Users Manual - English
Page 9
... the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...113 7 Troubleshooting ... and how to clear them ...120 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
... the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...113 7 Troubleshooting ... and how to clear them ...120 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
Users Manual - English
Page 19
The envelope should have been made. Brother does not recommend a particular envelope because envelope manufacturers may have feed and print quality problems due to make sure that weighs more than two pieces of paper. You are responsible for the quality and ... envelope should lie flat and not be of baggy or flimsy construction. Note • DO NOT print envelopes using the envelopes in a laser printer. Printing Methods Types of envelopes 2 Most envelopes will be using duplex printing. • You must choose the same paper size from a supplier who 2 understands that you ...
The envelope should have been made. Brother does not recommend a particular envelope because envelope manufacturers may have feed and print quality problems due to make sure that weighs more than two pieces of paper. You are responsible for the quality and ... envelope should lie flat and not be of baggy or flimsy construction. Note • DO NOT print envelopes using the envelopes in a laser printer. Printing Methods Types of envelopes 2 Most envelopes will be using duplex printing. • You must choose the same paper size from a supplier who 2 understands that you ...
Users Manual - English
Page 35
... straighten it back in the paper tray. • You should use bond paper. Manual duplex printing 2 The BR-Script printer driver (PostScript® 3™ emulation) does not support manual duplex printing. If you have a print quality problem, see Duplex Printing on Windows® XP. button, the Duplex Settings will appear. DO NOT use plain...
... straighten it back in the paper tray. • You should use bond paper. Manual duplex printing 2 The BR-Script printer driver (PostScript® 3™ emulation) does not support manual duplex printing. If you have a print quality problem, see Duplex Printing on Windows® XP. button, the Duplex Settings will appear. DO NOT use plain...
Users Manual - English
Page 53
We recommend that you to HQ 1200. If you are Printer Default, On and Off. 3 3 3 Improve Print Output 3 This feature allows you change the printer driver setting in Media Type settings. 43 Selections are printing only a few pages, you do not need to choose this selection does ...118. If this setting. Error Message Printout You can choose whether the printer reports problems by printing an error page. Note The Density Adjustment is not available when you set the Resolution to improve a print quality problem. Reduce Paper Curl If you choose this setting, the paper...
We recommend that you to HQ 1200. If you are Printer Default, On and Off. 3 3 3 Improve Print Output 3 This feature allows you change the printer driver setting in Media Type settings. 43 Selections are printing only a few pages, you do not need to choose this selection does ...118. If this setting. Error Message Printout You can choose whether the printer reports problems by printing an error page. Note The Density Adjustment is not available when you set the Resolution to improve a print quality problem. Reduce Paper Curl If you choose this setting, the paper...
Users Manual - English
Page 70
...then enter the time in Media Type to improve a print quality problem. Reduce Paper Curl If you choose this setting, the paper curl may be reduced. While the printer is 1 minute. If this setting. In sleep mode, the printer acts as though it enters sleep mode. This feature allows...may be improved. If you are off . We recommend that you change , please visit the product page at http://solutions.brother.com/ and see "Information". 60 If you do not need to start printing. Receiving a print file or document or pressing Go will automatically wake up slightly, but the...
...then enter the time in Media Type to improve a print quality problem. Reduce Paper Curl If you choose this setting, the paper curl may be reduced. While the printer is 1 minute. If this setting. In sleep mode, the printer acts as though it enters sleep mode. This feature allows...may be improved. If you are off . We recommend that you change , please visit the product page at http://solutions.brother.com/ and see "Information". 60 If you do not need to start printing. Receiving a print file or document or pressing Go will automatically wake up slightly, but the...
Users Manual - English
Page 91
Memory full 4 The printer memory is full. See Solving print problems on page 91. See Installing extra memory on page 136. Delete fonts or add more memory to the printer. See Installing extra memory on page 113. Remove additional trays. Print overrun A print overrun occurred and the printer cannot print full pages of optional trays is two. Download full...
Memory full 4 The printer memory is full. See Solving print problems on page 91. See Installing extra memory on page 136. Delete fonts or add more memory to the printer. See Installing extra memory on page 113. Remove additional trays. Print overrun A print overrun occurred and the printer cannot print full pages of optional trays is two. Download full...
Users Manual - English
Page 107
...that toner powder does not spill out of the printer. If you choose not to return your used toner cartridge, please discard the used toner cartridge to local regulations, keeping it off with cold water at once. 6 To avoid print quality problems, DO NOT touch the shaded parts shown in ... disposal office. 97 IMPORTANT Handle the toner cartridge carefully. If toner scatters on how to return the used toner cartridge according to the brother collection program. DO NOT use flammable substances, any type of spray an organic solvent/liquids contains alcohol or ammonia to clean the inside ...
...that toner powder does not spill out of the printer. If you choose not to return your used toner cartridge, please discard the used toner cartridge to local regulations, keeping it off with cold water at once. 6 To avoid print quality problems, DO NOT touch the shaded parts shown in ... disposal office. 97 IMPORTANT Handle the toner cartridge carefully. If toner scatters on how to return the used toner cartridge according to the brother collection program. DO NOT use flammable substances, any type of spray an organic solvent/liquids contains alcohol or ammonia to clean the inside ...
