User Guide
Page 4
...on the Computer 111 When Printer Is Not Functioning Properly 113 Removing Jammed Paper...115 Paper Misfeed Message (A) (E)...115 2 Loading Paper Paper Loading Procedure...53 Paper Size Specifications...54 Paper Type Specifications...57 Paper Precautions...59 Loading Paper into Paper Trays...62 Loading Paper into the Bypass Tray...65 Loading Orientation-Fixed Paper or Two-Sided Paper 67 Loading Envelopes...69 Printing on Envelopes with OS X/macOS 71 Paper Settings...73 Specifying a Paper Size...73 Specifying a Paper Type...74 Configuring Envelope Settings Using the Control Panel 74 3.
...on the Computer 111 When Printer Is Not Functioning Properly 113 Removing Jammed Paper...115 Paper Misfeed Message (A) (E)...115 2 Loading Paper Paper Loading Procedure...53 Paper Size Specifications...54 Paper Type Specifications...57 Paper Precautions...59 Loading Paper into Paper Trays...62 Loading Paper into the Bypass Tray...65 Loading Orientation-Fixed Paper or Two-Sided Paper 67 Loading Envelopes...69 Printing on Envelopes with OS X/macOS 71 Paper Settings...73 Specifying a Paper Size...73 Specifying a Paper Type...74 Configuring Envelope Settings Using the Control Panel 74 3.
User Guide
Page 6
..., Italian, Spanish, Dutch, and Russian. It also describes each driver. Quick Installation Guide Describes procedures for using the machine, be sure to print or for maintenance and specifications, troubleshooting, system settings, and security functions. Manuals are provided in the Security Guide. 4 Setup Guide Describes how to Use the Operating Instructions", Read This First. Operating Instructions (HTML manuals) Describes the setup for unpacking and setting up the machine, which include loading paper and installing print cartridge and waste toner bottle, etc.
..., Italian, Spanish, Dutch, and Russian. It also describes each driver. Quick Installation Guide Describes procedures for using the machine, be sure to print or for maintenance and specifications, troubleshooting, system settings, and security functions. Manuals are provided in the Security Guide. 4 Setup Guide Describes how to Use the Operating Instructions", Read This First. Operating Instructions (HTML manuals) Describes the setup for unpacking and setting up the machine, which include loading paper and installing print cartridge and waste toner bottle, etc.
User Guide
Page 30
... from the beginning. Installing the Interface Units • Before beginning work, ground yourself by printing the configuration page. Check the contents of the package. 28 For details about opening "Accessories", see "Test Printing", Operating Instructions. • If the hard disk was correctly installed by touching something metal to confirm the installation. • Check that the external hard disk drive will appear for the Printer", Setup Guide. When you switch the power on the...
... from the beginning. Installing the Interface Units • Before beginning work, ground yourself by printing the configuration page. Check the contents of the package. 28 For details about opening "Accessories", see "Test Printing", Operating Instructions. • If the hard disk was correctly installed by touching something metal to confirm the installation. • Check that the external hard disk drive will appear for the Printer", Setup Guide. When you switch the power on the...
User Guide
Page 84
... , check card." "Exceeded max. Check the IP address, subnet (103/203)" mask, and gateway address. "Classification Code Error" A classification code is supported or installed correctly. Please close A cover of pages to print is not available. No. "Connect failed:WirelessCard Turn power off position for (tray name)" The duplex mode for the indicated tray is a supported file type. Alternatively, press [Job Reset] to force printing. If the problem persists, contact your network administrator for the print job. While printing a Sample Print, Locked Print...
... , check card." "Exceeded max. Check the IP address, subnet (103/203)" mask, and gateway address. "Classification Code Error" A classification code is supported or installed correctly. Please close A cover of pages to print is not available. No. "Connect failed:WirelessCard Turn power off position for (tray name)" The duplex mode for the indicated tray is a supported file type. Alternatively, press [Job Reset] to force printing. If the problem persists, contact your network administrator for the print job. While printing a Sample Print, Locked Print...
User Guide
Page 87
... or service representative. "Reset Paper (tray name) or The specified tray is not set it again." representative. "Replace Paper Transfer Unit" You need to replace the Black Contact your sales or service representative. "SD Card authenticatn.failed" Authentication from the SD card failed. If the problem persists, contact your sales or service representative. Shake the Print Cartridge and set correctly. "Replace (Black/Color) Drum Unit." "Replace Intermediate Transfer Unit." The printer cannot detect the hard disk. Check that the hard disk installed correctly...
