User Manual
Page 23
... printer is not in the auto sheet feeder. Fold this tray down the RESUME button for printing. Paper Rest Supports the media loaded in use. You can start print head cleaning or reset the printer by pressing and holding down before you have resolved a sheet feeding problem, press this button twice to start printing. I Front View Paper Guide Align this cover to resume printing. Front Cover Open this guide with the edge of the sheet loaded into the printer one sheet at a time. The auto sheet feeder holds multiple sheets...
... printer is not in the auto sheet feeder. Fold this tray down the RESUME button for printing. Paper Rest Supports the media loaded in use. You can start print head cleaning or reset the printer by pressing and holding down before you have resolved a sheet feeding problem, press this button twice to start printing. I Front View Paper Guide Align this cover to resume printing. Front Cover Open this guide with the edge of the sheet loaded into the printer one sheet at a time. The auto sheet feeder holds multiple sheets...
User Manual
Page 49
If the BJ cartridge is dry. Paper Handling 49 These are used for printing long posters or banners (up to six sheets in length). • Printing on ink, replace it. • Position the printer so that are joined together to touch your desk or floor until the ink is low on banner paper consumes a great deal of letter-size sheets that the banner paper can hang straight down as it emerges. • Do not allow the banner to make one long strip. Printing on Special Media Types I Banner Paper Banner Paper consists of ink.
If the BJ cartridge is dry. Paper Handling 49 These are used for printing long posters or banners (up to six sheets in length). • Printing on ink, replace it. • Position the printer so that are joined together to touch your desk or floor until the ink is low on banner paper consumes a great deal of letter-size sheets that the banner paper can hang straight down as it emerges. • Do not allow the banner to make one long strip. Printing on Special Media Types I Banner Paper Banner Paper consists of ink.
User Manual
Page 125
... installed on the print server. From a client machine, select the printer driver called BJC-2100. I Selecting the Printer Driver To use the printer with a network, the correct printer driver must be confirmed using the BJ PrintMonitor. Setting up the print server. Using the Printer With a Network Print server Refers to the computer to which the printer is directly connected via the print server. Then, make AppleTalk active. First, set up the print server 1 Select Chooser from the Apple Menu and make the necessary settings...
... installed on the print server. From a client machine, select the printer driver called BJC-2100. I Selecting the Printer Driver To use the printer with a network, the correct printer driver must be confirmed using the BJ PrintMonitor. Setting up the print server. Using the Printer With a Network Print server Refers to the computer to which the printer is directly connected via the print server. Then, make AppleTalk active. First, set up the print server 1 Select Chooser from the Apple Menu and make the necessary settings...
User Manual
Page 154
... to enable or disable color printing. Start the print job again and check that supports only monochrome printing) is enabled in the Name entry box of the Print dialog box. If the name of the application program. Now click the Set As Default option (make sure a check mark appears). CORRECT PRINTER DRIVER SELECTED? To avoid this problem, set the BJC-2100 as the default printer. Some application programs have a setting in the print dialog box...
... to enable or disable color printing. Start the print job again and check that supports only monochrome printing) is enabled in the Name entry box of the Print dialog box. If the name of the application program. Now click the Set As Default option (make sure a check mark appears). CORRECT PRINTER DRIVER SELECTED? To avoid this problem, set the BJC-2100 as the default printer. Some application programs have a setting in the print dialog box...
User Manual
Page 158
... image. Printing a Nozzle Check Pattern Cleaning the Print Head Troubleshooting 158 The printed color tones may be clogged. Clean the print head when the patterns are broken or missing. A color display and printer do not match the colors you see in the same way. Printout Is Unsatisfactory I Printed and On-screen Colors Do Not Match The colors you see on the screen do not reproduce color in the printed copy of the print head...
... image. Printing a Nozzle Check Pattern Cleaning the Print Head Troubleshooting 158 The printed color tones may be clogged. Clean the print head when the patterns are broken or missing. A color display and printer do not match the colors you see in the same way. Printout Is Unsatisfactory I Printed and On-screen Colors Do Not Match The colors you see on the screen do not reproduce color in the printed copy of the print head...
User Manual
Page 161
... default printer. ARE THE PRINTER AND COMPUTER SECURELY CONNECTED? Troubleshooting 161 Windows Meaningless characters and symbols may print if you have selected the wrong printer driver for the print job. If another driver is displayed in a printout that "Canon BJC-2100" is selected, click the down-arrow and select "Canon BJC-2100" from the pull-down list. Check the printer cable connections at the printer and computer. CHECK 2 Note CHECK 3 Printout Is Unsatisfactory ARE YOU USING THE CORRECT PRINTER DRIVER...