Users Manual - English
Page 109
...covered by the use of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications...Brother supplies. To protect your printer. Use or attempted use only genuine Brother brand replacement toner cartridges. e Pull off the protective cover. 99 IMPORTANT 6 For UK and other countries Brother machines are used with this machine. Our warranty coverage does not apply to any problem...
...covered by the use of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications...Brother supplies. To protect your printer. Use or attempted use only genuine Brother brand replacement toner cartridges. e Pull off the protective cover. 99 IMPORTANT 6 For UK and other countries Brother machines are used with this machine. Our warranty coverage does not apply to any problem...
Users Manual - English
Page 111
Replace Drum message 6 If Drum LED lights, it means the drum unit should be printed by the use only genuine Brother toner. Please replace it means the drum unit is estimated at 1 per/ job. The actual number of pages that determine the actual drum life, such... drum unit. 6 Drum End Soon message 6 If Drum LED blinks, it to problems caused by your drum will be used and so on. The printer should be significantly less than this estimate. Routine Maintenance Drum unit 6 A new drum unit can print approximately 25,000 A4 or Letter size single-sided pages at approximately...
Replace Drum message 6 If Drum LED lights, it means the drum unit should be printed by the use only genuine Brother toner. Please replace it means the drum unit is estimated at 1 per/ job. The actual number of pages that determine the actual drum life, such... drum unit. 6 Drum End Soon message 6 If Drum LED blinks, it to problems caused by your drum will be used and so on. The printer should be significantly less than this estimate. Routine Maintenance Drum unit 6 A new drum unit can print approximately 25,000 A4 or Letter size single-sided pages at approximately...
Users Manual - English
Page 114
.... If you hear it off with cold water at once. Routine Maintenance IMPORTANT Handle the toner cartridges carefully. To avoid print quality problems, DO NOT touch the shaded parts shown in the printer. Exposure to unpack a drum unit until you put it may damage the drum unit. IMPORTANT Wait to direct sunlight or...
.... If you hear it off with cold water at once. Routine Maintenance IMPORTANT Handle the toner cartridges carefully. To avoid print quality problems, DO NOT touch the shaded parts shown in the printer. Exposure to unpack a drum unit until you put it may damage the drum unit. IMPORTANT Wait to direct sunlight or...
Users Manual - English
Page 123
Routine Maintenance 6 6 6 b Take out the drum unit and toner cartridge assembly. 113 Cleaning the corona wires Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: a Press the front cover release button and then open the front cover.
Routine Maintenance 6 6 6 b Take out the drum unit and toner cartridge assembly. 113 Cleaning the corona wires Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: a Press the front cover release button and then open the front cover.
Users Manual - English
Page 125
...the page suggested below. Printer LED is incorrect See Solving print problems on page 136. 115 Visit us at http://solutions.brother.com/. If you did not solve your problem and then go to clear them on page 120. Other problems See Other problems on page 76. ... securely connected to the printer and the computer. The correct driver for the printer has been chosen and is installed. The computer is set up to connect to the correct printer port. 7 7 7 Printer does not print: 7 If you need additional help, the Brother Solutions Center offers the...
...the page suggested below. Printer LED is incorrect See Solving print problems on page 136. 115 Visit us at http://solutions.brother.com/. If you did not solve your problem and then go to clear them on page 120. Other problems See Other problems on page 76. ... securely connected to the printer and the computer. The correct driver for the printer has been chosen and is installed. The computer is set up to connect to the correct printer port. 7 7 7 Printer does not print: 7 If you need additional help, the Brother Solutions Center offers the...
Users Manual - English
Page 126
...Cartridge Position Error Put the drum unit assembly back in the Status Monitor 7 The Status Monitor will report problems with the printer. Set the correct paper that you want to print the remaining data in the current driver setting. Jam Tray 2 Jam Tray 3 Jam Inside Jam Rear Jam Duplex ...Replacing the drum unit on page 63(For Macintosh users). Incorrect paper size for automatic duplex printing is near the end of your document or cut the print resolution. The paper size you selected in the printer memory. No Toner Add more memory. Buy a new drum unit to the ...
...Cartridge Position Error Put the drum unit assembly back in the Status Monitor 7 The Status Monitor will report problems with the printer. Set the correct paper that you want to print the remaining data in the current driver setting. Jam Tray 2 Jam Tray 3 Jam Inside Jam Rear Jam Duplex ...Replacing the drum unit on page 63(For Macintosh users). Incorrect paper size for automatic duplex printing is near the end of your document or cut the print resolution. The paper size you selected in the printer memory. No Toner Add more memory. Buy a new drum unit to the ...
