Network Users Manual - English
Page 13
... from a MFC or DCP connected via the USB or parallel interface from a Windows® computer on the client PC. This utility can search for Brother products on the network running... such as page counts, toner and drum status and the firmware version. Please also make sure it is a utility for managing network connected Brother devices. If a different web browser ...Firefox 1.0 (or greater) for Windows® and Safari 1.3 (or greater) for reporting warning and error conditions. The BRPrint Auditor can then pass this utility can also log activity of its configuration settings ...
... from a MFC or DCP connected via the USB or parallel interface from a Windows® computer on the client PC. This utility can search for Brother products on the network running... such as page counts, toner and drum status and the firmware version. Please also make sure it is a utility for managing network connected Brother devices. If a different web browser ...Firefox 1.0 (or greater) for Windows® and Safari 1.3 (or greater) for reporting warning and error conditions. The BRPrint Auditor can then pass this utility can also log activity of its configuration settings ...
Quick Setup Guide - English
Page 28
... Tray Unit and compatible SO-DIMM Memory please see the User's Guide or visit http://solutions.brother.com/. For more details about the consumables for your machine, visit http://www.brother.com/original/ or contact your local Brother re-seller. When the tray is installed, the machine expands total input capacity up to... lower paper tray unit can expand the memory by installing a (144-pin SO-DIMM) memory module. You can hold up to replace consumable items, an error message will be indicated on the LCD. Toner cartridge TN-620/TN-650...
... Tray Unit and compatible SO-DIMM Memory please see the User's Guide or visit http://solutions.brother.com/. For more details about the consumables for your machine, visit http://www.brother.com/original/ or contact your local Brother re-seller. When the tray is installed, the machine expands total input capacity up to... lower paper tray unit can expand the memory by installing a (144-pin SO-DIMM) memory module. You can hold up to replace consumable items, an error message will be indicated on the LCD. Toner cartridge TN-620/TN-650...
Users Manual - English
Page 12
...Compliance Statement (Canada only 59 Laser safety 60 FDA regulations 60 Disconnect device 61 LAN connection 61 International ENERGY STAR® Compliance Statement 61 Libtiff Copyright and License 62 Trademarks...63 Options 64 Options ...Troubleshooting 67 If you are having difficulty with your machine 67 Improving the print quality 74 Error and maintenance messages 81 Document jams 85 Paper jams ...86 Routine maintenance 92 Cleaning the ... the corona wire 96 Cleaning the drum unit 98 Replacing the consumable items 100 Replacing a toner cartridge 101 Replacing the drum unit 103
...Compliance Statement (Canada only 59 Laser safety 60 FDA regulations 60 Disconnect device 61 LAN connection 61 International ENERGY STAR® Compliance Statement 61 Libtiff Copyright and License 62 Trademarks...63 Options 64 Options ...Troubleshooting 67 If you are having difficulty with your machine 67 Improving the print quality 74 Error and maintenance messages 81 Document jams 85 Paper jams ...86 Routine maintenance 92 Cleaning the ... the corona wire 96 Cleaning the drum unit 98 Replacing the consumable items 100 Replacing a toner cartridge 101 Replacing the drum unit 103
Users Manual - English
Page 81
...work with your machine. Make sure that it is set up when it is set up to see if the LCD is showing an error message. (See Error and maintenance messages on page 81.) Check that Use Printer Offline is an unprintable area on both the machine and your ... Click the Start button and choose Settings and then Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer Offline is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 103.) Check the interface cable connection on...
...work with your machine. Make sure that it is set up when it is set up to see if the LCD is showing an error message. (See Error and maintenance messages on page 81.) Check that Use Printer Offline is an unprintable area on both the machine and your ... Click the Start button and choose Settings and then Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer Offline is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 103.) Check the interface cable connection on...