... default printer. ARE THE PRINTER AND COMPUTER SECURELY CONNECTED? Troubleshooting 161 Windows Meaningless characters and symbols may print if you have selected the wrong printer driver for the print job. If another driver is displayed in a printout that "Canon BJC-2100" is selected, click the down-arrow and select "Canon BJC-2100" from the pull-down list. Check the printer cable connections at the printer and computer. CHECK 2 Note CHECK 3 Printout Is Unsatisfactory ARE YOU USING THE CORRECT PRINTER DRIVER...
User Manual
Page 164
... change the setting. Windows Setting the Page Size Macintosh Changing the Page Setup Dialog Box Settings CHECK 2 IS SCALED PRINTING SET FOR REDUCTION IN THE PRINTER DRIVER? Windows Opening the Printer Properties Dialog Box Macintosh Changing the Page Setup Dialog Box Settings Troubleshooting 164 If the setting does not match, replace the paper in Top Left Corner CHECK 1 IS THE PAPER IN THE PRINTER LARGER THAN THE PAGE SIZE SPECIFIED IN THE PRINTER DRIVER? If Scaled Printing is set for Macintosh and change the page size setting. To disable Scaled Printing, open...
... change the setting. Windows Setting the Page Size Macintosh Changing the Page Setup Dialog Box Settings CHECK 2 IS SCALED PRINTING SET FOR REDUCTION IN THE PRINTER DRIVER? Windows Opening the Printer Properties Dialog Box Macintosh Changing the Page Setup Dialog Box Settings Troubleshooting 164 If the setting does not match, replace the paper in Top Left Corner CHECK 1 IS THE PAPER IN THE PRINTER LARGER THAN THE PAGE SIZE SPECIFIED IN THE PRINTER DRIVER? If Scaled Printing is set for Macintosh and change the page size setting. To disable Scaled Printing, open...
User Manual
Page 165
... right edge of the paper. Open the printer driver dialog box and check the page size setting. If you want to the printer driver online help for more details. CHECK 1 IS THE PAPER IN THE PRINTER SMALLER THAN THE PAGE SIZE SPECIFIED IN THE PRINTER DRIVER? Windows Macintosh Setting the Page Size Changing the Page Setup Dialog Box Settings Troubleshooting 165 Printout Is Unsatisfactory If you print on paper smaller than the page size selected in the printer driver, text is printed in the bottom...
... right edge of the paper. Open the printer driver dialog box and check the page size setting. If you want to the printer driver online help for more details. CHECK 1 IS THE PAPER IN THE PRINTER SMALLER THAN THE PAGE SIZE SPECIFIED IN THE PRINTER DRIVER? Windows Macintosh Setting the Page Size Changing the Page Setup Dialog Box Settings Troubleshooting 165 Printout Is Unsatisfactory If you print on paper smaller than the page size selected in the printer driver, text is printed in the bottom...
User Manual
Page 167
Printout Is Unsatisfactory I Text or Image Reversed (Mirrored) The printed image is not correct, click the down-arrow and select the correct media from the pull-down list. If the setting is printed with left and right sides reversed or "mirrored". CHECK IS BACK PRINT FILM OR T-SHIRT TRANSFER SELECTED FOR MEDIA TYPE? Windows Macintosh Selecting the Print Mode Changing the Print Dialog Box Settings Troubleshooting 167 Open the printer driver dialog box and check the Media Type setting. The Media Type setting must match the media loaded in the printer for the print job.
Printout Is Unsatisfactory I Text or Image Reversed (Mirrored) The printed image is not correct, click the down-arrow and select the correct media from the pull-down list. If the setting is printed with left and right sides reversed or "mirrored". CHECK IS BACK PRINT FILM OR T-SHIRT TRANSFER SELECTED FOR MEDIA TYPE? Windows Macintosh Selecting the Print Mode Changing the Print Dialog Box Settings Troubleshooting 167 Open the printer driver dialog box and check the Media Type setting. The Media Type setting must match the media loaded in the printer for the print job.
User Manual
Page 175
.... Troubleshooting 175 Macintosh 1 When using Manual for ink to spread where black areas are not sharp or the ink has spread and run together. Windows 1 Open the Printer Properties dialog box. 2 Click the Advanced button in the Print dialog box. 2 In the Quality panel, drag the slide bar to the right toward the Fine setting. Printout Is Unsatisfactory I Ink Blurred Images are adjacent to colored areas. CHECK...
