User Guide
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... ...581 Chapter 52 Shutdown...582 52.1 Overview ...582 52.1.1 What You Need To Know ...582 52.2 The Shutdown Screen ...582 Chapter 53 Troubleshooting...583 53.1 Resetting the UAG ...589 53.2 Getting More Troubleshooting Help 590 Appendix A Customer Support ...591 Appendix B Legal Information...597 Index ...604 UAG Series User's Guide 19
... ...581 Chapter 52 Shutdown...582 52.1 Overview ...582 52.1.1 What You Need To Know ...582 52.2 The Shutdown Screen ...582 Chapter 53 Troubleshooting...583 53.1 Resetting the UAG ...589 53.2 Getting More Troubleshooting Help 590 Appendix A Customer Support ...591 Appendix B Legal Information...597 Index ...604 UAG Series User's Guide 19
User Guide
Page 50
... Internet access. 4.2 Internet Settings Use this screen to set the WAN interface's type of encapsulation and method of IP address assignment. This wizard helps you reset the UAG to start configuring for background information.
... Internet access. 4.2 Internet Settings Use this screen to set the WAN interface's type of encapsulation and method of IP address assignment. This wizard helps you reset the UAG to start configuring for background information.
User Guide
Page 62
Select the duration of time period for which the new free time account is allowed to configure the free time settings. Chapter 4 Installation Setup Wizard Figure 34 Account Generator Settings 4.7 Free Time Settings Use this screen to access the Internet. • Reset Time - Figure 35 Free Time Settings • Free Time Period - UAG Series User's Guide 62 Select the time in 24-hour format at which the free time account is allowed to access the Internet.
Select the duration of time period for which the new free time account is allowed to configure the free time settings. Chapter 4 Installation Setup Wizard Figure 34 Account Generator Settings 4.7 Free Time Settings Use this screen to access the Internet. • Reset Time - Figure 35 Free Time Settings • Free Time Period - UAG Series User's Guide 62 Select the time in 24-hour format at which the free time account is allowed to access the Internet.
User Guide
Page 63
Use the Registration > Service screen to register. Chapter 4 Installation Setup Wizard • Maximum Registration Number Before Reset Time - Figure 36 Registration UAG Series User's Guide 63 Enter the maximum number of the users that are allowed to log in for Internet access ... MAC address to http://portal.myZyXEL.com with a free guest account before the time specified in the Reset Time field. For example, if you set the Maximum Registration Number Before Reset Time to 1 and the Reset Time to 13:00, even the first free guest account has expired at 11:30, the second...
Use the Registration > Service screen to register. Chapter 4 Installation Setup Wizard • Maximum Registration Number Before Reset Time - Figure 36 Registration UAG Series User's Guide 63 Enter the maximum number of the users that are allowed to log in for Internet access ... MAC address to http://portal.myZyXEL.com with a free guest account before the time specified in the Reset Time field. For example, if you set the Maximum Registration Number Before Reset Time to 1 and the Reset Time to 13:00, even the first free guest account has expired at 11:30, the second...
User Guide
Page 83
... displays the name of each interface. The Ethernet interface does not have any physical ports associated with it is in drop-in mode, you intentionally reset the UAG to the UAG. The PPP interface is currently using. Disconnected - If this interface is a member of an active virtual router, this field displays...
... displays the name of each interface. The Ethernet interface does not have any physical ports associated with it is in drop-in mode, you intentionally reset the UAG to the UAG. The PPP interface is currently using. Disconnected - If this interface is a member of an active virtual router, this field displays...
User Guide
Page 97
If the UAG has already been collecting data, the collection period displays to its last-saved settings. Reset Click Reset to return the screen to the right. you can collect information from each one was visited. The following for example: • Most-visited Web sites ...
If the UAG has already been collecting data, the collection period displays to its last-saved settings. Reset Click Reset to return the screen to the right. you can collect information from each one was visited. The following for example: • Most-visited Web sites ...
User Guide
Page 122
...Apply. This is not associated with a specific App Patrol session. Figure 86 Monitor > UTM Statistics > App Patrol The following screen. Apply Reset Refresh Flush Data App Patrol Statistics # Application Forwarded Data (KB) Dropped Data (KB) Rejected Data (KB) Matched Auto Connection The collection ...and it matched an application policy set to its last-saved settings. Collecting starts over and a new collection start time displays. Click Reset to return the screen to "reject". This is how much of the application's traffic the UAG has discarded without notifying the client ...
...Apply. This is not associated with a specific App Patrol session. Figure 86 Monitor > UTM Statistics > App Patrol The following screen. Apply Reset Refresh Flush Data App Patrol Statistics # Application Forwarded Data (KB) Dropped Data (KB) Rejected Data (KB) Matched Auto Connection The collection ...and it matched an application policy set to its last-saved settings. Collecting starts over and a new collection start time displays. Click Reset to return the screen to "reject". This is how much of the application's traffic the UAG has discarded without notifying the client ...
