Service Manual
Page 2
Related service information...7 5. Screw List / Torque ...56 2 24" LCD Color Monitor Content Index BenQ E2400HD Abbreviations & Acronyms...3 1. Introduction ...5 2.1 RoHS (2002/95/EC) Requirements - Product Overview ...8 5.1 Monitor Specifications ...8 5.2 Packing...9 Level 1 Cosmetic / Appearance / Alignment Service 9 Level 1 Cosmetic / Appearance / Alignment Service 10 Level 1 Cosmetic / Appearance / Alignment Service 11 Level 1 Cosmetic / Appearance / Alignment Service 12 ...
Related service information...7 5. Screw List / Torque ...56 2 24" LCD Color Monitor Content Index BenQ E2400HD Abbreviations & Acronyms...3 1. Introduction ...5 2.1 RoHS (2002/95/EC) Requirements - Product Overview ...8 5.1 Monitor Specifications ...8 5.2 Packing...9 Level 1 Cosmetic / Appearance / Alignment Service 9 Level 1 Cosmetic / Appearance / Alignment Service 10 Level 1 Cosmetic / Appearance / Alignment Service 11 Level 1 Cosmetic / Appearance / Alignment Service 12 ...
Service Manual
Page 3
24" LCD Color Monitor Abbreviations & Acronyms BenQ E2400HD A ADC Analogue to Digital Converter AFC Automatic Frequency Control: control signal used to tune to the correct frequency B BenQ BenQ Corporation BTSC Broadcast Television System Committee C CPU Central Process Unit CVBS Composite Video Blanking and Synchronisation D DLP Digital Light Processing / Texas Instruments® DMD Digital ...
24" LCD Color Monitor Abbreviations & Acronyms BenQ E2400HD A ADC Analogue to Digital Converter AFC Automatic Frequency Control: control signal used to tune to the correct frequency B BenQ BenQ Corporation BTSC Broadcast Television System Committee C CPU Central Process Unit CVBS Composite Video Blanking and Synchronisation D DLP Digital Light Processing / Texas Instruments® DMD Digital ...
Service Manual
Page 4
... DRAM SW Sub Woofer / Software T THD Total Harmonic Distortion V VGA Video Graphics Array Y YPbPr Component video (Y= Luminance, Pb/ Pr= Colour difference signals B-Y and R-Y, other amplitudes w.r.t. 24" LCD Color Monitor P BenQ E2400HD PC Personal Computer PCB Printed Circuit Board (or PWB) R RC Remote Control transmitter RGB Red, Green, and Blue.
... DRAM SW Sub Woofer / Software T THD Total Harmonic Distortion V VGA Video Graphics Array Y YPbPr Component video (Y= Luminance, Pb/ Pr= Colour difference signals B-Y and R-Y, other amplitudes w.r.t. 24" LCD Color Monitor P BenQ E2400HD PC Personal Computer PCB Printed Circuit Board (or PWB) R RC Remote Control transmitter RGB Red, Green, and Blue.
Service Manual
Page 5
... Manual. Please do pay attention to the item part of the disassembly when repair the machine and also do the protection of this BenQ Product shall perform service or maintenance to repair different models. Introduction This section contains general service information, please read the "Important Safety ... when repairing are RoHS compliant, the replacement parts MUST be stored for repair engineer to all countries require RoHS. About This Manual BenQ E2400HD The purpose of Service Manual is a legal requirement by EU (European Union) for the global electronics industry which sold in...
... Manual. Please do pay attention to the item part of the disassembly when repair the machine and also do the protection of this BenQ Product shall perform service or maintenance to repair different models. Introduction This section contains general service information, please read the "Important Safety ... when repairing are RoHS compliant, the replacement parts MUST be stored for repair engineer to all countries require RoHS. About This Manual BenQ E2400HD The purpose of Service Manual is a legal requirement by EU (European Union) for the global electronics industry which sold in...
Service Manual
Page 6
... test equipment for battery recycling or disposal. 2.3 Compliance Statement 1. Follow ESD safety procedures while handling these parts. 8. 24" LCD Color Monitor complaints. Check that other persons are safe while you are sensitive to the customer or make the product unsafe. 4. ... requirements for servicing. 6. Refer to the product specifications and your personal safety. 5. General Description This new LCD (Liquid Crystal Display) monitor BenQ E2400HD offers numerous features and functions, for example: ● TFT display (Thin Film Transistor; Make sure ...
... test equipment for battery recycling or disposal. 2.3 Compliance Statement 1. Follow ESD safety procedures while handling these parts. 8. 24" LCD Color Monitor complaints. Check that other persons are safe while you are sensitive to the customer or make the product unsafe. 4. ... requirements for servicing. 6. Refer to the product specifications and your personal safety. 5. General Description This new LCD (Liquid Crystal Display) monitor BenQ E2400HD offers numerous features and functions, for example: ● TFT display (Thin Film Transistor; Make sure ...
