Administration Guide
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... Verifying Voice VLAN Configuration 9-10 Verifying that the Phones Have Not Been Intentionally Reset 9-11 Eliminating DNS or Other Connectivity Errors 9-11 Checking Power Connection (SIP Phones Only) 9-12 Troubleshooting Cisco Unified IP Phone Security 9-12 General Troubleshooting Tips 9-16 Resetting or Restoring the Cisco Unified IP Phone 9-22 Performing a Basic Reset 9-22 Performing a Factory Reset 9-23 Using the Quality Report Tool 9-25...
... Verifying Voice VLAN Configuration 9-10 Verifying that the Phones Have Not Been Intentionally Reset 9-11 Eliminating DNS or Other Connectivity Errors 9-11 Checking Power Connection (SIP Phones Only) 9-12 Troubleshooting Cisco Unified IP Phone Security 9-12 General Troubleshooting Tips 9-16 Resetting or Restoring the Cisco Unified IP Phone 9-22 Performing a Basic Reset 9-22 Performing a Factory Reset 9-23 Using the Quality Report Tool 9-25...
Administration Guide
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...Communications Manager classifies the call is not configured for more information. OL11954-01 Cisco Unified IP Phone 7906G and 7911G for more information. Security Restrictions A user cannot barge into an authenticated call , and the phone indicates that is deleted. See the "802.1X Authentication and Status" section... do not disable this case, a reorder tone (fast busy tone) plays on the barge initiator's phone. If you disable 802.1X authentication or perform a factory reset on the phone, the previously configured MD5 shared secret is used to use the voice VLAN. - A user can ...
...Communications Manager classifies the call is not configured for more information. OL11954-01 Cisco Unified IP Phone 7906G and 7911G for more information. Security Restrictions A user cannot barge into an authenticated call , and the phone indicates that is deleted. See the "802.1X Authentication and Status" section... do not disable this case, a reorder tone (fast busy tone) plays on the barge initiator's phone. If you disable 802.1X authentication or perform a factory reset on the phone, the previously configured MD5 shared secret is used to use the voice VLAN. - A user can ...
Administration Guide
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...Cisco Unified IP Phone 7906G and 7911G for assistance in this format: CP--SEP- Specifies a password for use on the phone and on the authentication server. The password must be between 6 and 32 characters, consisting of any combination of the phone, the shared secret is enabled: • Enabled-Phone...-MD5 > Shared Secret. 2. See the "Troubleshooting Cisco Unified IP Phone Security" section on page 9-12 for Cisco Unified Communications Manager 6.0 OL11954-01 Note If you disable 802.1X authentication or perform a factory reset of numbers or letters. Realm-Indicates the user network...
...Cisco Unified IP Phone 7906G and 7911G for assistance in this format: CP--SEP- Specifies a password for use on the phone and on the authentication server. The password must be between 6 and 32 characters, consisting of any combination of the phone, the shared secret is enabled: • Enabled-Phone...-MD5 > Shared Secret. 2. See the "Troubleshooting Cisco Unified IP Phone Security" section on page 9-12 for Cisco Unified Communications Manager 6.0 OL11954-01 Note If you disable 802.1X authentication or perform a factory reset of numbers or letters. Realm-Indicates the user network...
Administration Guide
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... field displays No. (If security is installed in the phone. For more information about the IP phone. Cisco Unified IP Phone 7906G and 7911G for the phone, the CTL file installs automatically when the phone reboots or resets. Model Information Screen Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Model Information Screen The Model Information screen displays specific...
... field displays No. (If security is installed in the phone. For more information about the IP phone. Cisco Unified IP Phone 7906G and 7911G for the phone, the CTL file installs automatically when the phone reboots or resets. Model Information Screen Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Model Information Screen The Model Information screen displays specific...
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...; Verifying DNS Settings, page 9-6 • Verifying Cisco Unified Communications Manager Settings, page 9-6 OL11954-01 Cisco Unified IP Phone 7906G and 7911G for additional assistance. For instructions, see the "Performing a Factory Reset" section on the Cisco Unified IP Phone does not display any characters after at least five minutes, contact a Cisco technical support representative for Cisco Unified Communications Manager 6.0 9-3 These sections can assist...
