Troubleshooting Guide
Page 4
... OF THE ORIGINAL DOCUMENT Make sure the quality of the scanner are attached to the printer and the host computer, print server, option, or other network device. • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off ... CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is securely connected to the computer and the printer. Try one or more of the scan for a higher quality output. CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is loaded facedown on , and Ready appears.
... OF THE ORIGINAL DOCUMENT Make sure the quality of the scanner are attached to the printer and the host computer, print server, option, or other network device. • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off ... CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is securely connected to the computer and the printer. Try one or more of the scan for a higher quality output. CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is loaded facedown on , and Ready appears.
User's Guide
Page 9
...Settings menu...143 E-mail Settings menu ...151 E-mail Server Setup menu ...154 FTP Settings menu...155 Scan to USB Settings ...158 Print Settings ...161 Security menu...175 Set Date and Time...179 Network/Ports menu...180 TCP/IP menu ...180 IPv6 menu ...182 E-mail Server Setup menu ...183 Active... NIC menu...184 Standard Network menu...184 Standard USB menu...186 NetWare menu ...187 AppleTalk menu...188 LexLink menu...
...Settings menu...143 E-mail Settings menu ...151 E-mail Server Setup menu ...154 FTP Settings menu...155 Scan to USB Settings ...158 Print Settings ...161 Security menu...175 Set Date and Time...179 Network/Ports menu...180 TCP/IP menu ...180 IPv6 menu ...182 E-mail Server Setup menu ...183 Active... NIC menu...184 Standard Network menu...184 Standard USB menu...186 NetWare menu ...187 AppleTalk menu...188 LexLink menu...
User's Guide
Page 17
...• 6-867-sheet tray (Tray 3) • 7-1133-sheet tray (Tray 4) 8 Multipurpose feeder Basic functions of the scanner The scanner provides copy, fax, and scan-to another printer (PDF by way of FTP). 17 Learning about the printer Printer configurations Basic models 1 Automatic Document Feeder (ADF) 2 Control panel 3 Standard exit... specific copy jobs. • Send a fax using the control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, a USB flash memory device, or an FTP destination. •...
...• 6-867-sheet tray (Tray 3) • 7-1133-sheet tray (Tray 4) 8 Multipurpose feeder Basic functions of the scanner The scanner provides copy, fax, and scan-to another printer (PDF by way of FTP). 17 Learning about the printer Printer configurations Basic models 1 Automatic Document Feeder (ADF) 2 Control panel 3 Standard exit... specific copy jobs. • Send a fax using the control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, a USB flash memory device, or an FTP destination. •...
User's Guide
Page 25
...three jobs exist, once the fourth job in the list. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail send Each ...exist in a column under it. Touch this button to access information about the job. Each column can touch to indicate the last page has scanned. Other touch-screen buttons Button Button name Cancel Select Function • Cancels an action or a selection • Cancels out of a screen and...
...three jobs exist, once the fourth job in the list. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail send Each ...exist in a column under it. Touch this button to access information about the job. Each column can touch to indicate the last page has scanned. Other touch-screen buttons Button Button name Cancel Select Function • Cancels an action or a selection • Cancels out of a screen and...
User's Guide
Page 91
Use the scanner glass for multiple-page documents. Once an FTP destination has been configured by your system support person, the name of over your network instead of the destination becomes available as a shortcut number, or it is that you are loading a document into the ADF. The difference is ... FTP address may be sent to a File Transfer Protocol (FTP) server. Sending a document to an FTP server is similar to sending a fax. Scanning to an FTP address ADF Scanner glass Use the ADF for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin...
Use the scanner glass for multiple-page documents. Once an FTP destination has been configured by your system support person, the name of over your network instead of the destination becomes available as a shortcut number, or it is that you are loading a document into the ADF. The difference is ... FTP address may be sent to a File Transfer Protocol (FTP) server. Sending a document to an FTP server is similar to sending a fax. Scanning to an FTP address ADF Scanner glass Use the ADF for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin...
User's Guide
Page 95
... document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to PC screen. 95 Scanning to a computer 1 Open a Web browser. 2 In the address bar, type the IP address of the printer, and then press Enter. 3 If the Java... applet screen appears, click Yes. 4 Click Scan Profile. 5 Click Create Scan Profile. 6 Select your scan settings, and then click Next. 7 Select a location on the Scan to the printer. Use the scanner glass for multiple-page documents. The scanner lets you want to ...
