Users Manual - English
Page 6
...you must be found at : In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In Canada: Brother International Corporation (Canada), Ltd. - Your registration with Brother International Corporation, you in Europe, contact your local Brother office. Address and telephone contact information for contact ... Service In USA: 1-877-284-3238 In Canada: 1-877-BROTHER In Europe: Visit www.brother.com for European offices can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the 'Solutions' section to learn how...
...you must be found at : In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In Canada: Brother International Corporation (Canada), Ltd. - Your registration with Brother International Corporation, you in Europe, contact your local Brother office. Address and telephone contact information for contact ... Service In USA: 1-877-284-3238 In Canada: 1-877-BROTHER In Europe: Visit www.brother.com for European offices can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the 'Solutions' section to learn how...
Users Manual - English
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...Troubleshooting ...6-1 LCD messages ...6-1 Error messages ...6-1 Maintenance messages ...6-3 Call service messages ...6-4 Paper jams and how to clear them 6-7 JAM A1 / JAM A2 (paper jam in the paper tray 6-8 JAM B (paper jam at the entrance to the fusing roller 6-9 JAM C (paper jam where the paper comes out of the printer... print quality ...6-16 Q & A ...6-20 Setting up the printer hardware 6-20 Setting up the printer ...6-21 Paper handling ...6-22 Printing ...6-23 A Appendix ...A-1 Printer specifications ...A-1 Printing ...A-1 Features ...A-2 Electrical and mechanical ...A-3 Paper ...
...Troubleshooting ...6-1 LCD messages ...6-1 Error messages ...6-1 Maintenance messages ...6-3 Call service messages ...6-4 Paper jams and how to clear them 6-7 JAM A1 / JAM A2 (paper jam in the paper tray 6-8 JAM B (paper jam at the entrance to the fusing roller 6-9 JAM C (paper jam where the paper comes out of the printer... print quality ...6-16 Q & A ...6-20 Setting up the printer hardware 6-20 Setting up the printer ...6-21 Paper handling ...6-22 Printing ...6-23 A Appendix ...A-1 Printer specifications ...A-1 Printing ...A-1 Features ...A-2 Electrical and mechanical ...A-3 Paper ...
Users Manual - English
Page 63
If you take the printer off-line, the display changes to show the emulation you need to take action. For more information about these messages, see Troubleshooting in the toner cartridges (K: Black, C: Cyan, M: Magenta, Y: Yellow). LCD messages The message on the second line shows information ...the toner in Chapter 6. When toner becomes empty, the indicator disappears completely. Liquid crystal display (LCD) The display shows the current printer status. If there are any problems, the display shows the appropriate error message, maintenance message, or call service message so you will...
If you take the printer off-line, the display changes to show the emulation you need to take action. For more information about these messages, see Troubleshooting in the toner cartridges (K: Black, C: Cyan, M: Magenta, Y: Yellow). LCD messages The message on the second line shows information ...the toner in Chapter 6. When toner becomes empty, the indicator disappears completely. Liquid crystal display (LCD) The display shows the current printer status. If there are any problems, the display shows the appropriate error message, maintenance message, or call service message so you will...
Users Manual - English
Page 134
... may be responsible for the paper trays are closed. See the alphanumerical diagram to the following messages appear, the printer will stop operating. ILLEGAL TONER Use only Brother genuine toner cartridges. TROUBLESHOOTING 6 - 1 LCD messages If any one of the OPC belt cartridge) is locked in place and the levers are as follows. ■...
... may be responsible for the paper trays are closed. See the alphanumerical diagram to the following messages appear, the printer will stop operating. ILLEGAL TONER Use only Brother genuine toner cartridges. TROUBLESHOOTING 6 - 1 LCD messages If any one of the OPC belt cartridge) is locked in place and the levers are as follows. ■...
Users Manual - English
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... FEED Put paper into tray1, and then press GO. Power cycle the printer. DOWNLOAD FULL The download buffer of the printer is inserted properly. Paper mismatch between the Printer and the Printer Driver setting. Check that the driver is no more memory. 6 - 2 TROUBLESHOOTING Add more memory to store jobs. STACKER FULL Remove the paper from...
... FEED Put paper into tray1, and then press GO. Power cycle the printer. DOWNLOAD FULL The download buffer of the printer is inserted properly. Paper mismatch between the Printer and the Printer Driver setting. Check that the driver is no more memory. 6 - 2 TROUBLESHOOTING Add more memory to store jobs. STACKER FULL Remove the paper from...
