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Table of Contents Photo Paper Pro 4" x 6" Perforated 124 Photo Paper Plus Glossy 126 Matte Photo Paper 129 Transparencies 131 T-Shirt Transfers 133 Banner Paper 135 Troubleshooting 138 Cannot Install the Printer Driver 139 Print Quality is Poor or Contains Errors 141 Printer Does Not Start or Stops During Print Jobs 158 Paper Does Not Feed Properly or Paper Jams 164 The POWER Lamp Flashes Orange 167 An Error Message is Displayed on the Screen 170 Problems Unique to Windows 179 Problems Unique to the Macintosh 182 Specifications 185 Index ...198 4
Table of Contents Photo Paper Pro 4" x 6" Perforated 124 Photo Paper Plus Glossy 126 Matte Photo Paper 129 Transparencies 131 T-Shirt Transfers 133 Banner Paper 135 Troubleshooting 138 Cannot Install the Printer Driver 139 Print Quality is Poor or Contains Errors 141 Printer Does Not Start or Stops During Print Jobs 158 Paper Does Not Feed Properly or Paper Jams 164 The POWER Lamp Flashes Orange 167 An Error Message is Displayed on the Screen 170 Problems Unique to Windows 179 Problems Unique to the Macintosh 182 Specifications 185 Index ...198 4
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Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message is Displayed on the Screen • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh Troubleshooting 138
Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message is Displayed on the Screen • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh Troubleshooting 138
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... another application is running. Sometimes the printer driver cannot be unstable and this will prevent the printer driver from being installed. Restart the computer before installation. Cannot Install the Printer Driver Troubleshooting s Follow the installation procedure correctly. ...s Close any other applications before reinstalling the printer driver. Cannot Install the Printer Driver 139 If the printer driver was forcibly terminated due to an...
... another application is running. Sometimes the printer driver cannot be unstable and this will prevent the printer driver from being installed. Restart the computer before installation. Cannot Install the Printer Driver Troubleshooting s Follow the installation procedure correctly. ...s Close any other applications before reinstalling the printer driver. Cannot Install the Printer Driver 139 If the printer driver was forcibly terminated due to an...
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..., check that the CD-ROM can be read. In Windows, use Windows Explorer to ensure that the CD-ROM icon is visible. Troubleshooting s If the Installer for the printer driver does not start up automatically when you insert the Setup Software & User's Guide CD-ROM, double-click My Computer in the file... name, you are no problems with the CD-ROM, call the Canon Customer Care Center. Windows Note ® If you must specify the CD...
..., check that the CD-ROM can be read. In Windows, use Windows Explorer to ensure that the CD-ROM icon is visible. Troubleshooting s If the Installer for the printer driver does not start up automatically when you insert the Setup Software & User's Guide CD-ROM, double-click My Computer in the file... name, you are no problems with the CD-ROM, call the Canon Customer Care Center. Windows Note ® If you must specify the CD...
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Print Quality is Poor or Contains Errors 142 First, check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh. You may need to End of Job Troubleshooting s Confirm that the Page Size setting matches the size of the paper loaded in the printer. s Check the amount of the space on the hard disk. Then check the Page Size setting in the application. Cannot Print to increase the amount of free space by deleting any unnecessary files.
Print Quality is Poor or Contains Errors 142 First, check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh. You may need to End of Job Troubleshooting s Confirm that the Page Size setting matches the size of the paper loaded in the printer. s Check the amount of the space on the hard disk. Then check the Page Size setting in the application. Cannot Print to increase the amount of free space by deleting any unnecessary files.
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... control settings and environmental differences can also affect how colors appear on the Main tab. s Confirm that the Media Type setting in the printer driver matches the type of ink, replace it with a new one. Note ® Printed colors may not match screen colors perfectly due to basic differences... Photo or Graphic for the Print Mode in the methods used to produce colors. When an ink tank runs out of paper loaded in the printer. Print Quality is installed. Colors are Unclear Troubleshooting s Confirm that the specified ink tank is Poor or Contains Errors 143
... control settings and environmental differences can also affect how colors appear on the Main tab. s Confirm that the Media Type setting in the printer driver matches the type of ink, replace it with a new one. Note ® Printed colors may not match screen colors perfectly due to basic differences... Photo or Graphic for the Print Mode in the methods used to produce colors. When an ink tank runs out of paper loaded in the printer. Print Quality is installed. Colors are Unclear Troubleshooting s Confirm that the specified ink tank is Poor or Contains Errors 143
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Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Print Head Alignment. Straight Lines are Misaligned Troubleshooting s Align the print head. Print Quality is Poor or Contains Errors 146 Ensure that you align the print head every time you install a new print head. Follow the instructions on the screen.
Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Print Head Alignment. Straight Lines are Misaligned Troubleshooting s Align the print head. Print Quality is Poor or Contains Errors 146 Ensure that you align the print head every time you install a new print head. Follow the instructions on the screen.
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Troubleshooting Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end. s In the printer driver settings, select a higher print quality setting. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting. Print Quality is Poor or Contains Errors 148
Troubleshooting Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end. s In the printer driver settings, select a higher print quality setting. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting. Print Quality is Poor or Contains Errors 148
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Printed Paper Curls or Ink Blots Troubleshooting s Use High Resolution Paper and Photo Paper Pro to adjust the intensity. s Reduce the Intensity setting in the printer driver and try printing again. Print Quality is Poor or Contains Errors 149 Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Color Adjustment, and then click Set. 3 Drag the Intensity slide bar to print images that require a lot of ink (i.e., pictures with intense colors or photographs).
Printed Paper Curls or Ink Blots Troubleshooting s Use High Resolution Paper and Photo Paper Pro to adjust the intensity. s Reduce the Intensity setting in the printer driver and try printing again. Print Quality is Poor or Contains Errors 149 Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Color Adjustment, and then click Set. 3 Drag the Intensity slide bar to print images that require a lot of ink (i.e., pictures with intense colors or photographs).
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Back of Paper is Smudged Troubleshooting s If the next page prints before the ink is Poor or Contains Errors 151 You can either remove each sheet has printed. Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Custom Settings to pause after each printed sheet from the output tray as soon as it is printed, or adjust Ink Drying Wait Time to open the Custom Settings dialog box. 4 Drag the Ink Drying Wait Time slide bar, and then click Send. Print Quality is dry on the previous page, adjust the Ink Drying Wait Time setting.
Back of Paper is Smudged Troubleshooting s If the next page prints before the ink is Poor or Contains Errors 151 You can either remove each sheet has printed. Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Custom Settings to pause after each printed sheet from the output tray as soon as it is printed, or adjust Ink Drying Wait Time to open the Custom Settings dialog box. 4 Drag the Ink Drying Wait Time slide bar, and then click Send. Print Quality is dry on the previous page, adjust the Ink Drying Wait Time setting.
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Print Quality is Poor or Contains Errors 152 s You may need to clean some internal parts of Letter sized plain paper in the printer. 2 Hold down menu. 4 Select Pause between pages, and then click Send. Follow the procedure below. 1 Load sheets of the printer. Troubleshooting Macintosh 1 Open the Page Setup dialog box. 2 Click the Utilities button. 3 Select Custom Settings from the drop-down the RESUME/CANCEL button until the POWER lamp flashes three times, and release the button. 3 Repeat this operation until there are no more smudges on the test page.
Print Quality is Poor or Contains Errors 152 s You may need to clean some internal parts of Letter sized plain paper in the printer. 2 Hold down menu. 4 Select Pause between pages, and then click Send. Follow the procedure below. 1 Load sheets of the printer. Troubleshooting Macintosh 1 Open the Page Setup dialog box. 2 Click the Utilities button. 3 Select Custom Settings from the drop-down the RESUME/CANCEL button until the POWER lamp flashes three times, and release the button. 3 Repeat this operation until there are no more smudges on the test page.
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... printing area. ¬ Printing Area Print Quality is Poor or Contains Errors 154 This may absorb too much ink and become scratched. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Color Adjustment, and then click Set. 3 Drag the Intensity slide bar to set the intensity... dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Color icon and drag the Intensity slide bar to adjust the intensity. Troubleshooting s Reduce the Intensity setting in the printer driver and try printing again.
... printing area. ¬ Printing Area Print Quality is Poor or Contains Errors 154 This may absorb too much ink and become scratched. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Color Adjustment, and then click Set. 3 Drag the Intensity slide bar to set the intensity... dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Color icon and drag the Intensity slide bar to adjust the intensity. Troubleshooting s Reduce the Intensity setting in the printer driver and try printing again.
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Print Quality is Poor or Contains Errors 156 Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end. Colors are Uneven or Streaked Troubleshooting s Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting.
Print Quality is Poor or Contains Errors 156 Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end. Colors are Uneven or Streaked Troubleshooting s Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting.
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Troubleshooting Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Custom for the Print Quality setting, and click Set. 3 Click Diffusion for the Halftoning setting. s Set the halftoning method to Diffusion in the printer driver settings. Print Quality is Poor or Contains Errors 157 Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then click Diffusion for the Halftoning setting.