... document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to PC screen. 95 Scanning to a computer 1 Open a Web browser. 2 In the address bar, type the IP address of the printer, and then press Enter. 3 If the Java... applet screen appears, click Yes. 4 Click Scan Profile. 5 Click Create Scan Profile. 6 Select your scan settings, and then click Next. 7 Select a location on the Scan to the printer. Use the scanner glass for multiple-page documents. The scanner lets you want to ...
User's Guide
Page 124
... Size Paper Texture Paper Loading Custom Types Custom Names Custom Bin Names Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Shortcut List Fax Job Log Fax Call Log E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Print... Fonts Print Directory Settings General Settings Copy Settings Fax Settings E-mail Settings FTP Settings Scan to change printer settings. Understanding printer menus Menus list A number of menus are available to make it easy for you to ...
... Size Paper Texture Paper Loading Custom Types Custom Names Custom Bin Names Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Shortcut List Fax Job Log Fax Call Log E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Print... Fonts Print Directory Settings General Settings Copy Settings Fax Settings E-mail Settings FTP Settings Scan to change printer settings. Understanding printer menus Menus list A number of menus are available to make it easy for you to ...
User's Guide
Page 178
...for security. Menu item Password Protect Settings Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Network/Ports Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Shortcuts Accept Advanced Password only Accept ...Advanced and User Passwords Not Protected Password Protect Create Scan Profile Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect LES configuration Accept Advanced Password ...
...for security. Menu item Password Protect Settings Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Network/Ports Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Shortcuts Accept Advanced Password only Accept ...Advanced and User Passwords Not Protected Password Protect Create Scan Profile Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect LES configuration Accept Advanced Password ...
User's Guide
Page 193
....gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx. Menus are disabled The printer menus are not properly formatted. Network/Network The printer is using the standard network port built into the printer system board. Convert files to clear the message and continue printing without stapling. • Cancel the print... may be changed from that an internal print server is connected to an external print server. 193 Job stored for delayed transmission The scanning completes for a delayed send fax job. Line busy A fax number is dialed, but the fax line is correct, but the file ...
....gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx. Menus are disabled The printer menus are not properly formatted. Network/Network The printer is using the standard network port built into the printer system board. Convert files to clear the message and continue printing without stapling. • Cancel the print... may be changed from that an internal print server is connected to an external print server. 193 Job stored for delayed transmission The scanning completes for a delayed send fax job. Line busy A fax number is dialed, but the fax line is correct, but the file ...
User's Guide
Page 196
...Display Language setting in the Setup menu and the custom settings in the printer memory are restored: • All downloaded resources in the Serial , Network, Infrared, LocalTalk, USB, and Fax menus. Staples empty or misfed Load the specified staple cartridge into the finisher to clear the message. The .... • Cancel the current job. y represents the total number of paper from the standard exit bin to clear the message. 196 Scan Document Too Long The scan job exceeds the maximum number of pages. The serial port is not set . Note: Some held jobs will not be restored. They...
...Display Language setting in the Setup menu and the custom settings in the printer memory are restored: • All downloaded resources in the Serial , Network, Infrared, LocalTalk, USB, and Fax menus. Staples empty or misfed Load the specified staple cartridge into the finisher to clear the message. The .... • Cancel the current job. y represents the total number of paper from the standard exit bin to clear the message. 196 Scan Document Too Long The scan job exceeds the maximum number of pages. The serial port is not set . Note: Some held jobs will not be restored. They...
User's Guide
Page 237
... Increase the resolution of the original document is satisfactory. 237 Scan was not successful These are possible solutions. Try one or more of the following: Check the cable connections Make sure the network or USB cable is securely connected to the printer and the host computer, print server, ... have checked each of these possibilities, turn the printer off by any switch or breaker. • The printer is not plugged into any other network device. • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned...
... Increase the resolution of the original document is satisfactory. 237 Scan was not successful These are possible solutions. Try one or more of the following: Check the cable connections Make sure the network or USB cable is securely connected to the printer and the host computer, print server, ... have checked each of these possibilities, turn the printer off by any switch or breaker. • The printer is not plugged into any other network device. • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned...
User's Guide
Page 238
... in , the power is on, and Ready appears. Contact your country or region supports multiple caller ID patterns. Check the cable connections Make sure the network or USB cable is securely connected to use. Check the document placement Make sure the document or photo is loaded facedown on the scanner glass... in the upper left corner. Try one or more of the following : Are there any error messages on , and Ready appears. Cannot scan from a computer These are possible solutions. Check the power Make sure the printer is plugged in, the power is on the display?