Service Manual
Page 7
...contains general information. This specification defines the requirements for the 24" MICROPROCESSOR based Multi-mode supported high resolution color LCD monitor. Additional information Due to the nature of liquid crystal display (LCD) technology, the picture resolution is , the clearest picture....build-in stereo audio amplifier with an aspect ratio of 16:10. 24" LCD Color Monitor ● high resolution (1920x1080) BenQ E2400HD ● presentation of up and run your LCD monitor. This monitor can occur with the interpolated resolution depending upon the image type and ...
...contains general information. This specification defines the requirements for the 24" MICROPROCESSOR based Multi-mode supported high resolution color LCD monitor. Additional information Due to the nature of liquid crystal display (LCD) technology, the picture resolution is , the clearest picture....build-in stereo audio amplifier with an aspect ratio of 16:10. 24" LCD Color Monitor ● high resolution (1920x1080) BenQ E2400HD ● presentation of up and run your LCD monitor. This monitor can occur with the interpolated resolution depending upon the image type and ...
Service Manual
Page 8
W.) TN 24" 0.277mm(H) × 0.277mm(V) 531.36 (H) x 298.89 (V) 170, 160 (CR>10) 1000:1 10000: 1 (typical) 300 cd/m2 5ms(typical) 2 ms (GTG) RGB analog 0.7 Vpp/75 Ohm positive Digital: DVI-D, HDMI TTL separate signal connection 15-pin mini D-sub cable 30 - 83 kHz Multi- Product Overview 5.1 Monitor Specifications BenQ E2400HD LCD Panel Panel Type... power supply, 100-240 V, 50-60 HZ Operating Temp: 0° to 35°C Operating Humidity: 10% to 85% 365.5mm x 582.6mm x 197.4mm 7 KG 8 24" LCD Color Monitor Service Web Site eSupport URL:http://esupport...
W.) TN 24" 0.277mm(H) × 0.277mm(V) 531.36 (H) x 298.89 (V) 170, 160 (CR>10) 1000:1 10000: 1 (typical) 300 cd/m2 5ms(typical) 2 ms (GTG) RGB analog 0.7 Vpp/75 Ohm positive Digital: DVI-D, HDMI TTL separate signal connection 15-pin mini D-sub cable 30 - 83 kHz Multi- Product Overview 5.1 Monitor Specifications BenQ E2400HD LCD Panel Panel Type... power supply, 100-240 V, 50-60 HZ Operating Temp: 0° to 35°C Operating Humidity: 10% to 85% 365.5mm x 582.6mm x 197.4mm 7 KG 8 24" LCD Color Monitor Service Web Site eSupport URL:http://esupport...
Service Manual
Page 9
Putting the base into the carton, please follow the pictures as below. BenQ E2400HD Using the EPE bag to pack the monitor without base. 24" LCD Color Monitor 5.2 Packing When packing the monitor into the PE bag 9
Putting the base into the carton, please follow the pictures as below. BenQ E2400HD Using the EPE bag to pack the monitor without base. 24" LCD Color Monitor 5.2 Packing When packing the monitor into the PE bag 9
Service Manual
Page 10
24" LCD Color Monitor BenQ E2400HD Using the EPS to pack the monitor Putting the base and user manual in the position as the picture shows above. 10
24" LCD Color Monitor BenQ E2400HD Using the EPS to pack the monitor Putting the base and user manual in the position as the picture shows above. 10
Service Manual
Page 11
24" LCD Color Monitor Power cord, Signal cable, Audio cable BenQ E2400HD Putting the monitor and accessories into the carton. 11
24" LCD Color Monitor Power cord, Signal cable, Audio cable BenQ E2400HD Putting the monitor and accessories into the carton. 11
Service Manual
Page 12
... and restart the computer. Always unplug your monitor from the wall outlet before cleaning. " PORT95NT.exe" program d. Printer cablex1 c. Clean the LCD monitor surface with a lint-free, non-abrasive ...cloth. Software/Firmware Upgrade Process 1. ISP BOARD x1 b. The processing as follow: a. Avoid using any liquid, aerosol or glass cleaners. • Slots and openings on the back or top of any kind into this product. 24" LCD Color Monitor Level 1 Cosmetic / Appearance / Alignment Service Visual Inspection & Cleaning BenQ...
... and restart the computer. Always unplug your monitor from the wall outlet before cleaning. " PORT95NT.exe" program d. Printer cablex1 c. Clean the LCD monitor surface with a lint-free, non-abrasive ...cloth. Software/Firmware Upgrade Process 1. ISP BOARD x1 b. The processing as follow: a. Avoid using any liquid, aerosol or glass cleaners. • Slots and openings on the back or top of any kind into this product. 24" LCD Color Monitor Level 1 Cosmetic / Appearance / Alignment Service Visual Inspection & Cleaning BenQ...
