone 3-4 Headset 3-4 Audio Quality Subjective to the User 3-5 Connecting a Headset 3-5 Disabling a Headset 3-5 Using External Devices with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-6 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-8 Adjusting the Placement of the Cisco Unified IP Phone 3-9 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-9 Securing the Phone with a Cable Lock 3-10 Mounting the Phone to the Wall...
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...refer to properly and safely install and configure the Cisco Unified IP Phone on the Cisco Unified IP Phone" Describes how to configure network settings, verify status, and make global changes to customize phone ring sounds, background images, and the phone idle display at the following publications: Cisco Unified IP Phone 7900 Series These publications are available at your network. Appendix D, "Technical Specifications" Provides technical specifications of procedures for configuring telephony features, configuring directories, configuring phone button and softkey templates, setting...
...refer to properly and safely install and configure the Cisco Unified IP Phone on the Cisco Unified IP Phone" Describes how to configure network settings, verify status, and make global changes to customize phone ring sounds, background images, and the phone idle display at the following publications: Cisco Unified IP Phone 7900 Series These publications are available at your network. Appendix D, "Technical Specifications" Provides technical specifications of procedures for configuring telephony features, configuring directories, configuring phone button and softkey templates, setting...
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...off -hook) and the ringer volume (on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons, including the BLF speed-dial feature) • Web-based services (for example, a Personal Address Book button) • Phone features (for example, a Privacy button) Buttons illuminate to adjust the angle of the phone base. Use it to change phone screen and ring settings. 8 Services button Opens/closes the Services menu. 9 Volume button 10 Speaker button Controls the handset, headset, and speakerphone volume (off...
...off -hook) and the ringer volume (on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons, including the BLF speed-dial feature) • Web-based services (for example, a Personal Address Book button) • Phone features (for example, a Privacy button) Buttons illuminate to adjust the angle of the phone base. Use it to change phone screen and ring settings. 8 Services button Opens/closes the Services menu. 9 Volume button 10 Speaker button Controls the handset, headset, and speakerphone volume (off...
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... to a User Group" section. The Cisco Unified IP Phone Installation Guide, which is new, upgrade the phone to a user group. Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones Table 1-6 Checklist for Configuring the Cisco Unified IP Phone 7965G and 7945G in conference rooms, do not have added the phones to the network, the phone startup process begins, and the phone registers with a user, changing the button table, or directory number. Note Some phones, such as associating the phone with Cisco Unified Communications...
... to a User Group" section. The Cisco Unified IP Phone Installation Guide, which is new, upgrade the phone to a user group. Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones Table 1-6 Checklist for Configuring the Cisco Unified IP Phone 7965G and 7945G in conference rooms, do not have added the phones to the network, the phone startup process begins, and the phone registers with a user, changing the button table, or directory number. Note Some phones, such as associating the phone with Cisco Unified Communications...
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... Chapter 3 Setting Up the Cisco Unified IP Phone Network Requirements For the Cisco Unified IP Phone 7965G and 7945G to successfully operate as call forwarding, speed dialing, and voice messaging system options. Cisco Unified Communications Manager Release 6.0 or higher installed in a different time zone than the phones, the phones will not display the correct local time. If the Cisco Unified Communications Manager server is enabled and properly configured in Cisco Unified Communications Manager before connecting any Cisco Unified IP Phone to the network. If you can add users to the...
... Chapter 3 Setting Up the Cisco Unified IP Phone Network Requirements For the Cisco Unified IP Phone 7965G and 7945G to successfully operate as call forwarding, speed dialing, and voice messaging system options. Cisco Unified Communications Manager Release 6.0 or higher installed in a different time zone than the phones, the phones will not display the correct local time. If the Cisco Unified Communications Manager server is enabled and properly configured in Cisco Unified Communications Manager before connecting any Cisco Unified IP Phone to the network. If you can add users to the...
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... Configuration Menu, page 4-5 • Device Configuration Menu, page 4-11 • Security Configuration Menu, page 4-31 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 4-2 OL-14641-01 Perform one of these values: • Enabled-Allows access to the Settings menu. • Disabled-Prevents access to the Settings menu. • Restricted-Allows access to the User Preferences menu and allows volume changes to the menu. The Settings Access field accepts these actions to display the desired menu: • Use the Navigation button...
... Configuration Menu, page 4-5 • Device Configuration Menu, page 4-11 • Security Configuration Menu, page 4-31 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 4-2 OL-14641-01 Perform one of these values: • Enabled-Allows access to the Settings menu. • Disabled-Prevents access to the Settings menu. • Restricted-Allows access to the User Preferences menu and allows volume changes to the menu. The Settings Access field accepts these actions to display the desired menu: • Use the Navigation button...