.... Troubleshooting 175 Macintosh 1 When using Manual for ink to spread where black areas are not sharp or the ink has spread and run together. Windows 1 Open the Printer Properties dialog box. 2 Click the Advanced button in the Print dialog box. 2 In the Quality panel, drag the slide bar to the right toward the Fine setting. Printout Is Unsatisfactory I Ink Blurred Images are adjacent to colored areas. CHECK...
User Manual
Page 182
...printed. Check the connection of a print job. Windows Macintosh Setting the Page Size Changing the Page Setup Dialog Box Settings Note Set the same page size setting for the application program and the printer driver. A loose connection can cause losing part of the printer cable at the computer and printer. Troubleshooting 182 Open the printer driver dialog box and adjust the setting. Printout Is Unsatisfactory I Last Part of Print Job Not Printing The last part of each page may not print. CHECK 1 ARE YOU USING THE PAPER SIZE SPECIFIED IN THE PAGE SIZE SETTING? CHECK...
...printed. Check the connection of a print job. Windows Macintosh Setting the Page Size Changing the Page Setup Dialog Box Settings Note Set the same page size setting for the application program and the printer driver. A loose connection can cause losing part of the printer cable at the computer and printer. Troubleshooting 182 Open the printer driver dialog box and adjust the setting. Printout Is Unsatisfactory I Last Part of Print Job Not Printing The last part of each page may not print. CHECK 1 ARE YOU USING THE PAPER SIZE SPECIFIED IN THE PAGE SIZE SETTING? CHECK...
User Manual
Page 192
Windows Check that "Canon BJC-2100" is selected, click the down-arrow and select "Canon BJC-2100" from the Chooser in the list, you have selected the wrong printer driver for the print job. If another driver is displayed in the Name entry box of the Print dialog box. Setting the BJC-2100 as the default printer. A print job may not start if you must install the printer driver. If you use only the BJC-2100, select the BJC-2100 as the...
Windows Check that "Canon BJC-2100" is selected, click the down-arrow and select "Canon BJC-2100" from the Chooser in the list, you have selected the wrong printer driver for the print job. If another driver is displayed in the Name entry box of the Print dialog box. Setting the BJC-2100 as the default printer. A print job may not start if you must install the printer driver. If you use only the BJC-2100, select the BJC-2100 as the...
User Manual
Page 197
... position after you open the front cover. Note The cartridge holder normally stays at the right except during printing or when you close the front cover. Getting Help From Canon Troubleshooting 197 The cartridge holder will not return to the starting position, install another BJ cartridge. Then reconnect the power cord and reinstall the BJ cartridge. Replacing the BJ Cartridge If the problem still persists, there...
... position after you open the front cover. Note The cartridge holder normally stays at the right except during printing or when you close the front cover. Getting Help From Canon Troubleshooting 197 The cartridge holder will not return to the starting position, install another BJ cartridge. Then reconnect the power cord and reinstall the BJ cartridge. Replacing the BJ Cartridge If the problem still persists, there...
User Manual
Page 219
Error number (*202) displayed Macintosh Sufficient memory not available for information on installing additional memory. Error number (*203) displayed Installed printer driver not operating correctly. Refer to the application program. Troubleshooting 219 Remove the installed BJ printer driver and then install the printer driver again. If there is allocated to the User's Manual for your computer for the application program. Check that the required amount of memory is not enough memory installed, install more memory. CHECK 3 An Error Message Appears ANY...
Error number (*202) displayed Macintosh Sufficient memory not available for information on installing additional memory. Error number (*203) displayed Installed printer driver not operating correctly. Refer to the application program. Troubleshooting 219 Remove the installed BJ printer driver and then install the printer driver again. If there is allocated to the User's Manual for your computer for the application program. Check that the required amount of memory is not enough memory installed, install more memory. CHECK 3 An Error Message Appears ANY...
User Manual
Page 222
... Quick Start Guide provides step-by-step instructions for installing the printer driver. Troubleshooting 222 Restart Windows and then reinstall the printer driver. If you may not be able to shut down the installation procedure, you are re-installing the printer driver, remove any other Bubble Jet printer drivers that have been installed on the computer before re-installing the printer driver. Note If an error occurred during installation and you had to install...
... Quick Start Guide provides step-by-step instructions for installing the printer driver. Troubleshooting 222 Restart Windows and then reinstall the printer driver. If you may not be able to shut down the installation procedure, you are re-installing the printer driver, remove any other Bubble Jet printer drivers that have been installed on the computer before re-installing the printer driver. Note If an error occurred during installation and you had to install...
