User Manual
Page 6
... 3.0 document files are registered in the Canon DR-2020U menu during software installation. User Manual CapturePerfect 3.0 Operation Guide 6 Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to use the scanner. ● CapturePerfect 3.0 Operation Guide (electronic manual) This is supplied with the scanner, and the User Manual (this manual, store them in the following locations during software installation. ● Reference Guide This describes setup procedures and basic operations for the scanner. ● User Manual (This...
... 3.0 document files are registered in the Canon DR-2020U menu during software installation. User Manual CapturePerfect 3.0 Operation Guide 6 Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to use the scanner. ● CapturePerfect 3.0 Operation Guide (electronic manual) This is supplied with the scanner, and the User Manual (this manual, store them in the following locations during software installation. ● Reference Guide This describes setup procedures and basic operations for the scanner. ● User Manual (This...
User Manual
Page 7
... instructions that should be observed for a procedure. IMPORTANT Indicates operational requirements and restrictions. CAUTION Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly. How This Manual is highly recommended. To use the scanner safely, always pay attention to configure scanner driver settings. ■ Maintenance Describes routine cleaning procedures and troubleshooting. ■ Appendix Provides specifications...
... instructions that should be observed for a procedure. IMPORTANT Indicates operational requirements and restrictions. CAUTION Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly. How This Manual is highly recommended. To use the scanner safely, always pay attention to configure scanner driver settings. ■ Maintenance Describes routine cleaning procedures and troubleshooting. ■ Appendix Provides specifications...
User Manual
Page 8
... Using the Scanner 10 Important Safety Instructions 10 Installation Location 10 Power Supply 11 Moving the Scanner 12 Handling 12 Disposal 13 Features 14 Multiple Methods for Document Feeding 14 Easy Scanning with Job Functions 14 Wide Range of Black and White and Full Color Scanning ... 14 Prescan Function 14 Energy Efficient Design 14 Variety of Image Processing Options 14 Installation Requirements 16 Operating System 16 Computer Specifications 16 Application Software...
... Using the Scanner 10 Important Safety Instructions 10 Installation Location 10 Power Supply 11 Moving the Scanner 12 Handling 12 Disposal 13 Features 14 Multiple Methods for Document Feeding 14 Easy Scanning with Job Functions 14 Wide Range of Black and White and Full Color Scanning ... 14 Prescan Function 14 Energy Efficient Design 14 Variety of Image Processing Options 14 Installation Requirements 16 Operating System 16 Computer Specifications 16 Application Software...
User Manual
Page 9
... 61 Removing the Roller Unit and Separation Pad 61 Attaching the Roller Unit and Separation Pad 62 Troubleshooting 64 Common Problems and Solutions 64 Software Troubleshooting 66 If scanning is too slow 66 If scanned image files cannot be opened in an application.. 66 If CapturePerfect cannot open some PDF files 66 Q & A (Useful tips 66 Paper Jams 68 Uninstalling the Software 70 Uninstalling the ISIS/TWAIN Driver 70 Appendix 72 Specifications 72 Scanner 72 AC Adapter 72 Replacement Parts 73...
... 61 Removing the Roller Unit and Separation Pad 61 Attaching the Roller Unit and Separation Pad 62 Troubleshooting 64 Common Problems and Solutions 64 Software Troubleshooting 66 If scanning is too slow 66 If scanned image files cannot be opened in an application.. 66 If CapturePerfect cannot open some PDF files 66 Q & A (Useful tips 66 Paper Jams 68 Uninstalling the Software 70 Uninstalling the ISIS/TWAIN Driver 70 Appendix 72 Specifications 72 Scanner 72 AC Adapter 72 Replacement Parts 73...
User Manual
Page 18
... names configured with the supplied software also appear here. (See p. 18.) C User Defined Job Buttons Register jobs with scanned images. Scanning in a specified folder. Waiting for paper jams. H POWER Button Press this button to stop scan procedures or clear error displays, such as those for operation (such as follows for documents to turn the scanner ON, and the power indicator will turn OFF. FILE: Saves scanned images in progress. Scanning will be placed). Ready (awaiting operations via buttons or computer). Operation Panel A B C D EFG H A Job Buttons Specific jobs...
... names configured with the supplied software also appear here. (See p. 18.) C User Defined Job Buttons Register jobs with scanned images. Scanning in a specified folder. Waiting for paper jams. H POWER Button Press this button to stop scan procedures or clear error displays, such as those for operation (such as follows for documents to turn the scanner ON, and the power indicator will turn OFF. FILE: Saves scanned images in progress. Scanning will be placed). Ready (awaiting operations via buttons or computer). Operation Panel A B C D EFG H A Job Buttons Specific jobs...