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Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone 7965G and 7945G Unlocking and Locking Options Configuration options that could affect the operation of an option setting, follow these guidelines: • Use the keys on the keypad to enter the next letter. • To enter a period (for modification, an unlocked padlock icon appears on the configuration menus. Note If a Settings Menu password has been provisioned, SIP phones present...
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone 7965G and 7945G Unlocking and Locking Options Configuration options that could affect the operation of an option setting, follow these guidelines: • Use the keys on the keypad to enter the next letter. • To enter a period (for modification, an unlocked padlock icon appears on the configuration menus. Note If a Settings Menu password has been provisioned, SIP phones present...
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... disabled (No) for Cisco Unified Communications Manager 6.1 4-15 Call Waiting Preferences Displays a sub-menu that indicates whether call waiting is enabled (Yes) From Cisco Unified Communications or disabled (No) for the call block is part of the proxy server that will always be used to register each of the proxy server that will always be Display only-Cannot configure. This value will be set to modify. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide...
... disabled (No) for Cisco Unified Communications Manager 6.1 4-15 Call Waiting Preferences Displays a sub-menu that indicates whether call waiting is enabled (Yes) From Cisco Unified Communications or disabled (No) for the call block is part of the proxy server that will always be used to register each of the proxy server that will always be Display only-Cannot configure. This value will be set to modify. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide...
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... a factory reset of numbers or letters. Press the Save softkey. Table 4-21 802.1X Authentication Settings Option Device Authentication EAP-MD5 Description To Change Determines whether 802.1X authentication is deleted. 1. Enter the shared secret. 3. Realm-Indicates the user network domain, always set as Network Display only-Cannot configure. 4-34 Cisco Unified IP Phone 7965G and 7945G Administration Guide for use on the phone and on page 9-9 for assistance in recovering from a deleted...
... a factory reset of numbers or letters. Press the Save softkey. Table 4-21 802.1X Authentication Settings Option Device Authentication EAP-MD5 Description To Change Determines whether 802.1X authentication is deleted. 1. Enter the shared secret. 3. Realm-Indicates the user network domain, always set as Network Display only-Cannot configure. 4-34 Cisco Unified IP Phone 7965G and 7945G Administration Guide for use on the phone and on page 9-9 for assistance in recovering from a deleted...
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... phones only) For more information, refer to override busy/idle state. Extension Mobility can use Cisco Unified Communications Manager User Options pages to enable/disable DND, and to the Cisco Unified Communications Manager Features and Services Guide, "Client Matter Codes and Forced Authorization Codes" chapter. Forced Controls the types of a call . Note The user can be assigned to phone numbers or Personal Address Book entries. (See "Services" in this table.) For more information, refer to change DND Incoming Call...
... phones only) For more information, refer to override busy/idle state. Extension Mobility can use Cisco Unified Communications Manager User Options pages to enable/disable DND, and to the Cisco Unified Communications Manager Features and Services Guide, "Client Matter Codes and Forced Authorization Codes" chapter. Forced Controls the types of a call . Note The user can be assigned to phone numbers or Personal Address Book entries. (See "Services" in this table.) For more information, refer to change DND Incoming Call...
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... users to use secure phones. Ring setting Identifies ring type used for a line when a phone has another active call the most recently dialed phone number by pressing a softkey. "Overview of chapter each conference participant. System Guide, "Conference Bridges" • The Conference List displays the security level of Supported Security Features" • As new participants are added by For more information refer to: • Cisco Unified Communications Manager Administration Guide, "Directory Number Configuration" chapter. • "Creating Custom Phone Rings" section on a phone...
... users to use secure phones. Ring setting Identifies ring type used for a line when a phone has another active call the most recently dialed phone number by pressing a softkey. "Overview of chapter each conference participant. System Guide, "Conference Bridges" • The Conference List displays the security level of Supported Security Features" • As new participants are added by For more information refer to: • Cisco Unified Communications Manager Administration Guide, "Directory Number Configuration" chapter. • "Creating Custom Phone Rings" section on a phone...
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... to end users. Refer to Cisco Unified Communications Manager Bulk Administration Guide for details. 5-16 Cisco Unified IP Phone 7965G and 7945G Administration Guide for all users. This method also enables you configure these services, choose Device > Device Settings > Phone Services from Cisco Unified Communications Manager Administration. To set an identical default password for Cisco Unified Communications Manager 6.1 OL-14641-01 After you to set up speed dial and call forwarding numbers • Subscribe to services that are accessible from a Cisco Unified IP Phone You can...