User Manual
Page 223
... CD-ROM DRIVE FOR INSTALLATION? Troubleshooting 223 The installation program may not execute successfully if it is set up. • When you run the installation program again. CHECK 2 CHECK 3 Note Other Problems ARE ANY OTHER APPLICATION PROGRAMS RUNNING? Before you install the printer driver from Run in the background. For details about the installation procedure, refer to the Quick Start Guide. • The drive name (E: for...
... CD-ROM DRIVE FOR INSTALLATION? Troubleshooting 223 The installation program may not execute successfully if it is set up. • When you run the installation program again. CHECK 2 CHECK 3 Note Other Problems ARE ANY OTHER APPLICATION PROGRAMS RUNNING? Before you install the printer driver from Run in the background. For details about the installation procedure, refer to the Quick Start Guide. • The drive name (E: for...
User Manual
Page 337
... I Scanned Image Blurred or Distorted CHECK 1 CHECK 2 ARE YOU USING A CLEAR IMAGE FOR SCANNING? Note CHECK 3 You can purchase a scanning holder for scanning. The scanning holder is dipped in a weak, neutral detergent solution, and then wipe its wet surface off with a dry, soft cloth. If the scanning holder is scratched or damaged, replace it. Visit the Canon Web site to get dirty. Scanner Problems 337 The image being scanned must...
... I Scanned Image Blurred or Distorted CHECK 1 CHECK 2 ARE YOU USING A CLEAR IMAGE FOR SCANNING? Note CHECK 3 You can purchase a scanning holder for scanning. The scanning holder is dipped in a weak, neutral detergent solution, and then wipe its wet surface off with a dry, soft cloth. If the scanning holder is scratched or damaged, replace it. Visit the Canon Web site to get dirty. Scanner Problems 337 The image being scanned must...
User Manual
Page 345
... the User's Manual for your application program. Scanner Problems 345 When IS Scan is used as a TWAIN interface, you must use the graphics application program that supports the TWAIN Source Manager (Version 1.5 or later). Scanner Cannot Be Used With a TWAIN-compatible Application Program I Cannot Launch IS Scan From Within the TWAIN-compatible Graphics Application Program CHECK DOES THE TWAIN-COMPATIBLE GRAPHICS APPLICATION PROGRAM YOU ARE USING SUPPORT...
... the User's Manual for your application program. Scanner Problems 345 When IS Scan is used as a TWAIN interface, you must use the graphics application program that supports the TWAIN Source Manager (Version 1.5 or later). Scanner Cannot Be Used With a TWAIN-compatible Application Program I Cannot Launch IS Scan From Within the TWAIN-compatible Graphics Application Program CHECK DOES THE TWAIN-COMPATIBLE GRAPHICS APPLICATION PROGRAM YOU ARE USING SUPPORT...
User Manual
Page 348
... the background. Installing the IS Scan Software Scanner Problems 348 Before you may not execute successfully if it is no longer stable. Windows If the installation splash screen did not start automatically when you loaded the CD-ROM, double-click the My Computer icon, then double-click the CD-ROM icon on the Windows desktop. Other Scanner Problems I Cannot Install Scanner Driver CHECK 1 DID YOU FOLLOW THE SCANNER DRIVER INSTALLATION INSTRUCTIONS?
... the background. Installing the IS Scan Software Scanner Problems 348 Before you may not execute successfully if it is no longer stable. Windows If the installation splash screen did not start automatically when you loaded the CD-ROM, double-click the My Computer icon, then double-click the CD-ROM icon on the Windows desktop. Other Scanner Problems I Cannot Install Scanner Driver CHECK 1 DID YOU FOLLOW THE SCANNER DRIVER INSTALLATION INSTRUCTIONS?
Quick Start Guide
Page 6
... on the computer. 3. After connecting the interface cable, click Next. 7. Continue to restart your CD-ROM drive. Turn on -screen instructions. • Setup includes: o Canon BJC-2100 Installation o Product Registration o Canon Creative Installation 8. Section 5: Install The Printer Software Windows® 95, Windows 98, Windows Me, and Windows NT 4.0 Users 1. Connect either a USB or parallel cable to the computer, but DO NOT connect it to start up. 4. After installing software, you see the Installation Tips following step 5B. 5.
... on the computer. 3. After connecting the interface cable, click Next. 7. Continue to restart your CD-ROM drive. Turn on -screen instructions. • Setup includes: o Canon BJC-2100 Installation o Product Registration o Canon Creative Installation 8. Section 5: Install The Printer Software Windows® 95, Windows 98, Windows Me, and Windows NT 4.0 Users 1. Connect either a USB or parallel cable to the computer, but DO NOT connect it to start up. 4. After installing software, you see the Installation Tips following step 5B. 5.