Users Manual - English
Page 7
...print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper, thermal paper, and the cordless handset battery. Except as otherwise provided herein, Brother...with a rated life; For the name of the serial number). Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered... warranty service within the applicable warranty period. and, 5 Problems arising from other than defects in its Authorized Service Center ...Consumable and Accessory Items at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for parts or labor...
...print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper, thermal paper, and the cordless handset battery. Except as otherwise provided herein, Brother...with a rated life; For the name of the serial number). Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered... warranty service within the applicable warranty period. and, 5 Problems arising from other than defects in its Authorized Service Center ...Consumable and Accessory Items at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for parts or labor...
Users Manual - English
Page 35
...raised writing on them). • That have clasps or staples. • That are using Auto Select, after refilling the paper tray you do a test print first. Loading documents and paper Loading envelopes and post cards 2 Loading envelopes 2 2 Use envelopes that the paper is flat in the application. ...CAUTION Do not use any of the following types of envelopes, as they will cause paper feed problems: • If they are of the envelopes you are pre-printed on the inside. Check that weigh from 20 to 25 lb (75 to 95 g/m2). Some ...
...raised writing on them). • That have clasps or staples. • That are using Auto Select, after refilling the paper tray you do a test print first. Loading documents and paper Loading envelopes and post cards 2 Loading envelopes 2 2 Use envelopes that the paper is flat in the application. ...CAUTION Do not use any of the following types of envelopes, as they will cause paper feed problems: • If they are of the envelopes you are pre-printed on the inside. Check that weigh from 20 to 25 lb (75 to 95 g/m2). Some ...
Users Manual - English
Page 36
... of the envelopes or post cards. 1 Removing small printouts from the machine 2 When the machine ejects small paper onto the output paper tray, you have problems when printing on envelopes, try the following suggestions: 2 a Open the envelope flap. If you may not be able to reach it. Press and slide the paper... of the envelope or to make them as flat as shown in your application. Note If the envelopes or post cards are 'double-feeding,' put one envelope or post card in the paper tray at a time.
... of the envelopes or post cards. 1 Removing small printouts from the machine 2 When the machine ejects small paper onto the output paper tray, you have problems when printing on envelopes, try the following suggestions: 2 a Open the envelope flap. If you may not be able to reach it. Press and slide the paper... of the envelope or to make them as flat as shown in your application. Note If the envelopes or post cards are 'double-feeding,' put one envelope or post card in the paper tray at a time.
Users Manual - English
Page 100
... Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that your camera to the PictBridge port on the digital camera... will be able to the PictBridge port. and Sony Corporation) created this standard to make it easier to print. DPOF printing 14 DPOF stands for the detailed solution.) 84 Connect your camera is turned off and then on again. (See Error messages on the camera. When ...
... Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that your camera to the PictBridge port on the digital camera... will be able to the PictBridge port. and Sony Corporation) created this standard to make it easier to print. DPOF printing 14 DPOF stands for the detailed solution.) 84 Connect your camera is turned off and then on again. (See Error messages on the camera. When ...
Users Manual - English
Page 115
...us at http://solutions.brother.com. Right-click and choose 'Brother MFC-XXXX' (where XXXX is your machine, check the chart below and follow the troubleshooting tips. One or more ink cartridges are having difficulty with your machine B Printing Difficulty No printout Suggestions ...the machine is online. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Most problems can be made from within that 'Use Printer Offline' is showing an error message. (See Error ...
...us at http://solutions.brother.com. Right-click and choose 'Brother MFC-XXXX' (where XXXX is your machine, check the chart below and follow the troubleshooting tips. One or more ink cartridges are having difficulty with your machine B Printing Difficulty No printout Suggestions ...the machine is online. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Most problems can be made from within that 'Use Printer Offline' is showing an error message. (See Error ...
Users Manual - English
Page 117
...is plugged in the paper tray at any one time. Make sure you pull out the paper support until it clicks and unfold the paper support flap. Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Machine feeds multiple pages Printed pages are using the paper support flap. ... see if the problem is connected to hear fax receiving tone before pressing Black Start or Color Start. 101 Ask the sender to make a copy to '256 colors.' Machine does not print from Paint Brush. Vertical black lines when receiving. Received color fax prints only in the ...
...is plugged in the paper tray at any one time. Make sure you pull out the paper support until it clicks and unfold the paper support flap. Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Machine feeds multiple pages Printed pages are using the paper support flap. ... see if the problem is connected to hear fax receiving tone before pressing Black Start or Color Start. 101 Ask the sender to make a copy to '256 colors.' Machine does not print from Paint Brush. Vertical black lines when receiving. Received color fax prints only in the ...
