Troubleshooting Guide
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All Rights Reserved. 15G063644020 E2437 Motherboard Troubleshooting Guide A Q & First Edition September 2006 Copyright © 2006 ASUSTeK COMPUTER INC.
All Rights Reserved. 15G063644020 E2437 Motherboard Troubleshooting Guide A Q & First Edition September 2006 Copyright © 2006 ASUSTeK COMPUTER INC.
Troubleshooting Guide
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... any of the components are bent, damaged, or missing. Motherboard troubleshooting Goldfingers of a DDR module • If the damage to the pins occured due to basic problems Many booting failures are caused by negligence in following simple procedures such as connecting cables or installing computer peripherals like graphic cards, memory modules, CPU, or hearsink fan assembly. Try performing the suggested solutions before calling for...
... any of the components are bent, damaged, or missing. Motherboard troubleshooting Goldfingers of a DDR module • If the damage to the pins occured due to basic problems Many booting failures are caused by negligence in following simple procedures such as connecting cables or installing computer peripherals like graphic cards, memory modules, CPU, or hearsink fan assembly. Try performing the suggested solutions before calling for...
Troubleshooting Guide
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Heatsink and fan assembly (AMD®) Motherboard troubleshooting See picture 6. • Make sure there is no foreign material on the heatsink and fan assembly. CPU surface Picture 4. Picture 6. Heatsink and fan assembly (Intel®) Picture 8. Check CPU and heatsink and fan assembly installation • Carefully clean the surface of the CPU and apply a thin layer of thermal interface material. See pictures 7. CPU pins • Clean the heatsink and fan assembly...
Heatsink and fan assembly (AMD®) Motherboard troubleshooting See picture 6. • Make sure there is no foreign material on the heatsink and fan assembly. CPU surface Picture 4. Picture 6. Heatsink and fan assembly (Intel®) Picture 8. Check CPU and heatsink and fan assembly installation • Carefully clean the surface of the CPU and apply a thin layer of thermal interface material. See pictures 7. CPU pins • Clean the heatsink and fan assembly...
Troubleshooting Guide
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... properly installed. More troubleshooting solutions Detecting problems 1. Beep Description One continuous beep followed by three short beeps One continuous beep followed by two short beeps (repeated) One continuous beep followed by four short beeps Undetected devices / error Graphics card Memory Fan error or CPU overheating Turn off no display stopped Boot failure/ on no display stopped no screen on no display working display on no display working Cannot enter on display working OS/other on display working problems on cards. 3. Check the error messages displayed...
... properly installed. More troubleshooting solutions Detecting problems 1. Beep Description One continuous beep followed by three short beeps One continuous beep followed by two short beeps (repeated) One continuous beep followed by four short beeps Undetected devices / error Graphics card Memory Fan error or CPU overheating Turn off no display stopped Boot failure/ on no display stopped no screen on no display working display on no display working Cannot enter on display working OS/other on display working problems on cards. 3. Check the error messages displayed...
Troubleshooting Guide
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... these devices. Make sure the voltage switch is working. Connect the power cable to a wall socket directly to check if the power is set to lower voltage rate. Use a new or another power cord. Power LED Power switch Voltage switch Picture 10. Power supply unit (back) • While changing the voltage setting, unplug the power cord from the power connector to avoid damage to the power supply. • Do not connect the power cord to indicate that lights up , your board may have power problems...
... these devices. Make sure the voltage switch is working. Connect the power cable to a wall socket directly to check if the power is set to lower voltage rate. Use a new or another power cord. Power LED Power switch Voltage switch Picture 10. Power supply unit (back) • While changing the voltage setting, unplug the power cord from the power connector to avoid damage to the power supply. • Do not connect the power cord to indicate that lights up , your board may have power problems...
Troubleshooting Guide
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... the main components. Solution two Boot failures and monitor display problems can be a problem with working components. Try the following : 1. c. If the problem is no power onboard, the motherboard may be solved by one with one by resetting the BIOS. Solution three Failure to enter the OS can be defective. Remove the motherboard from the system, except the motherboard, graphics card, memory, power supply, processor, fan, keyboard, and mouse, then restart your retailer for repair. Install the cards and devices one...
... the main components. Solution two Boot failures and monitor display problems can be a problem with working components. Try the following : 1. c. If the problem is no power onboard, the motherboard may be solved by one with one by resetting the BIOS. Solution three Failure to enter the OS can be defective. Remove the motherboard from the system, except the motherboard, graphics card, memory, power supply, processor, fan, keyboard, and mouse, then restart your retailer for repair. Install the cards and devices one...
Troubleshooting Guide
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... try the following: Processor a. Motherboard troubleshooting Picture 12. If your system can enter the BIOS Boot Block only, you can use modules with a supported one . • If your memory modules are not listed in the ASUS EZ Flash utility section. • If your BIOS. Your problem may be caused by the BIOS version on this motherboard, but the problem still exists, contact your processor is not supported by the motherboard. Refer to...
... try the following: Processor a. Motherboard troubleshooting Picture 12. If your system can enter the BIOS Boot Block only, you can use modules with a supported one . • If your memory modules are not listed in the ASUS EZ Flash utility section. • If your BIOS. Your problem may be caused by the BIOS version on this motherboard, but the problem still exists, contact your processor is not supported by the motherboard. Refer to...
Troubleshooting Guide
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asus.com.cn/default.aspx) or the Microsoft website (support.microsoft.com/search) or other support websites of your OS on SATA hard disks or hard disks with RAID, don't forget to install the SATA or RAID drivers. 5. Record all the error information, and visit the ASUS website (support. 4. If you install your components' manufacturer for help. Motherboard troubleshooting
asus.com.cn/default.aspx) or the Microsoft website (support.microsoft.com/search) or other support websites of your OS on SATA hard disks or hard disks with RAID, don't forget to install the SATA or RAID drivers. 5. Record all the error information, and visit the ASUS website (support. 4. If you install your components' manufacturer for help. Motherboard troubleshooting