User Manual
Page 25
... supplied Setup disc. • CaptureOnTouch (See p. 26.) This scanning application, designed specifically for use the scanner. For details on -screen instructions. • CapturePerfect 3.0 (See p. 41.) This scanning application designed for advanced users includes a variety of the ISIS/TWAIN driver is used for scanned images. • ISIS/TWAIN Driver The ISIS/TWAIN driver is not guaranteed with all application programs. Hint You must install the software from the Setup disc to -follow on installation, see the Reference Guide. 25 Open...
... supplied Setup disc. • CaptureOnTouch (See p. 26.) This scanning application, designed specifically for use the scanner. For details on -screen instructions. • CapturePerfect 3.0 (See p. 41.) This scanning application designed for advanced users includes a variety of the ISIS/TWAIN driver is used for scanned images. • ISIS/TWAIN Driver The ISIS/TWAIN driver is not guaranteed with all application programs. Hint You must install the software from the Setup disc to -follow on installation, see the Reference Guide. 25 Open...
User Manual
Page 29
... be configured when a page size that are not included in the basic settings. ● [Color mode] Select from the following modes for scanning documents. [24-bit color]: Scans the document in color. [Grayscale]: Scans the document in grayscale. [Black and White]: Scans the document in which documents are rotated to scan only one side of a document or both sides. If there are scanned. When [Auto size detect] is specified, the scanner detects the page size of the document, and the image is...
... be configured when a page size that are not included in the basic settings. ● [Color mode] Select from the following modes for scanning documents. [24-bit color]: Scans the document in color. [Grayscale]: Scans the document in grayscale. [Black and White]: Scans the document in which documents are rotated to scan only one side of a document or both sides. If there are scanned. When [Auto size detect] is specified, the scanner detects the page size of the document, and the image is...
User Manual
Page 42
... it is connected to the CapturePerfect 3.0 Operation Guide. 1 From the Windows taskbar, click [Start] and select [All Programs], [CapturePerfect 3.0], and [CapturePerfect 3.0]. 2 Select [Select Scanner] from the [Scan] menu. The [Configure Device Settings] dialog box appears. Scan to Presentation This mode is useful when a compact scanner is used in the properties dialog box for the ISIS driver causes the setting configured here to File]. IMPORTANT If [CANON DR-2020U] does not appear, try installing the ISIS/ TWAIN driver again. 4 Configure the default page size. For details...
... it is connected to the CapturePerfect 3.0 Operation Guide. 1 From the Windows taskbar, click [Start] and select [All Programs], [CapturePerfect 3.0], and [CapturePerfect 3.0]. 2 Select [Select Scanner] from the [Scan] menu. The [Configure Device Settings] dialog box appears. Scan to Presentation This mode is useful when a compact scanner is used in the properties dialog box for the ISIS driver causes the setting configured here to File]. IMPORTANT If [CANON DR-2020U] does not appear, try installing the ISIS/ TWAIN driver again. 4 Configure the default page size. For details...
User Manual
Page 46
... in the [Scan Batch to File Setting] and [Scan Batch to close the settings dialog box. These buttons are enabled when [Save as type] is set to a format other than [BMP File (*.bmp)], and you can use them to configure file format settings for each job. 6 Click [OK] ([Save] for the image file to be attached to the e-mail message. [Scan To Print]: Specify the printer to which images will be saved. [Scan To Mail...
... in the [Scan Batch to File Setting] and [Scan Batch to close the settings dialog box. These buttons are enabled when [Save as type] is set to a format other than [BMP File (*.bmp)], and you can use them to configure file format settings for each job. 6 Click [OK] ([Save] for the image file to be attached to the e-mail message. [Scan To Print]: Specify the printer to which images will be saved. [Scan To Mail...
User Manual
Page 64
... documents still feed askew, roller replacement or other maintenance may be guaranteed to work with a USB cable. (2) Confirm that the supplied USB cable is set correctly. (2) Confirm that they feed straightly. (2) Enable the [Deskew] scanner driver setting. (3) If many pages have been scanned since roller cleaning, clean the rollers. For example, if [Simplex] is enabled. In CaptureOnTouch or CapturePerfect 3.0, executing a job for that may not support the scanner. Troubleshooting This section describes the problems that job. It you configure scanner driver...
... documents still feed askew, roller replacement or other maintenance may be guaranteed to work with a USB cable. (2) Confirm that the supplied USB cable is set correctly. (2) Confirm that they feed straightly. (2) Enable the [Deskew] scanner driver setting. (3) If many pages have been scanned since roller cleaning, clean the rollers. For example, if [Simplex] is enabled. In CaptureOnTouch or CapturePerfect 3.0, executing a job for that may not support the scanner. Troubleshooting This section describes the problems that job. It you configure scanner driver...
