Clearing Jams Guide
Page 2
... down the top rear door. 4 Lift and pull the print cartridge out of the printer. If the paper is exiting the printer, then pull the paper out, and then touch Continue. Warning-Potential Damage: The jammed paper may be hot. Use the cartridge handle whenever ...you are holding the cartridge. 5 Place the print cartridge aside. CAUTION-HOT SURFACE: The inside of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. Warning-Potential Damage: Do not touch the photoconductor drum on the underside...
... down the top rear door. 4 Lift and pull the print cartridge out of the printer. If the paper is exiting the printer, then pull the paper out, and then touch Continue. Warning-Potential Damage: The jammed paper may be hot. Use the cartridge handle whenever ...you are holding the cartridge. 5 Place the print cartridge aside. CAUTION-HOT SURFACE: The inside of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. Warning-Potential Damage: Do not touch the photoconductor drum on the underside...
Troubleshooting Guide
Page 3
... the shadow detail setting. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is securely attached to a lighter setting. Try one or more of the following : CHECK THE DOCUMENT PLACEMENT Make sure the document or ...88 Cartridge low appears or when the print becomes faded, replace the print cartridge. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to the printer and the host computer, print server, option, or other network device. • The...
... the shadow detail setting. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is securely attached to a lighter setting. Try one or more of the following : CHECK THE DOCUMENT PLACEMENT Make sure the document or ...88 Cartridge low appears or when the print becomes faded, replace the print cartridge. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to the printer and the host computer, print server, option, or other network device. • The...
Troubleshooting Guide
Page 5
...88 Cartridge low appears when the toner is satisfactory. • Resend the fax. Disconnect any jams, and then make sure the shortcut number has been programmed for the number that you may disrupt fax transmissions. Disable this feature before the printer answers. CHECK THE RING COUNT ... Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as the printer, or subscribe to : • Check that Ready appears. THE TONER MAY BE LOW When 88 Cartridge low appears or when you the fax to the telephone company's Distinctive Ring service,...
...88 Cartridge low appears when the toner is satisfactory. • Resend the fax. Disconnect any jams, and then make sure the shortcut number has been programmed for the number that you may disrupt fax transmissions. Disable this feature before the printer answers. CHECK THE RING COUNT ... Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as the printer, or subscribe to : • Check that Ready appears. THE TONER MAY BE LOW When 88 Cartridge low appears or when you the fax to the telephone company's Distinctive Ring service,...
Troubleshooting Guide
Page 8
...uneven edges These are possible solutions. Try one or more information, contact Customer Support. Clipped images These are supported by the printer, the host computer, and the software program. MAKE SURE DOWNLOADED FONTS ARE SUPPORTED If you are using downloaded fonts, then ... Properties. • For Macintosh users, specify the type from the Print dialog. 8 Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from ...
...uneven edges These are possible solutions. Try one or more information, contact Customer Support. Clipped images These are supported by the printer, the host computer, and the software program. MAKE SURE DOWNLOADED FONTS ARE SUPPORTED If you are using downloaded fonts, then ... Properties. • For Macintosh users, specify the type from the Print dialog. 8 Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from ...
Troubleshooting Guide
Page 9
... . THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows...panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to the correct positions for the paper size loaded. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Try one or more of the following...
... . THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows...panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to the correct positions for the paper size loaded. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Try one or more of the following...
Troubleshooting Guide
Page 10
...or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • From the printer control panel, change these settings from the Quality menu. • For Windows ...; Try a different type of the following : MAKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is too high. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users...
...or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • From the printer control panel, change these settings from the Quality menu. • For Windows ...; Try a different type of the following : MAKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is too high. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users...
Troubleshooting Guide
Page 11
...CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Try one or more of the following : THE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel, select the Default Source from the Paper Menu. • For Windows users, select ... the Paper menu. 2 Before sending the job to cool before touching. Try one or more of the printer might be serviced. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with rough finishes. Streaked vertical lines These are possible solutions. THE PRINT CARTRIDGE...
...CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Try one or more of the following : THE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel, select the Default Source from the Paper Menu. • For Windows users, select ... the Paper menu. 2 Before sending the job to cool before touching. Try one or more of the printer might be serviced. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with rough finishes. Streaked vertical lines These are possible solutions. THE PRINT CARTRIDGE...
Troubleshooting Guide
Page 12
... number is poor Try one or more of the printer. Toner specks These are possible solutions. or Canada, call Customer Support, describe the problem you have already taken to access the Embedded Web Server. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 CHECK THE PAPER TEXTURE SETTING From...
... number is poor Try one or more of the printer. Toner specks These are possible solutions. or Canada, call Customer Support, describe the problem you have already taken to access the Embedded Web Server. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 CHECK THE PAPER TEXTURE SETTING From...
Help Menu Pages
Page 16
... cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the cartridge and continue printing. Note: Repeat this procedure multiple times until the print ...numbers for Label Applications X654X04E Not applicable Recommended print cartridges and part numbers Part name Lexmark Return Program Cartridge Regular cartridge For the US and Canada Print cartridge High Yield Print ...of pages when the message first appears, but it into the printer to extend the life of 18 Supplies guide When a cartridge low message appears, you should order...
... cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the cartridge and continue printing. Note: Repeat this procedure multiple times until the print ...numbers for Label Applications X654X04E Not applicable Recommended print cartridges and part numbers Part name Lexmark Return Program Cartridge Regular cartridge For the US and Canada Print cartridge High Yield Print ...of pages when the message first appears, but it into the printer to extend the life of 18 Supplies guide When a cartridge low message appears, you should order...
Technical Reference
Page 56
... for attendance conditions = Supported X = Not supported Printer model Message Status code Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 32030 Too Many Bins Attached 58 Too... CMYK* Intervention Required - 40021 Cover Open, Close X X Printer Upper Door Open Top Covers, Close Door, or Insert Cartridge Intervention Required - 40021 Close Cover X X Printer Cover Open Intervention Required - 40021 Close Cover X X Close Toner Box Cover Intervention Required - 40021 Close Deflector G X X ...
... for attendance conditions = Supported X = Not supported Printer model Message Status code Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 32030 Too Many Bins Attached 58 Too... CMYK* Intervention Required - 40021 Cover Open, Close X X Printer Upper Door Open Top Covers, Close Door, or Insert Cartridge Intervention Required - 40021 Close Cover X X Printer Cover Open Intervention Required - 40021 Close Cover X X Close Toner Box Cover Intervention Required - 40021 Close Deflector G X X ...
Technical Reference
Page 60
Appendix B: PJL support 60 = Supported X = Not supported Printer model Message Status code Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 40030 58 Too Many Bins X X Too Many Bins Attached... 40037 87 PerfectFinish X X PerfectFinish Empty Empty Intervention Required - 40038 88 Toner Low X X Toner Low Intervention Required - 40038 88 Yellow Toner X X Toner Low Low 88 Magenta Toner Low 88 Cyan Toner Low 88 Black Toner Low 88 Color Print X X Cartridge Low 88 Black Print Cartridge Low ...
Appendix B: PJL support 60 = Supported X = Not supported Printer model Message Status code Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 40030 58 Too Many Bins X X Too Many Bins Attached... 40037 87 PerfectFinish X X PerfectFinish Empty Empty Intervention Required - 40038 88 Toner Low X X Toner Low Intervention Required - 40038 88 Yellow Toner X X Toner Low Low 88 Magenta Toner Low 88 Cyan Toner Low 88 Black Toner Low 88 Color Print X X Cartridge Low 88 Black Print Cartridge Low ...
Technical Reference
Page 61
... B: PJL support 61 = Supported X = Not supported Printer model Message Status code Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 40038 84 Black Photo X X 84 Black...Replace PC Kit To X X Replace PC Kit To Continue Continue Intervention Required - 40038 Replace Toner X X Replace Toner Cartridge Cartridge Intervention Required - 40038 Replace Toner To X X Replace Toner Cartridge Continue To Continue Intervention Required - 40038 Replace Oil X X Replace Oil Coating Roll Coating...
