TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 7
... 24 Windows Mobility Center 25 Using the System Utilities 26 Acer GridVista (dual-display compatible 27 Hardware Specifications and Configurations 29 System Utilities 37 BIOS Setup Utility 37 Navigating the BIOS Utility 38 Information 39 Main 40 Security 42 Boot 46 Exit 47 BIOS Flash Utility 48 Remove HDD/BIOS Utility 49 Machine Disassembly and Replacement 53 Disassembly Requirements 53 General Information 54 Pre-disassembly Instructions 54 Disassembly Process 54 External Module Disassembly Process 55 External Modules Disassembly Flowchart 55 Removing the Battery Pack...
... 24 Windows Mobility Center 25 Using the System Utilities 26 Acer GridVista (dual-display compatible 27 Hardware Specifications and Configurations 29 System Utilities 37 BIOS Setup Utility 37 Navigating the BIOS Utility 38 Information 39 Main 40 Security 42 Boot 46 Exit 47 BIOS Flash Utility 48 Remove HDD/BIOS Utility 49 Machine Disassembly and Replacement 53 Disassembly Requirements 53 General Information 54 Pre-disassembly Instructions 54 Disassembly Process 54 External Module Disassembly Process 55 External Modules Disassembly Flowchart 55 Removing the Battery Pack...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 8
... Phoenix BIOS Beep Codes 112 Index of Symptom-to-FRU Error Message 117 Intermittent Problems 121 Undetermined Problems 122 Jumper and Connector Locations 123 Top and Bottom View 123 Clearing Password Check and BIOS Recovery 125 Clearing Password Check 125 BIOS Recovery by Crisis Disk 126 FRU (Field Replaceable Unit) List 127 TravelMate 5530/5230 Series Exploded Diagram 128 TravelMate 5530/5230 Series 136 Model Definition and Configuration 136 Test Compatible Components 159 Microsoft® Windows® Vista...
... Phoenix BIOS Beep Codes 112 Index of Symptom-to-FRU Error Message 117 Intermittent Problems 121 Undetermined Problems 122 Jumper and Connector Locations 123 Top and Bottom View 123 Clearing Password Check and BIOS Recovery 125 Clearing Password Check 125 BIOS Recovery by Crisis Disk 126 FRU (Field Replaceable Unit) List 127 TravelMate 5530/5230 Series Exploded Diagram 128 TravelMate 5530/5230 Series 136 Model Definition and Configuration 136 Test Compatible Components 159 Microsoft® Windows® Vista...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 17
.../1000-based network. Ejects the PC Card from the drive. 7 HDMI port Two USB 2.0 ports PC Card slot Supports high definition digital video connections (only for certain models). accepts CDs or DVDs. Accepts one ExpressCard/54 module. Optical drive eject button Ejects the optical disk from the slot. 1 2 3 Chapter 1 Icon Item Description Optical drive Internal optical drive; Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Optical disk access indicator Lights up when the optical drive is active. ExpressCard/54 slot PC Card slot eject button Accepts one...
.../1000-based network. Ejects the PC Card from the drive. 7 HDMI port Two USB 2.0 ports PC Card slot Supports high definition digital video connections (only for certain models). accepts CDs or DVDs. Accepts one ExpressCard/54 module. Optical drive eject button Ejects the optical disk from the slot. 1 2 3 Chapter 1 Icon Item Description Optical drive Internal optical drive; Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Optical disk access indicator Lights up when the optical drive is active. ExpressCard/54 slot PC Card slot eject button Accepts one...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 21
... by users. The front panel indicators are visible even when the computer cover is charging. 2. Icon P Function Acer Empowering Technology Web browser Mail Programmable key Description Launch Acer Empowering Technology (userprogrammable) Internet browser (user-Programmable) Email application (user-Programmable) User-programmable Chapter 1 11 The mail and Web browser buttons are application buttons. Icon Function Description HDD Indicates when the hard disk drive is activated. Indicates the status of Bluetooth communication. Indicates the status of wireless LAN...
... by users. The front panel indicators are visible even when the computer cover is charging. 2. Icon P Function Acer Empowering Technology Web browser Mail Programmable key Description Launch Acer Empowering Technology (userprogrammable) Internet browser (user-Programmable) Email application (user-Programmable) User-programmable Chapter 1 11 The mail and Web browser buttons are application buttons. Icon Function Description HDD Indicates when the hard disk drive is activated. Indicates the status of Bluetooth communication. Indicates the status of wireless LAN...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 26
... the sound volume (only for certain models). Increases the screen brightness. To activate hot keys, press and hold the key before pressing the other key in Acer Empowering Technology. Puts the computer in Acer Empowering Technology. Hotkey + + + + + + + + + < > + < > + < > + < > Icon Function Hotkey help Acer eSettings Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down Volume up Volume down Description Displays help on and off. Turns the internal touchpad on hotkeys. Switches...