User Guide
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... be managed. Chapter 7 Monitor The following table describes the labels in this screen are erased if you restart the UAG or click Flush Data. Reset Click Reset to return the screen to the UAG. Blocked This is the number of web pages that the UAG blocked access. Web Request Statistics Total Web...
... be managed. Chapter 7 Monitor The following table describes the labels in this screen are erased if you restart the UAG or click Flush Data. Reset Click Reset to return the screen to the UAG. Blocked This is the number of web pages that the UAG blocked access. Web Request Statistics Total Web...
User Guide
Page 126
... generated the log message. The Web Configurator uses the protocol and destination port number(s) of the packet that generated the log message. Click this one. Reset This displays when you show the filter. Clear Log Click this button to see. and multiple entries were aggregated to generate into this button to...
... generated the log message. The Web Configurator uses the protocol and destination port number(s) of the packet that generated the log message. Click this one. Reset This displays when you show the filter. Clear Log Click this button to see. and multiple entries were aggregated to generate into this button to...
User Guide
Page 135
... option to the UAG. Weekly Select this button to return the screen to have the UAG check for new signatures everyday at the time specified. Reset Click this option to its last-saved settings. The time format is the 24 hour clock, so '23' means 11 PM for new signatures once...
... option to the UAG. Weekly Select this button to return the screen to have the UAG check for new signatures everyday at the time specified. Reset Click this option to its last-saved settings. The time format is the 24 hour clock, so '23' means 11 PM for new signatures once...
User Guide
Page 137
... to add each AP to the UAG for management, or Always Accept to automatically add APs to the UAG by a wired connection or network. Click Reset to return the screen to its last-saved settings. 9.3 AP Management Screen Use this screen to set of the APs connected to the UAG. Apply... Reset APs must be connected to the UAG for managing a specific set how the UAG allows new APs to connect to the network. Figure 95 Configuration > ...
... to add each AP to the UAG for management, or Always Accept to automatically add APs to the UAG by a wired connection or network. Click Reset to return the screen to its last-saved settings. 9.3 AP Management Screen Use this screen to set of the APs connected to the UAG. Apply... Reset APs must be connected to the UAG for managing a specific set how the UAG allows new APs to connect to the network. Figure 95 Configuration > ...
User Guide
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...have the UAG change back to Manual. Click Apply to save your changes back to find any other available AP controllers. Click Reset to return the screen to replace the AP controller's IP address configured on the managed APs and determine the action the managed... AP(s) automatically send broadcast packets to the UAG. Primary Controller Secondary Controller Fall back to Primary Controller when possible Fall Back Check Interval Apply Reset Select Manual to its last-saved settings. Chapter 9 Wireless 9.3.4 AP Policy Use this screen to access this screen. Figure 99 Configuration > ...
...have the UAG change back to Manual. Click Apply to save your changes back to find any other available AP controllers. Click Reset to return the screen to replace the AP controller's IP address configured on the managed APs and determine the action the managed... AP(s) automatically send broadcast packets to the UAG. Primary Controller Secondary Controller Fall back to Primary Controller when possible Fall Back Check Interval Apply Reset Select Manual to its last-saved settings. Chapter 9 Wireless 9.3.4 AP Policy Use this screen to access this screen. Figure 99 Configuration > ...
User Guide
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... Click Cancel to the UAG. File Path / Browse / Importing Enter the file name and path of rogue and friendly APs or import existing lists. Reset Click Reset to return the screen to its last-saved settings. 9.4.1 Add/Edit Rogue/Friendly List Select an AP and click the Edit button in the following...
... Click Cancel to the UAG. File Path / Browse / Importing Enter the file name and path of rogue and friendly APs or import existing lists. Reset Click Reset to return the screen to its last-saved settings. 9.4.1 Add/Edit Rogue/Friendly List Select an AP and click the Edit button in the following...
User Guide
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Reset Click Reset to return the screen to kick the connections that the AP withholds the connection until it can take . Figure 103 Delaying a Connection The second response ...
Reset Click Reset to return the screen to kick the connections that the AP withholds the connection until it can take . Figure 103 Delaying a Connection The second response ...
User Guide
Page 150
...to have the AP search for available channels automatically in the 2.4 GHz band. Select auto to add them. Available channels Channels selected Apply Reset Select manual and specify the channels the AP uses in the event a RADAR signal is available only when you want the AP to ... Enable 5 GHz DFS Aware Select Four-Channel Deployment to limit channel switching to select a non-DFS channel. UAG Series User's Guide 150 Click Reset to return the screen to its frequency to use . This text box lists the channels that signal. 5 GHz Channel Selection Method Enabling this configuration...
