Clearing Jams Guide
Page 2
... The jammed paper may be hot. If the paper is not exiting the printer: 1 Pull down the top rear door. 4 Lift and pull the print cartridge out of the jam. Note: If the paper is not easy to remove, then open the front cover. 202 paper jam Touch Status/Supplies to... identify the location of the printer. To reduce the risk of injury from there. 7 Align and reinstall the print cartridge. 8 Close the front cover. 9 Close the multipurpose feeder door. 10 Touch Continue. 2 2 Remove the jammed paper. 3 Close the top rear door. 4 Touch Continue. 230-...
... The jammed paper may be hot. If the paper is not exiting the printer: 1 Pull down the top rear door. 4 Lift and pull the print cartridge out of the jam. Note: If the paper is not easy to remove, then open the front cover. 202 paper jam Touch Status/Supplies to... identify the location of the printer. To reduce the risk of injury from there. 7 Align and reinstall the print cartridge. 8 Close the front cover. 9 Close the multipurpose feeder door. 10 Touch Continue. 2 2 Remove the jammed paper. 3 Close the top rear door. 4 Touch Continue. 230-...
Clearing Jams Guide
Page 4
... the paper. 6 Touch Continue. 260 paper jam Touch Status/Supplies to open the stapler door. 4 Note: If you cannot remove the envelope, then the print cartridge will be the one that is exiting into place. 6 Flex and stack the envelopes. 7 Load the envelopes in the envelope feeder. 8 Adjust the paper guide...
... the paper. 6 Touch Continue. 260 paper jam Touch Status/Supplies to open the stapler door. 4 Note: If you cannot remove the envelope, then the print cartridge will be the one that is exiting into place. 6 Flex and stack the envelopes. 7 Load the envelopes in the envelope feeder. 8 Adjust the paper guide...
Clearing Jams Guide
Page 5
3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. 5 Close the staple guard. 290-294 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 4 Use the metal tab to lift the staple guard, and then remove any loose staples. 6 Press down on the staple guard until it snaps into place. 3 Close the ADF cover. 7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 5
3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. 5 Close the staple guard. 290-294 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 4 Use the metal tab to lift the staple guard, and then remove any loose staples. 6 Press down on the staple guard until it snaps into place. 3 Close the ADF cover. 7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 5
Troubleshooting Guide
Page 3
... more of these possibilities, turn the printer off and then restart the computer. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with the scanner...
... more of these possibilities, turn the printer off and then restart the computer. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with the scanner...
Troubleshooting Guide
Page 5
... obtain the keypad sequence for the number that you have been a problem with modems, or telephone line splitters. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is working correctly, connect it directly to ring before answering. 6 Click Submit. THE DOCUMENT IS NOT LOADED PROPERLY Load... following : THE PRINTER IS NOT IN FAX MODE On the home screen, touch Fax to answer calls, you experience faded print, replace the cartridge. There may have extension phones on the scanner glass in Fax mode. TEMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is low. Can send ...
... obtain the keypad sequence for the number that you have been a problem with modems, or telephone line splitters. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is working correctly, connect it directly to ring before answering. 6 Click Submit. THE DOCUMENT IS NOT LOADED PROPERLY Load... following : THE PRINTER IS NOT IN FAX MODE On the home screen, touch Fax to answer calls, you experience faded print, replace the cartridge. There may have extension phones on the scanner glass in Fax mode. TEMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is low. Can send ...
Troubleshooting Guide
Page 8
...you are using downloaded fonts, then verify that the fonts are possible solutions. Try one or more information, contact Customer Support. Reinstall the print cartridge. For more of the following : CHECK THE GUIDES Move the width and length guides in the tray: 1 From the printer control panel, check... the paper size setting matches the paper loaded in the tray to be serviced. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Clipped images These are supported by the printer, the host computer, and the software program. PACKING MATERIAL MAY BE ON...
