iP5000 Quick Start Guide
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... RESUME/CANCEL button to quickly identify the empty tank using the BJ Status Monitor (Windows) or error messages (Macintosh) and replace it may cause problems. z Menu screens will resume as soon as printing begins. When printing is out of ink. Empty ink tank The ink tank with [X] symbol...; Knowing When to Replace Ink Tank If an ink tank needs replacing, the POWER lamp will change from green to "When Printing Becomes Faint or Colors are closed. Replace with low ink level 43 Obtain a replacement tank as soon as a print job starts. [!] indicates a low ink level. Tank with...
... RESUME/CANCEL button to quickly identify the empty tank using the BJ Status Monitor (Windows) or error messages (Macintosh) and replace it may cause problems. z Menu screens will resume as soon as printing begins. When printing is out of ink. Empty ink tank The ink tank with [X] symbol...; Knowing When to Replace Ink Tank If an ink tank needs replacing, the POWER lamp will change from green to "When Printing Becomes Faint or Colors are closed. Replace with low ink level 43 Obtain a replacement tank as soon as a print job starts. [!] indicates a low ink level. Tank with...
iP5000 Quick Start Guide
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... the current printing job. BJ Printer Utility appears. (5) Select Ink level Information from the Name list and click Utility. Tank with an empty ink tank, it may cause problems. z If you click: Delete Job, the printer cancels the current printing job. When using Mac OS X v.10.2, double-click ...the Print Center icon. (3) Select the name of your printer from the pop-up menu. [!] indicates a low ink level...
... the current printing job. BJ Printer Utility appears. (5) Select Ink level Information from the Name list and click Utility. Tank with an empty ink tank, it may cause problems. z If you click: Delete Job, the printer cancels the current printing job. When using Mac OS X v.10.2, double-click ...the Print Center icon. (3) Select the name of your printer from the pop-up menu. [!] indicates a low ink level...
iP5000 Quick Start Guide
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...Print Head Deep Cleaning does not resolve the problem, contact the Customer Care Center. If it . Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in the printer driver settings. Follow the procedures below to clean... is out of the ink tank has been peeled off. z Ensure that the ink tank is installed at the correct location. If the problem remains after running the print head maintenance, align the Print Head. Step 1 See "Printing the Nozzle Check Pattern" on page 49 Step ...
...Print Head Deep Cleaning does not resolve the problem, contact the Customer Care Center. If it . Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in the printer driver settings. Follow the procedures below to clean... is out of the ink tank has been peeled off. z Ensure that the ink tank is installed at the correct location. If the problem remains after running the print head maintenance, align the Print Head. Step 1 See "Printing the Nozzle Check Pattern" on page 49 Step ...
iP5000 Quick Start Guide
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.... 54 See "Replacing an Ink Tank" on the Pattern Check dialog box. z The nozzle check pattern will not be cleaned. z If the problem remains after performing Print Head Cleaning three times, try Print Head Deep Cleaning. The Print Head Cleaning dialog box of BCI-6BK. (4) Click Execute.... Check Pattern" on page 57. Replace the ink tank if the remaining amount of BCI-3eBK, Color to 40 seconds. See "Examining the Nozzle Check Pattern" on page 52. 1 Ensure that the printer is printed. 4 Check the Print Head condition with the printed nozzle check pattern. Printing Maintenance (3)...
.... 54 See "Replacing an Ink Tank" on the Pattern Check dialog box. z The nozzle check pattern will not be cleaned. z If the problem remains after performing Print Head Cleaning three times, try Print Head Deep Cleaning. The Print Head Cleaning dialog box of BCI-6BK. (4) Click Execute.... Check Pattern" on page 57. Replace the ink tank if the remaining amount of BCI-3eBK, Color to 40 seconds. See "Examining the Nozzle Check Pattern" on page 52. 1 Ensure that the printer is printed. 4 Check the Print Head condition with the printed nozzle check pattern. Printing Maintenance (3)...
iP5000 Quick Start Guide
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... correctly if there is not enough ink. Printing Maintenance (5) Read the message and click Print Check Pattern to print the nozzle check pattern. z If the problem remains after performing Print Head Cleaning three times, try Print Head Deep Cleaning. See "Print Head Deep Cleaning" on page 42. See "Replacing an Ink...