User Manual
Page 65
... card feeder is open . To save multiple pages to clear the error message. Scanning has stopped due to confirm how much of the document was scanned, and continue scanning accordingly. Problem 8 Each scanned image of a multi-page document is not lit, the following appears on the scan panel. clear paper and push STOP button. The lock switch is not Connected. Insert the ADF connector all pages as the feeding method on the scanner driver's setting screen, after the scanner finishes warming up. Check the scanned images to document double-feed. Problem 13 Auto start does...
... card feeder is open . To save multiple pages to clear the error message. Scanning has stopped due to confirm how much of the document was scanned, and continue scanning accordingly. Problem 8 Each scanned image of a multi-page document is not lit, the following appears on the scan panel. clear paper and push STOP button. The lock switch is not Connected. Insert the ADF connector all pages as the feeding method on the scanner driver's setting screen, after the scanner finishes warming up. Check the scanned images to document double-feed. Problem 13 Auto start does...
User Manual
Page 66
... by memory-resident applications such as single-page scanning, the image file save multiple pages in "Common Problems and Solutions". 66 or single-page files. In this file format. (2) Images saved as multipage) can be specified each image is not Hi-Speed USB 2.0 compliant, remove the hub and connect the scanner directly to open some useful tips for each job. Delete unneeded data on the first (main) screen to create the necessary temporary files for operating the supplied software...
... by memory-resident applications such as single-page scanning, the image file save multiple pages in "Common Problems and Solutions". 66 or single-page files. In this file format. (2) Images saved as multipage) can be specified each image is not Hi-Speed USB 2.0 compliant, remove the hub and connect the scanner directly to open some useful tips for each job. Delete unneeded data on the first (main) screen to create the necessary temporary files for operating the supplied software...
User Manual
Page 67
... copied. Specify [Skip Blank Page] on the Job Registration [Output settings] tab. Appends the date and time to the following question, "Can I copy or back up scanner setting configurations? See also the following three settings in CapturePerfect. Settings] button to open the [Modify Barcode/ OCR] dialog box, where you click the [File name settings] button on the Scan First output settings screen, and on the scanner driver setting screen, then scan. Scanned image file names are backed up with black...
... copied. Specify [Skip Blank Page] on the Job Registration [Output settings] tab. Appends the date and time to the following question, "Can I copy or back up scanner setting configurations? See also the following three settings in CapturePerfect. Settings] button to open the [Modify Barcode/ OCR] dialog box, where you click the [File name settings] button on the Scan First output settings screen, and on the scanner driver setting screen, then scan. Scanned image file names are backed up with black...
Reference Guide
Page 3
... card management software from Nuance Communications Inc. DR-2020U AC Adapter/Power Cord (Connected length: 2.6 m) Reference Guide (this document) Before Use Software license USB Cable Type A/Type B agreement (Length: 1.8 m) Setup Disc Adobe Acrobat Setup Disc Application Software Disc Please read first. • Items included in other languages can be found on upgrading, visit the following applications are missing or damaged, contact your local authorized Canon dealer or service representative. PDF files of Application Software CD-ROM...
... card management software from Nuance Communications Inc. DR-2020U AC Adapter/Power Cord (Connected length: 2.6 m) Reference Guide (this document) Before Use Software license USB Cable Type A/Type B agreement (Length: 1.8 m) Setup Disc Adobe Acrobat Setup Disc Application Software Disc Please read first. • Items included in other languages can be found on upgrading, visit the following applications are missing or damaged, contact your local authorized Canon dealer or service representative. PDF files of Application Software CD-ROM...
Reference Guide
Page 4
...-ROM drive. Connecting to a Computer Turning the Scanner ON Power indicator Power button PC Power Link Function The scanner's power can be turned ON/ OFF in the Control Panel. To enable this function is automatically installed. The plug-and-play function recognizes the scanner, and the device driver is disabled. For details, refer to Windows as an Administrator. ● Close all other applications before installing the software. Installing the Software Before Installation ● Do not connect...
...-ROM drive. Connecting to a Computer Turning the Scanner ON Power indicator Power button PC Power Link Function The scanner's power can be turned ON/ OFF in the Control Panel. To enable this function is automatically installed. The plug-and-play function recognizes the scanner, and the device driver is disabled. For details, refer to Windows as an Administrator. ● Close all other applications before installing the software. Installing the Software Before Installation ● Do not connect...