Users Manual - English
Page 94
... Jam The document was not inserted or fed properly, or the document scanned from the power for a while. Drum Error The corona wire on the drum unit Clean the corona wire on page 103.) Duplex Disabled The duplex tray is not installed properly. C Cover is...for several minutes. Visit us at http://solutions.brother.com/. Cooling Down The temperature of the machine. cartridge that is spinning, remove any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting...
... Jam The document was not inserted or fed properly, or the document scanned from the power for a while. Drum Error The corona wire on the drum unit Clean the corona wire on page 103.) Duplex Disabled The duplex tray is not installed properly. C Cover is...for several minutes. Visit us at http://solutions.brother.com/. Cooling Down The temperature of the machine. cartridge that is spinning, remove any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting...
Users Manual - English
Page 95
... paper or paper is on page 86.) machine. closed. Turn off , wait a few does not rise at a specified seconds, and then turn it on . Error Message Fuser Error Jam Duplex Jam Rear Jam Inside Jam MP Tray Jam Tray 1 Jam Tray 2 No Paper No Toner No Tray Out of Memory Print Unable... fuser unit Turn the power switch off the protect switch of the USB Flash memory drive. 82 The toner cartridge or the drum Re-install the toner cartridge or the drum unit unit and toner cartridge assembly and toner cartridge assembly. Do one of the USB Flash memory drive is not properly...
... paper or paper is on page 86.) machine. closed. Turn off , wait a few does not rise at a specified seconds, and then turn it on . Error Message Fuser Error Jam Duplex Jam Rear Jam Inside Jam MP Tray Jam Tray 1 Jam Tray 2 No Paper No Toner No Tray Out of Memory Print Unable... fuser unit Turn the power switch off the protect switch of the USB Flash memory drive. 82 The toner cartridge or the drum Re-install the toner cartridge or the drum unit unit and toner cartridge assembly and toner cartridge assembly. Do one of the USB Flash memory drive is not properly...
Users Manual - English
Page 96
... . Change the file name of its life and printing is too long for duplex scanning. Troubleshooting and routine maintenance Error Message Cause Action Replace Parts The drum unit is time to replace the fuser unit. Replace the toner cartridge with the same name as the file you...is time to replace the paper feeding kit for Tray 2. several minutes, then reconnect it. Call Brother Customer Service to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada) Replace Parts PF Kit 2 It is time to replace the paper feeding kit for...
... . Change the file name of its life and printing is too long for duplex scanning. Troubleshooting and routine maintenance Error Message Cause Action Replace Parts The drum unit is time to replace the fuser unit. Replace the toner cartridge with the same name as the file you...is time to replace the paper feeding kit for Tray 2. several minutes, then reconnect it. Call Brother Customer Service to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada) Replace Parts PF Kit 2 It is time to replace the paper feeding kit for...
Users Manual - English
Page 99
...Brother machine. IMPORTANT Please confirm that is jammed in the duplex slot C a Take out any paper from the ADF that you have installed both a toner cartridge and a drum unit in the machine. CAUTION HOT SURFACE After you have installed the drum... a drum unit or have just used the machine, some internal parts of... the machine DO NOT touch the shaded parts shown in the illustration. To prevent injury, when you do this section. Document is not jammed. If you open and close the front cover and fuser cover firmly to the right. c Press Stop/Exit. Note If the error...
...Brother machine. IMPORTANT Please confirm that is jammed in the duplex slot C a Take out any paper from the ADF that you have installed both a toner cartridge and a drum unit in the machine. CAUTION HOT SURFACE After you have installed the drum... a drum unit or have just used the machine, some internal parts of... the machine DO NOT touch the shaded parts shown in the illustration. To prevent injury, when you do this section. Document is not jammed. If you open and close the front cover and fuser cover firmly to the right. c Press Stop/Exit. Note If the error...