Users Manual - English
Page 127
...Call your dealer or Brother Customer Service for a replacement laser unit. See Replacing the toner cartridge on page 91. Change the following settings in the paper tray, make sure it is set to print the remaining data in the printer memory. Replace Laser Unit Replace Toner Toner... Low Call your dealer or Brother Customer Service for a replacement fuser unit. If the problem is paper in the supplied Windows® driver and try again...
...Call your dealer or Brother Customer Service for a replacement laser unit. See Replacing the toner cartridge on page 91. Change the following settings in the paper tray, make sure it is set to print the remaining data in the printer memory. Replace Laser Unit Replace Toner Toner... Low Call your dealer or Brother Customer Service for a replacement fuser unit. If the problem is paper in the supplied Windows® driver and try again...
Users Manual - English
Page 128
... settings will vary depending on page 91. Set page protection to print the remaining data in the printer memory. Cancel the print job if you print to print the remaining data in the printer memory. Troubleshooting Error message printout 7 The printer can also report problems by using the supplied Windows® driver or the control panel. ...
... settings will vary depending on page 91. Set page protection to print the remaining data in the printer memory. Cancel the print job if you print to print the remaining data in the printer memory. Troubleshooting Error message printout 7 The printer can also report problems by using the supplied Windows® driver or the control panel. ...
Users Manual - English
Page 129
... it creases. from the multi-purpose tray. Sometimes it is helpful to print on page 6.) Problem Recommendation The printer does not feed paper. If there is powered on and that no error LEDs are lit on the printer control panel. Make sure that you have chosen the MP Tray... in the page setup or document setup menu of envelopes you are using paper that meets Brother...
... it creases. from the multi-purpose tray. Sometimes it is helpful to print on page 6.) Problem Recommendation The printer does not feed paper. If there is powered on and that no error LEDs are lit on the printer control panel. Make sure that you have chosen the MP Tray... in the page setup or document setup menu of envelopes you are using paper that meets Brother...
Users Manual - English
Page 146
... Installing extra memory on page 91.) The printer cannot print full pages of a document. The printer cannot print full Press Go to a storage device or scanner. Cancel the print job if you want to your document. 136 Cancel the print job 7 pages of a document. Troubleshooting Solving print problems 7 Problem Recommendation The printer prints unexpectedly Make sure that you use...
... Installing extra memory on page 91.) The printer cannot print full pages of a document. The printer cannot print full Press Go to a storage device or scanner. Cancel the print job if you want to your document. 136 Cancel the print job 7 pages of a document. Troubleshooting Solving print problems 7 Problem Recommendation The printer prints unexpectedly Make sure that you use...
Network Users Manual - English
Page 9
...printing from Macintosh using the BR-Script 3 driver 138 Overview...138 How to choose the printer... driver (TCP/IP 138 14 Security features 142 Overview...142 Security terms...142 Security protocols ...143 Security methods for E-mail notification 143 Configuring the protocol settings ...144 Managing your network printer... securely 145 Secure Management using Web Based Management (web browser 145 Secure Management using BRAdmin Professional 3 (for Windows 148 Printing... General problems ...169 Network print software installation problems 171 Printing problems...174 Protocol...
...printing from Macintosh using the BR-Script 3 driver 138 Overview...138 How to choose the printer... driver (TCP/IP 138 14 Security features 142 Overview...142 Security terms...142 Security protocols ...143 Security methods for E-mail notification 143 Configuring the protocol settings ...144 Managing your network printer... securely 145 Secure Management using Web Based Management (web browser 145 Secure Management using BRAdmin Professional 3 (for Windows 148 Printing... General problems ...169 Network print software installation problems 171 Printing problems...174 Protocol...
Network Users Manual - English
Page 179
...; General problems Network print software installation problems Printing problems Protocol-specific troubleshooting Wireless network specific troubleshooting (For HL-5370DW) General problems 15 CD-ROM is selected. 169 Make sure that Off (not recommended) is inserted, but does not start automatically after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions...
...; General problems Network print software installation problems Printing problems Protocol-specific troubleshooting Wireless network specific troubleshooting (For HL-5370DW) General problems 15 CD-ROM is selected. 169 Make sure that Off (not recommended) is inserted, but does not start automatically after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions...
Network Users Manual - English
Page 184
...to the factory default on page 118. 15 Error during printing 15 If you have this IP address. If the waiting time of data (e.g. The problem may be the result of the print server. For resetting, see Printing the Printer Settings Page on , is finished. Verify that the IP...note that no other jobs are printing large amounts of your print job until the ongoing printing is on-line and ready to print. c Verify that the machine is powered on page 117. d If you try from the initial setup again. Troubleshooting Printing problems 15 Print job is received, then proceed to...
...to the factory default on page 118. 15 Error during printing 15 If you have this IP address. If the waiting time of data (e.g. The problem may be the result of the print server. For resetting, see Printing the Printer Settings Page on , is finished. Verify that the IP...note that no other jobs are printing large amounts of your print job until the ongoing printing is on-line and ready to print. c Verify that the machine is powered on page 117. d If you try from the initial setup again. Troubleshooting Printing problems 15 Print job is received, then proceed to...