Reference Guide
Page 8
... this scanner consists of the following locations as PDF (Portable Documents Format) files during installation of its capabilities, and to these notes is the operation guide for future reference. After reading this manual to explain procedures, restrictions, handling precautions, and instructions that may lead to death or injury to familiarize yourself with its many functions. Manuals for the Scanner Documentation for purchasing the Canon Document Scanner imageFORMULA DR-2020U.
... this scanner consists of the following locations as PDF (Portable Documents Format) files during installation of its capabilities, and to these notes is the operation guide for future reference. After reading this manual to explain procedures, restrictions, handling precautions, and instructions that may lead to death or injury to familiarize yourself with its many functions. Manuals for the Scanner Documentation for purchasing the Canon Document Scanner imageFORMULA DR-2020U.
Reference Guide
Page 13
... begin scanning automatically using the auto-start CaptureOnTouch, which provides simple scanning by following scanning modes, depending on the document type. • Simplex and Duplex scanning (with Skip Blank Page function) • Continuous or single-page feeding ● Card Scan Feed and scan up to 15 business cards at up to ten operations, such as saving, printing, or mailing, can use the feeder, flatbed, or business card feeder. ● Fast Document Feeding Scan multipage documents at a time using the built-in business card feeder. ● Paper Size...
... begin scanning automatically using the auto-start CaptureOnTouch, which provides simple scanning by following scanning modes, depending on the document type. • Simplex and Duplex scanning (with Skip Blank Page function) • Continuous or single-page feeding ● Card Scan Feed and scan up to 15 business cards at up to ten operations, such as saving, printing, or mailing, can use the feeder, flatbed, or business card feeder. ● Fast Document Feeding Scan multipage documents at a time using the built-in business card feeder. ● Paper Size...
Reference Guide
Page 15
... configured with the supplied software also appear here. (See p. 11.) C User Defined Job Buttons Register jobs with scanned images. D Power Indicator This lights when the scanner is open (waiting for documents to these buttons. When you to be placed). 11 Job display when the FILE button is turned ON, the scanner and power indicator will turn the scanner ON, and the power indicator will light. Waiting for operation (such as those for paper jams. H POWER Button Press this button (for each button: COPY: Prints scanned images...
... configured with the supplied software also appear here. (See p. 11.) C User Defined Job Buttons Register jobs with scanned images. D Power Indicator This lights when the scanner is open (waiting for documents to these buttons. When you to be placed). 11 Job display when the FILE button is turned ON, the scanner and power indicator will turn the scanner ON, and the power indicator will light. Waiting for operation (such as those for paper jams. H POWER Button Press this button (for each button: COPY: Prints scanned images...
Reference Guide
Page 32
... that they feed straightly. (2) Enable the [Deskew] scanner driver setting. (3) If many pages have been scanned since roller cleaning, clean the rollers. Documents feed askew (scanned images are not scanned even when the Duplex scanner driver setting is [Skip Blank Page], documents with all USB interfaces. (4) Confirm that job. Problem 4 Solutions Problem 5 Solutions Problem 6 Solutions Problem 7 Solutions Both sides are slanted). (1) Align the document guides to the computer. To perform duplex scanning, either change the job setting or create another scan mode setting such as...
... that they feed straightly. (2) Enable the [Deskew] scanner driver setting. (3) If many pages have been scanned since roller cleaning, clean the rollers. Documents feed askew (scanned images are not scanned even when the Duplex scanner driver setting is [Skip Blank Page], documents with all USB interfaces. (4) Confirm that job. Problem 4 Solutions Problem 5 Solutions Problem 6 Solutions Problem 7 Solutions Both sides are slanted). (1) Align the document guides to the computer. To perform duplex scanning, either change the job setting or create another scan mode setting such as...
Reference Guide
Page 33
... push STOP button. Remove jammed paper, and push STOP button. After releasing the lock switch, press the STOP button. A double paper-feed has occurred. The lock switch is not Connected. Problem 13 Auto start does not function. Warm up may take up " message appears. To save multiple pages to clear the error message. Solutions When Panel-Feeding is selected as one image file when TIFF or PDF file format is open. Feeder is locked. Remove the jammed paper. (See p. 30.) Close the scanner cover or upper unit. Unlock the lock switch. Problem 12 Cannot perform ADF scanning...
... push STOP button. Remove jammed paper, and push STOP button. After releasing the lock switch, press the STOP button. A double paper-feed has occurred. The lock switch is not Connected. Problem 13 Auto start does not function. Warm up may take up " message appears. To save multiple pages to clear the error message. Solutions When Panel-Feeding is selected as one image file when TIFF or PDF file format is open. Feeder is locked. Remove the jammed paper. (See p. 30.) Close the scanner cover or upper unit. Unlock the lock switch. Problem 12 Cannot perform ADF scanning...