... correctly if there is not enough ink. Printing Maintenance (5) Read the message and click Print Check Pattern to print the nozzle check pattern. z If the problem remains after performing Print Head Cleaning three times, try Print Head Deep Cleaning. See "Print Head Deep Cleaning" on page 42. See "Replacing an Ink...
iP5000 Quick Start Guide
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...to be worn out. z If this does not solve the problem, the Print Head may be checked before cleaning. 4 Print the nozzle check pattern to perform another Print Head Deep Cleaning 24 hours after turning off the printer. When using Mac OS X v.10.2 select the name ... Print Head Deep Cleaning finishes. If a particular color is on. 2 Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then the Utilities folder. (2) Double-click the Printer Setup Utility icon. Contact the Customer Care Center....
...to be worn out. z If this does not solve the problem, the Print Head may be checked before cleaning. 4 Print the nozzle check pattern to perform another Print Head Deep Cleaning 24 hours after turning off the printer. When using Mac OS X v.10.2 select the name ... Print Head Deep Cleaning finishes. If a particular color is on. 2 Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then the Utilities folder. (2) Double-click the Printer Setup Utility icon. Contact the Customer Care Center....
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... are still not clean, open the Top Cover and ensure that color. Contact the Customer Care Center. 60 See "Replacing an Ink Tank" on page 49. Be sure to check the Print Head condition. z If this does not solve the problem, the Print Head may be worn out. z If the print head... nozzles are sufficient ink levels in all ink tanks and turn off the printer. See "Printing the Nozzle Check Pattern" on page 42. Printing Maintenance 4 Print the...
... are still not clean, open the Top Cover and ensure that color. Contact the Customer Care Center. 60 See "Replacing an Ink Tank" on page 49. Be sure to check the Print Head condition. z If this does not solve the problem, the Print Head may be worn out. z If the print head... nozzles are sufficient ink levels in all ink tanks and turn off the printer. See "Printing the Nozzle Check Pattern" on page 42. Printing Maintenance 4 Print the...
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... operating system. 65 The message may vary depending on topics not covered in the message. z "Cannot Install the Printer Driver" on page 66 z "Print Quality is Poor or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 69 z "Paper Does Not Feed Properly" on page 71 z "Paper Jams" on page 72... the Screen" on page 77 z "Cannot Print Properly from the Digital Camera" on page 80 Refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of the following categories. Take the appropriate action described in this section.
... operating system. 65 The message may vary depending on topics not covered in the message. z "Cannot Install the Printer Driver" on page 66 z "Print Quality is Poor or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 69 z "Paper Does Not Feed Properly" on page 71 z "Paper Jams" on page 72... the Screen" on page 77 z "Cannot Print Properly from the Digital Camera" on page 80 Refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of the following categories. Take the appropriate action described in this section.
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.... 66 For non-Windows XP, open software applications before reinstalling the printer driver. Ensure that there are no problems with the Setup Software & User's Guide CD- If this problem persists, refer to start automatically when you inserted the Setup Software &... which appears next. 4. Click Exit on the Installation Failure screen. 3. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions packaged with your Windows documentation ...
.... 66 For non-Windows XP, open software applications before reinstalling the printer driver. Ensure that there are no problems with the Setup Software & User's Guide CD- If this problem persists, refer to start automatically when you inserted the Setup Software &... which appears next. 4. Click Exit on the Installation Failure screen. 3. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions packaged with your Windows documentation ...
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...as shown in the correct order. See "Print Head Cleaning" on page 42. Glossy photo paper other than the Canon specialty media is misaligned Align the Print Head. Open the printer properties dialog box. 2. When you cannot choose the High setting or when the print quality does not improve, ...Fine end. 67 See "Aligning the Print Head" on page 49. Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause Ink tank is not seated properly/Ink tank is empty, replace the ink ...