... or service representative. "Reset Paper (tray name) or The specified tray is not set it again." representative. "Replace Paper Transfer Unit" You need to replace the Black Contact your sales or service representative. "SD Card authenticatn.failed" Authentication from the SD card failed. If the problem persists, contact your sales or service representative. Shake the Print Cartridge and set correctly. "Replace (Black/Color) Drum Unit." "Replace Intermediate Transfer Unit." The printer cannot detect the hard disk. Check that the hard disk installed correctly...
User Guide
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... printer is already used by the paper type name error cured, and printing is full. "The selected job(s) have already been printed or cancelled." "USB has a problem. Check the network settings. Set the Toner Locking Lever correctly. "Standard Tray is paused. Contact your sales or service representative. If the problem persists, contact your network administrator. For details about how to set correctly. The job has been cancelled." Auto job reset by another device on the network. Remove...
... printer is already used by the paper type name error cured, and printing is full. "The selected job(s) have already been printed or cancelled." "USB has a problem. Check the network settings. Set the Toner Locking Lever correctly. "Standard Tray is paused. Contact your sales or service representative. If the problem persists, contact your network administrator. For details about how to set correctly. The job has been cancelled." Auto job reset by another device on the network. Remove...
User Guide
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... settings, see "Host Interface", Operating Instructions. 95 The Login User Name, Login Password, or Driver Encryption Key is disabled. A mechanical error might have Contact your service occurred. Advanced encryption has been set . • Turn the main power switch off the main power switch, see page 35 "Turning On/Off the Power". • Change [Communication Mode] in Ad-hoc Mode. Check the settings of the Extended Security function. Also, check that there are no transmission problems between the access...
... settings, see "Host Interface", Operating Instructions. 95 The Login User Name, Login Password, or Driver Encryption Key is disabled. A mechanical error might have Contact your service occurred. Advanced encryption has been set . • Turn the main power switch off the main power switch, see page 35 "Turning On/Off the Power". • Change [Communication Mode] in Ad-hoc Mode. Check the settings of the Extended Security function. Also, check that there are no transmission problems between the access...
User Guide
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... print, and then print. "Resetting job..." Printing did not start even though the specified print time has already passed. No color print settings are printed in PDF file security setting. protected. Open the relevant application and print the PDF file using the printer driver. Set the file format to change the [Color/ Black and White:] setting, see the printer driver Help. appears and printing is slow. For details about how to standard PDF. Cannot perform PDF direct print. Fonts were not embedded. Embed fonts in [PDF Menu]. Troubleshooting Problem...
... print, and then print. "Resetting job..." Printing did not start even though the specified print time has already passed. No color print settings are printed in PDF file security setting. protected. Open the relevant application and print the PDF file using the printer driver. Set the file format to change the [Color/ Black and White:] setting, see the printer driver Help. appears and printing is slow. For details about how to standard PDF. Cannot perform PDF direct print. Fonts were not embedded. Embed fonts in [PDF Menu]. Troubleshooting Problem...
Setup Guide
Page 3
... Files...37 1 Configuring the Initial Settings of the Printer How to Use the Control Panel...7 Operations on the CD-ROM 23 Supported languages...24 Quick Installation...26 Quick Installation via a Network...26 Quick Installation via a USB Connection 26 Installing the Printer Driver for a Network Connection 28 Installing the Printer Driver for the Selected Port 28 Using Windows Print Server...33 Installing the Printer Driver for Initial Settings...11 Selecting the Display Language...12 Configuring the Printer Settings Using Installation Settings 13 Connecting the Printer to a Wireless...
... Files...37 1 Configuring the Initial Settings of the Printer How to Use the Control Panel...7 Operations on the CD-ROM 23 Supported languages...24 Quick Installation...26 Quick Installation via a Network...26 Quick Installation via a USB Connection 26 Installing the Printer Driver for a Network Connection 28 Installing the Printer Driver for the Selected Port 28 Using Windows Print Server...33 Installing the Printer Driver for Initial Settings...11 Selecting the Display Language...12 Configuring the Printer Settings Using Installation Settings 13 Connecting the Printer to a Wireless...
Setup Guide
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... Using the Printer This manual describes the settings required to do Installation Settings starts when the printer is turned on for the first time. Setting Up Operations Operation target The printer that is turned on for the first time DUP360 Your computer that is connected to the same network as follows: • Time Zone • Date and Time • Daylight Saving Time • Network For details, see page 7 "Configuring the Initial Settings of the Printer...
... Using the Printer This manual describes the settings required to do Installation Settings starts when the printer is turned on for the first time. Setting Up Operations Operation target The printer that is turned on for the first time DUP360 Your computer that is connected to the same network as follows: • Time Zone • Date and Time • Daylight Saving Time • Network For details, see page 7 "Configuring the Initial Settings of the Printer...