...you are using downloaded fonts, then verify that the fonts are possible solutions. Try one or more information, contact Customer Support. Reinstall the print cartridge. For more of the following : CHECK THE GUIDES Move the width and length guides in the tray: 1 From the printer control panel, check... the paper size setting matches the paper loaded in the tray to be serviced. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Clipped images These are supported by the printer, the host computer, and the software program. PACKING MATERIAL MAY BE ON...
Troubleshooting Guide
Page 9
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from the Print dialog. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 ... Properties. • For Macintosh users, specify the size from the Print dialog. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Try one or more of the following : CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the...
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from the Print dialog. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 ... Properties. • For Macintosh users, specify the size from the Print dialog. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Try one or more of the following : CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the...
Troubleshooting Guide
Page 10
... the Print dialog. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it from your software program or application. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. CHECK THE PAPER TYPE • Try a different type of the following ... Print dialog and pop-up menus. Solid black or white streaks These are possible solutions. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper ...
... the Print dialog. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it from your software program or application. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. CHECK THE PAPER TYPE • Try a different type of the following ... Print dialog and pop-up menus. Solid black or white streaks These are possible solutions. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper ...
Troubleshooting Guide
Page 11
... THE TONER IS SMEARED Select another tray or feeder to be hot. For more of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Try one or more information, contact Customer Support. THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. THERE... . CHECK THE PAPER Avoid textured paper with a new one. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with rough finishes. Solid color pages These are possible solutions. CAUTION-HOT SURFACE...
... THE TONER IS SMEARED Select another tray or feeder to be hot. For more of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Try one or more information, contact Customer Support. THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. THERE... . CHECK THE PAPER Avoid textured paper with a new one. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with rough finishes. Solid color pages These are possible solutions. CAUTION-HOT SURFACE...
Troubleshooting Guide
Page 12
...of the following: CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 You need to access the Embedded Web Server. THERE IS TONER IN THE PAPER PATH Contact Customer Support....number. For more of http:// before the printer IP address to type https:// instead of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. or Canada, call Customer Support, describe the problem you have already taken to the same network. Transparency print quality...
...of the following: CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 You need to access the Embedded Web Server. THERE IS TONER IN THE PAPER PATH Contact Customer Support....number. For more of http:// before the printer IP address to type https:// instead of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. or Canada, call Customer Support, describe the problem you have already taken to the same network. Transparency print quality...
Help Menu Pages
Page 15
Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.) Print defects guide Page 15 of 18 Print defects guide Repeating defects measurements Match a set of the vertical lines. The line that best matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect.
Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.) Print defects guide Page 15 of 18 Print defects guide Repeating defects measurements Match a set of the vertical lines. The line that best matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect.
Help Menu Pages
Page 16
... times to redistribute toner. 3 Reinsert the cartridge and continue printing. Recommended print cartridges and part numbers Part name Lexmark Return Program Cartridge Regular cartridge For the US and Canada Print cartridge High Yield Print Cartridge X651A11A X651H11A X651A21A X651H21A Extra High Yield Print Cartridge X654X11A X654X21A High Yield Return Program Print Cartridge for Label Applications X651H04A Extra High Yield...
... times to redistribute toner. 3 Reinsert the cartridge and continue printing. Recommended print cartridges and part numbers Part name Lexmark Return Program Cartridge Regular cartridge For the US and Canada Print cartridge High Yield Print Cartridge X651A11A X651H11A X651A21A X651H21A Extra High Yield Print Cartridge X654X11A X654X21A High Yield Return Program Print Cartridge for Label Applications X651H04A Extra High Yield...
Help Menu Pages
Page 17
...replaced as necessary. • To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to replace the ADF pick mechanism and the ADF separator roller. See the following table for the maintenance kit part number for... of 18 Part name Lexmark Return Program Cartridge Regular cartridge For the Asia Pacific Region, including Australia and New Zealand Print cartridge X651A21P X651A11P High Yield Print Cartridge X651H21P X651H11P Extra High Yield Print Cartridge X654X21P X654X11P High Yield Return Program Print Cartridge for Label Applications X651H04P ...
