Lexmark X658 Support Question
Lexmark X658 Support Question
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Troubleshooting Guide - Page 1
...off , wait for about reading USB drive appears
Make sure the USB drive is supported. Error message about 10 seconds, and then turn the printer off by scrolling through the list of ...EXIT BIN IS FULL
Remove the stack of the printer software are correct. Confidential and other network device. • All options are properly installed. • The printer driver settings are also available...
Troubleshooting Guide - Page 2
...PAPER
• Load the same size and type of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any obstruction keeping the scanner unit open. 3 Lower the scanner unit. CHECK THE ...
Copier does not respond
These are no obstructions: 1 Lift the scanner unit. 2 Remove any error messages.
Job takes longer than expected to print
These are possible solutions. Try one or more of pages...
Troubleshooting Guide - Page 3
...error messages.
Try one or more of the following :
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is securely connected to the printer and the host computer, print server, option, or other network device...SOFTWARE PROGRAMS MAY BE INTERFERING
WITH SCANNING Close all programs not being used.
AN ERROR MAY HAVE OCCURRED IN THE PROGRAM
Turn off and then back on the scanner ...
Troubleshooting Guide - Page 4
... THE ORIGINAL DOCUMENT
Make sure the quality of the original document is an analog device. CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on... a telephone into the wall jack. 2 Listen for the following :
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages. ADJUST THE SCAN RESOLUTION
Increase the resolution of the Fax menu depends on whether your DSL ...
User's Guide - Page 9
...
List of status and error messages...231
Maintaining the printer 249
Cleaning the exterior of the printer...249 ... ...258
Administrative support 259
Finding advanced networking and administrator information 259 Using the Embedded Web Server...259 Checking the device status...259 Setting up e-mail alerts...259 Viewing reports...260 Adjusting the brightness of the display...260 Adjusting Power ...
User's Guide - Page 10
... printer problems...263
Printer control panel display is blank or displays only diamonds 263
Solving printing problems...263
Multiple-language PDFs do not print...263 Error message about reading USB drive appears...263 Jobs do not print...264 Confidential and other held jobs do not print ...264 Job takes longer than expected...
User's Guide - Page 19
...of 1 appears if the entire number is deleted, another press of the
Fax menu, fax function, or home screen, pressing causes an error beep. You can also press to cause a two-
Press to return to move up one line. Once an entire line is deleted by... control panel
Item 1 Display 2 Keypad
Description View scanning, copying, faxing, and printing options as well as status and error messages.
User's Guide - Page 139
....
Have metal clasps, string ties, or folding bars - Are stuck together or damaged in any exposed adhesive when the flap is printing. Clearing jams
Jam error messages appear on page 91.
• Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it. •...
User's Guide - Page 206
... Always On
E-mail Server Setup Max e-mail size 0-65535 KB
E-mail Server Setup Size Error Message
E-mail Server Setup Limit destinations
E-mail Server Setup Web Link Setup Server Login Password Path ...a copy of the e-mail back to e-mail Note: 1.5 is the factory default setting. Sends a message when an e-mail is greater than the configured size limit
Sends an e-mail only when the address contains...
User's Guide - Page 231
...the print job.
You can change the current paper source for the remainder of status and error messages
Answering
The printer is answering a fax call is a paper size or type.
The ... type. • Touch Use current [src] to ignore the message and print from the tray selected for the message to cancel the current job. If the error occurs again:
1 Turn the printer off and then back on ...
User's Guide - Page 233
... appears again, contact your system support person. If the message appears again, contact your system support person. Understanding printer messages
233 Fax partition inoperative. If the message appears again, then contact your system support person. Flushing buffer
Wait for the message to be corrupted. Contact system administrator. Insert staple cartridge
Try one or more of the...
User's Guide - Page 239
... system memory.
Remove the unsupported device, and then install a supported one.
Sending page
The printer sends page of the bin. It remains until the clock is using a serial cable connection. Touch Continue to recover.
Unsupported disk
An unsupported printer hard disk has been installed. Understanding printer messages
239 Scan Document Too Long...
User's Guide - Page 242
If the error message remains, the flash memory may be defective and require replacing.
54 Network software error
is the number of the following:
• Touch Continue to clear the message and continue printing. • The printer cannot find a similar font and reformat the affected text.
• Cancel the current print job.
51 Defective flash...
User's Guide - Page 246
....
62 Disk full
Try one or more of the following:
• Touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored on the printer hard disk...jam
Clear all the items necessary to clear the message and continue printing.
88.yy Replace cartridge
The print cartridge is low. If the error message remains, the hard disk may be defective and...
User's Guide - Page 263
...devices, visit the Lexmark Web site at www.lexmark.com. Troubleshooting
Solving basic printer problems
If there are correct.
Turn the printer off and contact Customer Support.
Check the printer power switch. • The printer cable is turned on. Error message... the host computer, print server, option, or other network
device.
• All options are properly installed. • The...
User's Guide - Page 267
... in print
These are no obstructions:
1 Lift the scanner unit. 2 Remove any error messages. Troubleshooting
267
Scanner unit does not close
Make sure there are possible solutions.
Poor... the following :
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages. Try one or more of the following :
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any obstruction keeping the scanner unit ...
User's Guide - Page 270
... in the upper left corner.
Poor scanned image quality
These are possible solutions.
Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages. For more of the following :
OTHER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING
Close all programs not being used.
Partial document or photo scans...
User's Guide - Page 271
... Macintosh users, specify the size from a computer
These are possible solutions.
Troubleshooting
271 Try one or more of the following :
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
If your telephone line is securely connected to the computer and the printer. CHECK THE POWER
Make sure the printer is plugged in, the...
User's Guide - Page 310
... support 15 publications 15 Finishing menu 220 firmware card installing 30
flash drive 135 Flash Drive menu 213 flash memory card
installing 30 troubleshooting 277 Flushing buffer 233 forwarding faxes 120 FTP address book 122 FTP quality, improving 125 FTP screen advanced options 124 options 123, 124 FTP Settings menu 210 fuser...
User's Guide - Page 313
...233 Fax Station Number not set up 233 Flushing buffer 233 Insert staple cartridge 233 Insert Tray 233... administrator. 239 Some held job(s). 239 Unsupported disk 239 Unsupported USB device, please
remove 240 Unsupported USB hub, please
remove 240 USB/USB ...Unformatted disk 246 80 Routine maintenance
needed 246 841-846 Scanner Service
Error 247 88 Cartridge low 246 88.yy Cartridge nearly low 246 88....
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