Setup Guide
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...] twice 4. Auto-Obtain (DHCP) Sets the printer to the printer. 1. Connect the LAN cable to enable the USB port of the printer. 5. Press [Exit] Manual Configuration Configure the printer's IP address, subnet mask, and default gateway address. 1. Specify whether to the printer Press [Next] 3. Configuring the Printer Settings Using Installation Settings 2. Specify whether or not to allow a smart device to connect to the printer via a wireless LAN to use and operate the printer functions. • To use this function, install RICOH Smart Device...
...] twice 4. Auto-Obtain (DHCP) Sets the printer to the printer. 1. Connect the LAN cable to enable the USB port of the printer. 5. Press [Exit] Manual Configuration Configure the printer's IP address, subnet mask, and default gateway address. 1. Specify whether to the printer Press [Next] 3. Configuring the Printer Settings Using Installation Settings 2. Specify whether or not to allow a smart device to connect to the printer via a wireless LAN to use and operate the printer functions. • To use this function, install RICOH Smart Device...
Setup Guide
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... the Printer Driver for the selected connection type. For details about installing drivers, see page 28 "Installing the Printer Driver for a Network Connection" or page 34 "Installing the Printer Driver for selecting [Network Printer(s)] or [USB printer(s)] appears. Setup Guide This guide is for initial settings for the printer and installing the driver to the client computer. Install Online Installs the Device Software Manager. Use Driver Installer in the provided CD-ROM to your computer. Start Installer To connect this printer to a client computer and print documents, install the...
... the Printer Driver for the selected connection type. For details about installing drivers, see page 28 "Installing the Printer Driver for a Network Connection" or page 34 "Installing the Printer Driver for selecting [Network Printer(s)] or [USB printer(s)] appears. Setup Guide This guide is for initial settings for the printer and installing the driver to the client computer. Install Online Installs the Device Software Manager. Use Driver Installer in the provided CD-ROM to your computer. Start Installer To connect this printer to a client computer and print documents, install the...
Setup Guide
Page 28
... >]. 5. Configure the user code, default printer, and shared printer as necessary. 9. 3. After reading the agreement, click [I accept the agreement.], and then click [Next >]. 4. The software license agreement appears in the first window of the installer, and then remove the CD-ROM. Select the printer model you to install the PCL 6 printer driver via a USB connection allows you want to use the printer in a network. 1. Click [Install]. 7. The installation starts. 10. Quick Installation via a USB Connection Quick installation via a USB connection...
... >]. 5. Configure the user code, default printer, and shared printer as necessary. 9. 3. After reading the agreement, click [I accept the agreement.], and then click [Next >]. 4. The software license agreement appears in the first window of the installer, and then remove the CD-ROM. Select the printer model you to install the PCL 6 printer driver via a USB connection allows you want to use the printer in a network. 1. Click [Install]. 7. The installation starts. 10. Quick Installation via a USB Connection Quick installation via a USB connection...
Setup Guide
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... use , and then click [Next]. • To cancel the installation of the selected driver, click [Cancel] before the installation is complete. Specify the user code, default printer, and shared printer as a print server in the [Browse for a Network Connection • PostScript 3 32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1 64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1 For details about the languages supported in the printer drivers, see page 24 "Supported languages...
... use , and then click [Next]. • To cancel the installation of the selected driver, click [Cancel] before the installation is complete. Specify the user code, default printer, and shared printer as a print server in the [Browse for a Network Connection • PostScript 3 32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1 64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1 For details about the languages supported in the printer drivers, see page 24 "Supported languages...
Setup Guide
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... files are stored. Found New Hardware Wizard starts, and USB Printing Support is not installed, follow the plug-and-play is enabled, the icon of the printer connected to the "USB" port is off. 2. Windows Server 2008 1. If the [AutoPlay] dialog box appears, click [Close]. 6. If the CD-ROM drive is running on the power of the printer drivers for USB or parallel connection. 3. Before installing, check that the power of the printer driver...
... files are stored. Found New Hardware Wizard starts, and USB Printing Support is not installed, follow the plug-and-play is enabled, the icon of the printer connected to the "USB" port is off. 2. Windows Server 2008 1. If the [AutoPlay] dialog box appears, click [Close]. 6. If the CD-ROM drive is running on the power of the printer drivers for USB or parallel connection. 3. Before installing, check that the power of the printer driver...
Setup Guide
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.... The software license agreement appears in the printer drivers, see page 24 "Supported languages". 8. Configure the user code, default printer, and shared printer as necessary. 9. Click [Close] to use , and then click [Next]. 10. Click [Finish]. Enter a port name, and then click [OK]. 7. 3. Connect the printer and the computer using a USB cable. Connect the USB cable firmly. 14. Select a printer driver you want to close the print server properties window. 12. Installing the Driver For details about the languages supported in...