Users Manual - English
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... when the toner becomes empty. It is time to replace the OPC belt Replace the OPC belt cartridge. The waste toner pack is nearly empty. TROUBLESHOOTING 6 - 3 It is time to replace the fusing unit. Replace the fusing unit. It is nearly empty. K: Black, C: Cyan, M: ...2. Call your dealer or Brother Customer Service to replace the paper feeding kit 2. Maintenance messages Error Message K C M Y REPLACE OPC BELT REPLACE FUSER REPLACE 120K KIT REPLACE PF KIT2 NEAR WASTE TONER Meaning Action When the mark blinks ( ), the indicated color toner is almost full. ...
... when the toner becomes empty. It is time to replace the OPC belt Replace the OPC belt cartridge. The waste toner pack is nearly empty. TROUBLESHOOTING 6 - 3 It is time to replace the fusing unit. Replace the fusing unit. It is nearly empty. K: Black, C: Cyan, M: ...2. Call your dealer or Brother Customer Service to replace the paper feeding kit 2. Maintenance messages Error Message K C M Y REPLACE OPC BELT REPLACE FUSER REPLACE 120K KIT REPLACE PF KIT2 NEAR WASTE TONER Meaning Action When the mark blinks ( ), the indicated color toner is almost full. ...
Users Manual - English
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... then turn it on again. Tell them the message number for quick troubleshooting. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Turn off the printer. Turn off the printer. Wait a few seconds, and then turn it on again. Wait ...EX Coprocessor UNUSAB EX Arithmetic overflow EX Undefined interrupt Software 1 interrupt Software 2 interrupt Unknown operator call your dealer or Brother Customer Service. Turn off the printer. Wait a few seconds, and then turn it on again. Wait a few seconds, and then turn it on ...
... then turn it on again. Tell them the message number for quick troubleshooting. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Turn off the printer. Turn off the printer. Wait a few seconds, and then turn it on again. Wait ...EX Coprocessor UNUSAB EX Arithmetic overflow EX Undefined interrupt Software 1 interrupt Software 2 interrupt Unknown operator call your dealer or Brother Customer Service. Turn off the printer. Wait a few seconds, and then turn it on again. Wait a few seconds, and then turn it on ...
Users Manual - English
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...error Turn off the printer. Yellow switching clutch error Turn off the printer. Black switching clutch error Turn off the printer. Magenta switching solenoid error Turn off the printer. Black switching solenoid error Turn off the printer. Transfer belt cleaning solenoid error Turn off the printer. TROUBLESHOOTING 6 - 5 Wait..., and then turn it on again. Wait a few seconds, and then turn it on again. Flash write error Turn off the printer. Wait a few seconds, and then turn it on again. Wait a few seconds, and then turn it on again. Wait a...
...error Turn off the printer. Yellow switching clutch error Turn off the printer. Black switching clutch error Turn off the printer. Magenta switching solenoid error Turn off the printer. Black switching solenoid error Turn off the printer. Transfer belt cleaning solenoid error Turn off the printer. TROUBLESHOOTING 6 - 5 Wait..., and then turn it on again. Wait a few seconds, and then turn it on again. Flash write error Turn off the printer. Wait a few seconds, and then turn it on again. Wait a few seconds, and then turn it on again. Wait a...
Users Manual - English
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...few seconds, and then turn it on again. Laser power error Turn off the printer. Duplex controller hardware error 2 Turn off the printer. Outer pass select solenoid error Turn off the printer. Wait a few seconds, and then turn ...printer. Duplex connection error 1 Turn off the printer. Wait a few seconds, and then turn it on again. Beam detector error Turn off the printer. Fuser temperature low error at warming up Turn off the printer. Wait a few seconds, and then turn it on again. Wait 15 minutes, and then turn it on again. 6 - 6 TROUBLESHOOTING...
...few seconds, and then turn it on again. Laser power error Turn off the printer. Duplex controller hardware error 2 Turn off the printer. Outer pass select solenoid error Turn off the printer. Wait a few seconds, and then turn ...printer. Duplex connection error 1 Turn off the printer. Wait a few seconds, and then turn it on again. Beam detector error Turn off the printer. Fuser temperature low error at warming up Turn off the printer. Wait a few seconds, and then turn it on again. Wait 15 minutes, and then turn it on again. 6 - 6 TROUBLESHOOTING...
