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TravelMate 360 Service Guide - Page 1
TravelMate 360
Service Guide
Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw
PART NO.: 49.45S01.001
PRINTED IN TAIWAN
TravelMate 360 Service Guide - Page 2
... Easy Link Port/ Replicator Port Update Switch Setting information
Correct Switch Setting information
II Change the expansion port to the table below for the updates made on the top cover.
Date 01/03/2001
01/24/2002
05/07/2002 05/09/2002
Cover
Chapter
Chapter 1
Chapter 5 Chapter 5
Updates Replace AIPG/CSD with CSD, located on TravelMate 360 service guide.
TravelMate 360 Service Guide - Page 8
... PCMCIA Slot 74 System Upgrade Procedure 76 Base Unit to Wireless LAN Unit 76
Chapter 4
Troubleshooting
79
System Check Procedures 80 External Diskette Drive Check 80 External CD-ROM Drive Check 80 Keyboard or Auxiliary Input Device Check 81 Memory Check 81 Power System Check 81 Touchpad Check 83
Power-On Self-Test (POST) Error Message 84 Index of...
TravelMate 360 Service Guide - Page 9
... and CD-ROM/DVD-ROM/DVD-RW drive) ! Here are just a few of its many features:
Performance ! Fast infrared wireless communication ! Power management system with 512 KB L2 cache featuring the new Enhanced Intel® SpeedStepTM technology ! Optional 802.11b wireless LAN ! Chapter 1
System Specifications
Features
This computer was designed with 3-D sound and wavetable synthesizer...
TravelMate 360 Service Guide - Page 29
.../2 keyboard and mouse, USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag Set by switch, see SW1(SW1) setting
Built-in CPU 512KB Always enabled Always enabled Fixed in write-back
Specification
Specification Built-in Intel Amador-M 0MB 2 sockets (2 banks) 512MB 1024MB Synchronous DRAM 133 MHz 3.3V 144-pin soDIMM You can install memory...
TravelMate 360 Service Guide - Page 42
...TravelMate 360 Acer XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
↑↓= Move highlight Bar,
← →= Change setting... in this data helps our service personnel know more about your computer...version. If you experience computer problems and need to a series ...support, this screen. Display the UUID.
System Information Page 1/1
CPU Type & Speed Floppy Disk Drive Hard Disk Drive...
TravelMate 360 Service Guide - Page 53
... PQA (Product Quality Assurance) and is provided by Acer Headquarters.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you with further technical details.
Panel ID Utility 2. You can find it from this program, either download it in Service CD kit. Please pay attention to update the system BIOS flash ROM.
New features or options...
TravelMate 360 Service Guide - Page 93
..."Load Default Settings" in BIOS Setup Utility. Keyboard Controller Failed
see "Keyboard or Auxiliary Input Device Check" on page 81 . Keyboard locked - Run Setup Run "Load Default Settings" in BIOS Setup Utility. Hard disk drive System board
Stuck Key
see "Keyboard or Auxiliary Input Device Check" on page 81.
System CMOS checksum bad - CPU BIOS Update Code Mismatch 2. Error Messages...
TravelMate 360 Service Guide - Page 94
... board
Enter Setup and see if fixed disk and drive A: are properly identified. Default configuration used Memory size found
FRU/Action in BIOS Setup Utility. RTC battery System board
Run "Load Default Settings" in Sequence
RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system.
Error Message List
Error Messages Real time clock error
Previous boot incomplete -
TravelMate 360 Service Guide - Page 97
... Management-Related Symptoms
Symptom / Error The system will not enter hibernation
The system doesn't enter hibernation mode and four short beeps every minute. Audio driver Speaker System board
Speaker System board
Action in Sequence
Enter BIOS Setup Utility to execute "Load Default Settings, then reboot system. Action in Sequence
Keyboard (if control is damaged.
LCD...
TravelMate 360 Service Guide - Page 99
... for the system board in loop mode at least 10 times.
2. FRU replacement should be caused by a variety of reasons that have nothing to verify that there are no error is detected, replace the FRU. Intermittent Problems
Intermittent system hang problems can be considered only when a recurring problem exists. Rerun the test to do the following: 1.
TravelMate 360 Service Guide - Page 107
... local government ordinance or
regulations on the printed Service Guide. You MUST use the local FRU list provided by your Acer office may have a DIFFERENT part number code from those given in global configurations of customer machines. Chapter 6
99 Refer to repair or for repair and service of TravelMate 360. Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the...
TravelMate 360 Service Guide - Page 119
Appendix B
111
Refer to the TravelMate 360 Compatibility Test Report released by Acer' s internal testing department. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these ...
TravelMate 360 Service Guide - Page 126
... Adapters Ethernet/10baseT/100baseT
Token Ring Multifunction Card
OEM CardBus
Others Modem Adapters Modem (up to 56K)
ISDN I/O Peripheral I/O-Display
I/O - Keyboard
118
Specifications
3Com EtherLink III 3C589D 3Com 10/100 16bits Fast EtherLink 3C574-TX D-Link Eehernet JITI DE-660 TDK Ethernet PC card Lan Adapte LAC-CD021 Xircom Credit Card Ethernet Adapter IIps PS...
TravelMate 360 Service Guide - Page 137
...Port 25
Password Setting Hard Disk Password 43 Power-On Password 43 Setup Password 43
PC...Memory 20
System Upgrade Base Unit to Wireless LAN Unit 76
System Upgrade Procedure 76 System Utilities 33 System Utility Diskette 45
T
Temperature 29 Test Compatible Components 111
Touchpad removing 68
touchpad hotkey 15
Touchpad Check 83 Troubleshooting 79
U
Undetermined Problems 92
Upper Case removing 67
USB...
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