.... The software license agreement appears in the printer drivers, see page 24 "Supported languages". 8. Configure the user code, default printer, and shared printer as necessary. 9. Click [Close] to use , and then click [Next]. 10. Click [Finish]. Enter a port name, and then click [OK]. 7. 3. Connect the printer and the computer using a USB cable. Connect the USB cable firmly. 14. Select a printer driver you want to close the print server properties window. 12. Installing the Driver For details about the languages supported in...
Setup Guide
Page 43
... Quality Improvement Program], and then click [Next]. The following software is running Windows 8.1 or Windows Server 2012/2012 R2, click [Settings] on the installer screen. 2. Uninstalling Device Software Manager 1. On the [Start] menu, select [Control Panel]. To update the driver, click [Update Driver]. 5. Click [Install Online] on the Charm Bar, and then click [Control Panel]. 41 Installing the Latest Driver via an Internet This chapter provides the overview of the...
... Quality Improvement Program], and then click [Next]. The following software is running Windows 8.1 or Windows Server 2012/2012 R2, click [Settings] on the installer screen. 2. Uninstalling Device Software Manager 1. On the [Start] menu, select [Control Panel]. To update the driver, click [Update Driver]. 5. Click [Install Online] on the Charm Bar, and then click [Control Panel]. 41 Installing the Latest Driver via an Internet This chapter provides the overview of the...
Setup Guide
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...drivers, see page 24 "Supported languages". 4. Messages Displayed When Installing the Printer Driver This section describes what to update or delete a driver. Install the printer driver using Auto Run. Follow the instructions in [Hardware and Sound] category. • Windows 8.1, Windows Server 2012/2012 R2: Click [Settings] on the desktop, and then click [Control Panel]. When the [Control Panel] window appears, click [View devices and printers]. 2. Specify a port. 43 Appendix This chapter describes how to resolve a problem when a USB connection cannot be installed using Add...
...drivers, see page 24 "Supported languages". 4. Messages Displayed When Installing the Printer Driver This section describes what to update or delete a driver. Install the printer driver using Auto Run. Follow the instructions in [Hardware and Sound] category. • Windows 8.1, Windows Server 2012/2012 R2: Click [Settings] on the desktop, and then click [Control Panel]. When the [Control Panel] window appears, click [View devices and printers]. 2. Specify a port. 43 Appendix This chapter describes how to resolve a problem when a USB connection cannot be installed using Add...
Setup Guide
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... to set up option, paper size and paper feed direction settings on the [Ports] tab with the printer driver. Conditions for the Printer When bidirectional communication works correctly, your computer manually. 1. Configuring Option Settings for the Printer Configuring Option Settings for Bidirectional Communication To support bidirectional communication, the following conditions must be met: When connected with the network • The Standard TCP/IP port must be used. • [Enable bidirectional support] must be selected, and [Enable printer...
... to set up option, paper size and paper feed direction settings on the [Ports] tab with the printer driver. Conditions for the Printer When bidirectional communication works correctly, your computer manually. 1. Configuring Option Settings for the Printer Configuring Option Settings for Bidirectional Communication To support bidirectional communication, the following conditions must be met: When connected with the network • The Standard TCP/IP port must be used. • [Enable bidirectional support] must be selected, and [Enable printer...
Setup Guide
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... Display language 12 E Entering text 9 Error message 43 I Installation Settings 13 Installer 21 IPP port 29 L Launcher 21 Local connection 34 LPR port 30 M Messages displayed when installing the printer driver 43 N Network connection 28, 38 Network printer 33 O Option settings 39, 45 P Parallel connection 36 PCL 26, 28, 33 PostScript 3 28, 33 PPD 37 Printer driver 28, 34 Printer port type 28 Q Quick Install 26 R Registering the printer 37 Restart 18 S Setting up 3 Software 23 Standard TCP/IP port 28 Supported language 24 T Test printing...
... Display language 12 E Entering text 9 Error message 43 I Installation Settings 13 Installer 21 IPP port 29 L Launcher 21 Local connection 34 LPR port 30 M Messages displayed when installing the printer driver 43 N Network connection 28, 38 Network printer 33 O Option settings 39, 45 P Parallel connection 36 PCL 26, 28, 33 PostScript 3 28, 33 PPD 37 Printer driver 28, 34 Printer port type 28 Q Quick Install 26 R Registering the printer 37 Restart 18 S Setting up 3 Software 23 Standard TCP/IP port 28 Supported language 24 T Test printing...