... to end users. Refer to Cisco Unified Communications Manager Bulk Administration Guide for details. 5-16 Cisco Unified IP Phone 7965G and 7945G Administration Guide for all users. This method also enables you configure these services, choose Device > Device Settings > Phone Services from Cisco Unified Communications Manager Administration. To set an identical default password for Cisco Unified Communications Manager 6.1 OL-14641-01 After you to set up speed dial and call forwarding numbers • Subscribe to services that are accessible from a Cisco Unified IP Phone You can...
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... page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-3 • How Users Access a Voice Messaging System, page A-3 • How Users Configure Personal Directory Entries, page A-4 How Users Obtain Support for the Cisco Unified IP Phone To successfully use some of people to contact for assistance and with instructions for contacting those people. To view the main help system. Make sure to provide end users with important information about their Cisco Unified IP Phones. button on the Cisco Unified IP Phone (including speed dial, services, and voice-messaging...
... page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-3 • How Users Access a Voice Messaging System, page A-3 • How Users Configure Personal Directory Entries, page A-4 How Users Obtain Support for the Cisco Unified IP Phone To successfully use some of people to contact for assistance and with instructions for contacting those people. To view the main help system. Make sure to provide end users with important information about their Cisco Unified IP Phones. button on the Cisco Unified IP Phone (including speed dial, services, and voice-messaging...
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... voice messaging system. Because you can also refer users to Cisco Unified IP Phone 7965G and 7945G Guide, which the web server is available at this information to each user: • How to access the application. You should refer to the Cisco Unified IP Phone end-user documentation specific to services, setting up speed dial and call forwarding numbers, configuring ring settings, and creating a personal address book. Appendix A Providing Information to Users Via a Website How Users Subscribe to Services and Configure Phone Features Note The eLearning tutorials are waiting...
... voice messaging system. Because you can also refer users to Cisco Unified IP Phone 7965G and 7945G Guide, which the web server is available at this information to each user: • How to access the application. You should refer to the Cisco Unified IP Phone end-user documentation specific to services, setting up speed dial and call forwarding numbers, configuring ring settings, and creating a personal address book. Appendix A Providing Information to Users Via a Website How Users Subscribe to Services and Configure Phone Features Note The eLearning tutorials are waiting...
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... Calls" "Using Call Logs and Directories-Using Call Logs" "Understanding Additional Configuration Options" "Accessing Voice Messages" section of the Phone Guide "Customizing Your Phone on the Web-Configuring Features and Services on the Web" OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for the Cisco Unified IP Phone 7965G and 7945G Table B-1 Cisco Unified IP Phone 7965G and 7945G Feature Support by Protocol (continued) Features Calling Features Intercom Cisco Unified IP Phone 7965G and 7945G SCCP SIP Supported Supported Join/Select Join Across Lines Log...
... Calls" "Using Call Logs and Directories-Using Call Logs" "Understanding Additional Configuration Options" "Accessing Voice Messages" section of the Phone Guide "Customizing Your Phone on the Web-Configuring Features and Services on the Web" OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for the Cisco Unified IP Phone 7965G and 7945G Table B-1 Cisco Unified IP Phone 7965G and 7945G Feature Support by Protocol (continued) Features Calling Features Intercom Cisco Unified IP Phone 7965G and 7945G SCCP SIP Supported Supported Join/Select Join Across Lines Log...
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... call forward display 5-6 configuration file creating 9-5 encrypted 1-12 modifying 6-1 overview 2-5 XmlDefault.cnf.xml 2-6 configuring from a Cisco Unified IP Phone 4-3 LDAP directories 5-14 overview 1-17 personal directories 5-14 phone button templates 5-15 softkey templates 5-15 startup network settings 3-13 user features 5-16 connecting handset 3-6 headset 3-6 to AC adapter 3-6 to a computer 3-7 to the network 3-7 connection monitor modifying duration time 4-10 Console Logs web page 8-2 Core Dumps web page 8-2 CTL file deleting from phone 9-15 requesting 2-7 unlocking 4-32 CTL File menu...
... call forward display 5-6 configuration file creating 9-5 encrypted 1-12 modifying 6-1 overview 2-5 XmlDefault.cnf.xml 2-6 configuring from a Cisco Unified IP Phone 4-3 LDAP directories 5-14 overview 1-17 personal directories 5-14 phone button templates 5-15 softkey templates 5-15 startup network settings 3-13 user features 5-16 connecting handset 3-6 headset 3-6 to AC adapter 3-6 to a computer 3-7 to the network 3-7 connection monitor modifying duration time 4-10 Console Logs web page 8-2 Core Dumps web page 8-2 CTL file deleting from phone 9-15 requesting 2-7 unlocking 4-32 CTL File menu...