...replaced as necessary. • To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to replace the ADF pick mechanism and the ADF separator roller. See the following table for the maintenance kit part number for... of 18 Part name Lexmark Return Program Cartridge Regular cartridge For the Asia Pacific Region, including Australia and New Zealand Print cartridge X651A21P X651A11P High Yield Print Cartridge X651H21P X651H11P Extra High Yield Print Cartridge X654X21P X654X11P High Yield Return Program Print Cartridge for Label Applications X651H04P ...
Help Menu Pages
Page 18
For more information, see the illustrations inside the stapler door. Part name Staple Cartridges-3 pack Part number 25A0013 Supplies guide Page 18 of 18 Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge.
For more information, see the illustrations inside the stapler door. Part name Staple Cartridges-3 pack Part number 25A0013 Supplies guide Page 18 of 18 Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge.
Technical Reference
Page 21
....1 in.) 801 mm (31.5 in .) Weight with cartridge 45.4 kg (100 lb) 4.1 kg (9 lb) 3.2 kg (7 lb) 16.8 kg (37 lb) 36.3 kg (80 lb) Lexmark X656dte MFP preconfigured dimensions - unpackaged dte 250-sheet drawer 550-sheet...Lexmark X651de MFP, X652de MFP, X654de MFP, X656de MFP dimensions - Option name Height Width Depth Weight 400-sheet universally adjustable tray 121 mm (4.8 in.) 421 mm (16.6 in.) 506 mm (19.9 in.) 1.4 kg (3.1 lb) Envelope feeder (closed position) * * 233 mm (9.2 in.) 2 kg (4.4 lb) Envelope feeder (support fully extended) * * 350 mm (13.8 in .) Weight with cartridge...
....1 in.) 801 mm (31.5 in .) Weight with cartridge 45.4 kg (100 lb) 4.1 kg (9 lb) 3.2 kg (7 lb) 16.8 kg (37 lb) 36.3 kg (80 lb) Lexmark X656dte MFP preconfigured dimensions - unpackaged dte 250-sheet drawer 550-sheet...Lexmark X651de MFP, X652de MFP, X654de MFP, X656de MFP dimensions - Option name Height Width Depth Weight 400-sheet universally adjustable tray 121 mm (4.8 in.) 421 mm (16.6 in.) 506 mm (19.9 in.) 1.4 kg (3.1 lb) Envelope feeder (closed position) * * 233 mm (9.2 in.) 2 kg (4.4 lb) Envelope feeder (support fully extended) * * 350 mm (13.8 in .) Weight with cartridge...
Technical Reference
Page 22
X658dxe MFP dimensions - unpackaged Height Width Depth Weight with cartridge de, dfe, dme 1114 mm (43.9 in.) 548 mm (21.6 in.)* 596 ... kg (176.3 lb) dfe: 80.1 kg (176.5 lb) dme: 77.8 kg (171.5 lb) MFP with extensions in open positions Printer model X651de, X652de, X654de, X656de X656dte X658de/dfe/dme X658dte/dtfe/dtme Height 755 mm (29.7 in.) 885.4 ...in.) 508 mm (20 in.) 305 mm (12 in.) 115 mm (4.5 in.) Lexmark X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Model X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Left side Right side Front Rear Top 304.8 mm (12 in.) 203.2 mm ...
X658dxe MFP dimensions - unpackaged Height Width Depth Weight with cartridge de, dfe, dme 1114 mm (43.9 in.) 548 mm (21.6 in.)* 596 ... kg (176.3 lb) dfe: 80.1 kg (176.5 lb) dme: 77.8 kg (171.5 lb) MFP with extensions in open positions Printer model X651de, X652de, X654de, X656de X656dte X658de/dfe/dme X658dte/dtfe/dtme Height 755 mm (29.7 in.) 885.4 ...in.) 508 mm (20 in.) 305 mm (12 in.) 115 mm (4.5 in.) Lexmark X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Model X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Left side Right side Front Rear Top 304.8 mm (12 in.) 203.2 mm ...