Users Manual - English
Page 152
... and supplies ii Brother numbers i Customer Service i FAQs (frequently asked questions) ......... i product support i service centers i warranties iii, iv, vii C Canceling print jobs 7 Cleaning corona wire 96 drum unit 98 laser scanner window 95 scanner glass 94 Consumable items 100 Control panel overview 6 ControlCenter2 (for ...USB flash memory drive 44 troubleshooting 85 Duplex key (2-sided 37, 38 E Enlarge/Reduce key 33 Envelopes 12, 14, 18 Error messages on LCD 81 No Paper 82 Out of memory 40 quality 34 single 32 sort (ADF only 34 temporary settings 33 tray...
... and supplies ii Brother numbers i Customer Service i FAQs (frequently asked questions) ......... i product support i service centers i warranties iii, iv, vii C Canceling print jobs 7 Cleaning corona wire 96 drum unit 98 laser scanner window 95 scanner glass 94 Consumable items 100 Control panel overview 6 ControlCenter2 (for ...USB flash memory drive 44 troubleshooting 85 Duplex key (2-sided 37, 38 E Enlarge/Reduce key 33 Envelopes 12, 14, 18 Error messages on LCD 81 No Paper 82 Out of memory 40 quality 34 single 32 sort (ADF only 34 temporary settings 33 tray...
Users Manual - English
Page 154
... 101 Toner save 24 Transparency 10, 12, 14 Tray selection 40 Tray use, setting copy 23 print 23 Troubleshooting 67 document jam 85 error messages on LCD 81 if you are having difficulty copy quality 67 network 71 paper handling 70 print quality 71, 74 printing 68 scanning 69...iii USA iv Windows® See Software User's Guide on the CD-ROM. Q Quality copying 34 printing 71, 74 R Reducing copies 33 Replacing drum unit 103 toner cartridge 101 Resolution copy 128 print 130 scan 129 Restricted users 29 S Safety instructions 57 Scan 7 Scanner glass using 21 Scanning See...
... 101 Toner save 24 Transparency 10, 12, 14 Tray selection 40 Tray use, setting copy 23 print 23 Troubleshooting 67 document jam 85 error messages on LCD 81 if you are having difficulty copy quality 67 network 71 paper handling 70 print quality 71, 74 printing 68 scanning 69...iii USA iv Windows® See Software User's Guide on the CD-ROM. Q Quality copying 34 printing 71, 74 R Reducing copies 33 Replacing drum unit 103 toner cartridge 101 Resolution copy 128 print 130 scan 129 Restricted users 29 S Safety instructions 57 Scan 7 Scanner glass using 21 Scanning See...
Service Manual
Page 77
... reset. 3-14 It is removed Press Stop/Exit. DISTINGUISH ERROR CAUSE 2.1 ERROR INDICATION To help the user or the service personnel promptly locate the cause of Replace the drum unit. The toner cartridge is - The drum unit counter was installed. 2) Press 1 to replace the ...facsimile equipment incorporates the self-diagnostic functions which display error messages for Tray 1. Replace the fuser unit. 3-15 It is not in - machine that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit ...
... reset. 3-14 It is removed Press Stop/Exit. DISTINGUISH ERROR CAUSE 2.1 ERROR INDICATION To help the user or the service personnel promptly locate the cause of Replace the drum unit. The toner cartridge is - The drum unit counter was installed. 2) Press 1 to replace the ...facsimile equipment incorporates the self-diagnostic functions which display error messages for Tray 1. Replace the fuser unit. 3-15 It is not in - machine that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit ...
Service Manual
Page 78
...while the LCD shows Cooling Down, and Wait for 15 minutes with the error code. - You cannot change the - Drum Error The corona wire on but do not use it again. 3-16 Fuser Error The temperature of the drum unit or toner cartridge is too hot. Remove the duplex tray and install... 3-24 Jam Inside The paper is not blocked by something. Distinctive Ring mode. Remove the jammed paper from Manual to be cleaned. Error Message Type of Error Action Refer to Cooling Down Wait for a while The temperature of fuser unit does not rise at a specified temperature within specified time...
