TravelMate 360 Service Guide
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... Diagram 3 Board Layout 4 Top View 4 Bottom View 5 Outlook View 6 Front View 6 Left Panel 7 Right Panel 8 Rear Panel 9 Bottom Panel 10 Indicators 11 Lock Keys 12 Embedded Numeric Keypad 13 Windows Keys 14 Hot Keys 15 Launch Keys 17 Touchpad 18 Touchpad Basics 18 Hardware Specifications and Configurations 20 Chapter 2 System Utilities 33 BIOS Setup Utility 33 Navigating the BIOS Utility 33 System Information 34 Basic System Settings 35 Startup Configuration 36 Onboard Device Configuration 40 System Security 42 Load Default Settings 44 BIOS Flash Utility...
... Diagram 3 Board Layout 4 Top View 4 Bottom View 5 Outlook View 6 Front View 6 Left Panel 7 Right Panel 8 Rear Panel 9 Bottom Panel 10 Indicators 11 Lock Keys 12 Embedded Numeric Keypad 13 Windows Keys 14 Hot Keys 15 Launch Keys 17 Touchpad 18 Touchpad Basics 18 Hardware Specifications and Configurations 20 Chapter 2 System Utilities 33 BIOS Setup Utility 33 Navigating the BIOS Utility 33 System Information 34 Basic System Settings 35 Startup Configuration 36 Onboard Device Configuration 40 System Security 42 Load Default Settings 44 BIOS Flash Utility...
TravelMate 360 Service Guide
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... Removing the Touchpad 68 Removing the Lower Case 70 Removing the Main board 70 Removing the CPU EMI Plate 70 Removing the Heatsink 72 Removing the Daughter and I/O board 72 Removing the PCMCIA Slot 74 System Upgrade Procedure 76 Base Unit to Wireless LAN Unit 76 Chapter 4 Troubleshooting 79 System Check Procedures 80 External Diskette Drive Check 80 External CD-ROM Drive Check 80 Keyboard or Auxiliary Input Device Check 81 Memory Check 81 Power...
... Removing the Touchpad 68 Removing the Lower Case 70 Removing the Main board 70 Removing the CPU EMI Plate 70 Removing the Heatsink 72 Removing the Daughter and I/O board 72 Removing the PCMCIA Slot 74 System Upgrade Procedure 76 Base Unit to Wireless LAN Unit 76 Chapter 4 Troubleshooting 79 System Check Procedures 80 External Diskette Drive Check 80 External CD-ROM Drive Check 80 Keyboard or Auxiliary Input Device Check 81 Memory Check 81 Power...
TravelMate 360 Service Guide
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... the best settings for your display and conserves power Dual display capability (except Windows 2000) Multimedia ! ! ! ! 16-bit high-fidelity AC'97 PCI stereo audio with 3-D sound and wavetable synthesizer Built-in mind. USB (Universal Serial Bus) ports ! Optional 802.11b wireless LAN ! External EasyLink™ combo drive (floppy and CD-ROM/DVD-ROM/DVD-RW drive) ! Smart Li-Ion Battery Pack ! Ethernet/Fast Ethernet port ! Fast infrared wireless communication ! Chapter 1 System Specifications Features...
... the best settings for your display and conserves power Dual display capability (except Windows 2000) Multimedia ! ! ! ! 16-bit high-fidelity AC'97 PCI stereo audio with 3-D sound and wavetable synthesizer Built-in mind. USB (Universal Serial Bus) ports ! Optional 802.11b wireless LAN ! External EasyLink™ combo drive (floppy and CD-ROM/DVD-ROM/DVD-RW drive) ! Smart Li-Ion Battery Pack ! Ethernet/Fast Ethernet port ! Fast infrared wireless communication ! Chapter 1 System Specifications Features...
TravelMate 360 Service Guide
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... Item Display screen Status indicators Launch keys Touchpad Click buttons (left and right mouse buttons; Line-in jack Accepts andio line-in devices (e.g., audio CD player, stereo walkman). the center button serves as you use the computer. Inputs sounds and voices into your hands when you would with infrared devices (e.g., infrared printer, IR-aware computers). Palmrest Keyboard Comfortable support area for launching frequently used programs. Touch-sensitive pointing device which functions...
... Item Display screen Status indicators Launch keys Touchpad Click buttons (left and right mouse buttons; Line-in jack Accepts andio line-in devices (e.g., audio CD player, stereo walkman). the center button serves as you use the computer. Inputs sounds and voices into your hands when you would with infrared devices (e.g., infrared printer, IR-aware computers). Palmrest Keyboard Comfortable support area for launching frequently used programs. Touch-sensitive pointing device which functions...