Service Manual
Page 16
Note: After installation, you must restart the PC to take the setup to complete the installation. 24" LCD Color Monitor BenQ E2400HD Click to effect. 16
Note: After installation, you must restart the PC to take the setup to complete the installation. 24" LCD Color Monitor BenQ E2400HD Click to effect. 16
Service Manual
Page 17
Double-click ,running the program as follows. Connect the ISP board as follow: Connect to the BenQ model a. BenQ E2400HD Connect to the PC LPT 4. The process of ISP write is as follows: 17 24" LCD Color Monitor 3.
Double-click ,running the program as follows. Connect the ISP board as follow: Connect to the BenQ model a. BenQ E2400HD Connect to the PC LPT 4. The process of ISP write is as follows: 17 24" LCD Color Monitor 3.
Service Manual
Page 18
Click icon, running the program as follows: BenQ E2400HD c. Click icon, load the program"E2400W-TSUMU88EDI-M240HW01-V0x-20080801_V027_B15B.BIN" 18 24" LCD Color Monitor b.
Click icon, running the program as follows: BenQ E2400HD c. Click icon, load the program"E2400W-TSUMU88EDI-M240HW01-V0x-20080801_V027_B15B.BIN" 18 24" LCD Color Monitor b.
Service Manual
Page 19
Click icon, it will auto run. If burn in success, it will show as the follow picture: 19 24" LCD Color Monitor BenQ E2400HD d.
Click icon, it will auto run. If burn in success, it will show as the follow picture: 19 24" LCD Color Monitor BenQ E2400HD d.
Service Manual
Page 20
System Use the or keys to highlight a menu item, and press the ENTER key to adjust all the settings on your monitor. There are four main OSD menus: 1. Picture Advanced 4. Picture 3. Display 2. Audio 5. 24" LCD Color Monitor BenQ E2400HD Adjustment / Alignment Procedure Adjusting the Picture You can use the OSD (On Screen Display) menu to enter the Menu item settings. 20 Press the MENU key to display the following main OSD menu.
System Use the or keys to highlight a menu item, and press the ENTER key to adjust all the settings on your monitor. There are four main OSD menus: 1. Picture Advanced 4. Picture 3. Display 2. Audio 5. 24" LCD Color Monitor BenQ E2400HD Adjustment / Alignment Procedure Adjusting the Picture You can use the OSD (On Screen Display) menu to enter the Menu item settings. 20 Press the MENU key to display the following main OSD menu.
Service Manual
Page 21
... return to select that item. 4. Adjusts the horizontal position of the screen image. Press the MENU key to synchronize with the analog input video signal. 24" LCD Color Monitor Display menu BenQ E2400HD 1.
... return to select that item. 4. Adjusts the horizontal position of the screen image. Press the MENU key to synchronize with the analog input video signal. 24" LCD Color Monitor Display menu BenQ E2400HD 1.
Service Manual
Page 22
... the MENU key to decrease the brightness. Press the key to increase the brightness and press the key to display the main menu. 2. 24" LCD Color Monitor Picture menu BenQ E2400HD 1. The function is not available for use when Dynamic Contrast is on. Press the key to increase the contrast and press the key...
... the MENU key to decrease the brightness. Press the key to increase the brightness and press the key to display the main menu. 2. 24" LCD Color Monitor Picture menu BenQ E2400HD 1. The function is not available for use when Dynamic Contrast is on. Press the key to increase the contrast and press the key...
Service Manual
Page 23
... more of the colors will increase the level of contrast to change the color tint of the image. Decreasing one or more detailed image quality. 24" LCD Color Monitor BenQ E2400HD to the news print standard white color. Reddish Applies a warm tint to the image and is factory pre-set to be altered to...
... more of the colors will increase the level of contrast to change the color tint of the image. Decreasing one or more detailed image quality. 24" LCD Color Monitor BenQ E2400HD to the news print standard white color. Reddish Applies a warm tint to the image and is factory pre-set to be altered to...
Service Manual
Page 24
Press the or keys to move the highlight to a menu item and then press the ENTER key to the previous menu, press the MENU button. 24 To return to select that item. 4. Press the or keys to display the main menu. 2. Press the MENU key to make adjustments or selections. 5. Press the or keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu. 3. 24" LCD Color Monitor Picture Advanced menu BenQ E2400HD 1.
Press the or keys to move the highlight to a menu item and then press the ENTER key to the previous menu, press the MENU button. 24 To return to select that item. 4. Press the or keys to display the main menu. 2. Press the MENU key to make adjustments or selections. 5. Press the or keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu. 3. 24" LCD Color Monitor Picture Advanced menu BenQ E2400HD 1.