...while the LCD shows Cooling Down, and Wait for 15 minutes with the error code. - You cannot change the - Drum Error The corona wire on but do not use it again. 3-16 Fuser Error The temperature of the drum unit or toner cartridge is too hot. Remove the duplex tray and install... 3-24 Jam Inside The paper is not blocked by something. Distinctive Ring mode. Remove the jammed paper from Manual to be cleaned. Error Message Type of Error Action Refer to Cooling Down Wait for a while The temperature of fuser unit does not rise at a specified temperature within specified time...
Service Manual
Page 79
...Response/ Busy The number you are trying to save . 3-7 Confidential does not answer or is busy. 3-69 3-70 No Toner The toner cartridge or the drum unit and toner cartridge assembly is not completely closed. Remove the jammed paper from the memory. Clear the data from the tray 1 or 2. 3-26 No... number. 3-70 Out of the USB Flash memory drive is on the USB Flash memory the USB Flash memory drive or the drive with the error code. 3-12 3-13 3-18 3-19 3-20 3-21 3-36 3-37 3-38 Protected Device The protect switch of Memory The machine's memory is full. Fax sending ...
...Response/ Busy The number you are trying to save . 3-7 Confidential does not answer or is busy. 3-69 3-70 No Toner The toner cartridge or the drum unit and toner cartridge assembly is not completely closed. Remove the jammed paper from the memory. Clear the data from the tray 1 or 2. 3-26 No... number. 3-70 Out of the USB Flash memory drive is on the USB Flash memory the USB Flash memory drive or the drive with the error code. 3-12 3-13 3-18 3-19 3-20 3-21 3-36 3-37 3-38 Protected Device The protect switch of Memory The machine's memory is full. Fax sending ...
Service Manual
Page 81
... on the LCD, which in turn helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure Main...
... on the LCD, which in turn helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure Main...
Service Manual
Page 82
...3-23 AE 3-31 detects the drum discharge with Drum life reaches more than twice the standard Drum Life.) 84 Paper jam 3-24 AF CCD unit home position sensor is not turned off. 3-31 85 Tray 1 is not installed into the machine 3-24 B0 Scanning FFC detection error 3-32 86 Tray 2 is not... to USB device 3-29 CA 3-35 A4 ADF cover opened (Not applicable) 3-29 CD Drum unit is not installed into the machine 3-35 A5 Fax scanning error (Warning) 3-30 D1 Modem initialization failed 3-36 Fax scanning error (Error) A6 Fuser error other than 58, 59, 3-30 DD 68, 69, 6A, 6B, 6C, 6D, ...
...3-23 AE 3-31 detects the drum discharge with Drum life reaches more than twice the standard Drum Life.) 84 Paper jam 3-24 AF CCD unit home position sensor is not turned off. 3-31 85 Tray 1 is not installed into the machine 3-24 B0 Scanning FFC detection error 3-32 86 Tray 2 is not... to USB device 3-29 CA 3-35 A4 ADF cover opened (Not applicable) 3-29 CD Drum unit is not installed into the machine 3-35 A5 Fax scanning error (Warning) 3-30 D1 Modem initialization failed 3-36 Fax scanning error (Error) A6 Fuser error other than 58, 59, 3-30 DD 68, 69, 6A, 6B, 6C, 6D, ...
Service Manual
Page 84
... off and then back on the LCD or following the items indicated in User Check. ■ Error code 1E Drum End Soon Replacement time of the internal temperature sensor and reconnect it. 2 Internal temperature sensor failure Replace the internal temperature sensor. 3 Main PCB failure Replace the main PCB ASSY. 3-12 Confidential Step 1 2 Cause Connector: 54702...
... off and then back on the LCD or following the items indicated in User Check. ■ Error code 1E Drum End Soon Replacement time of the internal temperature sensor and reconnect it. 2 Internal temperature sensor failure Replace the internal temperature sensor. 3 Main PCB failure Replace the main PCB ASSY. 3-12 Confidential Step 1 2 Cause Connector: 54702...