TravelMate 360 Service Guide
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... 1 PS/2 port Connects to any PS/2-compatible devices (e.g., PS/2 keyboard/mouse/keypad). 2 USB ports (two) Connects to any Universal Serial Bus devices (e.g., USB mouse, USB camera). 3 Easy link port/ Connects to I/O replicator or EasyPort Replicator port expansion devices. 4 Modem jack Connects to a phone line. 5 Network jack Connects to an Ethernet 10/100-based network 6 External display port Connects to a display device (e.g., external monitor, LCD projector) and displays up to 64K colors at 1280x1024 resolution. 7 Power jack Connects to an AC adapter 10 Chapter...
... 1 PS/2 port Connects to any PS/2-compatible devices (e.g., PS/2 keyboard/mouse/keypad). 2 USB ports (two) Connects to any Universal Serial Bus devices (e.g., USB mouse, USB camera). 3 Easy link port/ Connects to I/O replicator or EasyPort Replicator port expansion devices. 4 Modem jack Connects to a phone line. 5 Network jack Connects to an Ethernet 10/100-based network 6 External display port Connects to a display device (e.g., external monitor, LCD projector) and displays up to 64K colors at 1280x1024 resolution. 7 Power jack Connects to an AC adapter 10 Chapter...
TravelMate 360 Service Guide
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...-F11) [ (Fn-F12) Description When Caps Lock is on , the embedded keypad is in uppercase. NOTE: To access the ] and [ functions, hold the Fn key down arrow keys respectively. [ does not work with the arithmetic operators +, -, *, and /). Use this mode when you press the up or down while pressing the F11 and F12 keys respectively. Chapter 1 13 When ]is on...
...-F11) [ (Fn-F12) Description When Caps Lock is on , the embedded keypad is in uppercase. NOTE: To access the ] and [ functions, hold the Fn key down arrow keys respectively. [ does not work with the arithmetic operators +, -, *, and /). Use this mode when you press the up or down while pressing the F11 and F12 keys respectively. Chapter 1 13 When ]is on...
TravelMate 360 Service Guide
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... Fn-F7 Fn-F8 Fn-w Fn-y Fn-x Icon Function Hot key help Setup Description Displays help on and off. Display toggle Screen blank Touchpad toggle Speaker toggle Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Puts the computer in the hot key combination. Press any key to access most of the computer's controls like screen brightness, volume output and the BIOS Utility. Turns the internal touchpad on hot keys. Volume down Decreases the speaker...
... Fn-F7 Fn-F8 Fn-w Fn-y Fn-x Icon Function Hot key help Setup Description Displays help on and off. Display toggle Screen blank Touchpad toggle Speaker toggle Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Puts the computer in the hot key combination. Press any key to access most of the computer's controls like screen brightness, volume output and the BIOS Utility. Turns the internal touchpad on hot keys. Volume down Decreases the speaker...
TravelMate 360 Service Guide
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... 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag Set by switch, see SW1(SW1) setting Built-in CPU 512KB Always enabled Always enabled Fixed in write-back Specification Specification Built-in Intel Amador-M 0MB 2 sockets (2 banks) 512MB 1024MB Synchronous DRAM 133 MHz 3.3V 144-pin soDIMM You can install memory modules in any combinations as long...
... 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag Set by switch, see SW1(SW1) setting Built-in CPU 512KB Always enabled Always enabled Fixed in write-back Specification Specification Built-in Intel Amador-M 0MB 2 sockets (2 banks) 512MB 1024MB Synchronous DRAM 133 MHz 3.3V 144-pin soDIMM You can install memory modules in any combinations as long...
TravelMate 360 Service Guide
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.../O Ports Item Drive Bays Material Indicators Switch Specification 292 (W) x 234 (D) x 21(H) 4 lbs One type II CardBus socket, one smart card slot, 1 VGA port, I2C Compatible (DDCII), 1 RJ-11 modem port, 1 RJ-45 LAN port, 1 DC-in jack(AC adapter), 1 FIR port, 1 serial port, 1 external monitor port, 1 PS/2 keyboard/keypad/mouse port, 1 IDE connector, 2 USB ports, 1 speaker/headphone-out jack, 1 audio line-in jack, 1 line-out jack, 1 100-pin replicator port, 1 IEEE1394 port. Environmental Requirements Operating Item Non-operating Non-operating Humidity Operating Non-operating Non-operating...