Users Manual - English
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... else. Paper jam in the lower assembly of the duplex unit Paper jam in the paper tray, inside the printer, the printer will resume printing automatically. Please check the printer thoroughly. If the error message still appears on the LCD after you to do a form feed to print the... A1 A2 JAM A1 JAM A2 JAM B JAM C JAM D JAM E Figure 6-1 Paper jam in the standard paper tray (TRAY1) Paper jam in the printer memory. TROUBLESHOOTING 6 - 7 Paper jam where the paper comes out of the following message may appear on the next few pages to continue. Check where the jam is...
... else. Paper jam in the lower assembly of the duplex unit Paper jam in the paper tray, inside the printer, the printer will resume printing automatically. Please check the printer thoroughly. If the error message still appears on the LCD after you to do a form feed to print the... A1 A2 JAM A1 JAM A2 JAM B JAM C JAM D JAM E Figure 6-1 Paper jam in the standard paper tray (TRAY1) Paper jam in the printer memory. TROUBLESHOOTING 6 - 7 Paper jam where the paper comes out of the following message may appear on the next few pages to continue. Check where the jam is...
Users Manual - English
Page 141
... the paper tray back in the paper tray is stained with cold water. ■ Never touch the transfer roller. ■ If the paper in the printer. 4 Open the back cover. It might stain your hands and clothes. Do not use the following paper: ■ Bent/curled paper ■ Moist paper ■... in the paper tray) JAM A1 JAM A2 If there is any jammed paper where the paper comes out, remove it. 5 Close the back cover. 6 - 8 TROUBLESHOOTING To prevent this, please turn the paper over. If there is a paper jam in the paper tray, follow these steps: 1 Pull out the paper tray...
... the paper tray back in the paper tray is stained with cold water. ■ Never touch the transfer roller. ■ If the paper in the printer. 4 Open the back cover. It might stain your hands and clothes. Do not use the following paper: ■ Bent/curled paper ■ Moist paper ■... in the paper tray) JAM A1 JAM A2 If there is any jammed paper where the paper comes out, remove it. 5 Close the back cover. 6 - 8 TROUBLESHOOTING To prevent this, please turn the paper over. If there is a paper jam in the paper tray, follow these steps: 1 Pull out the paper tray...
Users Manual - English
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... the jammed paper as for JAM C (paper jam where the paper comes out of the printer. 1 Open the back cover. 2 Remove the jammed paper by holding it with both hands and pulling it slowly toward you. Figure 6-4 TROUBLESHOOTING 6 - 9 Figure 6-3 3 If the paper is caught in the registration roller, remove the jammed.... If you have the duplex unit installed, open the duplex back cover and then duplex inside unit first before open the back cover of the printer). JAM B (paper jam at the entrance to the fusing roller) JAM B If there is a paper jam at the entrance to the fusing roller, follow...
... the jammed paper as for JAM C (paper jam where the paper comes out of the printer. 1 Open the back cover. 2 Remove the jammed paper by holding it with both hands and pulling it slowly toward you. Figure 6-4 TROUBLESHOOTING 6 - 9 Figure 6-3 3 If the paper is caught in the registration roller, remove the jammed.... If you have the duplex unit installed, open the duplex back cover and then duplex inside unit first before open the back cover of the printer). JAM B (paper jam at the entrance to the fusing roller) JAM B If there is a paper jam at the entrance to the fusing roller, follow...
Users Manual - English
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Figure 6-7 7 Lock the fusing unit pressure release levers and close the top cover. 8 Close the back cover. 6 - 10 TROUBLESHOOTING Figure 6-6 6 Remove the jammed paper at the back of the printer by holding it with both sides. If the paper is caught in the fusing roller, follow the steps below: 4 Open the back cover. Figure 6-5 5 Release the fusing unit pressure release levers on both hands and pulling it slowly toward you.
Figure 6-7 7 Lock the fusing unit pressure release levers and close the top cover. 8 Close the back cover. 6 - 10 TROUBLESHOOTING Figure 6-6 6 Remove the jammed paper at the back of the printer by holding it with both sides. If the paper is caught in the fusing roller, follow the steps below: 4 Open the back cover. Figure 6-5 5 Release the fusing unit pressure release levers on both hands and pulling it slowly toward you.