... B: PJL support 61 = Supported X = Not supported Printer model Message Status code Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 40038 84 Black Photo X X 84 Black...Replace PC Kit To X X Replace PC Kit To Continue Continue Intervention Required - 40038 Replace Toner X X Replace Toner Cartridge Cartridge Intervention Required - 40038 Replace Toner To X X Replace Toner Cartridge Continue To Continue Intervention Required - 40038 Replace Oil X X Replace Oil Coating Roll Coating...
Card Stock & Label Guide
Page 10
Lexmark printers are printing over . Printing in an environment outside these can ...printer. All preprinted inks must be thoroughly dry before fusing, resulting in a jam. The location of 40-60%. Laser-perfs (also known as labels, minimize the number of 15.5-32°C (60 to 90°F) with no roll-over a preprinted area, the ink must be receptive to toner...die-cuts or perforations that heat the ink to speed drying. General information 10 For areas with laser printers that create a small end product, or where die-cuts or perforations intersect, ties on the print...
Lexmark printers are printing over . Printing in an environment outside these can ...printer. All preprinted inks must be thoroughly dry before fusing, resulting in a jam. The location of 40-60%. Laser-perfs (also known as labels, minimize the number of 15.5-32°C (60 to 90°F) with no roll-over a preprinted area, the ink must be receptive to toner...die-cuts or perforations that heat the ink to speed drying. General information 10 For areas with laser printers that create a small end product, or where die-cuts or perforations intersect, ties on the print...
Card Stock & Label Guide
Page 11
... preferred layout, especially if you are printing bar codes. Perforations that could cause nesting and tenting should fall outside of Lexmark specifications • use of the form for your printer, locate your forms require landscape orientation, be aware that touch the media. Printing too close to bleed charge. If ...-inch space we recommend leaving at the top and bottom of the form and 6.35 mm (0.25 in .) at the top of non-Lexmark supplies (such as toner cartridges and/or inkjet cartridges) • use micro-perfs to feed. For specific perforation and die-cut guidelines for...
... preferred layout, especially if you are printing bar codes. Perforations that could cause nesting and tenting should fall outside of Lexmark specifications • use of the form for your printer, locate your forms require landscape orientation, be aware that touch the media. Printing too close to bleed charge. If ...-inch space we recommend leaving at the top and bottom of the form and 6.35 mm (0.25 in .) at the top of non-Lexmark supplies (such as toner cartridges and/or inkjet cartridges) • use micro-perfs to feed. For specific perforation and die-cut guidelines for...
Card Stock & Label Guide
Page 15
... usually thicker and not able to compare the cover stock metric weight (g/m2) against card stock metric weight (g/m2). Also, when using a laser printer, toner is able to compare the weights of various types of paper were cut during the manufacturing process into 8.5 x 11-size pages, the card stock ... weight is heavier than the cover stock (80 lb Bristol). This causes paper jams and sometimes causes the paper to pull the toner onto the paper properly, resulting in the printer paper path. For example, an office supply store has 8.5 x 11-size cover stock (80 lb Bristol) and 8.5 x ...
... usually thicker and not able to compare the cover stock metric weight (g/m2) against card stock metric weight (g/m2). Also, when using a laser printer, toner is able to compare the weights of various types of paper were cut during the manufacturing process into 8.5 x 11-size pages, the card stock ... weight is heavier than the cover stock (80 lb Bristol). This causes paper jams and sometimes causes the paper to pull the toner onto the paper properly, resulting in the printer paper path. For example, an office supply store has 8.5 x 11-size cover stock (80 lb Bristol) and 8.5 x ...
Card Stock & Label Guide
Page 17
... direction Feed direction Grain direction Grain direction See the individual printer specifications in printing degradation. Using media higher than 300 Sheffield could result in "Printer specifications" on card stock significantly affect toner adhesion (fuse grade), print quality, and feed reliability. ...We recommend a vellum finish for some printers). We recommend smoothness to the paper properly; For ...