Technical Reference
Page 23
... T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Operating value Shipping value Storage (unpacked) 15.6-32.2°C (60... Printer model Operating value T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn 8%-80%* X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP 8%-80%* * Approaching 32°C (90°F) the maximum relative humidity is 60%. Shipping ...to 10,300 M [34,000 ft.] X651 MFP, X652 MFP, X654 MFP, X656 MFP, 0-3048 M (10,000 ft.) Less than 10,300 M (34,000 ft.) X658 MFP Atmospheric Pressure 74.6 kPa Printer specifications 23 Environmental ...
... T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Operating value Shipping value Storage (unpacked) 15.6-32.2°C (60... Printer model Operating value T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn 8%-80%* X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP 8%-80%* * Approaching 32°C (90°F) the maximum relative humidity is 60%. Shipping ...to 10,300 M [34,000 ft.] X651 MFP, X652 MFP, X654 MFP, X656 MFP, 0-3048 M (10,000 ft.) Less than 10,300 M (34,000 ft.) X658 MFP Atmospheric Pressure 74.6 kPa Printer specifications 23 Environmental ...
Technical Reference
Page 53
...Intervention Required - 30107 Empty Hole Punch Box Intervention Required - 30107 Insert Box M Intervention Required - 30107 Insert Staple Cartridge Intervention Required - 30107 Insert Stapler Intervention Required - 30107 Priming Failed Intervention Required - 30112 Network Software Error Intervention Required...T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP 35 Res Save Off Deficient Memory 37 Insufficient X X Collation Area Empty Box M X X Empty Hole Punch X X Box Insert Box M X X Insert staple cartridge Insert Stapler X X Priming Failed, X...
...Intervention Required - 30107 Empty Hole Punch Box Intervention Required - 30107 Insert Box M Intervention Required - 30107 Insert Staple Cartridge Intervention Required - 30107 Insert Stapler Intervention Required - 30107 Priming Failed Intervention Required - 30112 Network Software Error Intervention Required...T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP 35 Res Save Off Deficient Memory 37 Insufficient X X Collation Area Empty Box M X X Empty Hole Punch X X Box Insert Box M X X Insert staple cartridge Insert Stapler X X Priming Failed, X...
Technical Reference
Page 56
...model Message Status code Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 32030 Too Many Bins Attached 58 Too many bins attached Intervention Required - ... Insert Hole Punch Box Box Intervention Required - 40010 Insert PC X X Insert PC Cartridge Cartridge Intervention Required - 40021 Cartridge Life X X Cartridge Life Expired Expired CMYK* Intervention Required - 40021 Cartridge Life X X Cartridge Life Warning Warning CMYK* Intervention Required - 40021 Cover Open, Close X X Printer ...
...model Message Status code Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 32030 Too Many Bins Attached 58 Too many bins attached Intervention Required - ... Insert Hole Punch Box Box Intervention Required - 40010 Insert PC X X Insert PC Cartridge Cartridge Intervention Required - 40021 Cartridge Life X X Cartridge Life Expired Expired CMYK* Intervention Required - 40021 Cartridge Life X X Cartridge Life Warning Warning CMYK* Intervention Required - 40021 Cover Open, Close X X Printer ...
Technical Reference
Page 57
... Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 40021 31 Defective X X Defective Print Cartridge Print Cartridge Intervention Required - 40021 31 Defective X X Defective Ink Cartridge Cartridge CMYK* Intervention Required - 40021 31 Missing X X Missing Cartridge Cartridge CMYK* Intervention Required - 40021 31 Missing X X Missing Printhead Printhead Intervention Required - 40021...
... Return string T650n/dn/dtn, T652n/dn/dtn, T654n/dn/dtn X651 MFP, X652 MFP, X654 MFP, X656 MFP, X658 MFP Intervention Required - 40021 31 Defective X X Defective Print Cartridge Print Cartridge Intervention Required - 40021 31 Defective X X Defective Ink Cartridge Cartridge CMYK* Intervention Required - 40021 31 Missing X X Missing Cartridge Cartridge CMYK* Intervention Required - 40021 31 Missing X X Missing Printhead Printhead Intervention Required - 40021...