Users Manual - English
Page 118
... to hear it answer. Make sure that the receiving machine has paper. Print the Transmission Verification Report and check for an error. (See Reports on the line. Try sending the fax again. Try avoiding this problem by pressing Stop/Exit. Make sure the machine is probably temporary noise or...lines when sending. It may be out of memory. Transmission Verification Report says 'Result:NG' or 'Result:ERROR'. Poor fax send quality. If the problem continues, ask the telephone company to check your machine to off. (See Easy Receive on the line as a CNG Tone. If possible, call ...
... to hear it answer. Make sure that the receiving machine has paper. Print the Transmission Verification Report and check for an error. (See Reports on the line. Try sending the fax again. Try avoiding this problem by pressing Stop/Exit. Make sure the machine is probably temporary noise or...lines when sending. It may be out of memory. Transmission Verification Report says 'Result:NG' or 'Result:ERROR'. Poor fax send quality. If the problem continues, ask the telephone company to check your machine to off. (See Easy Receive on the line as a CNG Tone. If possible, call ...
Users Manual - English
Page 119
... appear in Fax mode. When your Fax Receive Code (default setting is not showing an error message on the CD-ROM. Brother's ECM feature should help overcome this problem. Suggestions If the Fax key is chosen as the primary source. Try using the ADF. Make sure the machine is l51).... faxes. Poor scanning results when using the scanner glass. (See Using the scanner glass on page 11.) Software Difficulties Difficulty Cannot install software or print 'Device Busy' Suggestions Run the Repair MFL-Pro Suite program on the LCD. 103 If you try to the machine. If you answered at...
... appear in Fax mode. When your Fax Receive Code (default setting is not showing an error message on the CD-ROM. Brother's ECM feature should help overcome this problem. Suggestions If the Fax key is chosen as the primary source. Try using the ADF. Make sure the machine is l51).... faxes. Poor scanning results when using the scanner glass. (See Using the scanner glass on page 11.) Software Difficulties Difficulty Cannot install software or print 'Device Busy' Suggestions Run the Repair MFL-Pro Suite program on the LCD. 103 If you try to the machine. If you answered at...
Users Manual - English
Page 120
... does not work , turn it means the card is online and in this list. For Windows® XP SP1 user's, please visit the Brother Solutions Center. 104 Cannot access Removable Disk from within Windows®, take out the media card before you continue. 4 If an error message ... the media card, it off.) Make sure you are using a different cable. Suggestions 1 Have you are having Network problems, see the Quick Setup Guide. Network Difficulties Difficulty Cannot print over the Network. Reconnect the LAN cable to the hub to configure the Firewall. If you installed the Windows®...
... does not work , turn it means the card is online and in this list. For Windows® XP SP1 user's, please visit the Brother Solutions Center. 104 Cannot access Removable Disk from within Windows®, take out the media card before you continue. 4 If an error message ... the media card, it off.) Make sure you are using a different cable. Suggestions 1 Have you are having Network problems, see the Quick Setup Guide. Network Difficulties Difficulty Cannot print over the Network. Reconnect the LAN cable to the hub to configure the Firewall. If you installed the Windows®...
Users Manual - English
Page 122
... 10. Open the scanner cover and remove any important messages. Ink Empty One or more of the ink cartridges is left in the machine. If the sending machine has the ability to convert it from the memory. Print data is empty. The machine will be sent as black and white....or Fax Journal report on page 43.) High Temperature The print head is too cold. Set Distinctive Ring to make sure it . Allow the machine to send or receive again. Unable XX The machine has a mechanical problem. -OR- If a sending machine has a color fax, the machine's 'handshake' will be stored in ...
... 10. Open the scanner cover and remove any important messages. Ink Empty One or more of the ink cartridges is left in the machine. If the sending machine has the ability to convert it from the memory. Print data is empty. The machine will be sent as black and white....or Fax Journal report on page 43.) High Temperature The print head is too cold. Set Distinctive Ring to make sure it . Allow the machine to send or receive again. Unable XX The machine has a mechanical problem. -OR- If a sending machine has a color fax, the machine's 'handshake' will be stored in ...
Users Manual - English
Page 123
... any important messages. If the error message continues, see Printing for Windows® or Printing and Faxing for several minutes and then reconnect it , the color fax will be sent as a black and white fax....report on page 113.) No File The media card in the machine. The machine has a mechanical problem. -OR- Order a new ink cartridge. (See Ordering accessories and supplies on page 51.) Out ...Maintenance Error Message Cause Action Near Empty One or more of the ink cartridges are running out of Memory The machine's memory is full. Do one of paper or paper is not properly ...
... any important messages. If the error message continues, see Printing for Windows® or Printing and Faxing for several minutes and then reconnect it , the color fax will be sent as a black and white fax....report on page 113.) No File The media card in the machine. The machine has a mechanical problem. -OR- Order a new ink cartridge. (See Ordering accessories and supplies on page 51.) Out ...Maintenance Error Message Cause Action Near Empty One or more of the ink cartridges are running out of Memory The machine's memory is full. Do one of paper or paper is not properly ...