Troubleshooting Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Custom for the Print Quality setting, and click Set. 3 Click Diffusion for the Halftoning setting. s Set the halftoning method to Diffusion in the printer driver settings. Print Quality is Poor or Contains Errors 157 Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then click Diffusion for the Halftoning setting.
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Troubleshooting Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Print Head Holder Does Not Move to the Center Printer Does Not Start or Stops During Print Jobs 158
Troubleshooting Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Print Head Holder Does Not Move to the Center Printer Does Not Start or Stops During Print Jobs 158
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...If printing is initializing. Replace the cable(s) and try printing again. Try printing again. If the POWER lamp is turned on. s Ensure that the printer is off, press the POWER button. Also there could be a problem with the cable(s). Wait until the processing is flashing, the computer processes the data...such as a photo or graphics, it to the computer. Note ® If you are using a switch box or other device, remove and reconnect the printer directly to begin printing. Printing Does Not Start Troubleshooting s Ensure that the printer is securely connected to the...
...If printing is initializing. Replace the cable(s) and try printing again. Try printing again. If the POWER lamp is turned on. s Ensure that the printer is off, press the POWER button. Also there could be a problem with the cable(s). Wait until the processing is flashing, the computer processes the data...such as a photo or graphics, it to the computer. Note ® If you are using a switch box or other device, remove and reconnect the printer directly to begin printing. Printing Does Not Start Troubleshooting s Ensure that the printer is securely connected to the...
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... "USBPRNnn" or "USBnnn" ("n" represents a number) as the default printer. Printer Does Not Start or Stops During Print Jobs 160 Troubleshooting s Ensure that the correct printer driver is set the printer port. In Macintosh, ensure that Canon S530D is selected in the Print dialog box. In Windows, ensure that S530D is selected in the Chooser. Note ® In Windows...
... "USBPRNnn" or "USBnnn" ("n" represents a number) as the default printer. Printer Does Not Start or Stops During Print Jobs 160 Troubleshooting s Ensure that the correct printer driver is set the printer port. In Macintosh, ensure that Canon S530D is selected in the Print dialog box. In Windows, ensure that S530D is selected in the Chooser. Note ® In Windows...
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... may appear to cool the print head. Printer Does Not Start or Stops During Print Jobs 161 In either case, simply wait until the processing is Completed Troubleshooting s Check the status of black ink on plain paper, the printer will sometimes pause automatically at least 15 minutes... to not be functioning. To protect the print head, the printer will sometimes pause. When the POWER lamp is ...
... may appear to cool the print head. Printer Does Not Start or Stops During Print Jobs 161 In either case, simply wait until the processing is Completed Troubleshooting s Check the status of black ink on plain paper, the printer will sometimes pause automatically at least 15 minutes... to not be functioning. To protect the print head, the printer will sometimes pause. When the POWER lamp is ...
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Printer Moves But Does Not Print Troubleshooting s Check the ink tanks. s If there is not resolved by cleaning the print head several times, the print head may be worn out. Call the Canon Customer Care Center. If empty, replace them . Ensure that ink is being output normally. ¬ Print Head Cleaning ¬...; Printing the Nozzle Check Pattern If the problem is plenty of ink but the printer does not print, clean the print head....
Printer Moves But Does Not Print Troubleshooting s Check the ink tanks. s If there is not resolved by cleaning the print head several times, the print head may be worn out. Call the Canon Customer Care Center. If empty, replace them . Ensure that ink is being output normally. ¬ Print Head Cleaning ¬...; Printing the Nozzle Check Pattern If the problem is plenty of ink but the printer does not print, clean the print head....
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... from drying out. If the POWER lamp is on. Close and reopen the front cover to return the holder to the Center s Ensure that the printer is turned on . The print head holder will not move unless the power is off, close and reopen it. s If the front cover has been... a while, close the front cover and turn the power on . If the POWER lamp is flashing green, the printer is left open the front cover again. If the front cover is initializing. Troubleshooting Print Head Holder Does Not Move to the center. Printer Does Not Start or Stops During Print Jobs 163
... from drying out. If the POWER lamp is on. Close and reopen the front cover to return the holder to the Center s Ensure that the printer is turned on . The print head holder will not move unless the power is off, close and reopen it. s If the front cover has been... a while, close the front cover and turn the power on . If the POWER lamp is flashing green, the printer is left open the front cover again. If the front cover is initializing. Troubleshooting Print Head Holder Does Not Move to the center. Printer Does Not Start or Stops During Print Jobs 163