...to have the AP search for available channels automatically in the 2.4 GHz band. Select auto to add them. Available channels Channels selected Apply Reset Select manual and specify the channels the AP uses in the event a RADAR signal is available only when you want the AP to ... Enable 5 GHz DFS Aware Select Four-Channel Deployment to limit channel switching to select a non-DFS channel. UAG Series User's Guide 150 Click Reset to return the screen to its frequency to use . This text box lists the channels that signal. 5 GHz Channel Selection Method Enabling this configuration...
User Guide
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...have all manged APs immediately scan their neighborhoods three times in a row and update their neighbor lists to turn on the auto healing feature. Apply Reset When the failed AP is working again, its last-saved settings. Figure 106 Configuration > Wireless > Auto Healing Each field is missing from the ... APs when one of the APs fails. Set the time interval (in order to which the neighbor APs of other APs three times. Click Reset to return the screen to its neighbor APs return their output power to the original level. Table 63 Configuration > Wireless > Auto Healing LABEL ...
...have all manged APs immediately scan their neighborhoods three times in a row and update their neighbor lists to turn on the auto healing feature. Apply Reset When the failed AP is working again, its last-saved settings. Figure 106 Configuration > Wireless > Auto Healing Each field is missing from the ... APs when one of the APs fails. Set the time interval (in order to which the neighbor APs of other APs three times. Click Reset to return the screen to its neighbor APs return their output power to the original level. Table 63 Configuration > Wireless > Auto Healing LABEL ...
User Guide
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... group and other types of interfaces, you cannot create new Ethernet interfaces nor can you assign more than one physical port to the UAG. Click Reset to change the port's role: • A port's IP address varies as its role changes, make sure your changes and apply them . To access this screen...
... group and other types of interfaces, you cannot create new Ethernet interfaces nor can you assign more than one physical port to the UAG. Click Reset to change the port's role: • A port's IP address varies as its role changes, make sure your changes and apply them . To access this screen...
User Guide
Page 159
Mask Apply Reset In the IPv4 network, this screen, select an entry in the IPv4 network), the interface does not have an IP address yet. Click Apply to ... (continued) LABEL IP Address DESCRIPTION This field displays the current IP address of the interface. IP addresses are always static in dot decimal notation. Click Reset to return the screen to the UAG. To access this screen also shows whether the IP address is 0.0.0.0 (in the Ethernet summary screen and click...
Mask Apply Reset In the IPv4 network, this screen, select an entry in the IPv4 network), the interface does not have an IP address yet. Click Apply to ... (continued) LABEL IP Address DESCRIPTION This field displays the current IP address of the interface. IP addresses are always static in dot decimal notation. Click Reset to return the screen to the UAG. To access this screen also shows whether the IP address is 0.0.0.0 (in the Ethernet summary screen and click...
User Guide
Page 170
... (light bulb) icon is lit when the entry is active and dimmed when the entry is disconnected. Name Base Interface Account Profile Apply Reset The connect icon is lit when the interface is connected and dimmed when it is inactive. Click Apply to save your changes back to remove...this to open a screen that shows which the PPPoE/PPTP interface is not associated with the (non-removable) System Default PPP interfaces preconfigured. Click Reset to return the screen to its last-saved settings. 10.4.2 PPP Interface Add or Edit Note: You have to manually establish the connection for ...
... (light bulb) icon is lit when the entry is active and dimmed when the entry is disconnected. Name Base Interface Account Profile Apply Reset The connect icon is lit when the interface is connected and dimmed when it is inactive. Click Apply to save your changes back to remove...this to open a screen that shows which the PPPoE/PPTP interface is not associated with the (non-removable) System Default PPP interfaces preconfigured. Click Reset to return the screen to its last-saved settings. 10.4.2 PPP Interface Add or Edit Note: You have to manually establish the connection for ...
User Guide
Page 176
... associated with any interface. IP addresses are always static in dot decimal notation. This field displays the interface's subnet mask in virtual interfaces. Click Reset to return the screen to remove it and click Edit to the UAG. To remove an entry, select it and click Activate. To turn on...This icon is lit when the entry is active and dimmed when the entry is a static IP address (static) or dynamically assigned (dhcp). Mask Apply Reset This screen also shows whether the IP address is inactive. Double-click an entry or select it before doing so. If the IP address is...
... associated with any interface. IP addresses are always static in dot decimal notation. This field displays the interface's subnet mask in virtual interfaces. Click Reset to return the screen to remove it and click Edit to the UAG. To remove an entry, select it and click Activate. To turn on...This icon is lit when the entry is active and dimmed when the entry is a static IP address (static) or dynamically assigned (dhcp). Mask Apply Reset This screen also shows whether the IP address is inactive. Double-click an entry or select it before doing so. If the IP address is...