Users Manual - English
Page 75
CHAPTER4 TROUBLESHOOTING CHAPTER 4 TROUBLESHOOTING Identifying your problem in the following : • The power plug is connected correctly and the printer is turned on. • All of the protective parts have been removed. • The toner cartridge and drum unit are problems with:-...not solve your problem with the above checks, please find your problem First, check the following list and refer to the section listed. • Printer LED is blinking • Status Monitor Error Message appears • Printed Error Message • Paper Handling • Others Go to 'Control Panel...
CHAPTER4 TROUBLESHOOTING CHAPTER 4 TROUBLESHOOTING Identifying your problem in the following : • The power plug is connected correctly and the printer is turned on. • All of the protective parts have been removed. • The toner cartridge and drum unit are problems with:-...not solve your problem with the above checks, please find your problem First, check the following list and refer to the section listed. • Printer LED is blinking • Status Monitor Error Message appears • Printed Error Message • Paper Handling • Others Go to 'Control Panel...
Users Manual - English
Page 77
LED Drum Ready Paper Alarm Toner Data Drum Ready Paper Alarm Toner Data Error Paper jam No paper Misfeed Toner low CHAPTER 4 TROUBLESHOOTING Action Clear the paper jam by referring to the next section "PAPER JAMS and how to Chapter 1 and press the panel button. Purchase a ...new toner cartridge and have it ready for when Toner Empty status is nearly empty. Press the panel button if the printer does not automatically resume printing. Indicates that the toner cartridge is indicated. (every 5 seconds) Drum Ready Paper Alarm Toner Data Toner empty Replace ...
LED Drum Ready Paper Alarm Toner Data Drum Ready Paper Alarm Toner Data Error Paper jam No paper Misfeed Toner low CHAPTER 4 TROUBLESHOOTING Action Clear the paper jam by referring to the next section "PAPER JAMS and how to Chapter 1 and press the panel button. Purchase a ...new toner cartridge and have it ready for when Toner Empty status is nearly empty. Press the panel button if the printer does not automatically resume printing. Indicates that the toner cartridge is indicated. (every 5 seconds) Drum Ready Paper Alarm Toner Data Toner empty Replace ...
Users Manual - English
Page 79
Please note the indication and report the error status and problem by referring to print again. If you see the same service call indication after turning on and try to the above table. Note Ensure that the front cover is fully closed before reporting a Service call. 4-5 CHAPTER 4 TROUBLESHOOTING If you cannot clear the error and see any of these service call indications, turn off the power switch, wait a few seconds, then turn it on the printer, consult your dealer or our authorized service representative.
Please note the indication and report the error status and problem by referring to print again. If you see the same service call indication after turning on and try to the above table. Note Ensure that the front cover is fully closed before reporting a Service call. 4-5 CHAPTER 4 TROUBLESHOOTING If you cannot clear the error and see any of these service call indications, turn off the power switch, wait a few seconds, then turn it on the printer, consult your dealer or our authorized service representative.
Users Manual - English
Page 81
...switch off , wait a few seconds and then turn it on again. CHAPTER 4 TROUBLESHOOTING Error message MEMORY FULL Action • Press the panel button to print the data remaining in the printer. • Reduce the print resolution or reduce the complexity of your dealer. •...it on again. RESOLUTION ADAPTED (The printer has printed the document at a reduced resolution.) FUSER MALFUNCTION LASER BD MALFUNCTION SCANNER MALFUNCTION D-RAM ERROR NV-RAM ERROR MAIN MOTOR ERROR ENGINE INTERFACE ERROR (For HL-1250 Only) · Expand the printer memory by adding a commercially available SIMM ...
...switch off , wait a few seconds and then turn it on again. CHAPTER 4 TROUBLESHOOTING Error message MEMORY FULL Action • Press the panel button to print the data remaining in the printer. • Reduce the print resolution or reduce the complexity of your dealer. •...it on again. RESOLUTION ADAPTED (The printer has printed the document at a reduced resolution.) FUSER MALFUNCTION LASER BD MALFUNCTION SCANNER MALFUNCTION D-RAM ERROR NV-RAM ERROR MAIN MOTOR ERROR ENGINE INTERFACE ERROR (For HL-1250 Only) · Expand the printer memory by adding a commercially available SIMM ...