... the sound volume (only for certain models). Increases the screen brightness. To activate hot keys, press and hold the key before pressing the other key in Acer Empowering Technology. Puts the computer in Acer Empowering Technology. Hotkey + + + + + + + + + < > + < > + < > + < > Icon Function Hotkey help Acer eSettings Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down Volume up Volume down Description Displays help on and off. Turns the internal touchpad on hotkeys. Switches...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 28
... in the Start menu. 18 Chapter 1 Actual product specifications may also launch Acer Empowering Technology by running the program from the Acer Empowering Technology program group in the Start menu, or by pressing the Empowering Key, it provides access to access frequently used functions and manage your new Acer system. Press the Empowering Key to launch. 2. K Acer ePower Management optimizes battery usage via customizable power plans. For help with passwords and...
... in the Start menu. 18 Chapter 1 Actual product specifications may also launch Acer Empowering Technology by running the program from the Acer Empowering Technology program group in the Start menu, or by pressing the Empowering Key, it provides access to access frequently used functions and manage your new Acer system. Press the Empowering Key to launch. 2. K Acer ePower Management optimizes battery usage via customizable power plans. For help with passwords and...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 31
... conveniently integrated with Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly file encryption for certain models) Acer eDataSecurity Management is an encryption utility that the system needs to access the Personal Secure Disk (PSD). On first use, the Acer eDataSecurity Management setup wizard will use the Master Password to encrypt a file is the only other key capable of decrypting...
... conveniently integrated with Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly file encryption for certain models) Acer eDataSecurity Management is an encryption utility that the system needs to access the Personal Secure Disk (PSD). On first use, the Acer eDataSecurity Management setup wizard will use the Master Password to encrypt a file is the only other key capable of decrypting...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 47
... "enabled". To activate the BIOS Utility, press F2 during POST to "disabled". Your computer is set the parameter to Chapter 4 Troubleshooting when problem arises. In this utility. The default parameter of screen). Press F2 to run this menu, user can change boot device without entering BIOS SETUP Utility. Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is prompted on the bottom of F12 Boot Menu is already properly configured and optimized, and you want to change boot device without entering BIOS Setup Utility, please set to enter...
... "enabled". To activate the BIOS Utility, press F2 during POST to "disabled". Your computer is set the parameter to Chapter 4 Troubleshooting when problem arises. In this utility. The default parameter of screen). Press F2 to run this menu, user can change boot device without entering BIOS SETUP Utility. Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is prompted on the bottom of F12 Boot Menu is already properly configured and optimized, and you want to change boot device without entering BIOS Setup Utility, please set to enter...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 49
... models. Information The Information screen displays a summary of the Optical device installed in software construction, standardized by the Open Software Foundation (OSF) as part of HDD installed on primary IDE master. This field shows the model name of your computer hardware information. This field shows product name of the system. Parameter CPU Type CPU Speed IDE0 Model Name IDE0 Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Ver Serial Number...
... models. Information The Information screen displays a summary of the Optical device installed in software construction, standardized by the Open Software Foundation (OSF) as part of HDD installed on primary IDE master. This field shows the model name of your computer hardware information. This field shows product name of the system. Parameter CPU Type CPU Speed IDE0 Model Name IDE0 Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Ver Serial Number...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 53
... the hard disk password. Defines whether a password is set , this password protects the BIOS Setup Utility from unauthorized access. Type a password in the "Confirm New Password" field. After setting the password, the computer sets the User Password parameter to set the user or the supervisor password: 1. If desired, you have three tries before the system halts. Chapter 2 43 The table below describes the parameters in this group happened. Option Clear or Set Clear or Set Clear or Set Disabled or Enabled...
... the hard disk password. Defines whether a password is set , this password protects the BIOS Setup Utility from unauthorized access. Type a password in the "Confirm New Password" field. After setting the password, the computer sets the User Password parameter to set the user or the supervisor password: 1. If desired, you have three tries before the system halts. Chapter 2 43 The table below describes the parameters in this group happened. Option Clear or Set Clear or Set Clear or Set Disabled or Enabled...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 54
... done, press u to save the changes and exit the BIOS Setup Utility. If desired, you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. After setting the password, the computer sets the User Password parameter to "Clear". 4. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. Press e. When you can enable the Password on boot parameter. 6. The password setting is OK, the screen will display as following.