...; Verifying DNS Settings, page 9-6 • Verifying Cisco Unified Communications Manager Settings, page 9-6 OL11954-01 Cisco Unified IP Phone 7906G and 7911G for additional assistance. For instructions, see the "Performing a Factory Reset" section on the Cisco Unified IP Phone does not display any characters after at least five minutes, contact a Cisco technical support representative for Cisco Unified Communications Manager 6.0 9-3 These sections can assist...
Administration Guide
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.... These errors typically indicate that the phone completed a factory reset (see the "Security Configuration Menu" section on the phone. Phone does not register with Cisco Unified Communications Manager. These errors typically indicate that 802.1X is not enabled on page 4-38. Chapter 9 Troubleshooting and Maintenance Troubleshooting Cisco Unified IP Phone Security Table 9-1 Cisco Unified IP Phone Security Troubleshooting (continued) Problem Possible Cause...
.... These errors typically indicate that the phone completed a factory reset (see the "Security Configuration Menu" section on the phone. Phone does not register with Cisco Unified Communications Manager. These errors typically indicate that 802.1X is not enabled on page 4-38. Chapter 9 Troubleshooting and Maintenance Troubleshooting Cisco Unified IP Phone Security Table 9-1 Cisco Unified IP Phone Security Troubleshooting (continued) Problem Possible Cause...
Administration Guide
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... Cisco Unified IP Phone 7906G and 7911G for resetting or restoring the Cisco Unified IP Phone: • Performing a Basic Reset, page 9-22 • Performing a Factory Reset, page 9-23 Performing a Basic Reset Performing a basic reset of these operations any time after the phone has started up. Table 9-3 describes the ways to reset or restore various configuration and security settings. You can reset a phone with any of a Cisco Unified IP Phone provides...
... Cisco Unified IP Phone 7906G and 7911G for resetting or restoring the Cisco Unified IP Phone: • Performing a Basic Reset, page 9-22 • Performing a Factory Reset, page 9-23 Performing a Basic Reset Performing a basic reset of these operations any time after the phone has started up. Table 9-3 describes the ways to reset or restore various configuration and security settings. You can reset a phone with any of a Cisco Unified IP Phone provides...
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... • Call histories-Erased • Locale information-Reset to default values OL11954-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0 9-23 Deletes the CTL file from the phone, and restarts the phone. Resets any screen (but that you perform a factory reset of the phone.) From the Security Configuration menu, unlock phone options (see the "Unlocking and Locking Options...
... • Call histories-Erased • Locale information-Reset to default values OL11954-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0 9-23 Deletes the CTL file from the phone, and restarts the phone. Resets any screen (but that you perform a factory reset of the phone.) From the Security Configuration menu, unlock phone options (see the "Unlocking and Locking Options...
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... 1 Step 2 Step 3 Unplug the power cable from the phone and then plug it completes the factory reset process and the main screen appears. 9-24 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0 OL11954-01 Resetting or Restoring the Cisco Unified IP Phone Chapter 9 Troubleshooting and Maintenance • Phone application-Erased (phone recovers by loading the term11.default.loads file) Note...
... 1 Step 2 Step 3 Unplug the power cable from the phone and then plug it completes the factory reset process and the main screen appears. 9-24 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0 OL11954-01 Resetting or Restoring the Cisco Unified IP Phone Chapter 9 Troubleshooting and Maintenance • Phone application-Erased (phone recovers by loading the term11.default.loads file) Note...
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... See RTCP Real-Time Transport Protocol See RTP redial 5-18 reset, factory 9-23 resetting basic 9-22 Cisco Unified IP phone 9-22 continuously 9-9 intentionally 9-11 methods 9-22 RingList.xml file format 6-2 ring setting 5-18 S SCCP, description 1-8 secure conference description 1-20, 5-19 establishing 1-20 identifying 1-20 restrictions 1-21 OL11954-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0 IN-9
... See RTCP Real-Time Transport Protocol See RTP redial 5-18 reset, factory 9-23 resetting basic 9-22 Cisco Unified IP phone 9-22 continuously 9-9 intentionally 9-11 methods 9-22 RingList.xml file format 6-2 ring setting 5-18 S SCCP, description 1-8 secure conference description 1-20, 5-19 establishing 1-20 identifying 1-20 restrictions 1-21 OL11954-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0 IN-9