...as shown in the correct order. See "Print Head Cleaning" on page 42. Glossy photo paper other than the Canon specialty media is misaligned Align the Print Head. Open the printer properties dialog box. 2. When you cannot choose the High setting or when the print quality does not improve, ...Fine end. 67 See "Aligning the Print Head" on page 49. Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause Ink tank is not seated properly/Ink tank is empty, replace the ink ...
iP5000 Quick Start Guide
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...is too thick or curled. For further information on how to log on page 71. To cancel the setting, turn off the printer. 68 Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used Select the Prevent paper abrasion check box to widen the clearance between... Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to set the intensity. Back of the media, and gently bend them in the printer driver and try printing again. 1. Thick paper is used is too thin Color Intensity setting is Scratched 1. Drag the Intensity slide bar...
...is too thick or curled. For further information on how to log on page 71. To cancel the setting, turn off the printer. 68 Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used Select the Prevent paper abrasion check box to widen the clearance between... Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to set the intensity. Back of the media, and gently bend them in the printer driver and try printing again. 1. Thick paper is used is too thin Color Intensity setting is Scratched 1. Drag the Intensity slide bar...
iP5000 Quick Start Guide
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... is Open the Paper Output Tray. The Print Head is any. Paper Output Tray is deleted. Troubleshooting Printer Hardware Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print Head has overheated due to long periods of continuous printing... Stop printing and turn the printer off for at line breaks before resuming printing in order to cool down...
... is Open the Paper Output Tray. The Print Head is any. Paper Output Tray is deleted. Troubleshooting Printer Hardware Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print Head has overheated due to long periods of continuous printing... Stop printing and turn the printer off for at line breaks before resuming printing in order to cool down...
iP5000 Quick Start Guide
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... the Page Setup dialog box of the printer driver (Macintosh) to ensure that it matches the size of the paper loaded. z Check Paper Size on your application to ensure that it may be altered with the reduced printing function. 1. Troubleshooting Problem Cannot Print to End of Job Possible ...Cause Incorrect page size is selected Try This Ensure that the page size setting matches the size of the paper loaded in the printer: z Check the Paper Size setting from the pop...
... the Page Setup dialog box of the printer driver (Macintosh) to ensure that it matches the size of the paper loaded. z Check Paper Size on your application to ensure that it may be altered with the reduced printing function. 1. Troubleshooting Problem Cannot Print to End of Job Possible ...Cause Incorrect page size is selected Try This Ensure that the page size setting matches the size of the paper loaded in the printer: z Check the Paper Size setting from the pop...
iP5000 Quick Start Guide
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...Canon Specialty Media" on and there is too thick or curled. Select the Paper Feed Roller of Letter-sized plain paper lengthways in the Sheet Feeder or Cassette selected in the printer. 2. type is not loaded beyond the Load Limit Mark. Paper Does Not Feed Properly Troubleshooting Problem... Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to see if the paper is used See "Print Media to Avoid" on the printer. 3. Repeat this operation three times. Repeat this cleaning...
...Canon Specialty Media" on and there is too thick or curled. Select the Paper Feed Roller of Letter-sized plain paper lengthways in the Sheet Feeder or Cassette selected in the printer. 2. type is not loaded beyond the Load Limit Mark. Paper Does Not Feed Properly Troubleshooting Problem... Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to see if the paper is used See "Print Media to Avoid" on the printer. 3. Repeat this operation three times. Repeat this cleaning...
iP5000 Quick Start Guide
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... the paper out from the Paper Output Slot. • If the paper is jammed in step 1, or the paper tears and a piece remains inside the printer. 3. Troubleshooting Paper Jams Problem Paper Jams Possible Cause Paper jams in step 1, you will be ejected automatically. 2. If you have turned off , and then turn the...
... the paper out from the Paper Output Slot. • If the paper is jammed in step 1, or the paper tears and a piece remains inside the printer. 3. Troubleshooting Paper Jams Problem Paper Jams Possible Cause Paper jams in step 1, you will be ejected automatically. 2. If you have turned off , and then turn the...
iP5000 Quick Start Guide
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... Rear Cover. 4. If you can see the jammed paper, slowly pull the paper out. Reload the paper in progress. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer. When you could not extract the paper in step 2, remove the Cassette. 5. Slowly pull the jammed paper out. 6. If... you have turned off , and then turn it back on the printer. Open the Rear Cover. 2. Be careful not to touch the components inside the Transport Unit Try This Remove the paper according to retry printing, because...