Users Manual - English
Page 83
CHAPTER 4 TROUBLESHOOTING Error Message SERIAL INTERFACE OVERRUN ERROR (HL-1250 Only) SERIAL INTERFACE INPUT BUFFER OVERFLOW (HL-1250 Only) Action • Press the control panel button to resume printing. • Check the communication parameter settings such as the handshake protocols on both your dealer. 4-9 Please consult your dealer. • Press the control panel button to resume printing. • If the error occurs again, the interface's hardware may be damaged, consult your computer and printer. • If the error occurs again, the interface hardware may be damaged.
CHAPTER 4 TROUBLESHOOTING Error Message SERIAL INTERFACE OVERRUN ERROR (HL-1250 Only) SERIAL INTERFACE INPUT BUFFER OVERFLOW (HL-1250 Only) Action • Press the control panel button to resume printing. • Check the communication parameter settings such as the handshake protocols on both your dealer. 4-9 Please consult your dealer. • Press the control panel button to resume printing. • If the error occurs again, the interface's hardware may be damaged, consult your computer and printer. • If the error occurs again, the interface hardware may be damaged.
Users Manual - English
Page 85
When you have just used the printer, some internal parts of the printer, never touch the shaded parts shown in the following diagram. Drum Ready Paper Alarm Toner Data Fig. 4-3 LED indication caused by lighting the LEDs as shown below. CHAPTER 4 TROUBLESHOOTING PAPER JAMS and how to clear them When a paper jam occurs, the printer indicates by a paper jam Warning After you open the front or rear cover of the printer are extremely hot. High temperature Front view Fig 4-4 Inside the printer High temperature Rear view 4-11
When you have just used the printer, some internal parts of the printer, never touch the shaded parts shown in the following diagram. Drum Ready Paper Alarm Toner Data Fig. 4-3 LED indication caused by lighting the LEDs as shown below. CHAPTER 4 TROUBLESHOOTING PAPER JAMS and how to clear them When a paper jam occurs, the printer indicates by a paper jam Warning After you open the front or rear cover of the printer are extremely hot. High temperature Front view Fig 4-4 Inside the printer High temperature Rear view 4-11
Users Manual - English
Page 87
CHAPTER 4 TROUBLESHOOTING Fig. 4-6 Pull the jammed paper up and out of the printer. Pull any jammed paper up and out 3. Open the front cover. 4-13 2.
CHAPTER 4 TROUBLESHOOTING Fig. 4-6 Pull the jammed paper up and out of the printer. Pull any jammed paper up and out 3. Open the front cover. 4-13 2.
Users Manual - English
Page 88
Instead, pull the edge of the printer. Pull any jammed paper up and out of the jammed paper from the paper cassette. Fig. 4-7 Remove the drum unit assembly Fig. 4-8 Pull the jammed paper 4-14 Do not remove the drum unit assembly with additional force at this time if you cannot remove it easily. CHAPTER 4 TROUBLESHOOTING 4. Remove the drum unit assembly.
Instead, pull the edge of the printer. Pull any jammed paper up and out of the jammed paper from the paper cassette. Fig. 4-7 Remove the drum unit assembly Fig. 4-8 Pull the jammed paper 4-14 Do not remove the drum unit assembly with additional force at this time if you cannot remove it easily. CHAPTER 4 TROUBLESHOOTING 4. Remove the drum unit assembly.
Users Manual - English
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CHAPTER 4 TROUBLESHOOTING ! If you have to the printer caused by static electricity. Print a few copies of the printer, the fuser may get dirty with toner powder and may result in toner scatter on the printed pages stops. Fig. 4-10 Pull the jammed paper 6. ...
CHAPTER 4 TROUBLESHOOTING ! If you have to the printer caused by static electricity. Print a few copies of the printer, the fuser may get dirty with toner powder and may result in toner scatter on the printed pages stops. Fig. 4-10 Pull the jammed paper 6. ...
Users Manual - English
Page 91
... from application software. Make sure that the supplied Macintosh printer driver is installed in the System Folder and it is installed correctly. CHAPTER 4 TROUBLESHOOTING For Apple Macintosh Computers user using RS-100M (For HL-1250 Only) Problem Unable to print from application software. Refer... to which you physically attached the printer cable. • The serial slide switch of ...
... from application software. Make sure that the supplied Macintosh printer driver is installed in the System Folder and it is installed correctly. CHAPTER 4 TROUBLESHOOTING For Apple Macintosh Computers user using RS-100M (For HL-1250 Only) Problem Unable to print from application software. Refer... to which you physically attached the printer cable. • The serial slide switch of ...