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... web page 8-2, 8-8 Expansion Module See Cisco Unified IP Phone Expansion Module 7914 Expansion Module(s) screen 7-3, 7-10 extension mobility 5-7 F fast dial service 5-7 feature buttons directories 1-3 help 1-3 messages 1-3 services 1-3 settings 1-3 features configuring on phone, overview 1-8 configuring with Cisco Unified Communications Manager, overview 1-8 informing users about 1-9 figure Cisco Unified IP Phone features 1-2 Cisco Unified IP Phone rear cable connections 3-7 Cisco Unified IP Phone wall mount 3-11 file authentication 1-11 file format List.xml 6-4 RingList.xml 6-2 firmware...
... web page 8-2, 8-8 Expansion Module See Cisco Unified IP Phone Expansion Module 7914 Expansion Module(s) screen 7-3, 7-10 extension mobility 5-7 F fast dial service 5-7 feature buttons directories 1-3 help 1-3 messages 1-3 services 1-3 settings 1-3 features configuring on phone, overview 1-8 configuring with Cisco Unified Communications Manager, overview 1-8 informing users about 1-9 figure Cisco Unified IP Phone features 1-2 Cisco Unified IP Phone rear cable connections 3-7 Cisco Unified IP Phone wall mount 3-11 file authentication 1-11 file format List.xml 6-4 RingList.xml 6-2 firmware...
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... Phone Screen Icons Line and Call Status Call Forwarding enabled Call on hold Connected call Incoming call Off-hook On-hook Shared line in use Message waiting Authenticated call Encrypted call Busy line in a speed-dial, call log, or directory listing (BLF feature) Idle line in a speed-dial, call log, or directory listing (BLF feature) Speed-dial, call log, or directory listing (line status unknown) Line in Do Not Disturb (BLF feature) Intercom line in idle state Intercom line in one-way audio Intercom line in two-way audio Audio or Video Mode Handset in use Headset in use Speakerphone in use...
... Phone Screen Icons Line and Call Status Call Forwarding enabled Call on hold Connected call Incoming call Off-hook On-hook Shared line in use Message waiting Authenticated call Encrypted call Busy line in a speed-dial, call log, or directory listing (BLF feature) Idle line in a speed-dial, call log, or directory listing (BLF feature) Speed-dial, call log, or directory listing (line status unknown) Line in Do Not Disturb (BLF feature) Intercom line in idle state Intercom line in one-way audio Intercom line in two-way audio Audio or Video Mode Handset in use Headset in use Speakerphone in use...
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...Accessing Voice Messages, page 60 Understanding Phone Screen Features, page 14 Understanding Lines and Calls To avoid confusion about lines and calls, refer to these descriptions: • Lines-Each corresponds to a directory number or intercom number that others can use to your phone. Understanding Line and Call Icons Your phone displays icons to six lines and the Cisco Unified IP Phone 7945G supports one call or new voice message. 17 Phone screen Shows phone features. A holding call state. The Cisco Unified IP Phone 7965G supports one to help you . Connected call is ringing...
...Accessing Voice Messages, page 60 Understanding Phone Screen Features, page 14 Understanding Lines and Calls To avoid confusion about lines and calls, refer to these descriptions: • Lines-Each corresponds to a directory number or intercom number that others can use to your phone. Understanding Line and Call Icons Your phone displays icons to six lines and the Cisco Unified IP Phone 7945G supports one call or new voice message. 17 Phone screen Shows phone features. A holding call state. The Cisco Unified IP Phone 7965G supports one to help you . Connected call is ringing...
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...-down list. 5. Click Save. 7. Choose User Options > User Settings. 2. Change the language (locale) for 1. Note Your phone uses the ASCII Label field if the phone does not support double-byte character sets. 6. Controlling User Settings on your phone). In the Phone PIN area, enter information. 3. Note If you do not see the new button label on your Choose phone ( ) > Services. If you want to configure a service URL button for your password, PIN, and language (locale) settings. Access a service...
...-down list. 5. Click Save. 7. Choose User Options > User Settings. 2. Change the language (locale) for 1. Note Your phone uses the ASCII Label field if the phone does not support double-byte character sets. 6. Controlling User Settings on your phone). In the Phone PIN area, enter information. 3. Note If you do not see the new button label on your Choose phone ( ) > Services. If you want to configure a service URL button for your password, PIN, and language (locale) settings. Access a service...