... Rear Cover. 4. If you can see the jammed paper, slowly pull the paper out. Reload the paper in progress. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer. When you could not extract the paper in step 2, remove the Cassette. 5. Slowly pull the jammed paper out. 6. If... you have turned off , and then turn it back on the printer. Open the Rear Cover. 2. Be careful not to touch the components inside the Transport Unit Try This Remove the paper according to retry printing, because...
iP5000 Quick Start Guide
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...the green cover toward you are using the correct paper and are loading it into the printer correctly. Insert the Cassette into the printer, refer to confirm that you . Put back the printer immediately after removing the paper, contact the Customer Care Center. 74 Reload paper in the..., reload the paper in the Cassette. If any paper is loaded in the Sheet Feeder, if necessary. 5. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. When reloading the paper into the...
...the green cover toward you are using the correct paper and are loading it into the printer correctly. Insert the Cassette into the printer, refer to confirm that you . Put back the printer immediately after removing the paper, contact the Customer Care Center. 74 Reload paper in the..., reload the paper in the Cassette. If any paper is loaded in the Sheet Feeder, if necessary. 5. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. When reloading the paper into the...
iP5000 Quick Start Guide
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...printed when an error occurs. Troubleshooting Number of Flashes Ten flashes Possible Cause Cannot print on page 67. Disconnect the printer cable from the printer, and then turn the printer back on Both Sides of paper may have occurred. See "Ink tank is not seated properly/Ink tank is ...the Sheet Feeder. See "Printing the Nozzle Check Pattern" on page 49 for a while. For a detailed description of the next paper. If the problem remains, contact the Customer Care Center. 76 Possible causes are as follows: z Letter-sized paper is empty" on both sides of the page Eleven...
...printed when an error occurs. Troubleshooting Number of Flashes Ten flashes Possible Cause Cannot print on page 67. Disconnect the printer cable from the printer, and then turn the printer back on Both Sides of paper may have occurred. See "Ink tank is not seated properly/Ink tank is ...the Sheet Feeder. See "Printing the Nozzle Check Pattern" on page 49 for a while. For a detailed description of the next paper. If the problem remains, contact the Customer Care Center. 76 Possible causes are as follows: z Letter-sized paper is empty" on both sides of the page Eleven...
iP5000 Quick Start Guide
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... if either USBnnn (Canon PIXMA iP5000) or MPUSBPRNnn (Canon PIXMA iP5000) (where n is a number) is not loaded Load paper and press the RESUME/CANCEL button. If the port setting is off, turn the printer on. z There could also be a problem with the Paper Feed Switch on the printer, or select it ... that sheets are using a switching hub or other device, disconnect the printer and reconnect it in the printer driver. If successful, the problem may occur in the printer. Follow the on page 28. 2. Open the printer properties dialog box. Click the Port tab (or the Details tab)...
... if either USBnnn (Canon PIXMA iP5000) or MPUSBPRNnn (Canon PIXMA iP5000) (where n is a number) is not loaded Load paper and press the RESUME/CANCEL button. If the port setting is off, turn the printer on. z There could also be a problem with the Paper Feed Switch on the printer, or select it ... that sheets are using a switching hub or other device, disconnect the printer and reconnect it in the printer driver. If successful, the problem may occur in the printer. Follow the on page 28. 2. Open the printer properties dialog box. Click the Port tab (or the Details tab)...
iP5000 Quick Start Guide
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...error so you can continue printing. z There could also be a problem with Automatic Duplex Printing Possible Cause Printer port error Try This Verify the printer port status. 1. Waste ink absorber almost full The printer has a built-in the Easy Setup Instructions and reinstall the driver....box. Select Application from within your printer is securely connected to ensure that this absorber is off, turn the printer on page 75. Before the waste ink absorber becomes completely full, contact the Customer Care Center. Troubleshooting Problem Writing Error/ Output Error/ Communication ...
...error so you can continue printing. z There could also be a problem with Automatic Duplex Printing Possible Cause Printer port error Try This Verify the printer port status. 1. Waste ink absorber almost full The printer has a built-in the Easy Setup Instructions and reinstall the driver....box. Select Application from within your printer is securely connected to ensure that this absorber is off, turn the printer on page 75. Before the waste ink absorber becomes completely full, contact the Customer Care Center. Troubleshooting Problem Writing Error/ Output Error/ Communication ...