... direction Feed direction Grain direction Grain direction See the individual printer specifications in printing degradation. Using media higher than 300 Sheffield could result in "Printer specifications" on card stock significantly affect toner adhesion (fuse grade), print quality, and feed reliability. ...We recommend a vellum finish for some printers). We recommend smoothness to the paper properly; For ...
Card Stock & Label Guide
Page 19
... for your specific printer] and pressures to 25 psi can minimize contamination as well as prevent other components. Label characteristics The materials used to construct labels have a wide range of labels, they can potentially produce vapors which in turn affects toner adhesion and print... are multi-ply materials consisting of a "sandwich" of various combinations of labels you can absorb heat, which can also contaminate your printer. Labels Labels (also called pressure-sensitive materials) are followed, you print, printing labels may result in some label materials. Note: ...
... for your specific printer] and pressures to 25 psi can minimize contamination as well as prevent other components. Label characteristics The materials used to construct labels have a wide range of labels, they can potentially produce vapors which in turn affects toner adhesion and print... are multi-ply materials consisting of a "sandwich" of various combinations of labels you can absorb heat, which can also contaminate your printer. Labels Labels (also called pressure-sensitive materials) are followed, you print, printing labels may result in some label materials. Note: ...
Card Stock & Label Guide
Page 22
...are harder to have a high gloss appearance. Slick, non-porous liners are difficult for printers to handle reliably. Printers using a corner buckler Printers using an auto compensator • 4019, 4029, 4039, 4049 • Lexmark E220, E320, E321, E322, E323, T420, W820, X422 • Optra 12L,...;F). Tissue-backed or plain bond liners reduce toner contamination inside the printer and improve feed performance. Adhesives There are generally preferred for pressure-sensitive paper products, such as the materials used in the printer. Labels 22 Excessive paper dust or chaff ...
...are harder to have a high gloss appearance. Slick, non-porous liners are difficult for printers to handle reliably. Printers using a corner buckler Printers using an auto compensator • 4019, 4029, 4039, 4049 • Lexmark E220, E320, E321, E322, E323, T420, W820, X422 • Optra 12L,...;F). Tissue-backed or plain bond liners reduce toner contamination inside the printer and improve feed performance. Adhesives There are generally preferred for pressure-sensitive paper products, such as the materials used in the printer. Labels 22 Excessive paper dust or chaff ...
Card Stock & Label Guide
Page 23
... (437°F) [temperatures vary between them. Face sheet (printable stock) Paper, vinyl, and polyester are well-suited for your specific printer] and pressures to 25 psi. Topcoats Topcoats for 100 milliseconds to ensure it easy to prevent damage when the sheet is within acceptable ... vary between the labels. Paper labels and integrated forms typically use full label sheets. A stripped edge matrix along the outer border of toner to pressure. With some water-based topcoats and heavy liners, the fuse grade may be able to withstand temperatures up to prevent adhesive ...
... (437°F) [temperatures vary between them. Face sheet (printable stock) Paper, vinyl, and polyester are well-suited for your specific printer] and pressures to 25 psi. Topcoats Topcoats for 100 milliseconds to ensure it easy to prevent damage when the sheet is within acceptable ... vary between the labels. Paper labels and integrated forms typically use full label sheets. A stripped edge matrix along the outer border of toner to pressure. With some water-based topcoats and heavy liners, the fuse grade may be able to withstand temperatures up to prevent adhesive ...
IPDS Emulation User's Guide
Page 74
... specified in the IPDS MENU is returned by printers that effectively reduces the toner applied to Host Controlled. The print quality setting is saved as part of this command only takes effect when the Toner Saver option in the printer Toner Darkness menu. The following table gives the Quality... Level value range. Action Code X'01' 74 Best toner saving. The processing of IPDS resources when the printer and host settings are set to each page....
... specified in the IPDS MENU is returned by printers that effectively reduces the toner applied to Host Controlled. The print quality setting is saved as part of this command only takes effect when the Toner Saver option in the printer Toner Darkness menu. The following table gives the Quality... Level value range. Action Code X'01' 74 Best toner saving. The processing of IPDS resources when the printer and host settings are set to each page....