.../O Ports Item Drive Bays Material Indicators Switch Specification 292 (W) x 234 (D) x 21(H) 4 lbs One type II CardBus socket, one smart card slot, 1 VGA port, I2C Compatible (DDCII), 1 RJ-11 modem port, 1 RJ-45 LAN port, 1 DC-in jack(AC adapter), 1 FIR port, 1 serial port, 1 external monitor port, 1 PS/2 keyboard/keypad/mouse port, 1 IDE connector, 2 USB ports, 1 speaker/headphone-out jack, 1 audio line-in jack, 1 line-out jack, 1 100-pin replicator port, 1 IEEE1394 port. Environmental Requirements Operating Item Non-operating Non-operating Humidity Operating Non-operating Non-operating...
TravelMate 360 Service Guide
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... the default and suggested parameter settings . Expand the screen on the LCD. If it is connected, it becomes the boot display. When enabled, the computer makes a beep when a hot key (Fn+F4) is connected. Settings in this screen. When set to both the LCD and the external display if one is pressed. When it occurs. Parameter Boot Display Screen Expansion Resume on LAN Access Hotkey Beep CPU Power Management Mode Intel R SpeedStepTM Technology Description Sets the display device on boot-up from Sleep...
... the default and suggested parameter settings . Expand the screen on the LCD. If it is connected, it becomes the boot display. When enabled, the computer makes a beep when a hot key (Fn+F4) is connected. Settings in this screen. When set to both the LCD and the external display if one is pressed. When it occurs. Parameter Boot Display Screen Expansion Resume on LAN Access Hotkey Beep CPU Power Management Mode Intel R SpeedStepTM Technology Description Sets the display device on boot-up from Sleep...
TravelMate 360 Service Guide
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NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you with further technical details. Follow the instructions on how to provide you use IFlash. NOTE: This program contains a readme.txt file. BIOS Flash Utility The BIOS flash memory update is required for the Acer TravelMate 360 notebook machine. New features or options Use the IFlash utility to proceed. NOTE: This program contains a readme.txt file. It provides the following...
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you with further technical details. Follow the instructions on how to provide you use IFlash. NOTE: This program contains a readme.txt file. BIOS Flash Utility The BIOS flash memory update is required for the Acer TravelMate 360 notebook machine. New features or options Use the IFlash utility to proceed. NOTE: This program contains a readme.txt file. It provides the following...
TravelMate 360 Service Guide
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... disabled. (Text mode only) Battery critical LOW In this situation BIOS will issue 3 long beeps then shut down system, no message will be shown before "Equipment Configuration Error")r Memory Error at offset: nnnn DIMM System board System battery is dead - Unlock key switch Unlock external keyboard Monitor type does not match CMOS - IDE Secondary Channel Master Drive Error (THe causes will show. "Load Default Settings" in Sequence Failure Fixed Disk Reconnect hard disk drive connector. Replace and run Setup Replace RTC battery...
... disabled. (Text mode only) Battery critical LOW In this situation BIOS will issue 3 long beeps then shut down system, no message will be shown before "Equipment Configuration Error")r Memory Error at offset: nnnn DIMM System board System battery is dead - Unlock key switch Unlock external keyboard Monitor type does not match CMOS - IDE Secondary Channel Master Drive Error (THe causes will show. "Load Default Settings" in Sequence Failure Fixed Disk Reconnect hard disk drive connector. Replace and run Setup Replace RTC battery...
TravelMate 360 Service Guide
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... Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict Operating system not found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - System board System board DIMM System board DIMM System board DIMM System board Run "Load Default Settings" in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. run SETUP System cache error - Default configuration used Memory...
... Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict Operating system not found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - System board System board DIMM System board DIMM System board DIMM System board Run "Load Default Settings" in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. run SETUP System cache error - Default configuration used Memory...
TravelMate 360 Service Guide
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... / Error Power shuts down during operation The system doesn't power-on , but system runs correctly Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be charged Action in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. LCD inverter ID LCD cable LCD inverter LCD System board...
... / Error Power shuts down during operation The system doesn't power-on , but system runs correctly Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be charged Action in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. LCD inverter ID LCD cable LCD inverter LCD System board...
TravelMate 360 Service Guide
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... Sequence Enter BIOS Setup Utility to execute "Load Default Settings, then reboot system. Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from standby mode after closing the LCD The system doesn't resume from the computer. Internal speakers make noise or emit no sound comes from hibernation mode. LCD cover switch System board Remove battery pack and let it cool for 2 hours. Touchpad Keyboard Hard disk connection board Hard disk drive System board...
... Sequence Enter BIOS Setup Utility to execute "Load Default Settings, then reboot system. Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from standby mode after closing the LCD The system doesn't resume from the computer. Internal speakers make noise or emit no sound comes from hibernation mode. LCD cover switch System board Remove battery pack and let it cool for 2 hours. Touchpad Keyboard Hard disk connection board Hard disk drive System board...