... in , the power is on, and Ready appears. Contact your country or region supports multiple caller ID patterns. Check the cable connections Make sure the network or USB cable is securely connected to use. Check the document placement Make sure the document or photo is loaded facedown on the scanner glass... in the upper left corner. Try one or more of the following : Are there any error messages on , and Ready appears. Cannot scan from a computer These are possible solutions. Check the power Make sure the printer is plugged in, the power is on the display?
User's Guide
Page 260
...0.3). If requested, this number must comply with this equipment causes harm to the telephone network, the telephone company will notify you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for this equipment is a label that is shown separately on a telephone line may... with the FCC. 260 For products approved after July 23, 2001, the REN for your product. 1-meter average sound pressure, dBA Printing Scanning Copying Ready 52 dBA 54 dBA 53 dBA 32 dBA Values are the REN without a decimal point (for current values. Note: Some modes...
...0.3). If requested, this number must comply with this equipment causes harm to the telephone network, the telephone company will notify you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for this equipment is a label that is shown separately on a telephone line may... with the FCC. 260 For products approved after July 23, 2001, the REN for your product. 1-meter average sound pressure, dBA Printing Scanning Copying Ready 52 dBA 54 dBA 53 dBA 32 dBA Values are the REN without a decimal point (for current values. Note: Some modes...
User's Guide
Page 266
... detected 199 52 Flash full 199 520-sheet tray (standard or optional) loading 34 53 Unformatted flash detected 199 54 Network software error 199 54 Serial option error 199 54 Standard network software error 199 55 Unsupported option in slot 199 56 Parallel port disabled 200 56 Serial port disabled 200 56... units 202 84 Unsupported pc unit 202 867-sheet tray loading 37 88 toner low 202 88 Replace toner 202 900-999 Service 202 Symbols "scan to computer" screen options 96, 97 A Active NIC menu 184 address book, e-mail setting up 67 address book, fax using 86 ADF copying using 55...
... detected 199 52 Flash full 199 520-sheet tray (standard or optional) loading 34 53 Unformatted flash detected 199 54 Network software error 199 54 Serial option error 199 54 Standard network software error 199 55 Unsupported option in slot 199 56 Parallel port disabled 200 56 Serial port disabled 200 56... units 202 84 Unsupported pc unit 202 867-sheet tray loading 37 88 toner low 202 88 Replace toner 202 900-999 Service 202 Symbols "scan to computer" screen options 96, 97 A Active NIC menu 184 address book, e-mail setting up 67 address book, fax using 86 ADF copying using 55...
User's Guide
Page 268
...192 Internal System Error, Reload Security Certificates 192 Invalid Engine Code 192 Invalid file format 193 Invalid Network Code 193 Invalid PIN 193 IPSec 228 IPv6 menu 182 J jams avoiding 106 locating doors and...PDF 172 PostScript 169 Quality 164 Reports 134 Scan to USB Settings 158 Security 175 Set Date and Time 179 Settings 136 Setup 167 Standard Network 184 Standard USB 186 Substitute Size 129 Supplies...cart 221 multiple pages on one sheet 60 multipurpose feeder loading 38 N NetWare menu 187 Network 193 Network 193 network setup page 103 No answer 194 No dial tone 194 No held jobs 194 No jobs...
...192 Internal System Error, Reload Security Certificates 192 Invalid Engine Code 192 Invalid file format 193 Invalid Network Code 193 Invalid PIN 193 IPSec 228 IPv6 menu 182 J jams avoiding 106 locating doors and...PDF 172 PostScript 169 Quality 164 Reports 134 Scan to USB Settings 158 Security 175 Set Date and Time 179 Settings 136 Setup 167 Standard Network 184 Standard USB 186 Substitute Size 129 Supplies...cart 221 multiple pages on one sheet 60 multipurpose feeder loading 38 N NetWare menu 187 Network 193 Network 193 network setup page 103 No answer 194 No dial tone 194 No held jobs 194 No jobs...
User's Guide
Page 269
memory cards 27 port interface card 30 options, touch-screen copy 63, 64 e-mail 71, 72 fax 88, 89 FTP 93, 94 scan to computer 96, 97 ordering photoconductors 204 staple cartridges 204 toner cartridges 204 waste toner box 205 output file type changing 71 P paper A5 36 ... 50 PPDS font error 199 51 Defective flash detected 199 52 Flash full 199 53 Unformatted flash detected 199 54 Network software error 199 54 Serial option error 199 54 Standard network software error 199 55 Unsupported option in slot 199 56 Parallel port disabled 200 56 Serial port disabled 200 56...
memory cards 27 port interface card 30 options, touch-screen copy 63, 64 e-mail 71, 72 fax 88, 89 FTP 93, 94 scan to computer 96, 97 ordering photoconductors 204 staple cartridges 204 toner cartridges 204 waste toner box 205 output file type changing 71 P paper A5 36 ... 50 PPDS font error 199 51 Defective flash detected 199 52 Flash full 199 53 Unformatted flash detected 199 54 Network software error 199 54 Serial option error 199 54 Standard network software error 199 55 Unsupported option in slot 199 56 Parallel port disabled 200 56 Serial port disabled 200 56...
