User Guide
Page 100
7 If you see pieces of torn paper inside the printer, remove the rear upper cover then use both hands to pull the jammed paper to the front of the printer to avoid touching other parts of the printer. a b Important z Never touch the encoder film (a), and try to remove it straight up could affect print quality or damage the printer. 6-18 Troubleshooting z Try to the front of the device. z You must pull the jammed paper to avoid bending the transparent film (b). Pulling it .
7 If you see pieces of torn paper inside the printer, remove the rear upper cover then use both hands to pull the jammed paper to the front of the printer to avoid touching other parts of the printer. a b Important z Never touch the encoder film (a), and try to remove it straight up could affect print quality or damage the printer. 6-18 Troubleshooting z Try to the front of the device. z You must pull the jammed paper to avoid bending the transparent film (b). Pulling it .