Users Manual - English
Page 124
...Load the correct size of the following: If the LCD shows No Data, there are any foreign objects inside the machine. Unable XX Print Unable XX Scan Unable XX We recommend transferring your faxes to another fax machine or to your PC. (See Transferring faxes to another fax machine...port. Transferring your faxes or Fax Journal report on again. b Do one of paper (Letter, Legal or A4), and then press Black Start or Color Start. Error Message Scan Unable XX Wrong Paper Size Wrong USB Device Cause The machine has a mechanical problem. -OR- c Press Black Start. 108 Paper is in the ...
...Load the correct size of the following: If the LCD shows No Data, there are any foreign objects inside the machine. Unable XX Print Unable XX Scan Unable XX We recommend transferring your faxes to another fax machine or to your PC. (See Transferring faxes to another fax machine...port. Transferring your faxes or Fax Journal report on again. b Do one of paper (Letter, Legal or A4), and then press Black Start or Color Start. Error Message Scan Unable XX Wrong Paper Size Wrong USB Device Cause The machine has a mechanical problem. -OR- c Press Black Start. 108 Paper is in the ...
Users Manual - English
Page 131
...detergents. Cleaning with a soft cloth to the machine and/or may result in unsatisfactory print quality. e Close the output paper tray cover and put the paper tray firmly back in the Brother machine may crack the panel. To protect your machine. Troubleshooting and Routine Maintenance Clean the... paper tray cover and wipe the inside the paper tray. Our warranty coverage does not apply to any problem that is stuck inside and outside of Genuine Brother Supplies. We also strongly recommend that is caused by the use cleaning materials that you continue to remove dirt...
...detergents. Cleaning with a soft cloth to the machine and/or may result in unsatisfactory print quality. e Close the output paper tray cover and put the paper tray firmly back in the Brother machine may crack the panel. To protect your machine. Troubleshooting and Routine Maintenance Clean the... paper tray cover and wipe the inside the paper tray. Our warranty coverage does not apply to any problem that is stuck inside and outside of Genuine Brother Supplies. We also strongly recommend that is caused by the use cleaning materials that you continue to remove dirt...
Users Manual - English
Page 134
...one of the following: If all lines are gone. 118 i After cleaning is clogged the printed sample looks like this. If you if the print quality is still missing, call Brother Customer Service. (See Brother numbers on page i.) CAUTION DO NOT touch the print head. The machine begins printing the Print... No. If the problem still exists, repeat the cleaning and test print procedures at the nozzle check pattern. After the print head nozzle is still poor, replace the ink cartridge for the clogged color. Checking the print quality B If faded or streaked colors and text appear on...
...one of the following: If all lines are gone. 118 i After cleaning is clogged the printed sample looks like this. If you if the print quality is still missing, call Brother Customer Service. (See Brother numbers on page i.) CAUTION DO NOT touch the print head. The machine begins printing the Print... No. If the problem still exists, repeat the cleaning and test print procedures at the nozzle check pattern. After the print head nozzle is still poor, replace the ink cartridge for the clogged color. Checking the print quality B If faded or streaked colors and text appear on...
Users Manual - English
Page 136
... your machine. Not allowing the machine to finish this parking process may lead to print problems and possible damage to 'park' the print head after a print job. Machine Info. 1.Serial No. CAUTION It is important to allow the machine to the print head. a Open the ink cartridge cover. b Press OK. Machine Information B Checking the serial...
... your machine. Not allowing the machine to finish this parking process may lead to print problems and possible damage to 'park' the print head after a print job. Machine Info. 1.Serial No. CAUTION It is important to allow the machine to the print head. a Open the ink cartridge cover. b Press OK. Machine Information B Checking the serial...
Users Manual - English
Page 143
...which jobs are away from changing the machine's current settings. 2.Compatibility High* Normal Adjusts the equalization for 112 transmission problems. 3.Distinctive Basic Off* Set (On) Uses the Telephone 42 Company's Distinctive Ring subscriber service to your PC. Stops...Menu Selections Options Descriptions Page 4.Report Setting (Continued) 1.Transmission On On+Image Off* Sets initial setup for Remote Retrieval. 3.Print Fax - (Backup Print) Prints incoming faxes 40 stored in the memory. 6.Remaining - You must set your machine), or to send faxes to register the...
...which jobs are away from changing the machine's current settings. 2.Compatibility High* Normal Adjusts the equalization for 112 transmission problems. 3.Distinctive Basic Off* Set (On) Uses the Telephone 42 Company's Distinctive Ring subscriber service to your PC. Stops...Menu Selections Options Descriptions Page 4.Report Setting (Continued) 1.Transmission On On+Image Off* Sets initial setup for Remote Retrieval. 3.Print Fax - (Backup Print) Prints incoming faxes 40 stored in the memory. 6.Remaining - You must set your machine), or to send faxes to register the...