User's Guide
Page 270
... USB drive 194 Ready 195 Receive complete 195 Receiving page 195 recycled paper using 44 recycling Lexmark products 220 WEEE statement 260 reducing a copy 59 Remote Management Active 195 Remove paper from ..., 15, 15, 16, 16, 16, 16, 16, 16, 16 Scan Document Too Long 196 scan quality, improving 98 Scan to USB Settings menu 158 scan troubleshooting cannot scan from Windows 100 profile creating an e-mail 70 emailing to cancel 194 No ... memory card 242 hard disk with 193 Load staples 193 Menus are disabled 193 Network 193 Network 193 No answer 194 No dial tone 194 No held jobs 194 No jobs ...
... USB drive 194 Ready 195 Receive complete 195 Receiving page 195 recycled paper using 44 recycling Lexmark products 220 WEEE statement 260 reducing a copy 59 Remote Management Active 195 Remove paper from ..., 15, 15, 16, 16, 16, 16, 16, 16, 16 Scan Document Too Long 196 scan quality, improving 98 Scan to USB Settings menu 158 scan troubleshooting cannot scan from Windows 100 profile creating an e-mail 70 emailing to cancel 194 No ... memory card 242 hard disk with 193 Load staples 193 Menus are disabled 193 Network 193 Network 193 No answer 194 No dial tone 194 No held jobs 194 No jobs ...
User's Guide
Page 271
... 243 troubleshooting, print error reading USB drive 232 finisher 243 held jobs will not be restored 196 Standard Bin Full 196 Standard Network menu 184 standard tray loading 34 Standard USB menu 186 staple cartridges ordering 204 Staples empty or misfed 196 Staples low or missing... Cover Open 196 scanner connectors 32 scanner glass cleaning 220 scanner glass (flatbed) copying using 56 scanning to a computer 95 improving scan quality 98 scanning to a USB flash memory device 96 scanning to an FTP address creating shortcuts using the computer 92 creating shortcuts using the touch screen 93...
... 243 troubleshooting, print error reading USB drive 232 finisher 243 held jobs will not be restored 196 Standard Bin Full 196 Standard Network menu 184 standard tray loading 34 Standard USB menu 186 staple cartridges ordering 204 Staples empty or misfed 196 Staples low or missing... Cover Open 196 scanner connectors 32 scanner glass cleaning 220 scanner glass (flatbed) copying using 56 scanning to a computer 95 improving scan quality 98 scanning to a USB flash memory device 96 scanning to an FTP address creating shortcuts using the computer 92 creating shortcuts using the touch screen 93...
Setup Guide
Page 4
...the keypad 45 Improving FTP quality...45 Improving scan quality...45 Step 7: Verifying printer setup 46 Printing information pages...46 Printing a menu settings page ...46 Printing a network setup page ...46 Printing the Help menu pages ...46 Conducting a test copy, scan, and fax 47 Making a test copy...47... Sending a test fax...47 Testing a scan to PC profile ...47 Solving setup issues 49 Checking an ...
...the keypad 45 Improving FTP quality...45 Improving scan quality...45 Step 7: Verifying printer setup 46 Printing information pages...46 Printing a menu settings page ...46 Printing a network setup page ...46 Printing the Help menu pages ...46 Conducting a test copy, scan, and fax 47 Making a test copy...47... Sending a test fax...47 Testing a scan to PC profile ...47 Solving setup issues 49 Checking an ...
Setup Guide
Page 38
...person, the name of the business, other entity, or individual sending the message. 38 An FTP destination could also be scanned and then sent to sending a fax. Getting ready to set up the fax function When you first turn on the... printer, a series of the language you scan documents directly to the server at a time. The scanner lets you want. The difference is similar to a color printer.... to fax Setting up the basic functions. Use the scanner glass for all your network instead of over the phone line.
...person, the name of the business, other entity, or individual sending the message. 38 An FTP destination could also be scanned and then sent to sending a fax. Getting ready to set up the fax function When you first turn on the... printer, a series of the language you scan documents directly to the server at a time. The scanner lets you want. The difference is similar to a color printer.... to fax Setting up the basic functions. Use the scanner glass for all your network instead of over the phone line.