TravelMate 360 Service Guide
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... Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. USB does not work correctly Print problems. Serial or parallel port device problems. Action in Sequence See "Thermal & Fan Utility" on page 45. Onboard Devices Configuration Run printer self-test. Touchpad does not work correctly. See "System Diagnostic Diskette" on page 45. External display does not work . Reconnect hard disk/CD-ROM/diskette drives. Press Fn+p, LCD/CRT/Both display switching See "System Diagnostic Diskette" on page 45. Device driver Device cable Device...
... Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. USB does not work correctly Print problems. Serial or parallel port device problems. Action in Sequence See "Thermal & Fan Utility" on page 45. Onboard Devices Configuration Run printer self-test. Touchpad does not work correctly. See "System Diagnostic Diskette" on page 45. External display does not work . Reconnect hard disk/CD-ROM/diskette drives. Press Fn+p, LCD/CRT/Both display switching See "System Diagnostic Diskette" on page 45. Device driver Device cable Device...
TravelMate 360 Service Guide
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... to verify that there are no error is detected, replace the FRU. If no more errors. Rerun the test to do the following: 1. Chapter 4 91 When analyzing an intermittent problem, do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2.
... to verify that there are no error is detected, replace the FRU. If no more errors. Rerun the test to do the following: 1. Chapter 4 91 When analyzing an intermittent problem, do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2.
TravelMate 360 Service Guide
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... facilitate the problem-free downloading of Acer's Notebook, Desktop and Server models including: ! Returned material authorization procedures ! Appendix C 125 In the Technical Information section you can be obtained directly from Acer CSD Taiwan. Training materials ! We are always looking for all your local Acer branch office. Bios updates ! Acer's Website offers you convenient and valuable support resources whenever you need them. Service guides ! Spare parts lists ! An...
... facilitate the problem-free downloading of Acer's Notebook, Desktop and Server models including: ! Returned material authorization procedures ! Appendix C 125 In the Technical Information section you can be obtained directly from Acer CSD Taiwan. Training materials ! We are always looking for all your local Acer branch office. Bios updates ! Acer's Website offers you convenient and valuable support resources whenever you need them. Service guides ! Spare parts lists ! An...
TravelMate 360 Service Guide
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... 20 LAN Board removing 65 LAN/Modem Combo 21 LCD 27 DC-AC LCD Inverter 27 disassembly 58 LED Board removing 59 Lower Case removing 70 M Machine Disassembly and Replacement 49 Main board removing 70 Mechanical Specification 29 media access on indicator 11 Memory Address Map 29 Memory Address Map 29 Memory Check 81 Microsoft Windows XP Environment Test 118 Middle Cover removing 58 Model Number Definitions 109 Modem 21 Modem Board removing 64 N Notebook Manager hotkey 15 num lock on indicator 11 O Online Support...
... 20 LAN Board removing 65 LAN/Modem Combo 21 LCD 27 DC-AC LCD Inverter 27 disassembly 58 LED Board removing 59 Lower Case removing 70 M Machine Disassembly and Replacement 49 Main board removing 70 Mechanical Specification 29 media access on indicator 11 Memory Address Map 29 Memory Address Map 29 Memory Check 81 Microsoft Windows XP Environment Test 118 Middle Cover removing 58 Model Number Definitions 109 Modem 21 Modem Board removing 64 N Notebook Manager hotkey 15 num lock on indicator 11 O Online Support...
TravelMate 360 Service Guide
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... 14 Parallel Port 25 Password Setting Hard Disk Password 43 Power-On Password 43 Setup Password 43 PC Card 11, 20, 26 PCMCIA 26 PCMCIA Slot removing 74 Pentium III 20 Power Management 28 Power System Check 81 Battery Pack 83 Power Adapter 82 PQA 45 Processor 20 R RMA 99 RTC 26 S Second Level Cache 20 Serial Port 25 Speaker removing 68 speakers hotkey 15 Standby Mode 28 Super I/O 26 System Block Diagram 3 Layout 4 System...
... 14 Parallel Port 25 Password Setting Hard Disk Password 43 Power-On Password 43 Setup Password 43 PC Card 11, 20, 26 PCMCIA 26 PCMCIA Slot removing 74 Pentium III 20 Power Management 28 Power System Check 81 Battery Pack 83 Power Adapter 82 PQA 45 Processor 20 R RMA 99 RTC 26 S Second Level Cache 20 Serial Port 25 Speaker removing 68 speakers hotkey 15 Standby Mode 28 Super I/O 26 System Block Diagram 3 Layout 4 System...