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Brother International HL 5370DW Support Question

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Question posted by algaskin on October 18th, 2012

Printer Problem

My printer will print in color, but it has stopped printing in black, what is my problem.

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Related Brother International HL 5370DW Manual Pages

Users Manual - English - Page 1

... product support, the latest driver updates and utilities, and answers to set up the printer. Please visit us at http://solutions.brother.com/ or accessing it quickly if you...find a printed copy in the box. Please use the Quick Setup Guide to frequently asked questions (FAQs) and technical questions. Version A USA Brother Laser Printer USER'S GUIDE HL-5340D HL-5350DN HL-5370DW For visually...

Users Manual - English - Page 9

...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona ...120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii

Users Manual - English - Page 18

...printer. Printing Methods Recommended paper 2 Plain paper Europe Xerox Premier TCF 80 g/m2 Xerox Business 80 g/m2 USA Xerox 4200 20 lb 2 Hammermill Laser Print (24 lb=90g/m2) Recycled paper Xerox Recycled Supreme 80 g/m2 (Not supported) Transparency 3M CG3300 3M CG3300 Labels Avery laser label L7163 Avery laser...withstand the temperature of the printer's fusing process (200 ...

Users Manual - English - Page 19

... a particular envelope because envelope manufacturers may have feed and print quality problems due to make sure that cannot be of a baggy construction, not sharply creased, embossed (have raised writing on them) or pre-printed on the inside. „ DO NOT use envelopes that were previously printed by a laser printer. „ DO NOT use envelopes that the...

Users Manual - English - Page 21

... paper, bond paper or transparencies from Tray 1, 2 or 3 Note Transparencies are firmly in the slots. 1 11 Printing methods Printing on plain paper, bond paper and transparencies Printing on page 6.) a Pull the paper tray completely out of the printer. Make sure that the guides are only for Tray1. (For the recommended paper to fit the...

Users Manual - English - Page 38

... second side, put them back into the MP tray. It will now automatically print all the odd-numbered pages. Printing Methods e Remove the printed even-numbered pages from the output tray and then, in the same order 1, put the heading face up and in first. 28 f The printer will print page 6 and then page 5 on .

Users Manual - English - Page 48

button. When you click OK the odd numbered pages will stop and show the instructions required to print a booklet, use this function. If you choose Booklet and click Duplex Settings... button. Then the printer driver will be printed. • Duplex Type There are two types of duplex binding directions available for each orientation. • Binding...

Users Manual - English - Page 83

... control text and graphics on pages. Web Based Management (web browser) 3 Web Based Management (web browser) is a utility for installation. The BR-Script interpreter of laser printer. The Driver Deployment Wizard can then pass this mode will allow your computer. This allows the administrator to another computer on the network running executable...

Users Manual - English - Page 92

...PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the printer power switch...If the error is needed by the user, the printer will show that a service call is not cleared...it back on and try to identify the error. Leave the printer for 15 minutes with the power on again. Control Panel Service...

Users Manual - English - Page 94

... to use the reprint function open the driver's Properties dialog box and go to the Advanced tab, select the Other Print Options... If you press Job Cancel while printing, the printer will immediately stop printing and will recover automatically from some errors. icon and click Use Reprint and then check the Use Reprint check box.

Users Manual - English - Page 127

... RAMDISK size is curled, straighten it is no space to print the remaining data in the paper tray and then press Go... laser unit. „ See Replacing the toner cartridge on page 82. If the problem is helpful to identify the error. Replace Laser ...your document: „ Graphics mode „ TrueType mode „ Use Printer TrueType® Fonts Service call indications on page 95. „ Buy...

Users Manual - English - Page 142

...See Clean the drum unit as follows: on page 131. „ Do not use label sheets for laser printers, the glue from the MP tray on page 108. „ The toner cartridge may be damaged. White... the drum unit. See Cleaning the inside the drum unit by sliding the blue tab. Black lines down the page Printed pages have toner stains down the page „ Wipe the scanner window with a soft ...

Users Manual - English - Page 146

... memory. Take away all other devices and connect the port only to print the remaining data in the printer memory. An error message PRINT OVERRUN appears. „ Press Go to your document or select a lower print resolution. „ Add more memory. Troubleshooting Solving print problems 7 Problem Recommendation The printer prints unexpectedly „ Make sure that you use a or it...

Users Manual - English - Page 155

... help you choose paper to see whether it is suitable for laser printers. Paper for copying. The usage is divided by usage, such as paper for printing and paper for plain paper copies 0 Paper is usually written...Long grain and short grain 0 The pulp fiber of the paper is too weak for laser printers. Short grain paper fibers run in the same direction as either acid paper or neutralized ...

Users Manual - English - Page 162

...dot 152 or 'U'-specified unit. Appendix Preset: Human readable line OFF All others This parameter shows whether the printer prints the human readable line below the bar code. Quiet zone 0 n = 'onnn' or 'Onnn' (nnn... style enhancements are masked. Its width can be shown using the units that are always printed with OCR-B font of X-axis offset, Y-axis offset, and bar code height. 0...

Network Users Manual - English - Page 59

... for Windows® using the Brother automatic installer application (For HL-5370DW) i Choose Without cable (Advanced) and then click Next. 4 j Read the Important Notice to enable the wireless interface. Wireless configuration for 10 seconds, and then release the Go button when the printer prints a Network Configuration page. Check the box after you confirm the...

Network Users Manual - English - Page 90

...press the Go button for 10 seconds, and then release the Go button when the printer prints a Network Configuration page. Hold down the Go button for 10 seconds again. 80 ...the wireless setting is disabled. Wireless Configuration for Macintosh using the Brother installer application (For HL-5370DW) j Read the Important Notice to the right side of IEEE 802.11b/g in the Node Type section...

Network Users Manual - English - Page 129

..., see Changing the print server settings on the machine and wait until the machine is disabled. 8 Note You can switch the wireless network to the reprint mode. Control panel features Enabling or disabling the wireless network (For HL-5370DW) 8 If you release Go in less than 10 seconds, the printer will change to enabled...

Quick Setup Guide - English - Page 5

... you send from your computer. d After the printer has finished warming up, the Status LED stops blinking and stays green. Now go to Go to the next page to the printer. e Press Go. c Unfold support flap1. Check that the printer power switch is off. The printer prints a test page. 4 Print a test page IMPORTANT DO NOT connect the...

Quick Setup Guide - English - Page 46

... the receiver is no guarantee that interference will not occur in conjunction with any interference received, including interference that the products Product name: Model number: Laser Printer HL-5370DW HL-53 comply with the instructions, may cause harmful interference to operate the equipment. about the interface cable A shielded interface cable should be co-located or...