... done, press u to save the changes and exit the BIOS Setup Utility. If desired, you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. After setting the password, the computer sets the User Password parameter to "Clear". 4. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. Press e. When you can enable the Password on boot parameter. 6. The password setting is OK, the screen will display as following.
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 57
... CMOS. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS. Chapter 2 47 F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit The table below describes the parameters in the BIOS Setup Utility. Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific...
... CMOS. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS. Chapter 2 47 F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit The table below describes the parameters in the BIOS Setup Utility. Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 59
K If you need to HDD user password. Key in wrong HDD password for three time, "HDD password error code" would display on the screen. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you can run HDD_PW.EXE 1. Choose one upper-case string K Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in "hdd_pw 15494 0" 2. See the image below. Select "2" 3. Chapter 2 49
K If you need to HDD user password. Key in wrong HDD password for three time, "HDD password error code" would display on the screen. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you can run HDD_PW.EXE 1. Choose one upper-case string K Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in "hdd_pw 15494 0" 2. See the image below. Select "2" 3. Chapter 2 49
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 119
... board DIMM System board DIMM System board Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. Unlock key switch Monitor type does not match CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled. Unlock external keyboard Run "Load Default Settings" in Sequence Reconnect hard disk drive connector. Index of Error Messages Error Code List Error Codes...
... board DIMM System board DIMM System board Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. Unlock key switch Monitor type does not match CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled. Unlock external keyboard Run "Load Default Settings" in Sequence Reconnect hard disk drive connector. Index of Error Messages Error Code List Error Codes...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 123
... vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines...
... vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 124
... I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done- Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time...
... I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done- Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 127
... board Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Action in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). See "Power System Check" on page 105. Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness cannot be adjusted LCD...
... board Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Action in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). See "Power System Check" on page 105. Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness cannot be adjusted LCD...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 128
.... Keyboard (if control is damaged. Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn't enter standby mode after closing the LCD See "Save to Disk (S4)" on page 107. LCD cover switch System board 118 Chapter 4 Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence The system will not enter hibernation See "Save to execute "Load Default Settings, then reboot system. Audio driver Speaker System board Speaker...
.... Keyboard (if control is damaged. Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn't enter standby mode after closing the LCD See "Save to Disk (S4)" on page 107. LCD cover switch System board 118 Chapter 4 Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence The system will not enter hibernation See "Save to execute "Load Default Settings, then reboot system. Audio driver Speaker System board Speaker...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 129
... Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. System hangs intermittently. Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Battery pack System board Reconnect hard disk/CD-ROM drives. Keyboard System board Chapter 4 119 Press Fn+F5, LCD/CRT/Both display switching System board System board Ensure the "Parallel Port" in the Devices Configuration" of BIOS Setup Utility is set to Disk (S4)" on page 35. Power Management-Related...
... Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. System hangs intermittently. Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Battery pack System board Reconnect hard disk/CD-ROM drives. Keyboard System board Chapter 4 119 Press Fn+F5, LCD/CRT/Both display switching System board System board Ensure the "Parallel Port" in the Devices Configuration" of BIOS Setup Utility is set to Disk (S4)" on page 35. Power Management-Related...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
Page 170
Microsoft® Windows® Vista Environment Test CRT Port Test CRT Monitor LCD Monitor Item Projector USB Port Test USB Keyboard/Mouse USB Speaker/Joystick USB Storage Drive USB Camera USB HUB and Others USB Printer/Scanner USB Flash Drive USB ODD 1394 Camera Access Point 802.11a Access Point 802.11g Access Point 802.11n Bluetooth Device 160 Specification Acer 211c 21", ViewSonic G220F, ViewSonic PF790 19" Acer FP751 17" TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500...
Microsoft® Windows® Vista Environment Test CRT Port Test CRT Monitor LCD Monitor Item Projector USB Port Test USB Keyboard/Mouse USB Speaker/Joystick USB Storage Drive USB Camera USB HUB and Others USB Printer/Scanner USB Flash Drive USB ODD 1394 Camera Access Point 802.11a Access Point 802.11g Access Point 802.11n Bluetooth Device 160 Specification Acer 211c 21", ViewSonic G220F, ViewSonic PF790 19" Acer FP751 17" TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500...