Service Manual
Page 86
...to Fig. 3-2, Fig. 3-3) Replace the HVPS PCB unit. Replace the main PCB ASSY. ■ Error code 50 Replace Parts Drum Replacement time of the drum unit User Check • Replace the drum unit with a new one . ■ Error code 51 Replace Parts PF Kit MP Replacement time of the paper feed kit MP Remedy... Step 1 Cause Replacement time of the paper feed kit MP User Check • Replace the paper feed kit MP with a new one . ■ Error code 44 No Toner Open the Top Cover, then install Toner Cartridge. No toner cartridge User Check • Install a new toner cartridge.
...to Fig. 3-2, Fig. 3-3) Replace the HVPS PCB unit. Replace the main PCB ASSY. ■ Error code 50 Replace Parts Drum Replacement time of the drum unit User Check • Replace the drum unit with a new one . ■ Error code 51 Replace Parts PF Kit MP Replacement time of the paper feed kit MP Remedy... Step 1 Cause Replacement time of the paper feed kit MP User Check • Replace the paper feed kit MP with a new one . ■ Error code 44 No Toner Open the Top Cover, then install Toner Cartridge. No toner cartridge User Check • Install a new toner cartridge.
Service Manual
Page 93
... 1 2 Cause Motor failure Main PCB failure Remedy Replace the main motor. Replace the main PCB ASSY. ■ Error code 7D Drum Error Open the Front Cover and slide the blue tab across the Drum Unit several times. Dirt on charged wire (detect discharge error) User Check • Clean the corona wire in User's Guide. ■...
... 1 2 Cause Motor failure Main PCB failure Remedy Replace the main motor. Replace the main PCB ASSY. ■ Error code 7D Drum Error Open the Front Cover and slide the blue tab across the Drum Unit several times. Dirt on charged wire (detect discharge error) User Check • Clean the corona wire in User's Guide. ■...
Service Manual
Page 95
... after the discharge detection error until Drum Unit is replaced. ) User Check • Replace the drum unit. * The double counter value of the drum unit). Replace the main PCB ASSY. ■ Error code 83 Drum Error Open the Front Cover, replace the Drum Unit. Set correct paper...actuator catching on some position Main PCB failure Remedy Correct catching of the drum so that the printing quality deteriorates. Discharge detection error (Unable to the User's Guide for instructions. ■ Error code 7F Size mismatch Fax received. Stop use of the registration front ...
... after the discharge detection error until Drum Unit is replaced. ) User Check • Replace the drum unit. * The double counter value of the drum unit). Replace the main PCB ASSY. ■ Error code 83 Drum Error Open the Front Cover, replace the Drum Unit. Set correct paper...actuator catching on some position Main PCB failure Remedy Correct catching of the drum so that the printing quality deteriorates. Discharge detection error (Unable to the User's Guide for instructions. ■ Error code 7F Size mismatch Fax received. Stop use of the registration front ...
Service Manual
Page 97
... 2 Main PCB failure Remedy Check the sensor performance following the procedure described in "Maintenance mode 32". ■ Error code 88 Jam Inside Open the Front Cover, pull out the Drum Unit completely and remove the jammed paper. Step 1 2 3 4 Cause Remedy Harness connection failure of the registration... some position actuator. If any problem occurs, replace the registration rear sensor. Main PCB failure Replace the main PCB ASSY. ■ Error code 89 Check Paper size Reload correct paper. Paper jam inside the machine User Check • Check if the paper is jammed around...
... 2 Main PCB failure Remedy Check the sensor performance following the procedure described in "Maintenance mode 32". ■ Error code 88 Jam Inside Open the Front Cover, pull out the Drum Unit completely and remove the jammed paper. Step 1 2 3 4 Cause Remedy Harness connection failure of the registration... some position actuator. If any problem occurs, replace the registration rear sensor. Main PCB failure Replace the main PCB ASSY. ■ Error code 89 Check Paper size Reload correct paper. Paper jam inside the machine User Check • Check if the paper is jammed around...