Users Manual - English
Page 93
...the problem. See "How to replace the Drum unit" in Chapter 3. • Make sure that you are currently using. • Check the printer's environment as conditions such as high humidity may be damaged. Install a new drum unit. Install a new drum unit. A rough surfaced paper may...paper can I use" in the printer driver, or use paper that meets the specifications. See "How to replace the Drum unit" in Chapter 3. All black 4-19 Image defect examples ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Hollow print CHAPTER 4 TROUBLESHOOTING Recommendation • Make sure that you...
...the problem. See "How to replace the Drum unit" in Chapter 3. • Make sure that you are currently using. • Check the printer's environment as conditions such as high humidity may be damaged. Install a new drum unit. Install a new drum unit. A rough surfaced paper may...paper can I use" in the printer driver, or use paper that meets the specifications. See "How to replace the Drum unit" in Chapter 3. All black 4-19 Image defect examples ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Hollow print CHAPTER 4 TROUBLESHOOTING Recommendation • Make sure that you...
Users Manual - English
Page 97
...have sat for too long in the paper cassette. Both high temperature and humidity will cause paper to clean the printer" in Chapter 3. • Make sure the paper or other media is loaded into the paper cassette correctly ...load one sheet of paper manually" in Chapter 1. • Turn over the stack of paper can I use the printer infrequently, the paper may be too full. Turn over the stack of paper manually" in Chapter 1. • Check ...1 34 Wrinkles or creases Recommendation • You may be damaged. CHAPTER 4 TROUBLESHOOTING Image defect examples . See "How to curl.
...have sat for too long in the paper cassette. Both high temperature and humidity will cause paper to clean the printer" in Chapter 3. • Make sure the paper or other media is loaded into the paper cassette correctly ...load one sheet of paper manually" in Chapter 1. • Turn over the stack of paper can I use the printer infrequently, the paper may be too full. Turn over the stack of paper manually" in Chapter 1. • Check ...1 34 Wrinkles or creases Recommendation • You may be damaged. CHAPTER 4 TROUBLESHOOTING Image defect examples . See "How to curl.
Users Manual - English
Page 99
...TROUBLESHOOTING Problem My headers or footers appear when I view my document on screen but it prints a couple of your application software. 4-25 Adjust the top and bottom margins in your document to allow for HL-1250) printer in your application software which printer you have a restricted area that your application printer emulation setting and the printer...• Most laser printers have selected to serial interface settings. For DOS users (For HL-1240/1250 Only) Problem The printer prints, but do not match. This could be printed on HL-1250 Only) The printer prints the first ...
...TROUBLESHOOTING Problem My headers or footers appear when I view my document on screen but it prints a couple of your application software. 4-25 Adjust the top and bottom margins in your document to allow for HL-1250) printer in your application software which printer you have a restricted area that your application printer emulation setting and the printer...• Most laser printers have selected to serial interface settings. For DOS users (For HL-1240/1250 Only) Problem The printer prints, but do not match. This could be printed on HL-1250 Only) The printer prints the first ...
Quick Setup Guide - English
Page 2
...section. For Windows® users with USB) You can set up the printer easily by following the Initial Setup instructions on the supplied CD-ROM Troubleshooting For Network users See the Quick Network Setup Guide (HL-1270N only) Table of Contents Carton Components For Windows® users only ...(Windows® 3.1x, 95/98 or NT 4.0) You can setup the printer by following the Initial Setup instructions ...
...section. For Windows® users with USB) You can set up the printer easily by following the Initial Setup instructions on the supplied CD-ROM Troubleshooting For Network users See the Quick Network Setup Guide (HL-1270N only) Table of Contents Carton Components For Windows® users only ...(Windows® 3.1x, 95/98 or NT 4.0) You can setup the printer by following the Initial Setup instructions ...
Quick Setup Guide - English
Page 15
... - It may still not be possible to the printer. Recommendation • Check if the printer is blinking. We recommend you use a parallel cable of the last print job, only the last page. Troubleshooting Problem All the LEDs are off printer status reporting in the device options tab in length.... - Exchange it with another one . • Check that the printer cable is not damaged or broken. - Remove it and connect...
... - It may still not be possible to the printer. Recommendation • Check if the printer is blinking. We recommend you use a parallel cable of the last print job, only the last page. Troubleshooting Problem All the LEDs are off printer status reporting in the device options tab in length.... - Exchange it with another one . • Check that the printer cable is not damaged or broken. - Remove it and connect...