Users Manual - English
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Figure 6-9 TROUBLESHOOTING 6 - 11 JAM C (paper jam where the paper comes out of the printer) JAM C If paper has passed behind the back cover and there is a paper jam where the paper comes out, follow the steps below: If you have the duplex unit installed, open the duplex back cover and then the duplex inside unit first before opening the back cover of the printer. 1 Open the back cover and release the fusing unit pressure release levers. Figure 6-8 2 Remove the jammed paper by pulling it out slowly.
Figure 6-9 TROUBLESHOOTING 6 - 11 JAM C (paper jam where the paper comes out of the printer) JAM C If paper has passed behind the back cover and there is a paper jam where the paper comes out, follow the steps below: If you have the duplex unit installed, open the duplex back cover and then the duplex inside unit first before opening the back cover of the printer. 1 Open the back cover and release the fusing unit pressure release levers. Figure 6-8 2 Remove the jammed paper by pulling it out slowly.
Users Manual - English
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Figure 6-10 Figure 6-11 6 - 12 TROUBLESHOOTING 3 Reset the fusing unit pressure release levers. 4 Close the back cover.
Figure 6-10 Figure 6-11 6 - 12 TROUBLESHOOTING 3 Reset the fusing unit pressure release levers. 4 Close the back cover.
Users Manual - English
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JAM D (paper jam in the lower part of the duplex unit) JAM D If there is a paper jam in the lower part of the duplex unit, follow these steps: 1 Open the duplex back cover. Figure 6-12 2 Remove the jammed paper by pulling it out slowly. 3 Close the duplex back cover. Figure 6-13 TROUBLESHOOTING 6 - 13
JAM D (paper jam in the lower part of the duplex unit) JAM D If there is a paper jam in the lower part of the duplex unit, follow these steps: 1 Open the duplex back cover. Figure 6-12 2 Remove the jammed paper by pulling it out slowly. 3 Close the duplex back cover. Figure 6-13 TROUBLESHOOTING 6 - 13
Users Manual - English
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JAM E (paper jam in the upper part of the duplex unit) JAM E If there is a paper jam in the upper part of the duplex unit, follow these steps: 1 Open the duplex back cover. 2 Open the duplex inside unit. Figure 6-14 Figure 6-15 6 - 14 TROUBLESHOOTING
JAM E (paper jam in the upper part of the duplex unit) JAM E If there is a paper jam in the upper part of the duplex unit, follow these steps: 1 Open the duplex back cover. 2 Open the duplex inside unit. Figure 6-14 Figure 6-15 6 - 14 TROUBLESHOOTING
Users Manual - English
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Figure 6-17 5 Close the duplex inside unit and the duplex back cover. TROUBLESHOOTING 6 - 15 3 If the paper is at the upper exit of the unit. Figure 6-16 4 If the jammed paper is caught in the lower exit of the duplex unit, remove the jammed paper by rotating the green pinch roller downwards to feed the paper out through the exit of the duplex unit, remove it by pulling it out slowly.
Figure 6-17 5 Close the duplex inside unit and the duplex back cover. TROUBLESHOOTING 6 - 15 3 If the paper is at the upper exit of the unit. Figure 6-16 4 If the jammed paper is caught in the lower exit of the duplex unit, remove the jammed paper by rotating the green pinch roller downwards to feed the paper out through the exit of the duplex unit, remove it by pulling it out slowly.
Users Manual - English
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... printer. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. However, when you are light or unclear on the toner roller, try the following procedure. 1) Cut a sheet approx. 50mm x 50mm out of the examples below . 6 - 16 TROUBLESHOOTING ...is installed properly. 6) Replace the transfer roller. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Colors are having problems with print quality, please do a test print first (press the Set button 3 times)....
... printer. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. However, when you are light or unclear on the toner roller, try the following procedure. 1) Cut a sheet approx. 50mm x 50mm out of the examples below . 6 - 16 TROUBLESHOOTING ...is installed properly. 6) Replace the transfer roller. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Colors are having problems with print quality, please do a test print first (press the Set button 3 times)....
Users Manual - English
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.... 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. TROUBLESHOOTING 6 - 17 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. 1) Check that the back cover is closed properly. 2) Check that the front cover is closed properly. 3) Identify the missing color and check that the room temperature is installed properly. 4) Replace the toner...
.... 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. TROUBLESHOOTING 6 - 17 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. 1) Check that the back cover is closed properly. 2) Check that the front cover is closed properly. 3) Identify the missing color and check that the room temperature is installed properly. 4) Replace the toner...